Buyers Guide 2014€¦ · Lenders nationwide use Black Book’s automotive data to identify risk...
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BUSINESS ADVERTISERS 2014 Credit Union Magazine Buyers’ Guide
Transcript of Buyers Guide 2014€¦ · Lenders nationwide use Black Book’s automotive data to identify risk...
BUSINESS ADVERTISERS
2014 Credit Union Magazine
Buyers’ Guide
Dig deeper at co-opfs.org©2014 CO-OP Financial Services
PIN & SigDebit
CompleteCredit
Sprig®
by CO-OP
Bill Pay
DigitalBanking
P2PPayments
MobileAccess
Member Services
Shared Branching
ATMInnovations
Lending Services
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ATM/POS NETWORK
CO-OP Financial ServicesCU24United Solutions Company
ATM EQUIPMENT & SUPPLIES
Diebold Inc.
AUDITING
TraceSecurity
AUTO LENDING
Integrated Lending Technologies
BOARD RESOURCES
Credit Union National Association
CALL CENTERS
CO-OP Financial ServicesLending Solutions Inc.
CHECK PRINTING
Legacy Member Services
COLLECTION AND REPOSESSION
Lending Solutions Inc.
COMPLIANCE
Credit Union National AssociationCUNA Strategic ServicesIDT911TraceSecurityDaBrian Marketing Group LLC
CONSULTANTS – ASSET/LIABILITY MANAGEMENT
IDT911
CONSULTANTS – MARKETING
DaBrian Marketing Group LLC
CONSULTANTS – HISPANIC MEMBERSHIP GROWTH
Coopera
CONSULTANTS – TECHNOLOGY
IDT911
CORE PROCESSING
AMI Information SystemsCompuSource Systems Inc.Corelation Inc.CU*AnswersCU*NorthWestEnhanced Software Products Inc.FiservUnited Solutions Company
CREDIT COUNSELING
GreenPath
CREDIT/DEBIT CARD SERVICES
Card Services for Credit Unions (CSCU)CO-OP Financial Services FiservLSC
CREDIT RISK MANAGEMENT
IDT911CREDIT SCORING & ANALYSIS
IDT911CUNA STRATEGIC SERVICES
3SI Security SystemsDiebold Inc.GreenPathLSCTraceSecurity
DIGITAL SIGNAGE
inLightenDOCUMENT IMAGING
CU*AnswersPDP Group, Inc.United Solutions Company
DOCUMENT MANAGEMENT
PDP Group, Inc.EFT PROCESSING
Elan Financial ServicesFACILITIES PLANNING & DESIGN
Consultants & Builders Inc.FRAUD PREVENTION
Card Services for Credit Unions (CSCU)IDT911
GIFT/STORED VALUE CARDS
LSCINSURANCE SERVICES
PDP Group, Inc.United Guaranty
INTERNET BANKING & SERVICES
FiservINVESTMENT SERVICES
QwickRateLENDING SERVICES
CUNA Strategic ServicesIntegrated Lending TechnologiesLending Solutions Inc.
LOAN ORIGINATION
Integrated Lending Technologies
MARKETING/ADVERTISING SERVICES
DaBrian Marketing Group LLCMEMBER EDUCATION
Credit Union National AssociationMOBILE BANKING
Card Services for Credit Unions (CSCU)CO-OP Financial ServicesEnhanced Software Products Inc.FiservLSCQ2ebanking
NETWORK SERVICES
CU*AnswersUnited Solutions Company
OPERATIONS
CUNA Strategic ServicesPAYMENT SERVICES
FiservLSC
PROFESSIONAL DEVELOPMENT & NETWORKING
CUNA CouncilsPUBLICATIONS (PRINT & ONLINE)
Credit Union National Association
RELOADABLE GENERAL PURPOSE & TRAVEL CARDS
LSCREMOTE DEPOSIT CAPTURE
LSCUnited Solutions Company
RESEARCH SERVICES
Credit Union National AssociationRISK MANAGEMENT
IDT911The Rochdale GroupTraceSecurity
SCHOLARSHIP MANAGEMENT
International Scholarship and Tuition Services, Inc. (ISTS)
SECURITY
CUNA Strategic ServicesSHARED BRANCHING
CO-OP Financial ServicesSTATEMENT PRINTING & MAILING
Enhanced Software Products Inc.STRATEGIC PLANNING
CU*AnswersDaBrian Marketing Group LLC
TECHNOLOGY
CUNA Strategic ServicesTRAINING & EDUCATION
Credit Union National AssociationVEHICLE PRICING GUIDES
Black Book Lender SolutionsWEBSITE DESIGN
DaBrian Marketing Group LLC
Category Directory
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AMI Information Systems8348 Corporate DriveMt. Pleasant, WI 53406Jason [email protected]
AMI Information Systems has only one business, providing software solutions to credit unions. Our browser-based software system, Encompass, is designed for those credit unions that require cutting-edge data processing technology. Personal service, unmatched reli-ability and over 30 years experience makes AMI the right decision for your credit union.
