Business Woman magazine January 2013

24
Love what you do Jewel Cooper January 2013 W W orkplace orkplace BULL BULL YING YING TOSS TOSS the the EYEGLASSES EYEGLASSES : : SURGICAL SURGICAL OPTIONS OPTIONS

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Jewel Coper, Susquehanna bank, workplace bullying, cloud computing, corrective vision surgery, forcing dormant bulbs,

Transcript of Business Woman magazine January 2013

Page 1: Business Woman magazine January 2013

Love what

you do

Jewel

Cooper

January 2013

WWorkplaceorkplace

BULLBULLYINGYING

TOSS TOSS thethe

EYEGLASSESEYEGLASSES::

SURGICALSURGICAL

OPTIONSOPTIONS

Page 2: Business Woman magazine January 2013

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We’re here to care for your family.

Page 3: Business Woman magazine January 2013

3

4 LETTER FROM THE EDITOR

7 WORKPLACE BULLYING

How to cope, where to turn.

9 TAKE YOUR BUSINESS TO THE CLOUDS

Learn what all the buzz is about.

11 LEADERSHIP AND THE ROLE OF ENGAGEMENT

What are some tactics companies use to keep their employees engaged.

13 FAMILY TROUBLE GOES TO WORK

Divorce, harassment, and domestic violence go with you to work.

15 FORCING THE ISSUE WITH DORMANT BULBS

You can have beautiful blooms before their time using these techniques.

18 TOSS THE EYEGLASSES

New ways to get clear vision.

21 WOMEN TO WATCH

New hires and promotions.

21 ACHIEVEMENTS & APPLAUSE

Awards and accomplishments.

23 MEET AND GREET

Regional networking events and meetings.

WHAT’SInside

5 COVER STORY

Jewel Cooper has a vivacious

personality that is contagious.

She has had a successful career in

the banking industry since 1989

and has a passion for what she

does. One part of her current

position is to develop employees

and she believes in matching

people with their strengths. Jewel

is also very involved in helping

the community. She’s even

considered Superwoman in some

circles!

Cover photo courtesy of Camera Box Photography, Camp Hill.

BusinessWomanPA.com | January 2013 ~

Page 4: Business Woman magazine January 2013

appy New Year! The holidays have

passed and now we reflect on the past

year. Did you accomplish all of the

career goals

that you had

planned? More

than you had strived for? Not

even near what you had intended

to achieve? Why is that?

Like the quote says,

sometimes we don’t take the

time to reflect and change the

things that we can to produce a

different outcome. There’s

another saying that comes to

mind: You can’t keep doing the

same thing and expect different

results.

Take some time now for quiet

time … and make some

adjustments in both your

professional and personal lives.

No matter what stage we are in

life, we still should have dreams

(or goals, if you prefer) and we

need to put energy into making

those dreams come true.

The staff of BusinessWoman are delighted that you

have made us part of your reading itinerary. We are

pleased to offer relevant information that will help you

succeed as a business

professional through not only

our publications but also the

POWERLUNCH and women’s expo

events we present throughout

the year.

And to our advertisers –

thank you! It is through your

endeavor to reach the

professional women through

advertising that we are able to

bring this information to the

region. We look forward to

working with you throughout

the year and hope 2013 is your

best year ever!

Happiness and success to all,

P R E S I D E N T A N D P U B L I S H E R

DONNA K. ANDERSON

E D I T O R I A L

Vice President and Managing Editor

CHRISTIANNE RUPP

Editor MEGAN JOYCE

Contributing Writers

JESSICA M. BROUGHTON

LESLIE FELDMAN

LYNDA HUDZICK

CIVIA KATZ

KIM KLUGH

LYNDA RANDALL

SUSAN STAMM

A R T D E P A R T M E N T

Production Coordinator JANYS CUFFE

Production Artist RENEE MCWILLIAMS

P R I N T / O N L I N E S A L E S

Account Executives

KARLA BACK

ANGIE MCCOMSEY JACOBY

VALERIE KISSINGER

RANEE SHAUB MILLER

LYNN NELSON

SUE RUGH

Events Manager KIMBERLY SHAFFER

Project Coordinator LOREN GOCHNAUER

Sales & Event Coordinator EILEEN CULP

A D M I N I S T R A T I O N

Business Manager ELIZABETH DUVALL

A D V E R T I S I N G O F F I C E S

Corporate Office: 3912 ABEL DRIVE

COLUMBIA, PA 17512

PHONE 717.285.1350

FAX 717.285.1360

Chester County 610.675.6240

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& York County 717.285.1350

E-mail: [email protected]

Website: www.BusinessWomanPA.com

Member Of:

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3912 Abel Drive, Columbia, PA 17512, 717.285.1350. Copyright On-Line

Publishers, Inc. 2013. All rights reserved. Reproduction or use without permission

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Views expressed in opinion stories, contributions, articles and letters are not

necessarily the views of the Publisher. The appearance of advertisements for

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BusinessWoman cannot be held responsible for errors in contributors’ material,

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Line Publishers, Inc. reserves the right to revise or reject any and all advertising.

Subscription information: $14 per year for home delivery of

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717.285.1350.

January 2013

Vol. 10 - No. 1

omanWcareer ~ lifestyle ~ wellness ~ connections

B U S I N E S S

EDITOR’SNote

For advertising information:

717-285-1350 or

[email protected]

H

4 ~ January 2013 | BUSINESSWoman

Christianne Rupp

Vice President and Managing Editor

Usually, when the distractions of

daily life deplete our energy,

the first thing we eliminate is the

thing we need the most: quiet,

reflective time. Time to dream, time

to contemplate what’s working and

what’s not, so that we can make

changes for the better.

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Page 5: Business Woman magazine January 2013

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magine growing up with a

father who owned part of a

traveling carnival, and for

nine months out of the

year, moving up and down the East

Coast, staying in one place for only 10

days at a time.

That was the “somewhat unusual”

childhood enjoyed by Jewel Cooper—

a childhood full of adventure and one

that set her on a path of great

enthusiasm for whatever came her

way.

Born in Ohio, Cooper and her

family left the carnival life when she

was in middle school and moved to

the Harrisburg area, calling it home

ever since. A Penn State University

graduate with a degree in psychology,

she remembers that upon graduation,

she found the job market to be really

tight, with few opportunities available

in her field of study.

“I always said I would never go into

anything business related,” she

explained. “But after nine months, my

parents encouraged me to try it. I was

hired at Household Finance

Corporation as a management trainee

and worked there for 10 years.”

She then decided that she wanted

to go back to PSU to pursue a master’s

degree, but about a month into it, “I

realized that school wasn’t enough,”

Cooper said. “I got a call from a head

hunter who was recruiting for Fulton

Bank. I was never interested in

banking but thought it would be good

experience. I really liked the people

that I talked to and the philosophy of

the company, so I decided to join them

as branch manager in 1989.”

