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Transcript of Business Woman magazine January 2013
Love what
you do
Jewel
Cooper
January 2013
WWorkplaceorkplace
BULLBULLYINGYING
TOSS TOSS thethe
EYEGLASSESEYEGLASSES::
SURGICALSURGICAL
OPTIONSOPTIONS
East Shore West Shore
Bowmansdale Family PracticeCamp Hill FamilyCare Conner, Kusztos AssociatesCumberland Family PracticeDillsburg FamilyCare Good Hope Family PhysiciansHeritage Family Medicine
Blue Mountain Family Practice Colonial Park Family PracticeGoldman and Associates Heritage Family Health of HighspireInternal Medicine Associates Lower Paxton FamilyCare
Middletown FamilyCareMillersburg FamilyCarePediatric AssociatesWatkin, Nipple AssociatesWest Hanover FamilyCare
Heritage PediatricsMarysville FamilyCareMechanicsburg FamilyCareNewport FamilyCareShepherdstown Family PracticeSilver Spring FamilyCare
Play Hard...Rest Easy.
Know us before you need us.
(717) 231-8900pinnaclehealth.org/primarycare
To us, primary care means being part of yourfamily. At PinnacleHealth, we think experienceshould extend beyond skill. We want yourexperience with us to feel personal and familiar.Located at 24 convenient East and West Shorelocations, PinnacleHealth Medical Group offersmore than medicine. We care about everypatient, every visit.
We’re here to care for your family.
3
4 LETTER FROM THE EDITOR
7 WORKPLACE BULLYING
How to cope, where to turn.
9 TAKE YOUR BUSINESS TO THE CLOUDS
Learn what all the buzz is about.
11 LEADERSHIP AND THE ROLE OF ENGAGEMENT
What are some tactics companies use to keep their employees engaged.
13 FAMILY TROUBLE GOES TO WORK
Divorce, harassment, and domestic violence go with you to work.
15 FORCING THE ISSUE WITH DORMANT BULBS
You can have beautiful blooms before their time using these techniques.
18 TOSS THE EYEGLASSES
New ways to get clear vision.
21 WOMEN TO WATCH
New hires and promotions.
21 ACHIEVEMENTS & APPLAUSE
Awards and accomplishments.
23 MEET AND GREET
Regional networking events and meetings.
WHAT’SInside
5 COVER STORY
Jewel Cooper has a vivacious
personality that is contagious.
She has had a successful career in
the banking industry since 1989
and has a passion for what she
does. One part of her current
position is to develop employees
and she believes in matching
people with their strengths. Jewel
is also very involved in helping
the community. She’s even
considered Superwoman in some
circles!
Cover photo courtesy of Camera Box Photography, Camp Hill.
BusinessWomanPA.com | January 2013 ~
appy New Year! The holidays have
passed and now we reflect on the past
year. Did you accomplish all of the
career goals
that you had
planned? More
than you had strived for? Not
even near what you had intended
to achieve? Why is that?
Like the quote says,
sometimes we don’t take the
time to reflect and change the
things that we can to produce a
different outcome. There’s
another saying that comes to
mind: You can’t keep doing the
same thing and expect different
results.
Take some time now for quiet
time … and make some
adjustments in both your
professional and personal lives.
No matter what stage we are in
life, we still should have dreams
(or goals, if you prefer) and we
need to put energy into making
those dreams come true.
The staff of BusinessWoman are delighted that you
have made us part of your reading itinerary. We are
pleased to offer relevant information that will help you
succeed as a business
professional through not only
our publications but also the
POWERLUNCH and women’s expo
events we present throughout
the year.
And to our advertisers –
thank you! It is through your
endeavor to reach the
professional women through
advertising that we are able to
bring this information to the
region. We look forward to
working with you throughout
the year and hope 2013 is your
best year ever!
Happiness and success to all,
P R E S I D E N T A N D P U B L I S H E R
DONNA K. ANDERSON
E D I T O R I A L
Vice President and Managing Editor
CHRISTIANNE RUPP
Editor MEGAN JOYCE
Contributing Writers
JESSICA M. BROUGHTON
LESLIE FELDMAN
LYNDA HUDZICK
CIVIA KATZ
KIM KLUGH
LYNDA RANDALL
SUSAN STAMM
A R T D E P A R T M E N T
Production Coordinator JANYS CUFFE
Production Artist RENEE MCWILLIAMS
P R I N T / O N L I N E S A L E S
Account Executives
KARLA BACK
ANGIE MCCOMSEY JACOBY
VALERIE KISSINGER
RANEE SHAUB MILLER
LYNN NELSON
SUE RUGH
Events Manager KIMBERLY SHAFFER
Project Coordinator LOREN GOCHNAUER
Sales & Event Coordinator EILEEN CULP
A D M I N I S T R A T I O N
Business Manager ELIZABETH DUVALL
A D V E R T I S I N G O F F I C E S
Corporate Office: 3912 ABEL DRIVE
COLUMBIA, PA 17512
PHONE 717.285.1350
FAX 717.285.1360
Chester County 610.675.6240
Cumberland County & Dauphin County
717.770.0140
Lancaster County, Lebanon CCounty
& York County 717.285.1350
E-mail: [email protected]
Website: www.BusinessWomanPA.com
Member Of:
BusinessWoman is published monthly by On-Line Publishers, Inc.,
3912 Abel Drive, Columbia, PA 17512, 717.285.1350. Copyright On-Line
Publishers, Inc. 2013. All rights reserved. Reproduction or use without permission
of editorial or graphic content in any manner is strictly prohibited.
