C7200 & C7400 Series Handy Reference

8/12/2019 C7200 & C7400 Series Handy Reference

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ContentsOrdering Replacement Supplies ............................................................... 2Loading Print Media .................................................................................... 3

Print Media .................................................................................................... 5Standard Paper................................................................................................. 5

Recycled Paper ................................................................................................5

Matte Photo .....................................................................................................6

Transparencies .................................................................................................6

Labels .............................................................................................................. 7Thick Paper (Cards, Index) .............................................................................8

Changing Default Media Settings ............................................................ 9

Walk-Up Functions ..................................................................................... 11Secure Print ................................................................................................... 11

Proof & Print ................................................................................................. 11

Color Balance Adjust .....................................................................................12

Print the File List ........................................................................................... 13

Print the MenuMap ........................................................................................13

Power Save Settings ......................................................................................14

Print a Demo Page ......................................................................................... 14

Control Panel Buttons & Lights ............................................................... 15

Clearing Paper Jams .................................................................................. 18Paper Feed Jam..............................................................................................18

Transport Jam ................................................................................................19

Exit Jam .........................................................................................................20Tray X Jam .................................................................................................... 21

MP Tray Jam.................................................................................................. 21

Duplex Reversal Jam .....................................................................................22

Duplex Input Jam .......................................................................................... 23

Duplex Misfeed Jam......................................................................................24

Changing Toner Cartridges ....................................................................... 25

Error Messages ........................................................................................... 27Service & Support ....................................................................................... 30

For more information,see the on-line OKI C7000 Series Desktop Users Guide

(click Start Programs OKI C Series Desktop Users Guide).

59333601B


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Ordering Replacement SuppliesHow to Order Consult the dealer where you

purchased your printer.

Consult an Oki Data AuthorizedSales or Service Dealer. (Call1-800-OKI-DATA [1-800-654-3282]for the nearest Authorized Sales andService location. Have your ZIPcode ready.)

U.S., Puerto Rico, Guam, and U.S.Virgin Islands only:Order on theInternet http://www.okidata.com.

U.S. only:Order toll-free by phoneat 1-800-OKI-DATA, using VISA,MasterCardor American Express.$10.00 minimum purchase

required. Check office supply catalogs or

your local stationery store. Mostcarry OKI brand supplies.

Take Advantage ofOKIs Supply Manager

Dont run out of supplies again!

Calculates your usage based oninformation you provide.

Sends you an email reminderwhen its time to reorder.

As easy as 1-2-3:

1. Go to the Oki Data web sitehttp://www.okidata.com.

2. Click Buy Online.

3. Click the Supply Manager iconand register directly on line!

Order Numbers

Toner Cartridges

Color OKI Part No.

Black.............. 41304208

Cyan .............. 41304207Magenta ......... 41304206

Yellow............ 41304205

Image Drums

Color OKI Part No.

Black.............. 41304108

Cyan .............. 41304107

Magenta ......... 41304106

Yellow............ 41304105

FusersVoltage OKI Part No.

120 volts ........ 41304001

230 volts ........ 41304007

Transfer Belt

Item OKI Part No.

Transfer Belt ....... 41303901


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Loading Print Media3. Fan the media and load it. Be sure

to keep the media below thePAPER FULL mark.

4. Push the tray back into the printer.

Loading Media:Trays 1, 2, & 3

1. Pull the tray out.

2. If necessary, adjust the mediaguides and rear media stopper forthe size media you are using.


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4. Adjust the guides for the media

you are using.

5. Place the media on the tray.

! Place letterhead stationery withthe letterhead face up, nosed intothe printer.

Place labels face up with the top

of the sheet nosed into the printer.

Loading Print Media (cont.)Loading Media:

Multi-Purpose Tray1. Pull open the Multi-Purpose Tray.

2. Swing out the platform.

3. Pivot out the extender support.


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Print MediaStandard Paper

! If you experience curling whenprinting a file in duplex mode,switch to 28-lb. US Bond paper.

Sizes Letter, Executive

Legal-14, Legal-13.5, Legal-13 A4, A5, A6, B4, B5 Custom (must be defined in the

printer driver; width range 3 to8.5 inches [76 to 216 mm], lengthrange 5 to 14 inches [127 to 355mm])

Weight

16 to 54 lb. US Bond(62 to 200 g/m2)

Feed Paths

Tray 1 Multi-Purpose Tray Tray 2 or 3 (optional)

Exit Paths

Top Rear

! Always use the rear exit whenfeeding media from theMulti-Purpose Tray.

