Business’Architecture:’ - BBC | Building Business ... · Business’Architecture’...

Business Architecture: History, Known Frameworks & the Five W’s

Presenta)on to BBC, Las Vegas Nov. 11 – Nov. 15, 2013

Joanne Dong

2 2

Who is Joanne Dong? Ø  Joanne Dong has enjoyed a 16-‐year career with the last seven years’ focus on business

processes and business architecture. She has worked on various projects as Senior Business Process Analyst and Business Architect.

In 2008, Joanne was brought in as an IBM consultant to document business processes for an Ontario government agency. A year later she was hired by the agency to establish business process improvement standards and best pracJces. Ending her 12+-‐year career as an IBM consultant contributed to her balanced view on business process improvement (“BPI”) from both outside consultants’ perspecJve and inside pracJJoners’ perspecJve. It also resulted in the design of a Process-‐Centric Business Architecture, a framework for building target operaJng models and ensuring alignments among different components of the business.

Joanne is passionate about helping organizaJons and individuals succeed in their BPI and business architecture endeavours.

Contact: [email protected], or [email protected]

LinkedIn: hUp://ca.linkedin.com/in/dongjoanne

© Copyright by Joanne Dong. All rights reserved

3 3

What will you learn?

1.  The history of business architecture and the basics of known frameworks and approaches.

2.  The Five W’s and fundamentals of business architecture.

3.  How to apply the thinking and approach of business architecture to your day-‐to-‐day work.


4 4 © Copyright by Joanne Dong. All rights reserved

Business Architecture – A Brief History

Business Architecture

Business / Processes

Info Tech

Porter’s Value Chain Model Core Processes

© Copyright by Joanne Dong. All rights reserved 5

Infrastructure

Human Resources Management

Technology Development

Procurement

Service MarkeRng & Sales

Outbound LogisRcs OperaRons Inbound

LogisRcs

Core Processes

Support Processes

The Rummler White Space Mgmt Approach -‐ Linking Strategy and ExecuRon through Processes


(9-‐Box Model) Goals Design Management

OrganizaRon ü ü ü

Process ü ü ü

Performer ü ü ü

Hammer’s Corporate Reengineering Manifesto Quantum Leap through Radical Redesign


Radical Redesign of •  Processes, •  Organiza)on, & •  Culture.

The Balanced Scorecard A Strategy ExecuRon Framework


Financial

Customer Processes

Learning & Growth

Vision & Strategy

The Component Business Model (CBM) A One-‐Pager of Building Blocks by Industry


What BAs Do

Accoun

tability

Level

Business Com

ponents Business Competencies

The Business Model Canvas A Strategic Management Template


What BAs Do

11 11 © Copyright by Joanne Dong. All rights reserved

The Zachman EA Framework MulRple Views of an Enterprise

what (Data)

How (Process)

Where (Network)

Who (People)

When (Event)

Why (Motivation)

Scope /Objective (Contextual)

Enterprise Model (Conceptual)

System Model (Logical)

Technology Model (Physical)

Component Model (Configuration)

Operation Model (Instantiation)

PerspecRves

AbstracRon

s Business Architecture

The 4+1 View Model Sobware Architecture


(Use Cases)

The TOGAF Enterprise Architecture Domains IT Centric Business (Process) Architecture


What BAs Do

Business Architecture (Business Process Architecture)

Data Architecture

ApplicaJon Architecture

Technology Architecture

The OMG’s Business Architecture – 5 Views IT Standpoint


Business Strategy View

Business

CapabiliRes View

Value Stream

View

Business

Knowledge View

OrganizaRonal View

The IBM AcRonable Business Architecture Linking S&T, BPM and SOA


16

Target the right things (Why)

Define the right things (What)

Measure the right things (When-‐Where)

Allocate the right resources (Who)

Process Centric Business Architecture A Framework for Building Target OperaRng Model


Strategy Model

Capability Model

Resource Model

Governance Model

Process

Meta-‐Model

What is Business Architecture?


•  A holis)c view of the business and a set of visual representa)ons of its essenJal components and their rela)onships,

•  A blueprint for planning change and aligning

goals, strategies and execuJon.

*** The above defini/on is Joanne Dong’s view only.

Why does Business Architecture Maeer?


•  Need a common language to define, describe, design and communicate about the business and its components for consistent understanding,

•  Need a holis)c approach & solu)on for planning, building and maintaining the business and its components, and facilitaJng change.

Who Uses Business Architecture? Who ParRcipates in its Development?


Visionaries Strategists ExecuJves Architects Managers

Consultants ...

Where to Apply Business Architecture? Where does Business Architecture Fit?


•  Business or IT? (Does it maUer?)

•  OrganizaJon Wide or a Business Unit?

When to Pursue Business Architecture?


(CMMI)

Consider organizaJon’s: •  Maturity •  Capability •  Culture •  Industry

Architectural Thinking MulRple PerspecRves


Architectural Thinking Integrated Views


Architectural Thinking InnovaRon through Visual / Picture Thinking


25 25

Summary


1.  The history of business architecture and the basics of known frameworks and approaches.

2.  The Five W’s and fundamentals of business architecture.

3.  How to apply the thinking and approach of business architecture to your day-‐to-‐day work.

26 26

QuesRons?


27 27

Thank you! Ø  CompeJJve Advantage: CreaJng and Sustaining Superior Performance, Michael E. Porter Ø  Improving Performance: How to Manage the White Space in the OrganizaJon Chart, Geary A.

Rummler, Alan P. Brache Ø  Re-‐engineering the CorporaJon: A Manifesto for Business RevoluJon, Michael Hammer,

James Champy

Ø  The Balanced Scorecard: TranslaJng Strategy into AcJon, Robert S. Kaplan, David P. Norton Ø  Business Model GeneraJon: A Handbook for Visionaries, Game Changers, and Challengers,

Alexander Osterwalder, Yves Pigneur Ø  Component Business Model, IBM Ø  AcJonable Business Architecture, IBM Ø  Zachman, J.A. "A Framework for InformaJon Systems Architecture." IBM Systems Journal,

Volume 26, Number 3, 1987 Ø  The 4+1 View Model of Somware Architecture, Philippe Kruchten, IEEE Somware 12 (6), 1995 Ø  The Open Group Architecture Framework (TOGAF) Ø  The OMG, BASIG, “Business Architecture Overview”

Ø  Process-‐Centric Business Architecture, Joanne Dong, Kelly Donnellly Ø  Business Architecture in a Nutshell, (to be published in 2014), Joanne Dong


Business’Architecture:’ - BBC | Building Business ... · Business’Architecture’...

Documents

Transcript of Business’Architecture:’ - BBC | Building Business ... · Business’Architecture’...