Consultants & Builders Inc.3100 Medlock Bridge Road, Suite 420Norcross, GA 30071Anne [email protected]
Black Book Lender Solutions2620 Barrett RoadGainesville, GA 30507Brian [email protected] For timely, independent, and accurate vehicle pricing data, there’s nothing like Black Book. Lenders nationwide use Black Book’s automotive data to identify risk and act on opportunities.
CompuSource Systems Inc.110 John Muir DriveAmherst, NY 14228Gary L. Gonzales, [email protected]
CompuSource is a leading provider of complete core processing sys-tems exclusively for credit unions. Our highly integrated core technol-ogy and services model makes our CompuShare System an ideal solution for credit unions seeking more value and agility. Servicing over 350 credit unions nationwide, CompuSource has the experience to support your current products and services and help realize your full membership potential.
CO-OP Financial Services9692 Haven AvenueRancho Cucamonga, CA 91730Member Services800-782-9042, option [email protected]
CO-OP is the ultimate resource for technology, services and ideas that empower credit unions. Convenient, nationwide touchpoints. Complete payment solutions. The latest in mobile and virtual tools for self-service transactions. CO-OP’s fi nancial technologies strengthen member relationships by making it easier to access accounts. Created to service credit unions exclusively, we offer more products to more credit unions – and ultimately serve more members – than any other organization. CO-OP delivers what credit unions need to be the most convenient option among compet-ing fi nancial services providers.
Coopera1500 NW 118th StreetDes Moines, IA 50325Miriam De Dios, CEO866-518-0214info@cooperaconsulting.comwww.cooperaconsulting.com
Coopera helps credit unions grow by reaching and serving the largest, fastest-growing, youngest and most underserved market in the U.S. – Hispanics.
Vendor Directory
3SI Security [email protected]
3SI Security Systems, a CUNA Strategic Services alliance pro-vider for over 25 years, is dedi-cated to combating crime at credit unions through GPS tracking and security staining technologies. 3SI’s innovative products not only recover stolen assets, but they protect credit union locations, staff, and members by taking criminals off the street and preventing future robberies.
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Vendor Directory
Credit Union National Association5710 Mineral Point RoadMadison, WI 53705-4454Tonna Winkers800-356-9655, ext. [email protected]
With its network of affi liated state credit union leagues, Credit Union National Association (CUNA) serves America’s credit unions, which are owned by nearly 100 million consumer members.
Through advocacy, information and world-class products and services, CUNA empowers credit unions to provide life-changing fi nancial services to members. Working with CUNA, you drive the success of your career, your credit union, your members and our movement.
Invest in peopleStrengthening staff and building solid leadership, connecting credit unions with the cooperative spirit, and leading credit union advocacy.
Invest in membersDelivering better service, offering fi nancial guidance and education, and creating awareness of the credit union difference.
Invest in strategyPositioning credit unions to in-crease membership and equipping leaders to thrive during marketplace changes.
Card Services for Credit Unions (CSCU)3031 N. Rocky Point Drive W. Suite 750Tampa, FL [email protected] CSCU is the credit union industry’s advocate, partner and leader in total payments solutions. Created by and for credit unions, CSCU is driven by the same principles that guide the industry. From payments solutions to portfolio consulting, our proven ser-vices are tailored to you. So regard-less of what challenges lie ahead, you can focus on what matters most—serving your members.