Recycled PaperRecommended

Weyerhauser Husky Zero Copy3108, 20 lb. US Bond

Great White Recycled Content86100, 24 lb. US Bond

Weight 20 to 54 lb. (75 to 200 g/m2)

Sizes

Letter, Executive Legal-14, Legal-13.5, Legal-13 A4, A5, A6, B4, B5 Custom (must be defined in the

printer driver; width range 3 to

8.5 inches [76 to 216 mm], lengthrange 5 to 14 inches [127 to 355mm])

Feed Paths Tray 1 Multi-Purpose Tray

Exit Paths

Top Rear



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Print Media (cont.)Sizes

Letter, A4Feed Paths

Tray 1 Multi-Purpose Tray

Exit Path

Rear Only

For Individual Print JobsMake the following settings in theprinter driver as you print the job:

Source = Tray 1 or MP Tray

Size = Letter or A4

Type = Transparency

PostScript driver only:Paper Size Check(usually under

Paper Source Options) =Deselected (Off)

Making Transparencies theDefault

Tray 1If the Tray 1 will normally be loaded

with transparencies, set the printermenu as follows (see page 9):

Tray1 MediaType= Transparency

Multi-Purpose TrayIf the MP Tray will normally beloaded with transparencies, set theprinter menu as follows (see page 10):

MP Tray PaperSize= Letter or A4 MP Tray MediaType=

Transparency

Matte PhotoRecommended

Great White 86301(letter size, 32 lb US Bond)

Sizes Letter, Executive Legal-14, Legal-13.5, Legal-13 A4, A5, A6, B4, B5

Custom (must be defined in theprinter driver; width range 3 to8.5 inches [76 to 216 mm], lengthrange 5 to 14 inches [127 to 355mm])

Weight 20 to 54 lb. US Bond

(75 to 200 g/m2)

Feed Paths Tray 1 Multi-Purpose Tray Tray 2 or 3 (optional)

Exit Paths Top

Rear


TransparenciesSpecifications

Important! Use only recommendedtransparencies.

Recommended

3M CG3720

Folex BG67


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Print Media (cont.)Making Labels the DefaultIf the MP Tray will normally beloaded with labels, set the printermenu as follows (see page 10):

MP Tray PaperSize= Letter or A4

MP Tray MediaType= Heavy(LABEL1) or Ultra Heavy

(LABEL2)

Labels

! Load labels with print side up,top nosed into the printer.Specifications

Recommended

Avery 5163* Avery 5663*

* Use LABEL1 for the media type.

Sizes

Letter, A4

Feed Path Multi-Purpose Tray Only

Exit Path Rear Only

For Individual Print JobsMake the following settings in theprinter driver as you print the job:

Source = MP Tray

Size = Letter or A4

Type = LABEL1 (Heavy) orLABEL2 (Ultra Heavy)

PostScript driver only:Paper Size Check(usually underPaper Source Options) =Deselected (Off)


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For Individual Print Jobs

Make the following settings in theprinter driver as you print the job:

Source = MP Tray

Size = Letter, Executive, Legal-14,Legal-13.5, Legal-13, A4, A5, A6,B4, B5, Custom (must be defined inthe printer driver)

Type = Medium Heavy

Making Thick Paper theDefault

If the MP Tray will normally beloaded with thick paper, set theprinter menu as follows (see page 10):

MP Tray PaperSize= Letter,

Legal-14, Legal-13, Legal-13.5,Executive, A4, A5, A6, B4, B5,Custom (must be defined in theprinter driver)

MP Tray MediaType= MediumHeavy to Ultra Heavy (see table onpage 9).

Thick Paper

(Cards, Index)

Important! To avoid damage to the

printer,always be sure to change the

printer settings(see the next

column) when printing on thick

media.

Recommended (weights = Index) Weyerhauser First Choice

Premium, 57 lb.

Hammermill:- Colorcopy Cover 12254-9, 60 lb.- Colorcopy Cover 12002-3, 80 lb.

Wausau:- Exact Color Copy 87601, 60 lb.- Exact Index 49111, 90 lb.- Exact Index 49511, 110 lb.

Weight up to 110 lb. Index

Minimum/Maximum Sizes Width: 3" to 8.5" Length: 5" to 14"

Feed Path Multi-Purpose Tray

Exit Path Rear Only

Print Media (cont.)