Cooper found the job to be

challenging and rewarding. She also

realized that she “got great satisfaction

in developing the talents of my staff

and others, helping them to become

their personal best,” she said. “This

was the start of my passion for

coaching employees and others … at

the same time helping folks with

financial needs and problem solving ...

and all the while earning their trust

and becoming a valued business

partner.”

The opportunity to become a

division manager in the Capital

Region presented itself, and Cooper

embraced that opportunity. She stayed

with Fulton until she was asked to be a

part of the startup of a new bank in the

region: Graystone Bank.

“I would say that the next seven

years were the most challenging but

rewarding and fun years of my career

to date,” she said. “I worked with the

most incredible people—still do—and

together we built something special!”

In February, Graystone merged

with Susquehanna Bank, presenting

Cooper with the new challenge of

successfully “bringing together two

cultures,” she said. “I wear a lot of hats

and get involved in many different

things every day. No one day is the

same. I oversee our retail network in

the region, have a seat at the table in

formulating bank-wide and regional

strategy, and develop our employees in

helping them to become their personal

best.”

An important philosophy for

Cooper and her fellow staff members

is the “match your job to your

strengths philosophy,” she said. “And it

really works! I am a big believer in

having a passion for what you do and

that’s all about matching up your

strengths with what you do every day.

“I’ve had the good fortune to be

involved in so many impactful new

programs throughout the years … but

probably the most fun and energizing

was implementing Gallup’s ‘strength

finders’ in the workplace. The biggest

challenge was to get all the leaders and

managers on board … but at the end

of the day if you can figure it out and

implement it, going to work doesn’t

feel like working at all.”

A self-admitted extrovert, Cooper

thoroughly enjoys her interactions

with people—not only employees and

coworkers, but with her customers as

well.

“Part of my value to our company is

in helping to connect others,” she said.

“I spend a lot of time connecting …

my management style is very

straightforward. I believe in modeling

the type of behavior you expect in

others. I coach and mentor in a loving

I

Love WhatYou Do –

It’s a

Powerful Thing

By LYNDA HUDZICK

COVERStoryCOVERStory

BusinessWomanPA.com | January 2013 ~ 5

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6 ~ January 2013 | BUSINESSWoman

and kind way while setting the bar

high and making sure everyone has

the tools they need to be successful.”

Being part of the local community

is a “part of our company’s

expectations and job responsibilities,

which is perfect for me,” Cooper said.

“I am very involved in the community.

I sit on the CREDC board, the Dixon

University board, and the United Way

Foundation board.”

She also felt blessed to be the UW

Campaign chair a few years ago.

“It was one of the most terrifying

but personally rewarding experiences

of my life,” she recalls. “We are so

fortunate to live in a generous

community filled with so many

wonderful people … It was life

changing for me to witness so many

folks reaching out to help others.”

As a woman in the banking

industry, Cooper said that she has

never felt discriminated against in any

way and has always been “respected by

my male colleagues. My overall

experiences have been positive,” she

said. “The only ‘glass ceilings’ I have

experienced are self-imposed. I know

what I am good at and my current role

is perfect for me.”

So how does a woman gain the

kind of confidence and self-awareness

that Cooper has been blessed with?

Well, it does involve some effort and

dedication.

“First of all, find a mentor,” she

said. “I have been mentored by several

people over the years. I will be forever

in their [debt]. And then when you

have your act together, mentor

others!”

Her second piece of advice would

be to keep a positive attitude.

“It’s all about attitude,” she said.

“The important thing is to keep your

sense of humor. Be open to change

and constructive feedback. Seek it out.

It can only make you better.”

And lastly, and perhaps most

importantly, Cooper recommends

striving to be a great communicator.

“Be brutally honest in a loving and

kind way and you will be respected

and sought after,” she said. “I have

many strengths and many weaknesses.

I always say I know what I’m good at.

And as for the things I’m not so good

at, I try and bring together the team

that can get it done. Give them lots of

encouragement and recognition. And

stay out of their way! It’s a powerful

thing when everybody loves what

they do.”

Early mornings. Late nights.

And way too many take-out dinners.

We know what it takes to succeed in business.That’s because Susquehanna speaks your language

and understands the challenges you face. From cash

management solutions to online payroll, we can tailor

a set of services that will help keep your business moving

ahead. All delivered with personal service, as well as local

knowledge and decision-making. Call 800.256.5022to get connected to a business banker today. It’ll be worth fitting into your schedule.

Doing what counts™. | susquehanna.net | Member FDIC

Personal Service | Community Experience

Jewel Cooper, Mike Breslin, Jonathan Vipond, Joe Capita

Page 7: Business Woman magazine January 2013

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BusinessWomanPA.com | January 2013 ~

hen consulting with

companies to help

improve their cultures,

one of the most

distressing findings is that the boss is

a bully.

According to the Workplace Bullying

and Trauma Institute, founded by Dr.

Ruth Namie and Dr. Gary Namie,

workplace bullying is defined as

repeated, malicious, health-endangering

mistreatment by one or more employees.

It prevents work from getting done and

includes verbal abuse, threatening

conduct, intimidation, and humiliation.

Bullying is repeated behavior; the

bully’s intent is negative and hurtful, and

an imbalance of power exists between the

bully and the target. It involves verbal or

psychological forms of aggressive or

hostile behavior that persists for six

months or more.

According to the 2010 Workplace

Bullying Institute Survey, 35 percent of

workers have experienced bullying

firsthand. Women are targeted 58 percent

of the time, and women bullies target

women in 80 percent of the cases. The

majority (68 percent) of bullying is same-

gender harassment.

How does bullying manifest itself in

the workplace?

• False accusations and rumors

• Glares and intimidating nonverbal

behavior

• Shouting

• Exclusion and the silent treatment

• Putdowns, insults, excessive harsh

criticism

• Unreasonably heavy work demands

• Sabotage that prevents work from

getting done

• Stealing credit for work

• Extreme micromanagement

Bullying has an enormous impact on

the workplace. Targets reported that

bullying affected their physical health:

weight gain, high blood pressure, clinical

depression, cardiovascular disease, and

impaired immune system.

Targets also reported being unable to

concentrate, feeling a lack of motivation,

and memory difficulties. Feelings of fear,

panic attacks, anger, aggression, anxiety

disorders, loss of identity, and PTSD were

common. Targets had social difficulties

and had their family life severely

disrupted. The financial impact to them

was great—through loss of income,

career, and promotion.

When made aware of bullying,

employers did not help, despite losing an

estimated 21-28 million workers because

of bullying. Sadly, 77 percent of targets

stop the bullying by leaving their jobs.