CU*Answers6000 28th Street SEGrand Rapids, MI 49546Scott Page, EVP Sales800-327-3478, ext. [email protected]
CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic al-liances and partnerships. CU*Answers provides a wide variety of services for credit unions including its fl agship CU*BASE® processing system (on-line and in-house) and Internet devel-opment services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and im-age check processing. Founded 40+ years ago, CU*Answers is a 100% credit union-owned cooperative CUSO providing services to credit unions representing nearly 1.5 million members and $12.6 billion in credit union assets.
Corelation Inc.2878 Camino Del Rio SouthSuite 410San Diego, CA 92108Theresa [email protected]
Corelation’s KeyStone core process-ing solution provides a truly open and “person-centric” system em-powering credit unions to offer the best products and services possible for member attraction and retention. KeyStone’s intricate code is elegant, yet powerful, as Corelation’s de-velopment team has a proven track record of creating successful core processing solutions solely for credit unions. Corelation staff has dedi-cated their careers to creating credit union technology and providing unparalleled client service. Discover the Corelation difference today.
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Vendor Directory
CU*NorthWest1421 N. Meadowwood Lane Suite 130Liberty Lake, WA 99019Curtis Heyamoto866-922-7646, ext. [email protected]
CU*NorthWest is a 100% credit union-owned Cooperative CUSO located in Liberty Lake, Wash-ington, offering a wide variety of services for credit unions including its fl agship CU*BASE processing system in both an online (ASP) and in-house environment, and Internet development services featuring the It’s Me 247 online banking product. Additional services include website development, network design and security, bookkeeping services, and a complete eDocument solution. CU*NorthWest provides expertise in implementing technical solutions to operational needs.
CU242120 Killarney WayTallahassee, FL 32309Anthony Mondello, Regional Sales [email protected]
CU24 operates the largest credit union-owned ATM and POS net-work, including access to more than 70,000 surcharge-free ATMs, and a range of payment services that can be tailored to meet the objectives of individual credit unions to help them compete in a dynamic fi nancial services industry.
CUNA Strategic Services 5710 Mineral Point RoadMadison, WI 53705-4454Jessica Hrubes800-356-9655, ext. [email protected] CUNA Strategic Services and our carefully chosen providers save your credit union money and time by providing the products, services and technologies you need to be more competitive in the fi nancial marketplace. We are:u Contributing to your bottom line with expense reduction and revenue generation programs.u Adding to your peace of mind with solutions that address security and compliance needs.u Enhancing your relationships with products and services that strengthen the ties between your credit union and its members.
DaBrian Marketing Group LLC500 Penn Street, Suite 201Reading, PA 19602610-743-5602general@dabrianmarketing.comwww.dabrianmarketing.com
Founded in 2008, DaBrian Market-ing Group, LLC is a full service digital marketing agency focused on providing marketing solu-tions to businesses that want to obtain digital awareness, cultivate meaningful customer relationships and develop innovative strategies. DMG’s services include email marketing, search engine optimiza-tion, web design, web analytics, social media marketing and more. For more information about DMG, visit www.dabrianmarketing.com or call 610-743-5602.
CUNA Councils5710 Mineral Point RoadMadison, WI 53705-4454Natalie Sherry, Membership Manager800-356-9655, ext. 4141Direct: [email protected]
Today’s competitive fi nancial servic-es world demands that your credit union’s executive team is at the top of its game every day. To excel, you need connections and resources that work as hard as you do. Discover CUNA Councils, the professional organization of 5,800+ credit union executives in six key areas of management, providing solutions, connections and results only credit union peers can provide.
u Connect with a members-only list serve & online forum Councils Connect;u Attend the annual conference fea-turing cutting-edge thought leaders;u Stay informed through virtual roundtables and eNewsletters; andu Dig deeper with an exclusive fi le-sharing library, case studies and white papers.
CUNA Councils put you at the forefront of industry change – and keep you connected with industry thought leaders and the best in executive development tools. Join us at cunacouncils.org.