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Changing Default Media SettingsMedia Weight Settings

Setting Media Weight

Light 16 lb.(62 g/m2)

Medium Light 17-19 lb.

(63-73 g/m2

)Medium (default) 20-24 lb.

(74-92 g/m2)

Medium Heavy 25-27 lb.(93-103 g/m2)

Heavy 28-32 lb.(104-122 g/m2)

Ultra Heavy 33-54 lb.(123-200 g/m2)

Changing Settingsfor Tray 1

Transparencies Only:

Set Media Type Press MENU repeatedly until

MEDIA MENU appears on thedisplay.

Press ITEM repeatedly untilTRAY1 MEDIATYPE appears onthe display.

Press VALUE (+ or -) repeatedlyuntil TRANSPARENCYappearson the second line of the display.

Press SELECT to engage the newsetting.

Press ON LINE to save the settingand exit the menu.

Other Special Media:Set Media Weight Press MENU repeatedly until

MEDIA MENU appears on thedisplay.

Press ITEM repeatedly untilTRAY1 MEDIAWEIGHT appears

on the display.

Press VALUE (+ or -) repeatedlyuntil the desired setting appears onthe second line of the display.


Press ON LINE to save the setting

and exit the menu.


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Other Special Media

First set the Media Size Press MENU repeatedly until

MEDIA MENUappears on thedisplay.

Press ITEM repeatedly untilMP TRAY PAPERSIZEappearson the display.



Then, set the Media Weight Press ITEM repeatedly until

MP TRAY MEDIAWEIGHTappears on the display.



Press ON LINE to save thesettings and exit the menu.

Changing Settings for

the Multi-PurposeTray

Transparencies Only

First, set the Media Size Press MENU repeatedly until

MEDIA MENUappears on thedisplay.

Press ITEM repeatedly untilMP TRAY PAPERSIZEappearson the display.

Press VALUE (+ or -) repeatedlyuntil the desired setting displayson the second line.


Then, set the Media Type Press ITEM repeatedly until

MP TRAY MEDIATYPE appearson the display.

Press VALUE (+ or -) repeatedly

until TRANSPARENCYappearson the second line of the display.


Press ON LINE to save thesettings and exit the menu.

Changing Default Media Settings (cont.)


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Secure Print

To Print a Confidential

Document1. Press MENU.

PRINT JOBS MENUappears onthe display.

2. Press SELECT and enter yourpersonal ID number (PIN) usingthe control panel buttons.

SELECT JOBALL JOBSappears on the display.

3. Press VALUE + repeatedly untilthe name of the job you wish toprint appears on the display.

4. Press SELECT.The document prints and is deleted

from the printers hard drive. Theprinter goes back on line.

To Delete a ConfidentialDocument before PrintingIt

1. Follow steps 1 through 3 above.

2. Press CANCEL.DELETE THE JOBYES=SELECT/NO=CANCELappears on the display.

3. To delete the job, press SELECT.Otherwise, press CANCEL.The printer goes back on line.

Proof & Print

To Print a Proofed Document1. Press MENU.

PRINT JOBS MENUappears onthe display.

2. Press SELECT and enter yourpersonal ID number using thecontrol panel buttons.

SELECT JOB

ALL JOBSappears on the display.

3. Press VALUE + repeatedly untilthe name of the job you wish toprint appears.

4. Press SELECT.The document prints and is deleted

from the printers hard drive. The

printer goes back on line.

To Delete a ProofedDocument before Printingit

1. Follow steps 1 through 3 above.

2. Press CANCEL.

DELETE THE JOBYES=SELECT/NO=CANCELappears on the display.

3. To delete the job, press SELECT.Otherwise, press CANCEL.The printer goes back on line.

Walk-Up Functions


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4. Check the color of the center circle

in the printout against thesurrounding circles:

If the center circle matches thecircles labeled 00, the colorbalance is okay. Skip to step 9.

If the center circle does notmatch circle 00, determinewhich surrounding circle the

center circle most closelymatches and note its number.

5. Press VALUE (+ to increase #value or - to decrease # value) until

COLOR BALANCE ADJUSTSELECT PATTERN #

displays, where # represents thenumber determined in step 4.

6. Press SELECT.The new value is engaged and a

new test pattern prints.

7. Check the pattern again and repeatsteps 4 through 6 until the color of

the center circle most closelymatches the circles labeled 00.

! The color balance process issubjective. It is unlikely that youwill get an exact match of the

center circle to the circles labeled

00. Repeat the color balance

process until you feel you have a

match, but no more than three

times.