Managers were either afraid to confront

the bully or viewed the situation as a

personal and private matter between the

bully and the target.

Making employers aware of the huge

financial losses incurred by bullying

should be a great incentive to have them

pay more attention to this problem. The

bully is focusing on his target instead of

his work and the target is unable to

concentrate.

An Orlando Business Journal report of

9,000 federal workers indicated that

bullying behavior over a two-year period

resulted in $180 million in lost time and

productivity. Another study estimated the

cost in the United States as $74 billion

annually.

A study by Professor Christine

Pearson of 775 targets or victims of

bullying found that 28 percent lost work

time to avoid bullies; 22 percent

decreased effort at work; and 12 percent

changed jobs. Forty-five percent of

victims reported that bullying affected

their health.

Who Are These Bullies?

Bullies are workplace politicians. Their

goal is manipulation of the people they

W

Workplace Bullyi ng:

How to Cope, Where to Turn

By LYNDA RANDALL

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8 ~ January 2013 | BUSINESSWoman

target. Many workplace bullies were

bullies at school who got away with

their bad behavior and became

lifetime bullies.

The grownup bully uses deceit and

cunning to obtain favor. They

rationalize hurting people by blaming

their targets and inventing flaws in

them. Bullies can be callous, cynical,

and contemptuous of the feelings,

rights, and suffering of others. A

major characteristic of bullies is that

they lack empathy.

Tough Boss or Bully Boss?

A tough boss is thought of as

objective and fair. She is results

oriented and focused on achieving the

goals of the organization. There is

two-way communication and conflict

is seen as fair.

A bully boss will target an

employee on a personal level and is

more interested in her personal goals

and agendas than the goals of the

organization.

Who Are the Targets?

According to Dr. Ruth Namie,

“Workplace bullies pick on people

who pose a threat to them because

they are good at their jobs.”

Targets are often recognized in

their fields, respected, well liked, and

personable. Namie says that targets

typically start out determined to rise

above the verbal jabs, undermining

tactics, and gossip, and encounter

retaliation. The target just may be at

the wrong place at the wrong time.

Other reasons cited for being a target:

• The target refuses to go along with

the bully’s actions.

• The target may be a whistleblower

who was offended by unethical

practices she observed.

• The target may show vulnerability.

Is Bullying Illegal?

Since there is no state law, bullying

or status-independent harassment is

legal in the U.S. Bullying continues to

occur because it is not yet illegal,

although bullying is four times more

common than racial or sexual

discrimination, according to the

Workplace Bullying Institute.

Twenty-one states have introduced

legislation to address workplace

bullying. Only 3 percent of bullied

targets file lawsuits. David Yamada,

J.D., president of New Workplace

Institute, is the author of the Healthy

Workplace Bill, a model of anti-

bullying legislation that has been the

basis of bills introduced.

What Can You Do If You Are Being

Bullied?

Recognize and name the behavior

you are experiencing as bullying.

Check your mental and physical

health with professionals. Research

legal options and see an attorney. In

25 percent of bullying cases,

harassment plays a role.

Have a letter written by an attorney

to your workplace. Gather data about

the impact of the bully on the

productivity in the workplace and

present it to the highest-level person

you can. State the facts unemotionally.

What Can Be Done to Prevent and

Reduce Workplace Bullying?

Managers need to take

responsibility to create and maintain a

safe workplace. They can’t ignore

bullying behavior. Coworkers can

stand by a bullied target immediately

after the attack and refuse to

participate in all forms of bullying

behavior, including exclusionary

practices.

Employers need to develop

stronger leadership training for

supervisors. The ultimate solution

places responsibility on senior

management and executives to change

the culture of the workplace.

Lynda Randall is a partner in New Level

Advisors LLC, a consulting company.

Randall’s passion is helping to transform

workplace cultures through leadership,

teamwork, and executive coaching.

www.newleveladvisors.com

“”

Bullying is four times more

common than racial or

sexual discrimination.

Page 9: Business Woman magazine January 2013

Each package includes Web, print, and social media. Great exposure … exceptional value … strategic connections!

Inspire others with your story.

Ad Space Closing Date:January 4, 2013

Ad Material Deadline:January 11, 2013Women in Business: SUCCESS STORIES — included in the March issue of BUSINESSWoman magazine.

SUCCESS STORIES is the perfect opportunity to showcase not only your company and its products and services, but also your accomplishments.

To advertise, contact your representative, call

717.285.1350 or email

[email protected]

BusinessWomanPA.com | January 2013 ~ 9

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loud computing has

been a buzzword in the

media as of late. A

term once only used by

scientists in academia, this new interest

in cloud computing has caught the

attention of many business owners who

are wondering if this is a solution for

them.

While cloud computing seems to be a

new term, if you’ve got an email account that

you access through the Internet (like Gmail or

Yahoo), you’re already taking advantage of cloud

computing.

When you access one of these accounts, instead of

having the email generated and stored right on your computer,

you log in to an intermediary site using the Internet.

This same concept applies to the bigger scope of a business. For businesses,

cloud computing means that instead of having to worry about owning and

maintaining the hardware, software, and all the licenses you need for every

employee, all your programs and applications are Web based.

The cloud is the behind-the-scenes part that the user never really sees. This

includes servers, computers, and data-storage systems that house and run the

applications. Programs like virtual servers divide up a larger server’s systems and

can add to the output of the servers that might not be used as much as others.

One of the major benefits to using a cloud computing service is that you don’t

have to worry about redundancy. If you’ve ever had a major deadline, you’ve

probably experienced that it seems to

be the perfect time for your

computers or servers to have an issue.

Cloud computing creates multiple

backups so that if a failure occurs, the

likelihood of that failure affecting your

company should be slim to none.

Normally these companies are set up so

that each server has at least one mirror,

and then that mirrored server is set up to

take over in the event of a failure. You might

notice a short outage, or you might not even

notice one at all.

With many businesses operating solely online these

days, it’s important to keep up and running all the time,

and cloud computing can make that happen.

One of the big benefits to this method is that you’re able to adjust for

your company size and workload much easier than you could in the past. By

using solutions that take advantage of cloud computing, you’re able to grow your

IT solutions much faster than if you were managing everything yourself.

If you’re adding a new employee or a new division, you just contact your

cloud company and request that a new user be added. If your employees are

working with you in the office, you’ll have to provide them with a desktop setup,

but, depending on what your needs are, that might be it.

With the workforce growing ever more fluid, many companies are

discovering the benefits of having their employees work from home or from

anywhere in the world. Cloud computing allows for employees to log in to a

Take

Y

our Business to the

Clouds

with Cloud

Computingby JESSICA M. BROUGHTON

C

Page 10: Business Woman magazine January 2013

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omen’s xpo

Lancaster County

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Please, Join Us!