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Vendor Directory
Elan Financial Services225 West Station Square DrivePittsburgh, PA [email protected] Elan provides ATM and debit pro-cessing services to clients nation-wide. These services include an array of EFT processing solutions such as ATM processing, bank and debit card POS processing, ATM network membership, ATM and POS gateway services, and turnkey ATM managed services. Elan also owns and operates the MoneyPass® network.
Fiserv255 Fiserv DriveBrookfi eld, WI 53045800-872-7882getsolutions@fi serv.com This year, Fiserv, Inc. (NASDAQ:FISV) celebrates 30 years of leadership in fi nancial ser-vices technology. As one of FOR-TUNE® magazine’s World’s Most Admired Companies, Fiserv is helping clients worldwide achieve best-in-class results by driving innovation in payments, process-ing services, risk and compliance, customer and channel manage-ment, and business insights and optimization. For more information, visit www.fi serv.com.
IDT9117580 N. Dobson Road, Suite 201Scottsdale, AZ [email protected]
IDT911™ is a consultative provider of identity and data risk manage-ment, resolution and education services. The company serves 17.5 million households across the country and provides fraud solu-tions for a range of organizations, including Fortune 500 companies, the country’s largest insurance companies, employee benefi t providers, banks and credit unions and membership organizations. IDT911 Consulting™ provides infosec and data privacy services to more than 600,000 businesses in the United States, Canada and the United Kingdom.
Enhanced Software Products Inc.1811 N. Hutchinson RoadSpokane, WA [email protected]
The way we see it, powerful Core Processing Technology coupled with member focused delivery channels, ensure your credit union attracts new members, increases staff effi ciency and doesn’t bust the ROA. We also think fantastic customer service should never take a backseat to technology, so if your current core isn’t in line with these simple concepts, drop us a line and let us show you how easy it can be.
GreenPath36500 Corporate DriveFarmington Hills, MI 48331Mandy Meinecke, Manager of Business Development248-994-8755 (direct)248-444-0980 (mobile)[email protected] GreenPath partners with credit unions to bring high-quality fi nancial counseling, fi nancial education and debt management to members.
Diebold Inc.5995 Mayfair RoadNorth Canton, OH [email protected]
Diebold Inc. is a global leader in providing integrated self-service delivery and security systems and services. Through a strategic alliance with CUNA Strategic Services, Diebold provides superior products/services at discounted prices to credit unions. In addition, Diebold offers fl exible purchase options — including fi nancing, leas-ing, and solutions outsourcing — to help credit unions get the products and services they need to compete.
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Vendor Directory
International Scholarship and Tuition Services, Inc. (ISTS)1321 Murfreesboro Road, Suite 800Nashville, TN 37217Jennifer WelchDirector of Global [email protected]/contact-us/ contact-us.sales
Comprehensive, full-service schol-arship, grant and tuition program management since 1985. Let ISTS design your custom online application, collect and verify all application materi-als, provide fi rst-class support and reporting, select the most deserving candidates and disburse your awards. 100% women-owned business offer-ing a 100% paperless process, reliable technology and attentive service.
Legacy Member Services 920 19th Street NorthBirmingham, AL 35203205-323-0234bcox@legacymemberservices.comwww.legacymemberservices.com
Legacy is a full-service resource for checks and check-related products serving credit unions nationwide. Our mission is focused on offering a complete line of personal and business items designed to meet the needs of your members.
LSC1807 W. Diehl RoadNaperville, IL 60563800-942-7124, ext. [email protected]
Your single source for credit, debit, ATM, mobile and prepaid solutions. Let LSC be your one-stop shop and see how easy payment services can be, even in today’s complex environment. We offer multiple platforms with fl exible and comprehensive rewards strategies to optimize growth of your portfolio. By le-veraging our ATM network relationships, including surcharge-free, together with a highly advanced mobile solution with RDC, LSC can position your programs with a more competitive advantage. Our experienced PD team assists with marketing strategies, and comprehen-sive tools that monitor your success. We handle all customer service and imple-mentations in-house for higher quality and controlled costs. For a customized program, partnering with LSC could be your single best decision.
