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FISCAL LITERACY
Lauren Klein, CPA, MAccCleveland Clinic Health System
February 6, 2015
Learning Objectives
By the end of this presentation you will be able to:Define Fiscal Literacy & understand
why it is necessary to be a leaderRecognize the components of an
operating statement & utilize to manage your business
Create a departmental budget Interactive budget exercise
Complete a variance analysis Interactive variance exercise
Fiscal LiteracyFiscal Literacy is defined as:
Possessing the skills and knowledge on financial matters to confidently take effective action that best fulfills an individual’s goals
Fiscal Literacy And Leadership
A good leader understands daily operations and the impact of decisions on financial performance
Leaders need to be able to effectively communicate financial issues of an entity
Fiscal Literacy And Leadership
A good leader should be able to successfully tell the story of their department/entity by weaving together the clinical (provider, patient, quality) AND financial issues
How Do I Improve My Fiscal Literacy?
Maybe I
should
become
a CPA?
What if I get a part-
time job at a bank?
Will that help?
Should I go back
to college?
Is there an APP on my
IPhone?
How Do I Improve My Fiscal Literacy?
Develop a good working knowledge of key financial terms, reports & processes
Put together the right team You don’t need to be a subject matter expert You should, however, know what to look for It’s important to know what type of questions to
ask Go to subject matter experts for help!
Collaborate & communicate within the department Physician lead, Administrative & Finance Leads
all working together, leveraging the different skill sets
A Good Place to Start: The Operating Statement
What Is An Operating Statement?
Core financial statementPresents a company’s operating
results over a specific period of timeStarts with revenue and then
subtracts expenses to calculate net income
Sometimes referred to as an income statement, a P&L (profit & loss), statement of operations, earnings report
Why Do We Need An Operating Statement?
Required by Regulatory Agencies, Banks, etc.
Provides a uniform and understandable mechanism for measuring financial performance
To monitor financial results Over the passage of time; allows for comparison
to previous periods Vs a Budget
Components Of An Operating Statement
ActualREVENUES
Revenues – inflows resulting from the provision of goods
and services
Components Of An Operating Statement
ActualREVENUES Gross Revenue $1,000,000
In a hospital, Gross Revenue is generally services provide to
the patient (charges)
Components Of An Operating Statement
ActualREVENUES Gross Revenue $1,000,000
Less Deductions: Uncompensated Care 10,000 Bad Debt 5,000 Contractuals 600,000 Total Deductions 615,000
There are reductions made that reduce
the amount of gross charges
Uncompensated CareRevenue that will not be collected because the patient qualified for discount under
the charity care policy; patient
deemed unable to pay
Bad DebtRevenue that will not be collected due to
patients unwillingness to pay
ContractualsRevenue that will not be collected due to
contractual agreements with
payors
Components Of An Operating StatementPayor Mix
MEDICARE
MEDICAID
COMMERCIAL
$1.0 M Gross Charges
$0.30M Gross
$0.20M Gross
$0.50M Gross
30%
20%
50%
The resulting percentages of the total charges is referred to
as the payor mix
Components Of An Operating StatementPayor Mix/Realization Rate
MEDICARE
MEDICAID
COMMERCIAL
$0.30M
$0.20M
$0.50M
GrossContractual
Adjustment %
75%
80%
45%
Contractual Adjustment $
Net Revenue
Realization Rate
$0.23M
$0.16M
$0.23M
$0.07M
$0.04M
$0.27M
25%
20%
55%
Components Of An Operating Statement
ActualREVENUES Gross Revenue $1,000,000
Less Deductions: Uncompensated Care 10,000 Bad Debt 5,000 Contractuals 600,000 Total Deductions 615,000
Net Revenue 385,000
Net Revenue is the Gross Revenue less deductions. This is the real amount
expected to be collected
Components Of An Operating Statement
ActualREVENUES Gross Revenue $1,000,000
Less Deductions: Uncompensated Care 10,000 Bad Debt 5,000 Contractuals 600,000 Total Deductions 615,000
Net Revenue 385,000
EXPENSES Salary Expense 150,000 Supply Expense 75,000 Other Expense 50,000 Total Expenses 275,000
Expenses are outflows resulting from the
acquisition of goods and services
Types of Expenses
Variable- costs move up and down dependent upon changes in volume
Fixed- costs consistent regardless of changes in volume
Step Variable- costs remain consistent, but do change at certain discrete changes in volume
Step Variable- Lab/Blood Gas Example
Assumption - One tech with appropriate equipment can do 250,000 tests annually
Assumption - Salary and associated costs for one tech - $80,000
Perform 1 test1 Tech required
$80,000 Expense
Perform 250,000 tests1 Tech required
$80,000 Expense
At this point, the tech appears to be a fixed expense
Step Variable- Lab/Blood Gas Example
Perform 250,001 tests2 Techs required
$160,000 Expense
The $80,000 cost remained fixed, until
we reached a discreet change in
volume. At that point, our expenses
went up.
Components Of An Operating Statement
ActualREVENUES Gross Revenue $1,000,000
Less Deductions: Uncompensated Care 10,000 Bad Debt 5,000 Contractuals 600,000 Total Deductions 615,000
Net Revenue 385,000
EXPENSES Salary Expense 150,000 Supply Expense 75,000 Other Expense 50,000 Total Expenses 275,000
EBIDA 110,000
EBIDA is earnings before interest, depreciation and
amortization. Subtotal that measures cash
earnings from operations
Components Of An Operating Statement
ActualREVENUES Gross Revenue $1,000,000
Less Deductions: Uncompensated Care 10,000 Bad Debt 5,000 Contractuals 600,000 Total Deductions 615,000
Net Revenue 385,000
EXPENSES Salary Expense 150,000 Supply Expense 75,000 Other Expense 50,000 Total Expenses 275,000
EBIDA 110,000
Less: Depreciation 7,500 Depreciation is the allocation of fixed assets
over their useful lives
Components Of An Operating Statement
ActualREVENUES Gross Revenue $1,000,000
Less Deductions: Uncompensated Care 10,000 Bad Debt 5,000 Contractuals 600,000 Total Deductions 615,000
Net Revenue 385,000
EXPENSES Salary Expense 150,000 Supply Expense 75,000 Other Expense 50,000 Total Expenses 275,000
EBIDA 110,000
Less: Depreciation 7,500
Operating Income $102,500
Total Operating Revenues less Total Operating Expenses
Components Of An Operating Statement
Actual Budget VarianceREVENUES Gross Revenue $1,000,000
Less Deductions: Uncompensated Care 10,000 Bad Debt 5,000 Contractuals 600,000 Total Deductions 615,000
Net Revenue 385,000
EXPENSES Salary Expense 150,000 Supply Expense 75,000 Other Expense 50,000 Total Expenses 275,000
EBIDA 110,000
Less: Depreciation 7,500
Operating Income $102,500
An operating statement typically
displays the actual results for the period, along with the corresponding
budget and variances
What Is A Budget?
A revenue and expense forecast describing an entity’s financial goals
The estimates for each line item reflect what management wants and expects to achieve in upcoming periods
BUT WHY???
Why Do We Need A Budget?
Assists in making sure goals are met Capital Debt Pension Funding Etc.
Accountability of management
Can help control spending
Helps with allocation of limited resources Can use to control direction of
company
Building Blocks Of A Budget
Revenue Assumptions• Volume projections• Changes to chargemaster• Inpatient vs. Outpatient
mix• Types of procedures, tests
Payor Mix Assumptions• Patient population/
demographics• Shifts in payor mix• Changes in reimbursement
rates
Staffing/Salary
Assumptions• # of FTE’s necessary to
support volumes• Appropriate skill mix• Fixed vs. variable• Merit Increases
Other Expense
Assumptions• Level of expenses needed
to support volumes• Fixed vs. variable• Medical vs. non-medical• Inflation
Full Time Equivalent (FTE)-
A standard measure of full-time work. Often measured as 40
hours per week/2,o80 per
year
Operating Statement Exercise – Step #1
For Step #1, we’re going to build a budget…..
Refer to your handout for assumptionsUsing the assumptions, calculate out
the values for each line item, and transfer them to the budget column of the worksheet
We’ll take about 10 minutes to complete…..
Step #1 – Build A Budget
BudgetREVENUES Gross Revenue
Step #1 – Build A Budget
BudgetREVENUES Gross Revenue $1,000,000 Quantity Charge Per Gross Revenue
CPT #1 10,000 $75 $750,000CPT #2 5,000 $50 $250,000
15,000 $1,000,000
Step #1 – Build A Budget
BudgetREVENUES Gross Revenue $1,000,000
Less Deductions: Uncompensated Care Bad Debt
Step #1 – Build A Budget
BudgetREVENUES Gross Revenue $1,000,000
Less Deductions: Uncompensated Care 30,000 Bad Debt 20,000
Percent Gross Revenue DeductionUncompensated Care 3.0% $1,000,000 $30,000Bad Debt 2.0% $1,000,000 $20,000
Step #1 – Build A Budget
BudgetREVENUES Gross Revenue $1,000,000
Less Deductions: Uncompensated Care 30,000 Bad Debt 20,000 Contractuals
Step #1 – Build A Budget
Payor Mix
Gross Revenue
Contractual %
Contractual Adj.
Medicare 30% $300,000 73% $219,000Medicaid 20% $200,000 77% $154,000Commercial 50% $500,000 40% $200,000
$1,000,000 $573,000
BudgetREVENUES Gross Revenue $1,000,000
Less Deductions: Uncompensated Care 30,000 Bad Debt 20,000 Contractuals 573,000
Step #1 – Build A Budget
BudgetREVENUES Gross Revenue $1,000,000
Less Deductions: Uncompensated Care 30,000 Bad Debt 20,000 Contractuals 573,000 Total Deductions 623,000
Net Revenue 377,000
EXPENSES Salary Expense
Step #1 – Build A Budget
BudgetREVENUES Gross Revenue $1,000,000
Less Deductions: Uncompensated Care 30,000 Bad Debt 20,000 Contractuals 573,000 Total Deductions 623,000
Net Revenue 377,000
EXPENSES Salary Expense 270,000
FTEs Salary Per Salary ExpenseStaff 1 $150,000 $150,000Non-Staff 3 $40,000 $120,000
4 $270,000
Step #1 – Build A Budget
BudgetREVENUES Gross Revenue $1,000,000
Less Deductions: Uncompensated Care 30,000 Bad Debt 20,000 Contractuals 573,000 Total Deductions 623,000
Net Revenue 377,000
EXPENSES Salary Expense 270,000 Supply Expense
Step #1 – Build A Budget
BudgetREVENUES Gross Revenue $1,000,000
Less Deductions: Uncompensated Care 30,000 Bad Debt 20,000 Contractuals 573,000 Total Deductions 623,000
Net Revenue 377,000
EXPENSES Salary Expense 270,000 Supply Expense 60,000 Procedures Cost Per Supply Expense
Supply Expense 15,000 $4 $60,000
Step #1 – Build A Budget
BudgetREVENUES Gross Revenue $1,000,000
Less Deductions: Uncompensated Care 30,000 Bad Debt 20,000 Contractuals 573,000 Total Deductions 623,000
Net Revenue 377,000
EXPENSES Salary Expense 270,000 Supply Expense 60,000 Other Expense 10,000 Total Expenses 340,000
EBIDA 37,000
Less: Depreciation 5,000
Operating Income $32,000
Now that we’ve established a budget, it’s
time to move on to variances and variance
explanations…………
Variances To Budget
The variance is the difference between the budget and the actual
Revenue variancesExpense variances
ActualBudge
tActual
Budget
Revenues Expenses
Actual greater than budget = favorable
Actual greater than budget = unfavorableActual less than budget =
unfavorable Actual less than budget = favorable
Variances To Budget
Be cautious – favorable is not always good….
Actual Budget VarianceSalary Expense $500,000 $750,000 $250,000
For example, a result like this might send a good message at first glance……
…..but it could be the result of an issue where the area is understaffed
Variances To Budget
…and unfavorable is not always bad
Actual Budget VarianceSupply Expense $100,000 $75,000 ($25,000)
For example, a result like this might send a bad message at first glance……
…..but it could be the result of better than expected volumes, which creates a higher supply spend than planned
Operating Statement Exercise – Step #2
For Step #2, we saved you a little work by giving you the actual results for the period
You will need to : calculate the variances against the budget you
prepared do your best to come up with the variance
explanations, using the detail of the actual results provided
We’ll take about 15 minutes to complete….
Operating Statement Exercise – Step #2
Step #2 – Variances/ExplanationsActual Budget Variance Explanation
Gross Revenue $965,000 $1,000,000 ($35,000)Volume variance is favorable $25,000 (500 more CPT #2 than expected), offset by unfavorable rate variance of $60,0000 for CPT #1, where charge has been lowered
Actual Budget Variance ExplanationGross Revenue $965,000 $1,000,000
Volumes Charge PerTotal
ChargesCPT #1 10,000 $69 $690,000CPT #2 5,500 $50 $275,000
15,500 $965,000
Volumes Charge PerTotal
ChargesCPT #1 10,000 $75 $750,000CPT #2 5,000 $50 $250,000
15,000 $1,000,000
Actual
Budget
CPT #1• Rate Variance• $6 per x 10,000• ($60,000)
CPT #2• Volume Variance• 500 x $50 per• $25,000
Step #2 – Variances/ExplanationsActual Budget Variance Explanation
Uncompensated Care
29,915 30,000 85Although variance is positive, we’re writing off 3.1% of gross as opposed to 3.0% in plan. More charity care than anticipated
Bad Debt 19,300 20,000 700Although variance is positive, we are consistent with budget at a bad debt write-off of 2% of gross revenue. Positive variance is result of a smaller revenue base.
Actual Budget Variance ExplanationUncompensated Care
29,915 30,000
Bad Debt 19,300 20,000
Actual
BudgetWrite-Offs Assumption
Uncompensated Care $30,000 3.0% of GrossBad Debt $20,000 2.0% of Gross
Write-Offs ResultUncompensated Care $29,915 3.1% of GrossBad Debt $19,300 2.0% of Gross Uncompensated Care
The favorable variance is misleading. Write-offs are a higher percentage of gross revenue than anticipated
Bad DebtWorking as planned.
Favorable variance is result of lower revenue
Step #2 – Variances/ExplanationsActual Budget Variance Explanation
Contractuals 586,720 573,000 (13,720)Contractual write-offs are higher than expected despite lower revenues. Shift in payor mix from commercial into government payors
Actual Budget Variance ExplanationContractuals 586,720 573,000
Medicare Medicaid Commercial0%
10%
20%
30%
40%
50%
60%
35%
25%
40%
30%
20%
50%
ActualBudget
Step #2 – Variances/ExplanationsActual Budget Variance Explanation
Salary Expense 300,000 270,000 (30,000)Staff position hired at 47% higher rate than anticipated ($70,000 unfavorable) offset by savings attributable to non-staff resignation that was not filled ($40,000 favorable)
Actual Budget Variance ExplanationSalary Expense 300,000 270,000
FTE Cost Per ExpenseStaff 1 $220,000 $220,000Non-Staff 2 $40,000 $80,000
3 $300,000
FTE Cost Per ExpenseStaff 1 $150,000 $150,000Non-Staff 3 $40,000 $120,000
4 $270,000
Actual
Budget
Staff• Rate Variance• $70,000 x 1• ($70,000)
Non-staff• Volume Variance• 1 x $40,000• $40,000
Step #2 – Variances/ExplanationsActual Budget Variance Explanation
Supply Expense 62,000 60,000Actual Budget Variance Explanation
Supply Expense 62,000 60,000 (2,000)Due to higher than expected volumes
Procedures Cost Per ExpenseSupplies 15,500 $4 $62,000
Procedures Cost Per ExpenseSupplies 15,000 $4 $60,000
Actual
Budget
• Volume Variance• 500 x $4• ($2,000)
Step #2 – Variances/ExplanationsActual Budget Variance Explanation
REVENUES Gross Revenue $965,000 $1,000,000 ($35,000) Volume variance is favorable $25,000 (500 more CPT #2 than expected), offset by unfavorable rate variance of $60,000 for CPT #1, where charge has been lowered
Less Deductions:
Uncompensated Care 29,915 30,000 85 Although variance is positive, we’re writing off 3.1% of gross as opposed to 3.0% in plan. More charity care than anticipated
Bad Debt 19,300 20,000 700 Although variance is positive, we are consistent with budget at a bad debt write-off of 2% of gross revenue. Positive variance is result of a smaller revenue base.
Contractuals 586,720 573,000 (13,720) Contractual write-offs are higher than expected despite lower revenues. Shift in payor mix from commercial into government payors
Total Deductions 635,935 623,000 (12,935)
Net Revenue 329,065 377,000 (47,935)
EXPENSES Salary Expense 300,000 270,000 (30,000) Staff position hired at 47% higher rate than anticipated ($70,000 unfavorable) offset by savings attributable to non-staff resignation that was not filled ($40,000 favorable)
Supply Expense 62,000 60,000 (2,000) Due to higher than expected volumes
Other Expense 10,000 10,000 0
Total Expenses 372,000 340,000 (32,000)
EBIDA (42,935) 37,000 (79,935)
Less: Depreciation 5,000 5,000 0
Operating Income ($47,935) $32,000 ($79,935)
A good leader understands daily operations and the impact of decisions on financial performance – “Fiscal Literacy”
You don’t need to do it alone Create the right team Know what to ask Leverage the different skill sets
Key Points
Questions?