The second annual women’s expo in the Lancaster County area will be held in the spring.

This fun-filled and information-packed event brings together a community of women to

connect, chat, relax, and rejuvenate. It features lively demonstrations, shopping, free spa

treatments, and a fashion show. A wide variety of exhibitors provides information that

embraces the many facets of a woman’s life, including:

Beauty Home Health & Wellness

Shopping Fashion Finance

Technology Nutrition

and more!

May 18, 2013

9 a.m. – 3 p.m.Spooky Nook Sports

2913 Spooky Nook Road,

Manheim

717.285.1350

Sponsorship

and exhibitor

applications now

being accepted.

For free tickets or for more information, go to:

a G r e a t W a y T o S p e n d M y D a y . c o m

($100 off before 1/31/13)

~ January 2013 | BUSINESSWoman

dedicated system every day, gain

secure access to the programs that they

need, and connect with their

coworkers through a company-based

intranet.

A new study released by Stanford,

while only conducted on one

company, confirms what many

employees who have the option to

work from home have known: When

you at least have the option to work

from home, you’re more productive

and happier.

With a solution this wonderful, are

there any major downsides? The two

biggest concerns for companies

considering cloud computing are

privacy and security. You don’t want a

terminated employee to be able to

access sensitive information, and you

definitely don’t want your competitors

to be able to access your secure logins

either.

Many companies circumvent this

issue by relying on unique and

multistep authentication processes

that ensure only the authorized person

logging in to their cloud. First, the

person logging in needs a link to

download the initial software that will

allow the Citrix program to run.

Then they log in using their unique

ID and password. Many companies

have taken to using RSA tokens, which

are random number generators. The

number changes every 60 seconds,

giving a limited amount of time for the

person trying to access the computer

to get in. It sounds very James Bond,

but many companies feel that the extra

security measures are worth keeping

their company data safe.

There’s also the philosophical issue

of who truly owns the data. Most cloud

companies treat their services as

something they host, and they do not

hold any claim to the data you have on

their servers. However, make sure that

you address this issue, as you don’t

want a custom program that you’ve

created to become the property of

someone else.

Cloud computing has become

more than just a buzzword thrown

around by IT professionals and

those in academia. With our

economy becoming ever more

global, cloud computing could be the

solution that allows you and your

business to operate from anywhere in

the world.

Page 11: Business Woman magazine January 2013

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very year a new set

of numbers hits the

airwaves regarding

engagement in the

workplace. They are blogged about,

published in business books, and

discussed in numerous management

meetings.

The numbers are big. Employee

engagement costs U.S. business $300

billion per year. Over 50 percent of

employees worldwide are disengaged.

These numbers are disturbing

news given the serious talent shortage

we face. According to Tony Bingham,

president of the American Society

of Training and Development,

we are facing a global talent shortage

and our skill shortage is the top

threat to business expansion in the

U.S. and elsewhere. If we have a

shortage of talent and half our

employees are not engaged, we are in

trouble.

Yet, even in the midst of all these

challenges, some organizations find it

easy to attract, retain, and engage top

talent. Their employees spread good

will about these employers and

consider these organizations great

places to work.

I wanted to find out the secret of

these successful organizations and

learn how they engage their team and

create work environments that enable

them to attract and retain top talent.

Leadership and the

Role of EngagementBy SUSAN STAMM

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Decide today how you are going to look tomorrow.

Does the never-ending pursuit of the “latest and

greatest” wrinkle-fighting creams and

“innovative” ingredients leave you with nothing

but jars of hope filled with empty promises?

Try a steady diet of intelligent skincare with

Rodan + Fields Dermatologist Regimens,

clinically proven to turn back the hands of time.

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Learn about our Award-Winning Products

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Page 12: Business Woman magazine January 2013

They Promote a Clear

Vision and Big Picture

These organizations do an

exceptional job of setting goals and

making them visible. They track

strategies in unique ways.

For example, Heather Chandler’s

organization, Sealstrip Corporation,

uses themes to build excitement for

goals. Sealstrip’s “Gone Fishing”

theme illustrates their goal to

increase revenue by attracting new

customers. A large fishing net in

their break room displays all new

“catches,” which are represented

according to size. Employees

understand that all new customers,

small or large, help Sealstrip achieve

goals. They also know that a large

whale can feed their village for a

long time.

Aimee Urban’s organization,

Synapse Marketing Solutions, has the

words “whatever it takes” painted on

each office door. Additionally, their

corporate values are plastered all

over their walls, which include things

like: accountability, commitment,

and respect.

In addition to having firm goals

and strategies in place, Janet Morgan

Riggs, president of Gettysburg

College, feels that an organization

needs to walk its values. Being

family centered is an important

value at the college. To demonstrate

this, both fathers and mothers get a

15-week family leave for a new

baby’s arrival. Additionally, the

college is flexible with employees

when family events come up.

“We walk the talk with our

benefits,” says Heather Chandler, as

she shares Sealstrip’s commitment to

cover 85 percent of their employees’

and their dependents’ healthcare

coverage.

They Have Accountability

without Micromanaging

At Nxtbook Media, the year

began with seven leaders setting

seven key goals that would serve as

their vision for the year. Each leader

handles one goal with an employee

committee dedicated to refining and

achieving that initiative. Every two

weeks, the committees meet for 90

minutes. Then, each reports to the

entire organization on progress and

challenges.

“Goals are not in stone,” says

Roxanne Edwards, partner and vice

president of production. “If a

committee finds there is something

unrealistic about the goal, it is their

job to refine and communicate their

decisions to the larger organization.”

At Gettysburg College, Morgan

Riggs wants all the different

perspectives at the table and realizes

the way to get everyone’s voice heard

is to facilitate the communication

process rather than feel she has to

have the answers all the time.

Urban’s organization uses a

football challenge as a visible way to

track progress toward or away from

goals. It is a team accountability tool

without any blame that encourages

the entire team to rally around a

player that needs extra support to

help the team win.

They Make it Fun

It is Friday afternoon, and it is

“beer thirty” (4:30) at Nxtbook

Media. According to Edwards, this

is when you will find the team next

door at the Cap and Cork

Restaurant, enjoying a beverage of

their choice while connecting with

each other. Heather Chandler

talks about how she builds

excitement and fun at her all

employee monthly meetings using

specific songs to illustrate what is

happening in the organization.

These lively meetings are

videotaped to ensure everyone stays

“in tune” with Sealstrip’s progress

and new challenges.

Synapse Marketing offers a team-

building event quarterly to keep it

fun.