Lending Solutions Inc.2200 Point BoulevardElgin, IL 60123800-937-4249marketing@lendingsolutions.comwww.lendingsolutions.com
Lending Solutions, Inc. provides 24/7 lending and member service support to over 300 fi nancial insti-tutions across the country. From loan origination and decisioning to full member service support, our representatives provide the highest level of service at each point of contact – whether by phone, online, or through an indirect channel. With LSI as their 24/7 partner, our cli-ents increase loan volume, enhance member service, and exceed their goals. LSI also provides outbound contact solutions and collections support.
Integrated Lending Technologies LLC1400 Foothill Drive, Suite 46Salt Lake City, UT [email protected]
ILT offers innovative technology for the lending industry. Its most widely used product is Dealer Indirect Lending and Leasing System™ or DILLS™, a complete web-based system for managing the automotive indirect lending process. ILT also offers Professional Indirect Lending System™, or PILS®, which automates and simplifi es “lifestyle” and other types of unsecured lending.
inLighten9645 Wehrle DriveClarence, NY [email protected]
Celebrating 25 years of innovation, inLighten’s digital media solutions include traditional and interactive digital signage, self-service kiosks, on-hold and environment audio and more. inLighten’s intuitive, cloud-based management system enables creation, scheduling and distribution of dynamic content from inLighten’s hosted network. Over 2,000 institutions in the U.S. and across the world engage their audiences with inLighten products each day.
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Vendor Directory
PDP Group, Inc.10909 McCormick RoadHunt Valley, MD 21031John YarbroughDirector of Business [email protected]
PDP Group offers tailored automo-tive risk solutions for dealers and lenders. PDP Group’s services include retail and lease insurance tracking, comprehensive nation-wide paper title administration, and electronic lien and title (ELT) pro-cessing. PDP Group’s Simply ELT© program is a web based electronic title solution enabling fi nancial institutions of all sizes to partici-pate in state programs. In addition, PDP Group is nationally known for providing insurance products for service rental programs, fl oor plan inventory, and dealer property and casualty coverage. These pro-grams allow clients to retain and strengthen relationships with their customers.
Q2ebanking13785 Research Blvd.Suite 150Austin, TX 78750512-275-0072www.q2ebanking.com Last year, Q2 powered $137 billion in online and mobile banking transactions. We connect banks and credit unions to accounthold-ers who expect and appreciate the freedom to bank anytime, anywhere on any device. Our single platform delivers a unifi ed experience for accountholders, streamlines operations and accel-erates your growth and retention strategies.
The Rochdale Group8575 W. 110th Street, Suite 220Overland Park, KS [email protected] The Rochdale Group provides best-in-class enterprise risk man-agement (ERM) training, resources and solutions for credit unions.
LSC1807 W. Diehl RoadNaperville, IL 60563800-942-7124, ext. [email protected]
LSC serves more than 2,500 credit unions in 50 states with its CUMONEY cards. See what these credit unions have discovered with LSC’s prepaid cards: turn-key solu-tion with minimal or no up-front in-vestment; liability and fraud exposure is carried by LSC on CUMONEY cards; convenient online ordering and loading; no inventory require-ment for the Everyday Spend card; low per-card cost and free downloadable marketing tools.
In July 2013, ICUL Service Corpora-tion changed its name to LSC to refl ect its commitment to serving credit unions across the country. Its name may have changed but it’s still committed to “Helping Credit Unions Compete.” LSC is a CUNA Strategic Services provider for its CUMONEY card program.
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United Guaranty230 North Elm StreetGreensboro, NC 27401877-642-4642www.ugcorp.com
United Guaranty Corporation and its subsidiaries provide fi rst-lien mortgage insurance that helps credit unions remain competitive while allowing their members to purchase homes with less than a traditional 20% down pay-ment. We’ve pioneered Perfor-mance Premium®—the industry’s only MI pricing system that is truly risk based—which broadens options for credit unions and their members. United Guaranty was established in Greensboro, North Carolina in 1963 and is a company of American International Group, Inc.
and works with or without a mobile banking module. In addition to offer-ing a cost effective solution, we have a team of experts ready to assist you with balancing errors, returned items, and procedural questions.
u Core Data ProcessingUnited Solutions has been hosting the Fiserv DataSafe Core Data Pro-cessing System for over 30 years. The Fiserv DataSafe System pro-vides easy-to-use, browser-based technology that is attractive, user-friendly and feature-rich. Member data is stored in an object-oriented, relational database using the latest programming technology.
