SOE Development

Agenda

• Latest developments for Windows 10

• Reflecting on SOE in 2019

• Windows 7 and Server 2008 End of Life

Latest Developments for Windows 10

• Windows 10 1809

• Future Releases

• School Managed Feature Updates

• Unsupported OS Lock Screen

Feature Update Workstation Count

Windows 10 1607 3,041

Windows 10 1703 12,183

Windows 10 1803 51,616

Windows 10 1809 15,437

Windows 7 Pro 15,527

Unsupported 2,136

Windows 10 1809

• Available from 12th September 2019

• Development required– McAfee Client version update– SCCM upgraded to v1810

• End of Life on 11th May 2021– 1.5 years of support after release

• Check Dashboard for your school to identify workstations that require upgrade

Future Releases

• Change in plan for rolling out future updates

• Moving to only releasing xx09 Feature Updates– 30 months of support for xx09 vs 18 months for xx03 releases– Less time spent on developing for new Feature Updates– Less time spent updating workstations for schools

• Once per year instead of twice

School Managed Feature Updates

• Initially released in Term 1, 2019– Included Telemetry for upgrade process

• Quality of Life Improvements released in Term 3, 2019– Windows Update clean up– Profile clean up

• How Schools can help to improve upgrade times– Turn off scheduled shutdowns when an upgrade is scheduled

Target Feature Update Minimum Runtime Maximum Runtime Average Runtime

Windows 10 1803 01:07:26 19:09:53 02:07:54

Windows 10 1809 00:46:10 17:06:16 02:04:56

Unsupported OS Lock Screen

Unsupported OS Lock Screen

• Supporting the Department’s N and N-1 Feature Update strategy

• Easy to highlight workstations that require an upgrade

• Directions to IKON for the process to upgrade a workstation

Reflecting on SOE in 2019

• SOE 4.6

• Microsoft Store developments

• Offsite Locations

• Outreach

• Stale Workstation Clean Up

SOE 4.6

• Dell PowerEdge T440• Server Refresh

– Progressive refresh of all servers going out of warranty

– Current refresh ends in January

– Next refresh February - June

Server Role Changelog

Virtual Host Windows Hyper-V Server 2016

RODC Windows Server 2016SQL Server Express removed

SLICE (Optional) Centos 7.5

Terminal Server Windows Server 2012 R2Office 2016 subset

MessageYou Windows Server 2016SQL Server 2014

WebPrint Server Windows Server 2016Office 2016 subset

Microsoft Store developments

• Minecraft: Education Edition release Term 4, 2018

• Process for approving applications in development

• Delivery Optimization– Ongoing investigation to improve peer-caching

Offsite Locations

• Sites not large enough to host onsite server– Small number of staff (< 10 staff)– No hosted printing– No remote drives (except H: drive)

• Linked to a Host Site for shared infrastructure

• Network devices only

Windows 7 End of Life

Windows 7 End of Life

• December 20, 2019• Communications

– Lock screens– Targeted emails

Windows Server 2008 End of Life

• End of Life January 14, 2020• Last round of patches will be deployed in February 2020

• Projects underway for migrating Centrally Managed services away from Server 2008/2008R2

• Recommend moving off of Server 2008/2008 R2

SOE Improvements Procedure

User raises Request for Improvement

Assigned to SOE team for Technical Assessment

SOE Improvements Meeting led by business

Business contacts user to inform why it has been

deniedApproval?

Business lodges ticket with SOE team

SOE Team adds Improvement Request to

backlog

No

Yes

Internal Team raises Request for

Improvement

Q&A

• Thank you for listening

• Any questions?