9. Press ON LINE.The printer goes back on line.

Color Balance AdjustTo set the Color Balance using thefront panel:

1. Press MENU repeatedly untilCOLOR MENU displays.

2. Press ITEM + repeatedly until

COLOR BALANCE ADJUSTRESET TO DEFAULT

displays.

3. Press SELECT. This restoresfactory balance settings, whichform a baseline for the adjustment.The Color Balance test pattern

prints.

Walk-Up Functions (cont.)


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Walk-Up Functions (cont.)Print the MenuMapTo print out a list of the current menusettings:

1. Press MENU repeatedly untilINFORMATION MENUappears onthe display.

2. Press ITEM (+ or -).PRINT MENU MAPappears onthe display.

3. Press SELECT.The MenuMap prints and theprinter goes back on line.

Print the File ListTo print out a list of the files stored onthe printers hard drive:


2. Press ITEM (+ or -) repeatedlyuntil PRINT FILE LISTappears onthe display.

3. Press SELECT.The list of files prints and theprinter goes back on line.


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Walk-Up Functions (cont.)Disabling/Enabling Power

Save

! The default setting for PowerSave is enabled.1. Press MENU repeatedly until

MAINTENANCE MENUappearson the display.

2. Press ITEM (+ or -) repeatedly

until POWER SAVEappears onthe display.

3. Press VALUE + to toggle thesetting between ENABLE andDISABLE.

4. Press SELECT to engage the newsetting.

5 Press ON LINE to save the settingand exit the menu.

Print a Demo PageTo print out a demo page:


2. Press ITEM (+ or -) repeatedlyuntil DEMO1 (the default demo

page) or the file name you wish toprint appears on the display.

3. Press SELECT.The demo page prints and the

printer returns to the on-line state.

Power Save SettingsPower save sets how long the printerwaits before going into standby mode.This saves energy, but when theprinter is in standby mode it takes afew moments to warm up when itreceives a print job or if you want toenter the printer menu and changesettings.

! The default setting is 60 minutes.Other available settings include5, 10, 15, 30 or 240 minutes; or

you can turn power save off.

Setting the Power SaveInterval

1. Press MENU repeatedly untilSYSTEM CONFIG MENUappearson the display.

2. Press ITEM (+ or -) untilPOWER SAVE DELAY TIMEappears on the display.

3. Press VALUE (+ or -) repeatedlyuntil the time interval you wish toselect appears on the display.

4. Press SELECT to engage the newsetting.

5. Press ON LINE to save the settingand exit the menu.


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Control Panel Buttons

MENU Button

Printer On Line or Off LinePress to enter the Menu mode.

Menu modePress to advance to the next theCategory in the Menu.

Press and hold for 2 seconds or longerto go back to the previous Category.

Password (PIN) Mode

Press to enter a zero in the password.

ON LINE Button

Printer On LinePress to take the printer off line.

Printer Off Line

Press to put the printer on line.

Menu Mode

Press to exit the Menu mode and goback on line.

Password (PIN) ModePress to enter the number 4 in thepassword.

Error Mode (Attention lightblinking)

If the paper size requested by the

print job is different from the paperspecified as in the tray, press the ONLINE button to force the job to printdespite the paper size error.

Control Panel Buttons & Lights


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VALUE + [2] Button

Menu ModePress to advance to the next Value foran Item in the Menu.

Press and hold to advance through theValues at a rapid rate.

Password (PIN) Mode

Press to enter the number 2 in thepassword.

VALUE - [6] Button

Menu ModePress to advance to go back to theprevious Value for an Item in theMenu.

Press and hold to advance backwardthrough the Values at a rapid rate.

Password (PIN) Mode


ITEM + [1] Button

Menu ModePress to advance to the next Item inthe Menu.

Press and hold to advance through themenu Items at a rapid rate.

Password (PIN) Mode


ITEM - [5] Button

Menu ModePress to go back to the previous Item

in the Menu.Press and hold to advance backwardthrough the menu Items at a rapidrate.

Password (PIN) Mode


Control Panel Buttons & Lights (cont.)


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Control Panel Lights

READY LightOnThe printer is on line.

Off

The printer is off line.

BlinkingThe printer is receiving data.

ATTENTION LightOnWarning: the printer needs attention,but can continue to operate. Thedisplay message indicates the natureof the problem: e.g., TONER LOW,CHANGE CYAN IMAGE DRUM,PAPER NEAR END.

OffNormal.