They Build Connections through

Communication

Morgan Riggs makes it a point to

visit employee orientation, offering

her personal welcome and

connecting personally with new

employees while promoting the

college’s vision.

Chandler makes the time to

listen to an employee who is

struggling with a challenge.

Edwards gets to know new

people well enough to help identify

their special talent and then works

with each person to help them to

find the best way to put this special

talent to work for their mutual

benefit and success.

They Are Personally Engaged

There is no template for

becoming a great place to work, and

what is successful for one

organization may not work for

another. However, the personal

engagement and passion for both

their team and work was hard to

miss in my conversations with these

four leaders.

Urban said it this way: “This is an

amazing group of people I look

forward to seeing every day.”

Chandler said, “Take care of the

team and create a great place to

work, and everything else will

follow.”

To hear the full interview with

each executive and tap into even

more of the ideas that drive

their success, please visit:

www.bookendsbookclub.net

Susan Stamm is president of The

TEAM Approach and author of 42 Rules

of Employee Engagement. Visit Susan’s

blog – Little Lessons in Learning:

http://susanstamm.blogspot.com.

www.teamapproach.com

12 ~ January 2013 | BUSINESSWoman

From left: Heather

Chandler, Sealstrip

Corporation; Aimee

Urban, Synapse

Marketing Solutions;

Janet Morgan Riggs,

Gettysburg College;

Roxanne Edwards,

Nxtbook Media.

Page 13: Business Woman magazine January 2013

BusinessWomanPA.com | January 2013 ~ 13

CA

REER

ivorce, harassment, and

domestic violence don’t

just happen to families.

Businesses, coworkers, and customers

may find themselves involved as well.

An absentee employee is not the

only pitfall a business owner faces. Not

only does the employee miss work for

court dates, but the employer can also

be drawn into the legal process. Safety

concerns for coworkers and customers

arise if domestic violence is involved.

The best defense for a business owner

is to stay informed.

Susan Grosh, chair of the Family

Law and Adoption Group of Blakinger

Byler & Thomas, PC, advises clients

and businesses on navigating the

domestic court system. As a former

special divorce master for the Court of

Common Pleas of Lancaster County,

Grosh presided over divorce master

hearings and issued master’s decisions.

“An employer is being brought in

the back end, and that’s normally

kicking and screaming. ‘I want to help

the employee, but I don’t want it to

cost me an arm and a leg and I don’t

want to put my other employees at

risk,’” said Grosh. “As an employer, you

have to be sensitive to these issues.”

A wage verification notice is an

employer’s first contact with the

support process. The employer is

required to send income information

prior to the Domestic Relations

support conference. The court relies

on this information in making support

determinations, said Grosh. The court

support order could require the

employer to garnish the employee’s

wages.

“This is an order that employers

can be potentially held in contempt of

court if they do not garnish the wages,”

said Grosh. “There are some small

employers out there that say, ‘I’m not a

party to this. Why do I have to do the

bookkeeping?’ Why don’t they just

write out the check?”

The court order will include the

current amount ordered for

garnishment as well as any amount in

arrears resulting in multiple

garnishments. Grosh advises

employers that they really need to stay

on top of these adjustments as well as

making sure the health insurance is in

place. One party is usually required to

provide the health insurance.

“Sometimes a person gets a stupid

idea that they can take someone off a

policy,” said Grosh. “The employer

must make available that insurance.”

Parties to the support hearings can

file appeals and these appeals take

even more time away from the job for

the employee. Grosh said as you go

further up the appeal process, the

employee will lose more work time.

With each appeal, the employer can

expect more changes to the

garnishment notices, making the

bookkeeping even more challenging.

Failure to follow the court order

places the employer in contempt of the

garnishment order. The bookkeeping

and added expense falls on the

employer, and this can be particularly

difficult for a small-business owner.

Garnishment is something that is

costly for both business owner and

employee, but refusing to garnish the

wages is not an option.

“I know of no real defense against

that,” said Grosh. “They will be

required to pay the money.”

The employer can charge a fee to

the employee for garnishment, but

that might not sit well with the

employee, especially since the

determination of support does not

take into account if the employee will

have enough for their own bills. Grosh

said that the state has set support

based on income and number of

children only and can take up to 55

percent of the employee’s income.

Although businesses need to be

savvy to its obligations in support

By CIVIA KATZ

D

“”

The best defense for a business owner

is to stay informed.

Page 14: Business Woman magazine January 2013

CA

REER

14 ~ January 2013 | BUSINESSWoman

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hearings, the good news is that

garnishment is a rare event but

garnishment guarantees payment. A

failure to pay could place the

employee in jail.

“A large portion of my clients

appreciates the garnishment,” said

Grosh. “The employer is on the

outside looking in and is being pulled

in for enforcement issues.”

A Protection from Abuse (PFA) is

another matter entirely. An accused

abuser can be served with a PFA

without any notice or any chance to

defend themselves in court. PFAs are

confidential, so an employer and

coworkers may not realize that one

has been issued. The employer may

not even be aware of the situation. All

that the employer can do is to

encourage employees to come forth. If

the employer knows about the PFA,

they can address it for the safety of all.

When a victim leaves their abuser

and files for a PFA, Grosh noted this is

the most dangerous time.

“That lights a fire that you won’t

believe,” said Grosh. “It really is an

incredibly difficult time for both

parties and very volatile.”

A volatile domestic situation could

place not only the employee in

danger, but also anyone at the

employee’s place of business. If a

business is open to the public, such as

a department store, the employer

cannot keep the one served with the

PFA from the premises. If they are a

workplace that only allows the

employees to be there, then it is much

easier to control who is on the

premises and who is not, and

restrictions can be placed.

“You need to think about the safety

of the employees and customers. This

stuff can be a nightmare,” says Grosh.

There are many things that are out

of the control of the business. There

are issues that employers will have to

deal with. Grosh advises employers:

Don’t ignore it; prepare for it.

“Life has inherent risks. We can’t

make this risk free. I don’t think you

can be risk free and no business is risk

free,” said Grosh. “It’s part of doing

business.”

t its recent awards

night presentation at

the Radisson Hotel

Harrisburg in Camp

Hill, the Harrisburg Regional

Chamber & CREDC proudly

presented the 2012 Athena Award to

Dr. Kim Phipps.

The first female president of

Messiah College, Kim Phipps, Ph.D., is

an advocate for academic excellence

and holistic learning. Phipps strongly

believes in being an accessible leader.

Building authentic relationships with

colleagues and students is one of her

top priorities.

In recognition of her contributions

to Christian higher education and

local community involvement, Phipps

has been awarded several honors,

including being distinguished by

Christianity Today as one of 50 key

leaders shaping the evangelical church

and North American society and

honored by the Salvation Army of the

Harrisburg Capital Region for

exemplary service and social

responsibility.

Phipps is also devoted to giving

back to Central Pennsylvania

community and demonstrates

Messiah’s commitment to civic

engagement by serving on many local

boards of directors. She is vice chair of

the board of directors for the

Harrisburg Symphony Orchestra; past

board president of the YWCA of

Greater Harrisburg; and serves as a

board member for Keystone Human

Services.

Additionally, Phipps represents

Messiah nationally as chair of the

board of directors of the

Council for Christian

Colleges and Universities

and as a board member

of the Council for

Independent Colleges.

Other awards pre-

sented were: Catalyst

Award, Russell Ford,

Harristown Enterprises,

Inc.; Government Leader

of the Year Award, Glen

Grell, PA House of

Representatives; Small Business of the

Year Award, Brown Schultz Sheridan &

Fritz; Entrepreneur of the Year Award,

Alex Hartzler, WCI Partners, LP;

Business Diversity Champion Award,

Barbara Terry, PinnacleHealth System;

Stay Invent the Future Award,

LaTorre Communications; Volunteer

of the Year Award, Amy Shadday,

Crowne Plaza Harrisburg – Hershey;

Ambassador of the Year Award, Donna

Opuszynski, Zynski Massage Co.;

Diplomat of the Year Award, Patty

Bowen, HACC; and Emissary of the

Year Award, Karen Young, HR

Resolutions, LLC.

Chamber Names 2012 Athena

Award Recipient

A

2012 Athena Award winner Dr. Kim Phipps

Page 15: Business Woman magazine January 2013

BusinessWomanPA.com | January 2013 ~ 15

LIFESTYLE

ormant flower bulbs

aren’t much to look at;

by late summer they’re

brown and drab, with little to no active

shoot or root growth. But don’t be

fooled by that withered appearance;

dormancy is part of the bulb’s natural

cycle. Their foliage, which continued

the process of photosynthesis after

blooming was complete, ensures that

food stores were replenished in the

bulbs.

Like the promise of the butterfly,

bursting from the camouflaged

chrysalis, bulbs remain full of the

promise of potential blooming beauty,

come the next growing season.

However, with some planned

manipulation, you can fool Mother

Nature by forcing the issue and induce

bulbs to produce just in time for your

Easter dinner centerpiece, providing

sunny daffodils, fragrant hyacinths,

billowing tulips, and delicate narcissus.

A few key tips about the process and

the flowers that make the best

candidates will all but guarantee a

bountiful bouquet as an early spring

focal point.

For that we turn to Steven Norman,

greenhouse buyer and supervisor for

Stauffers of Kissel Hill. With 21 years

rooted in the horticulture and garden

business, his combined knowledge and

experience lend themselves to advice on

how to coax early blooms from those

gnarly bulbs.

“The easiest bulbs to force,” says

Norman, “are paperwhites (narcissus)

and amaryllis.”

For starters, these two bulb types do

not require chilling. Norman says that

about six weeks after planting you can

expect blooms that last two weeks or

more.

For paperwhites, choose either of the

two following planting methods.

According to Norman, one way to

plant paperwhites is to fill a container

half full with sand, gravel, or pebbles.

To that material, add water to the top of

its surface. Set your bulbs, pointed side

up, on the surface and add enough of

the gravel, sand, or pebbles to cover the

lower half of the bulb.

“Water,” Norman says, “should just

touch the bulbs.”

The containers should then be

By KIM KLUGH

DFill a container half full of washed stones.

Place firm bulbs on top of stones.

Fill stones around the

bottoms of the bulbs

to hold them in place.

Add just enough water

to maintain level at

base of bulbs.

Water it well once.

Water again when bulb

shows active growth,

as in photo top left,

and then again when

stones look dry.

Page 16: Business Woman magazine January 2013

LIFESTYLE

16 ~ January 2013 | BUSINESSWoman

placed in a cool (50-60 degrees)

location with low light for about

two to three weeks until they’re well

rooted and shoots appear.

“At the first sign of growth,” says

Norman, “move the containers into

direct sunlight and maintain the

water level, covering the roots only

throughout the growing period.”

Because forcing in water uses all of

the energy reserves, “the bulbs

cannot be reclaimed or reused,” he

explains.

Norman says that the second

planting method for paperwhites

and the way to plant amaryllis is in

a pot with drainage holes and

potting soil, filled to a half inch

below the rim. Nestle the bulbs,

pointed tips up, firmly in the soil.

Don’t hesitate to fill the diameter of

the pot with bulbs, as long are

they’re barely touching each other,

keeping the top three-quarters of

the bulbs above the soil when

covering with it. Norman stresses

not to bury the entire bulb.

Next, add water gently until it

runs out of the bottom of the pot.

As your bulbs grow, keep the soil

moist, but not soggy. Set your

containers in a cool place (50-60

degrees) with low light for about

two to three weeks, again until well

rooted and shoots appear. At the

first sign of growth, move into

direct sunlight and keep moist.

Additional bulbs, such as tulips,

daffodils, and hyacinths, offer more

of a challenge to force, but Norman

says they’re worth it. These bulb

types require an initial “chilling”

period and, while they’re not sold

“pre-chilled,” he says it’s easy to

accomplish. Temperatures need to

be 35-40 degrees F, so an unheated

basement, attic, old refrigerator (do

not store bulbs with fruit), or garage

that doesn’t freeze—any place that

will mimic a cold, dark

environment—will do the trick.

The bulb type dictates the

chilling time, with hyacinths

needing eight weeks; tulips, 13-16

weeks; and daffodils, 12-14 weeks.

Norman says personal preference

determines whether you use

ceramic, plastic, or clay containers

or pots, although the pots should

have drainage and measure 6

inches. He recommends planting

six tulip bulbs, four to six daffodils,

or three hyacinths per container.

“Fill pots to the top with potting

soil (not topsoil),” says Norman,

“and plant the bulbs on top of the

soil.

Cover the bulbs partially with

additional soil, water thoroughly,

Choose a container no more than one or tow inches wider than bulb. Fill container half way with potting soil (packed

firmly) or stones.

Set the bulb in place and pack more soil or stones around it, keeping top one third out of median.

Like the promise of

the butterfly, bulbs

remain full of the

promise of potential

blooming beauty,

come the next

growing season.

Page 17: Business Woman magazine January 2013

LIFESTYLE

and then tuck them away for their

respective chill periods. Wherever you

choose to chill the potted bulbs, check

to make sure the soil remains moist.

Norman says you can “pull them out

into the heat and light” after they’ve

been chilled for their appointed times.

