C O V I D - 1 9get your password or they may scour your social media profile to try and answer...
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WORKING FROM HOME DURING COVID-19? security and privacy requirements Secure Your Devices Use strong passwords that are not re-used on other sites and services and set your screen to time out after 15 minutes of inactivity. If you need to walk away, always remember to lock your account (Start + L). When in a public place, remember to store your device in a secure location and ensure it is out of sight. Only take the minimum amount of information out of the office (if required to do your job). When at home, make sure paper records are locked away (e.g. filing cabinet, desk drawer) and only accessible by you. Clinical records should NOT be taken off site. Please consult with your privacy team about alternative solutions. Lock Away Paper Records Be Aware of your Surroundings Be aware of your surroundings before discussing or accessing private or confidential information so as to prevent it from being overheard or viewed by unauthorised individuals. Be Mindful of the Information you Share Hackers are skilled at capturing information you share in person, online or over the phone. They may tell you they are an IT consultant to get your password or they may scour your social media profile to try and answer “challenge” questions on your accounts. Make sure your home WiFi has a strong password and WPA2 encryption enabled. This will prevent strangers from piggybacking on your WiFi connection or hackers intercepting your browser activity (e.g. passwords, credit card information, etc.) Be Cautious When Connecting to WiFi Be sure to use work email rather than personal email. Also be on the lookout for urgent requests to share sensitive information, suspicious links or attachments, spelling and grammatical errors or offers that are too good to be true. When in doubt, forward it to [email protected]. Be Mindful When Using Email Store Files on Health Organization Provided Resources Store private or confidential information either on your health organization provided laptop or on a shared network drive if you have Citrix access. Use Citrix to access applications that are available on the network but not on your health organization provided laptop. Citrix also encrypts the data that travels from your work laptop to the network. To request Citrix, Use Citrix Remote Access click here. For questions about: IT Security: [email protected] Citrix Remote Access: Privacy PHSA 604-675-4299 I VCH 604-875-4334 I PHC 604-806-9333 (e.g. collecting, using, sharing or storing personal information, or reporting a breach): PHSA [email protected] I VCH [email protected] I PHC [email protected] For guidelines about working from home: PHSA I To report a phishing email: [email protected] PHC VCH I Proud to serve:
Transcript of C O V I D - 1 9get your password or they may scour your social media profile to try and answer...
WORKINGFROM HOME
DURING COVID-19?
s e c u r i t y a n dp r i v a c y r e q u i r e m e n t s
S e c u r e Y o u r D e v i c e sUse strong passwords thatare not re-used on othersites and services and setyour screen to time outafter 15 minutes ofinactivity. If you need towalk away, alwaysremember to lock youraccount (Start + L). Whenin a public place,remember to store yourdevice in a secure locationand ensure it is out ofsight.
Only take the minimumamount of information out ofthe office (if required to doyour job). When at home,make sure paper records arelocked away (e.g. filingcabinet, desk drawer) andonly accessible by you. Clinical records should NOTbe taken off site. Pleaseconsult with your privacyteam about alternativesolutions.
L o c k A w a y P a p e r R e c o r d sB e A w a r e o f y o u rS u r r o u n d i n g s
Be aware of yoursurroundings beforediscussing or accessingprivate or confidentialinformation so as toprevent it from beingoverheard or viewed byunauthorised individuals.
B e M i n d f u l o f t h e I n f o r m a t i o n y o u S h a r e
Hackers are skilled atcapturing informationyou share in person,online or over the phone.They may tell you theyare an IT consultant toget your password orthey may scour yoursocial media profile totry and answer “challenge” questions onyour accounts.
Make sure your homeWiFi has a strongpassword and WPA2encryption enabled. Thiswill prevent strangersfrom piggybacking onyour WiFi connection orhackers interceptingyour browser activity(e.g. passwords, creditcard information, etc.)
B e C a u t i o u s W h e nC o n n e c t i n g t o W i F i
Be sure to use work emailrather than personal email.Also be on the lookout forurgent requests to sharesensitive information,suspicious links orattachments, spelling andgrammatical errors or offersthat are too good to betrue. When in doubt,forward it [email protected].
B e M i n d f u l W h e nU s i n g E m a i l
S t o r e F i l e s o n H e a l t hO r g a n i z a t i o n P r o v i d e d
R e s o u r c e s
Store private orconfidential informationeither on your healthorganization providedlaptop or on a sharednetwork drive if you haveCitrix access.
Use Citrix to accessapplications thatare available on the networkbut not on your healthorganization providedlaptop. Citrix also encryptsthe data that travels fromyour work laptop to thenetwork. To request Citrix,
U s e C i t r i x R e m o t e A c c e s s
click here.
For questions about:IT Security: [email protected] Remote Access:Privacy
PHSA 604-675-4299 I VCH 604-875-4334 I PHC 604-806-9333(e.g. collecting, using, sharing or storing personal information, or reporting a breach):
PHSA [email protected] I VCH [email protected] I PHC [email protected]
For guidelines about working from home: PHSA I
To report a phishing email: [email protected]
PHCVCH I
Proud to serve:
