Buzzword biopsy – Mobile, Social, Cloud – Janders Dean 2012
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![Page 1: Buzzword biopsy – Mobile, Social, Cloud – Janders Dean 2012](https://reader033.fdocuments.us/reader033/viewer/2022051817/5479ac42b37959822b8b47aa/html5/thumbnails/1.jpg)
Buzzword biopsy#JDKMConfStuart Barr, HighQ
highqsolutions.com
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Introduction
Stuart Barr
Director, HighQ
‣ Background in technology, social, legal
‣ HighQ is a leading provider of secure
enterprise collaboration and publishing
software to the legal, banking, life
sciences and government sectors.
Photo by Stuart Barr
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A new wave of technology
Photo by Stuart Barr
‣ Cloud computing
‣ Social software
‣ Mobile everywhere
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Which trends do we take seriously?
highqsolutions.com
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Key technology trends
‣ Shadow IT
‣ Consumerisation
‣ BYOD
‣ Responsive design
‣ Private cloud
‣ Social collaboration
Photo by Kevin Dooley
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Shadow IT
‣ Unsanctioned software
‣ Outside of IT's control
‣ An alternative IT underworld
‣ In the cloud or under a desk
‣ Bypass red tape & purchasing
‣ Security and compliance issues
Photo by Johan.V
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Shadow IT
highqsolutions.com
Somewhere between 15% and
30% of IT spending now occurs
outside the standard consolidated
budget of the IT department.
“”PwC estimate
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“Freemium” tools cause headaches
highqsolutions.com
‣ Sign-up and use is free
‣ Premium services chargeable
‣ CIOs don’t control or like them
‣ Often blocked at the firewall
‣ Proves demand for better tools
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Consumerisation
‣ A key driver of Shadow IT
‣ Hardware and software
‣ It’s happening, you can’t stop it
Photo by David Sim
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Consumerisation
‣ People use awesome apps at home
‣ Accessible, usable technology
‣ They want them at work as well
‣ IT lagging behind, needs to adjust
‣ Staff have a “DIY” attitude now
highqsolutions.com
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Consumerisation
highqsolutions.com
Today's highly mobile, social cloud
has set everyone's expectations
for how easy, powerful, and
simple IT can be. The genie will
never be put back into the bottle.
“
”Dion Hinchcliffe
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BYOD
highqsolutions.com
‣ Consumerisation of hardware
‣ Want home devices at work
‣ Prepared to pay extra for them
‣ Users often support themselves
‣ Improves employee satisfaction
‣ Can reduce company costs
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BYOD
highqsolutions.com
Of the 1,000 or so employees in
Citrix’s BYOD program, 46
percent have bought Macs. That
was a little bit of a surprise.
“”Paul Martine, CIO, Citrix
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BYOD
highqsolutions.com
48 percent of information
workers buy smartphones for
work without considering what
their I.T. department supports.
“”Forrester Research
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Mobile
Photo by Robert Scoble
‣ Computers in our pockets
‣ We’re constantly connected
‣ We can communicate instantly
‣ The internet is at our finger tips
‣ Influences our habits & decisions
‣ Changes the way we live & work
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Mobile
highqsolutions.com
Mobile computing is forcing the
biggest change to the way people
live since the automobile.“
”Gartner
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Responsive web design
highqsolutions.com
‣ Web site that adapts to device
‣ Provides an optimal experience
on desktop, tablet and mobile
‣ Can reduce need for native apps
‣ Builds on “mobile first” strategy
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Responsive web design
highqsolutions.com
![Page 19: Buzzword biopsy – Mobile, Social, Cloud – Janders Dean 2012](https://reader033.fdocuments.us/reader033/viewer/2022051817/5479ac42b37959822b8b47aa/html5/thumbnails/19.jpg)
Responsive web design
highqsolutions.com
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Cloud computing
Photo by The Planet
The use of computing resources
that are delivered as a service
over a network… and entrusts
remote services with a user's
data, software and computation.
“
”Wikipedia
highqsolutions.com
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Cloud computing
Photo by The Planet
‣ Reduce costs & time to market
‣ Increase flexibility and scalability
‣ Glue for consumer web services
‣ Enables mobility and connectivity
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Established cloud players lead the way
‣ Salesforce
‣ Zoho
‣ Amazon
‣ Microsoft
‣ Apple
Photo by Fiona Romeo
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But is the cloud secure?
Photo by M I S C H E L L E
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Popular misconception
Photo by Martin Sharman
The cloud is less secure than
an in-house solution hosted
in my own data centre.“”
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Photo by Steven Shorrock
Public vs private cloud
‣ Don’t have to use consumer cloud
‣ Specialist private cloud providers
‣ Focused on the enterprise
‣ High-grade security & control
‣ Independently audited and tested
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Specialist cloud providers
Photo by Lars Plougmann
‣ Depend on trust of their clients
‣ Must be as secure as on-premise
‣ Robust, reliable, secure services
‣ State-of-the-art technology firms
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So can I have my cake and eat it?
‣ Do your due diligence
‣ Choose your providers carefully
‣ Ask the difficult questions
‣ Demand evidence they are secure
Photo by Frank Gruber
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Social
highqsolutions.com
If what you are doing in IT or KM
doesn't have social in it then stop and
start again. It’s as simple as that.“
”Pete Williams, Deloitte
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Accelerating adoption of social tools
‣ Increase workforce productivity
‣ Collaboration with colleagues & clients
‣ Project, matter & task management
‣ Share knowledge and best practice
‣ Break-down knowledge and data silos
‣ Reduce information & inbox overload
‣ Blur lines between intranet & extranet
Image by Gregory Williams
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Combine consumer with enterprise
Image by Kevin Dooley
‣ Take best ideas from consumer tools
‣ Put them into the enterprise
‣ Add high-grade security and control
‣ The best of consumer and enterprise
highqsolutions.com
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Focus on the user experience
Image by Kevin Dooleyhighqsolutions.com
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What “social” really means
Photo by Hans Põldoja
‣ Emphasising people and connections
‣ Create and share in the same system
‣ Convert work product into knowledge
‣ Gain a corporate peripheral vision
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Enterprise-grade social tools
‣ File sharing
‣ Wikis & blogs
‣ Microblogging
‣ Tasks & calendars
‣ People profiles
‣ Activity streams
‣ Feeds and filters
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Social + mobile + cloud = awesome
highqsolutions.com
The world at large is starting to
wake up to the fact that we're all
connected together, continuously,
to everyone else in the world.
“”Dion Hinchcliffe
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Picture by Natalia & Gabriel Sánchez-Suárez
But how are we going to deliver it?
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Photo by Alex Pearson
Is CoIT the solution?
‣ Cooperative IT
‣ Business-led vision
‣ Scalable IT infrastructure
‣ Rapid adoption of new tools
‣ The best of both worlds?
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Questionshighqsolutions.com
@highqsolutions