Blinking

Alarm: the printer needs attentionimmediately. The display messageindicates the nature of the problem:e.g., PAPER JAM, CLOSE COVER,

TONER EMPTY, INSTALL NEWIMAGE DRUM, TRAY1 EMPTY,STACKER FULL, MEDIAMISMATCH.

Control Panel Buttons & Lights (cont.)SELECT Button

Menu ModePress to engage a new value for anItem.

Press to initiate the action indicatedon the display (e.g., print MenuMap).

Password (PIN) Mode


CANCEL Button

Printer On LinePress to delete a job being processed:

If the job is being printed, it will becancelled and deleted.

If the job is being received, itcontinues until the reception iscomplete, then is deleted.

Menu Mode

Press to exit the Menu mode andplace the printer back on line.

Password (PIN) ModePress to enter the number 7 in thepassword.


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Clearing Paper Jams4. Close the front cover.Paper Feed Jam

OPEN FRONT COVER380: PAPER JAM

1. Open the front cover.

2. Swing down the paper feed guide.

3. Pull out the jammed sheet.


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3. Remove any paper trapped in thepath.

4. Replace the drum/toner cradle.

5. Close the cover.

Transport Jam

OPEN UPPER COVER381: PAPER JAM

1. Push up on the handle and lift thecover.

2. Lift out the drum/toner cradle.

Clearing Paper Jams (cont.)


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b. Pull the fuser roller release lever

(1) toward the front of theprinter.

c. Pull out the jammed sheet.

! It may be necessary to remove thefuser to get to the sheet: pushback on the blue lock levers at

either end of the fuser and lift it

out. After the sheet is removed,

lower the fuser back and pushdown to snap it into place.

d. Push the fuser release leverback.

e. Replace the drum/toner cradle.

4. Close the cover.

Clearing Paper Jams (cont.)Exit Jam

OPEN UPPER COVER382: PAPER JAM

1. If the sheet is visible, pull up thetop cover handle, lift the cover abit and remove the jammed sheet.

2. If the sheet is inside, pull up the

top cover handle, lift the cover allthe way up and remove thejammed sheet.

Warning! The fuser may be very hot

from printing.

3. If the sheet is caught in the fuser:

a. Lift out the drum/toner cradle.


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MP Tray Jam

CHECK MP TRAY391: PAPER JAM

1. Pull up the top cover handle, liftthe cover and remove the jammedpaper.

2. Close the top cover.

Tray X Jam

CHECK TRAY 1390: PAPER JAM

1. Pull out the tray.

2. Remove the jammed paper.

3. Push the tray back in.



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4. Push the duplex unit back into the

printer.

5. Close the front cover.

Duplex Reversal Jam

CHECK DUPLEX370: PAPER JAM


2. Grasp the duplex unit handles (bluesquares) and pull the unit out as faras it will go.

3. Remove the jammed paper fromthe duplex unit.



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3. Lift the duplex cover and removethe jammed paper.

4. Lower the duplex cover and pushthe duplex unit back into theprinter.


Duplex Input Jam



2. Grasp the duplex unit handles (blue

squares) and pull the unit out as faras it will go.



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4. Push the duplex unit back into the

printer.


Duplex Misfeed Jam



2. Grasp the duplex unit handles andpull the unit out.

3. Locate the jammed paper andremove it.



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Changing Toner CartridgesToner Cartridge Order #s:

Black = 41304208

Cyan = 41304207

Magenta = 41304206

Yellow = 41304205

When the TONER EMPTYmessageappears on the display, its time toreplace the toner cartridge, e.g.:

INSTALL NEW TONER413: BLACK TONER EMPTY

1. Turn the printer off.2. Pull up on the handle and open the

top cover.

3. Locate the cartridge to be changedand pull the blue lock lever on theright end of the cartridge towardthe front of the printer as far as itwill go.

4. Lift the right end of the cartridgethen slide it to the right (to clearthe tube), then lift it out anddiscard it in accordance with localregulations.

5. Unpack the new toner cartridge

and shake it back and forth todistribute the toner.

6. Hold the cartridge in a horizontalposition and remove the tape.


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Caution! Be sure to push the lock

lever all the way back. If it is notpushed back and you close the cover,

the lever could damage the LEDprinthead.

10. Use the LED lens cleanersupplied with the toner to wipeclean the LED head.

11. Close the cover.

12. Turn the printer back on.

Important! After the new toner

cartridge is installed, the TONER

LOW message should disappear

from the display. If it doesn't, tryprinting a page. If it still doesn't

disappear, reinstall the toner

cartridge

7. Hold the cartridge in a vertical

position with port on the left andthe blue lock lever on the right,then lower the left end into theimage drum, sliding the tube on thedrum into the port on the tonercartridge.

