C h a p t e r 12 GLOSSARYGLOSSARY EXIT Glossary Modern Management, 9 th edition Click on terms for...

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C h a p t e r 12 G L O S S A R Y EXIT Glossary Modern Management, 9 th edition Click on terms for definitions Affirmative action programs Appropriate human resources Assessment center Human resource inventory Job analysis Job description Job specification Lecture Management inventory card Management manpower replacement chart On-the-job training Performance appraisal Position replacement form Programmed learning Recruitment Selection Testing The Equal Employment Opportunity Commission (EEOC) Training Training needs

Transcript of C h a p t e r 12 GLOSSARYGLOSSARY EXIT Glossary Modern Management, 9 th edition Click on terms for...

Chapter

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EXIT Glossary

Modern Management, 9th edition

Click on terms for definitions

Affirmative action programsAppropriate human resources

Assessment centerHuman resource inventory

Job analysisJob description

Job specificationLecture

Management inventory cardManagement manpower replacement chart

On-the-job trainingPerformance appraisal

Position replacement formProgrammed learning

RecruitmentSelectionTesting

The Equal Employment Opportunity Commission (EEOC)Training

Training needs

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Affirmative action programs are organizational programs whose basic

purpose is to eliminate barriers against and increase employment opportunities for

underutilized or disadvantaged individuals.

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Appropriate human resources are the individuals in the organization who make a

valuable contribution to management system goal attainment.

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An assessment center is a program in which participants engage in, and are

evaluated on, a number of individual and group exercises constructed to simulate important activities at the organizational

levels to which they aspire.

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A human resource inventory is an accumulation of information about the

characteristics of organization members; this information focuses on members’ past performance as well as on how they might

be trained and best used in the future.

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Job analysis is a technique commonly used to gain an understanding of what a

task entails and the type of individual who should be hired to perform that task.

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A job description is a list of specific activities that must be performed to

accomplish some task or job.

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A job specification is a list of the characteristics of the individual who

should be hired to perform a specific task or job.

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A lecture is primarily a one-way communication situation in which an

instructor trains an individual or group by orally presenting information.

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The management inventory card is a form used in compiling a human resource inventory. It contains the organizational

history of an individual and indicates how that individual might be used in the

organization in the future.

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The management manpower replacement chart is a form used in

compiling a human resource inventory. It is people oriented and presents a composite view of individuals

management considers significant to human resource planning.

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On-the-job training is a training technique that blends job-related

knowledge with experience in using that knowledge on the job.

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Performance appraisal is the process of reviewing past productive activity to

evaluate the contribution individuals have made toward attaining management system

objectives.

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The position replacement form is used in compiling a human resource inventory. It

summarizes information about organization members who could fill a

position should it open up.

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Programmed learning is a technique for instructing without the presence or

intervention of a human instructor. Small pieces of information requiring responses are presented to individual trainees, and

the trainees determine from checking their responses against provided answers whether their understanding of the

information is accurate.

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Recruitment is the initial attraction and screening of the supply of prospective

human resources available to fill a position.

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Selection is choosing an individual to hire from all those who have been recruited.

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Testing is examining human resources for qualities relevant to performing available

jobs.

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The Equal Employment Opportunity Commission (EEOC) is an agency established to enforce federal laws

regulating recruiting and other employment practices.

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Training is the process of developing qualities in human resources that will enable them to be more productive.

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Training needs are the information or skill areas of an individual or group that require

further development to increase the productivity of that individual or group.