When the day arrives that you press

your blooms into service as the focal

point for your table setting, you can add

to the display by pressing moss

segments into the exposed soil among

your flowers. The added greenery

provides a contrast that will further

accent the presentation of the early

blooms. Enjoy the beauty of the flowers

while they last, and remember to

discard them when they’ve peaked.

BusinessWomanPA.com | January 2013 ~ 17

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MAIN OFFICE: Women & Babies Hospital

OTHER LOCATIONS: Brownstown • Columbia • Elizabethtown • Willow Street • Intercourse

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Page 18: Business Woman magazine January 2013

ired of wearing glasses

or contact lenses? Well,

there are several

surgical methods that

can correct your eyesight and give you

the freedom of seeing well without

corrective lenses.

There is no best surgery to correct

vision; there is only the best surgery

for you. Once you have found a doctor

who specializes in the types of

surgeries you’re interested in, have a

discussion of the pros and cons of

each surgery as they relate to your

eyes and make a decision together.

Is LASIK the Right Choice for You?

By far, LASIK is currently the most

popular vision-correcting or

“refractive” surgery available. In

LASIK, laser energy reshapes the

curvatures of the eye’s clear front side

(cornea) to alter the way light rays

enter the eye.

“LASIK surgery is recommended

when a person is interested in being

independent from glasses or contact

lenses and when their eyes meet

certain criteria to make them good

candidates for the surgery,” explains

Rick Chotiner, M.D., F.A.C.S., LASIK

surgery specialist at Memorial Eye

Institute in Harrisburg and Camp

Hill. “It is capable of correcting

myopia, astigmatism, and (limited)

hyperopia. Since it is totally

Toss the Eyeglasses …

There Are New Ways to Get Clear Vision

By LESLIE FELDMAN

Photos courtesy of Patient Education Concepts, Inc.

WELLN

ESS

18 ~ January 2013 | BUSINESSWoman

T

Hinged flap of thin corneal tissue is

created.

Astigmatism – Laser reshapes the

cornea to be more spherical.

Farsightedness – Laser reshapes the

cornea to be steeper.

Nearsightedness – Laser reshapes

the cornea to be flatter.

Page 19: Business Woman magazine January 2013

performed on the surface of the eye,

it is less invasive than some other

procedures.”

Chotiner says the best candidates

for laser surgery are individuals

with healthy eyes and a stable glass

or contact lens prescription.

“Today’s lasers can treat most

amounts of nearsightedness,

farsightedness, and astigmatism.

Adolescents and children are not

suitable for LASIK surgery as their

eyes and prescriptions are likely to

change.”

The Excimer Laser Delivers Exact

Correction

In LASIK surgery, to correct

nearsightedness, farsightedness, or

astigmatism, surgeons use an

Excimer laser.

The laser is programmed based

on calculations made from the

measurements taken during the

patient consultation. The laser then

delivers the exact correction needed

and sends tiny spots of light beams

to certain predetermined positions

on the cornea in order to change the

shape to what is required to see well.

There is little or no discomfort

immediately after the procedure

and vision is usually clear within

hours rather than days.

Another Option to Consider for

Those Who Don’t Want Glasses

Unfortunately, corrective laser

eye surgery is not suitable for all.

For those with more than mild

nearsightedness, or those who have

thin corneas, implantable contact

lenses (or ICLs) are now available

for those between the ages of

21 and 45.

In ICL eye surgery, the eye is first

numbed with anesthetic drops and

then held open with a special clip. A

small incision is made behind the

cornea, and then the implantable

contact lens is placed in front of the

natural lens of the eye but behind

the iris.

According to Geoffrey J. Brent,

MD, Premier Eye Care Group in

Harrisburg, ICL surgery is

performed on individuals who have

higher amounts of nearsightedness

or who are poor LASIK candidates

for other reasons.

“Unlike LASIK surgery, which is

performed on the outer surface of

the eye, ICL surgery is performed

inside the eye. Additionally, in the

Call 991-2014 or

online at www.premiereyes.com.

Photo Image Courtesy of STAAR Surgical

Photo Image Courtesy of STAAR Surgical

BusinessWomanPA.com | January 2013 ~ 19

WELLN

ESS

The Visian ICL (intraocular lens). It is

clear, shown in blue for better clarity.

Iris

Visian ICL

Natural lens

The Visian ICL sits behind the iris, the

colored part of the eye, and in front of

the natural lens.

Page 20: Business Woman magazine January 2013

WELLNESS

20 ~ January 2013 | BUSINESSWoman

United States, ICLs are only

available to treat nearsightedness.”

He adds that, “based on a

complete eye exam and refractive

surgery screening, it can be

determined which is the better

procedure for each individual. Any

surgical procedure has risks and

limitations, and a good doctor will

go over all of these during a typical

consultation.”

The Recovery Process

Immediately after LASIK and

ICL surgeries, the lenses will begin

to heal on their own. Patients need a

ride home following the procedure

and are asked to rest at home. They

need to schedule a follow-up visit

for the next day to check on their

progress. They are given a

protective eye shield to wear at

night to guard the eye from

accidental injury or rubbing while

they sleep.

“Although most people report

little to no pain, they can take over-

the-counter pain medication as

needed during recovery if there is

irritation,” Brent comments.

Often, patients comment that

they see better as soon as the

surgery is completed. However,

most patients see the maximum

effects of surgery one to seven days

after the procedure. And although

they can resume normal activities

within 24 hours of surgery, the eye

will actually take four to eight weeks

to fully heal.

Is There Anyone Not a Candidate

for These Procedures?

Corrective eye surgery is very

popular. There are many people

who would like to undergo one of

these procedures but are not good

candidates. In certain cases, health

problems such as diabetes or high

blood pressure can make it risky for

them to have such a procedure.

How Costly are These Procedures?

According to a survey of

refractive surgeons conducted

by a leading industry analyst

that was commissioned by

AllAboutVision.com, the average

price for LASIK eye surgery

performed in the United States in

early 2010 was approximately

$2,150 per eye.

On average, the out-of-pocket

expenses incurred for ICL surgery

range from $3,000 to $5,500 per eye.

However, this estimate does include

all aspects of the surgery process,

including the cost of initial exam,

follow-up visit, the anesthesiologist,

and medical supplies needed. The

costs vary among practices and

many people have medical flex

plans they can use to save on the

procedure by using pre-tax dollars.

So if you are considering

corrective eye surgery, your best bet

is to choose a qualified surgeon, get a

thorough evaluation, and be sure all

of your questions are answered.

Based on a complete

eye exam and

refractive surgery

screening, it can be

determined which is

the better (eye

surgery) procedure

for each individual.

Page 21: Business Woman magazine January 2013

CO

NN

EC

TIO

NS

Ashley Wise recently earned the designation of enrolledactuary. Wise is already an associate of the Society ofActuaries (ASA). The E.A. designation means that she is nowapproved by a joint board from the Department of theTreasury and the Department of Labor to perform actuarialtasks under the Employee Retirement Income Security Act(ERISA).