8. Press the cartridge toward the leftslightly, then lower the right end,

aligning the white tab (1) with thegroove in the drum.

9. Push the blue lock lever toward theback of the printer as far as it willgo.

Changing Toner Cartridges (cont.)


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Error MessagesSome of the more common errormessages appear below. For acomplete list of error messages, seeError Display Messages underProblem Solving in the on-line C7000Series Desktop Users Guide.

XXXX TONER LOW

MeaningAppears on the second line of thedisplay to indicate that color XXXX

toner cartridge is getting low.

What to DoBe sure you have a replacement tonercartridge handy.

INSTALL NEW TONERnnn: XXXXX TONER EMPTY

MeaningThe toner cartridge indicated(XXXXX) has run out of toner.

What to DoReplace the toner cartridge. See page25.

CHANGE XXXX IMAGE DRUM

MeaningAppears on the second line of thedisplay to indicate that color XXXX

(e.g., BLACK) image drum needs tobe replaced.

What to DoReplace the XXXX image drum. (Seethe instructions supplied with the newimage drum.)

INSTALL ADDITIONAL MEMORY420: MEMORY OVERFLOW

MeaningThe amount of data in the file beingprinted has exceeded the printersmemory.

What to Do Reduce the size of the file beingprinted (e.g., print the file asseparate groups of pages instead ofall the pages at one time).

Install additional memory (seeAccessories in the on-line C7000Series Desktop Users Guide).

Error Messages


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REMOVE THE PAPER

470: FINISHER STACKER FULL

MeaningThe rear output tray is full.

What to DoRemove the stack of printed sheetsfrom the rear output tray.

REMOVE THE PAPERnnn: TRAY X UNSUITABLE SIZE

MeaningThe paper in Tray X is not a size thatcan be fed through the tray.

What to DoReplace the paper in the tray with anappropriate size. See Print Media onpages 5, ff.

LOAD mmmmmm

500: MANUAL PRINT

MeaningThe printer has received a print jobfor printing from the Multi-PurposeTray and no media is loaded in thetray.

What to DoLoad the requested media in theMulti-Purpose Tray.

tttttt NEAR END

MeaningAppears on the second line of thedisplay to indicate that the media infeed path tttttt is almost out.

What to DoLoad more media before printing anylarge print jobs.

REMOVE THE PAPER480: FINISHER STACKER FULL

MeaningThe stack of paper in the top outputtray is blocking the printed sheets

trying to exit the printer.

What to DoRemove the stack of printed sheetsfrom the top output tray.

Error Messages (cont.)


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DISK FILE SYSTEM IS FULL

MeaningThe printers internal hard drive isfull.

What to DoEither print out or delete some of thefiles on the printers hard drive (seepage 11).

! You can also use the OKI StorageDevice Manager utility to cleanup the printers hard disk drive.

See OKI Storage DeviceManager in the on-line C7000

Series Desktop Users Guide for

more information.

PRESS ONLINE SWnnn: mmmmmm

MeaningAn interface error has occurred.mmmmmm indicates the nature of theerror (e.g., NETWORK ERROR).

What to DoPress the ON LINE button.

Error Messages (cont.)FUSER MISSING

MeaningAppears on the second line of thedisplay to indicate that the fuser iseither not properly installed or not inthe printer.

What to DoOpen the top cover and check fuser:

If the fuser is there, press down onit to be sure it is firmly locked inplace. If the message still appears,

push the blue latches at either endof the fuser back (toward the printercover hinge) and lift the fuser out,then lower it into the printer,pushing it firmly down in place.You should feel the latches at eitherend engage.

If the fuser is missing, install it.

XXXX TONER SENSOR ERROR

MeaningAppears on the second line of thedisplay to indicate that there is a

problem with the color XXXX tonersensor.

What to DoTurning the printer off, then on again.If this does not clear the message, callyour local service dealer.


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See our multilingual web site:

http://www.okidata.com

Consult the store where youpurchased your printer.

Call 1-800-OKI-DATA(1-800-654-3282)24 hours a day, 7 days a week.

Service & Support

Record Your PrintersSerial Number Here:

_____________________________

C7200 & C7400 Series Handy Reference

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Transcript of C7200 & C7400 Series Handy Reference