u Network ManagementUSC’s Network Services can assist your company with the deployment of a new network infrastructure or upgrade your existing network. We also offer Managed Network Ser-vices (MNS) built on our state-of-the-art network infrastructure. Our team can assist you with Server Co-Location, Electronic Backup & Recovery, Web and Email Hosting, Internet Service (ISP), Hosted Ex-change, Smartphone Management, Internet Banking Products, and our top-of-wallet Picture Card Program.
u ATM ProcessingOur hosted Magic Line ATM Intercept Processing solution makes your ATMs an extension of your teller line — expand your footprint, increase self-service and grow reve-nue. Our expertise in ATM technology can give fl exibility to drive and control ATMs in a data center environment, ensure maximum uptime and elimi-nate high fees. Put your ATMs to work for YOU with the United Solutions Magic Line ATM Solution!
u ImagingAt United Solutions, we don’t just host imaging products, we consider ourselves a records management bureau. We tailor the imaging prod-uct, scan items, convert microfi lm and microfi che to optical, create op-tical manuals, and much more. Our EMC Documentum is a hosted and ‘best of breed’ Optical Disk Storage product and our DocuBase Imaging Solution offers the ability to capture, process, route, archive and securely retrieve vital records.
United Solutions Company1585 Summit Lake DriveTallahassee, FL 32317866-942-9186info@unitedsolutions.coopwww.unitedsolutions.coop
u Remote/Mobile Deposit CaptureUnited Solutions Company (USC) is a full-service, technology Credit Union Service Organization (CUSO) with over 30 years of ex-perience serving credit unions and credit union shared service centers across the country. We understand the operations, needs, and values of credit unions. Our commitment to providing “Solutions for a New Economy” has truly established a proven track record of exceptional service and success.
Our patented Capture21.org Mobile Capture module is leading the in-dustry with a 22-second transaction time and bullet-proof fraud detec-tion. Our solution posts real-time
TraceSecurity6300 Corporate Blvd., Suite 200Baton Rouge, LA [email protected]
TraceSecurity provides IT governance, risk and compliance management solutions to help credit unions address all components of a risk-based information security program. TraceSecurity’s fl agship software solution, TraceCSO, makes IT GRC a complete and affordable business application for credit unions of any size or security skill set. TraceSecurity also offers information security services that include social engineering, penetra-tion testing, risk assessments, information security audits and security awareness training.
QwickRate1350 Church Street, ext NESuite 200Marietta, GA 30060Josh Chambers800-285-8626 ext. [email protected] Osborn 800-285-8626 ext. [email protected]
QwickRate, the premier market-place for institutional CD investing and funding, provides nationwide access to the best rates for your credit union. With over 3,300 members, no transaction fees, unique QwickTools™ and unlimited support, QwickRate offers fast, easy, paperless transactions. Sim-plify your accruals and reporting today! Give us a call or visit www.qwickrate.com.
Vendor Directory
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Foresight is
20/20.If you want to know what’s next in financial
services technology, look to the leader in digital banking, payments, account
processing and more.
fiserv.com/next
© 2014 Fiserv, Inc. or its affiliates.
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To get started with your credit, debit, ATM, mobile solutions or pre-paid card programs, call LSC at 800-942-7124 and ask for LSC Administration.
Your Single SourceFor credit, debit, ATM, mobile solutions and pre-paid services
Let LSC be your one-stop shop and see how easy your payment services can be, even in today’s complex environment. We offer multiple plastic platforms to guarantee full integration to any core processor, with flexible and comprehensive Rewards strategies to optimize growth of your portfolio. Our experienced Portfolio Development Team assists with managing and developing your marketing promotions, as well as provides tracking and benchmarking tools to monitor your success. We help you attract and retain valuable members by offering all the major ATM network relationships including surcharge-free options, together with a highly advanced Mobile Solution with Remote Deposit Capabilities —making you more competitive in today’s marketplace. We handle all customer service and implementations in-house for higher quality and controlled costs for your credit union. For a customized program, partnering with LSC could be your single best decision.
800.942.7124www.lsc.net
LSC is a division of ICUL Service Corporation