WOMEN TOWatch

ACHIEVEMENTS &Applause

Claire Weaver, CPA, CSEP, AEP, ashareholder at SF&Company, CPAs andBusiness Advisors, has been appointed asaudit committee chair of the York CountyCommunity Foundation. Weaver has alsobeen appointed to sit on theSuperintendent’s Lay Advisory Councilof the York Suburban School District.

Lisa Stokes was recently installed as the corporate advisor tothe Board of Executive Women International. Stokes,representing B.R.P. Entertainment and EWI of Harrisburg,looks forward to this new leadership role in one of theworld’s top associations for businesswomen.

Heather Eggert has joined the Henry &Beaver LLP firm as attorney at law. Sheearned her doctorate degree fromVillanova University School of Law.Most recently, Eggert served aninternship with Villanova UniversitySchool of Law Civil Justice Clinic,Villanova, Pa.

BusinessWomanPA.com | January 2013 ~ 21

Jasmine Gould is the new director of business developmentfor Strategic Consulting Partners. Gould recently graduatedfrom George Mason University with a degree in globalaffairs. She has just opened up new headquarters inArlington, Va., in order to pursue work with the federalgovernment in the DC area.

Cydnie Kelly has been hired as community office managerand financial services officer for F&M Trust’s newMechanicsburg office. Kelly has nearly six years of bankingexperience, most recently as a retail banking branch managerat Sovereign Bank’s Enola branch. Previously, she served as afinancial sales consultant as well as assistant branch manager.

Benay Nachin has recently beenpromoted to the position of chiefcompliance officer for Metro Bank.Nachin has 20 years in banking andmost recently served as Metro’scompliance manager. She holds a degreein accounting from Indiana Universityof Pennsylvania.

Deirdre Sullivan has joined the law office of Hoffmeyer &Semmelman, LLP, as an associate. Sullivan will focus her 13years of legal experience in the areas of wills, trusts, estateplanning, decedent’s estates, and criminal defense, as well asother areas of general practice.

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Harrisburg Regional Chamber & CREDC Expo

From left: Lori

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Johnston, and Amy

Beth Martin of HACC.

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Page 22: Business Woman magazine January 2013

22 ~ January 2013 | BUSINESSWoman

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Page 23: Business Woman magazine January 2013

American Business Women’s Association (ABWA)

Continental Yorktowne Chapter

6 p.m.

4th Tuesday of the month

The Roosevelt Tavern, 400 West Philadelphia St., York

Jean Weicht

[email protected]

Camelot Chapter

6 p.m.

3rd Monday of the month

The Radisson Penn Harris Hotel & Convention Center,

Camp Hill

Tania Srouji, President

[email protected], www.abwacamelot.com

Lancaster Area Express Network

7:30 – 9 a.m.

3rd Wednesday of the month

Lancaster Country Club, 1466 New Holland Pike,

Lancaster

Lisa Horst, 717.381.7312

[email protected]

Lebanon Valley Chapter

6:30 p.m.

4th Wednesday of the month

Hebron Hose Fire Company, 701 E. Walnut St., Lebanon

Barbara Arnold, 717.867.5227

www.abwalebanonpa.com

Penn Square Chapter

11:45 a.m. – 1 p.m.

2nd Tuesday of the month

Hamilton Club, 106 E. Orange St., Lancaster

Dottie Horst, 717.295.5400

[email protected]

Women at Work Express Network

11:30 a.m. – 1:15 p.m.

2nd Thursday of the month

Heritage Hotel, 500 Centerville Road, Lancaster

Virginia Klingensmith

[email protected]

Yellow Breeches Chapter

6 p.m.

4th Wednesday of the month

Comfort Suites, 10 S. Hanover St., Carlisle

Leslie Shatto

[email protected]

Central PA Association for Female Executives (CPAFE)

Jan. 9, 2013

7:30 – 9 a.m.(Registration Required)

Giant Super Foods, Community Room, 3301 Trindle Road

Camp Hill

Jessica Warren

[email protected], www.cpafe.org

Executive Women International

Harrisburg Chapter

5:30 p.m.

3rd Thursday of the month

Rotating location

Cynthia A. Sudor, 717.469.7329

[email protected], www.ewiharrisburg.org

Harrisburg Business Women

11:30 a.m. – 1:30 p.m.

2nd Tuesday of the month

Best Western Premier Central Hotel & Conference Center

800 East Park Drive, Harrisburg

Lynne Baker

717.975.1996

[email protected]

[email protected], www.HBWLuncheon.com

Insurance Professionals of Lancaster County (IPLC)

5:45 p.m.

3rd Tuesday of the month

Heritage Hotel, 500 Centerville Road, Lancaster

Krista Reed, 717.945.4381

[email protected], www.naiw-pa.com/lancaster.htm

International Association of Administrative

Professionals

Conestoga Chapter

5:30 p.m.

4th Tuesday of the month

Woodcrest Villa, 2001 Harrisburg Pike, Lancaster

Barbara Tollinger

[email protected], www.iaaplancaster.com

Harrisburg Chapter

5:30 p.m.

3rd Monday of the month

Holiday Inn Harrisburg East, Lindle Road, Harrisburg

Karen Folk, CAP-OM, President

Jodi Mattern, CPS, Webmaster

[email protected]

www.iaap-harrisburg-pa.org

White Rose Chapter of York

6 p.m.

3rd Wednesday of the month

Normandie Ridge, 1700 Normandie Ridge Drive, York

Dorothy Keasey, 717.792.1410

[email protected]

Mechanicsburg Business Women

11:30 a.m. – 1:30 p.m.

3rd Wednesday of the month

Liberty Forge, 3804 Lisburn Road, Mechanicsburg

[email protected]

Pennsylvania Public Relations Society

5:30 p.m.

Last Thursday of the month

Suzanne Graney, President, 717.910.2948

www.pprs-hbg.org

Shippensburg Women’s Area Networking (SWAN)

Noon

1st Wednesday of the month

Rotating location

Amanda Ridgway, 717.658.1657

[email protected]

Women’s Business Center Organization (WBCO)

11:30 a.m.

2nd Tuesday of the month

Alumni Hall, York College of PA

Mimi Wasti

[email protected]

Women’s Network of York

11:30 a.m.

3rd Tuesday of the month

Outdoor Country Club, 1157 Detwiler Drive, York

Jennifer Smyser, 717.495.7527

[email protected]

www.wnyork.com

W O M E N ’ S N E T W O R K I N G G R O U P S

BusinessWomanPA.com | January 2013 ~ 23

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