Views expressed in opinion stories, contributions, articles and letters are not
necessarily the views of the Publisher. The appearance of advertisements for
products or services does not constitute an endorsement of the particular product
or service. Although every effort is made to ensure factual information,
BusinessWoman cannot be held responsible for errors in contributors’ material,
nor does the editorial material necessarily reflect the opinions of the publisher. On-
Line Publishers, Inc. reserves the right to revise or reject any and all advertising.
Subscription information: $14 per year for home delivery of
12 monthly issues. Subscribe online at www.BusinessWomanPA.com or call
717.285.1350.
January 2013
Vol. 10 - No. 1
omanWcareer ~ lifestyle ~ wellness ~ connections
B U S I N E S S
EDITOR’SNote
“
For advertising information:
717-285-1350 or
H
”
4 ~ January 2013 | BUSINESSWoman
Christianne Rupp
Vice President and Managing Editor
Usually, when the distractions of
daily life deplete our energy,
the first thing we eliminate is the
thing we need the most: quiet,
reflective time. Time to dream, time
to contemplate what’s working and
what’s not, so that we can make
changes for the better.
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magine growing up with a
father who owned part of a
traveling carnival, and for
nine months out of the
year, moving up and down the East
Coast, staying in one place for only 10
days at a time.
That was the “somewhat unusual”
childhood enjoyed by Jewel Cooper—
a childhood full of adventure and one
that set her on a path of great
enthusiasm for whatever came her
way.
Born in Ohio, Cooper and her
family left the carnival life when she
was in middle school and moved to
the Harrisburg area, calling it home
ever since. A Penn State University
graduate with a degree in psychology,
she remembers that upon graduation,
she found the job market to be really
tight, with few opportunities available
in her field of study.
“I always said I would never go into
anything business related,” she
explained. “But after nine months, my
parents encouraged me to try it. I was
hired at Household Finance
Corporation as a management trainee
and worked there for 10 years.”
She then decided that she wanted
to go back to PSU to pursue a master’s
degree, but about a month into it, “I
realized that school wasn’t enough,”
Cooper said. “I got a call from a head
hunter who was recruiting for Fulton
Bank. I was never interested in
banking but thought it would be good
experience. I really liked the people
that I talked to and the philosophy of
the company, so I decided to join them
as branch manager in 1989.”
Cooper found the job to be
challenging and rewarding. She also
realized that she “got great satisfaction
in developing the talents of my staff
and others, helping them to become
their personal best,” she said. “This
was the start of my passion for
coaching employees and others … at
the same time helping folks with
financial needs and problem solving ...
and all the while earning their trust
and becoming a valued business
partner.”
The opportunity to become a
division manager in the Capital
Region presented itself, and Cooper
embraced that opportunity. She stayed
with Fulton until she was asked to be a
part of the startup of a new bank in the
region: Graystone Bank.
“I would say that the next seven
years were the most challenging but
rewarding and fun years of my career
to date,” she said. “I worked with the
most incredible people—still do—and
together we built something special!”
In February, Graystone merged
with Susquehanna Bank, presenting
Cooper with the new challenge of
successfully “bringing together two
cultures,” she said. “I wear a lot of hats
and get involved in many different
things every day. No one day is the
same. I oversee our retail network in
the region, have a seat at the table in
formulating bank-wide and regional
strategy, and develop our employees in
helping them to become their personal
best.”
An important philosophy for
Cooper and her fellow staff members
is the “match your job to your
strengths philosophy,” she said. “And it
really works! I am a big believer in
having a passion for what you do and
that’s all about matching up your
strengths with what you do every day.
“I’ve had the good fortune to be
involved in so many impactful new
programs throughout the years … but
probably the most fun and energizing
was implementing Gallup’s ‘strength
finders’ in the workplace. The biggest
challenge was to get all the leaders and
managers on board … but at the end
of the day if you can figure it out and
implement it, going to work doesn’t
feel like working at all.”
A self-admitted extrovert, Cooper
thoroughly enjoys her interactions
with people—not only employees and
coworkers, but with her customers as
well.
“Part of my value to our company is
in helping to connect others,” she said.
“I spend a lot of time connecting …
my management style is very
straightforward. I believe in modeling
the type of behavior you expect in
others. I coach and mentor in a loving
I
Love WhatYou Do –
It’s a
Powerful Thing
By LYNDA HUDZICK
COVERStoryCOVERStory
BusinessWomanPA.com | January 2013 ~ 5
CA
REER
6 ~ January 2013 | BUSINESSWoman
and kind way while setting the bar
high and making sure everyone has
the tools they need to be successful.”
Being part of the local community
is a “part of our company’s
expectations and job responsibilities,
which is perfect for me,” Cooper said.
“I am very involved in the community.
I sit on the CREDC board, the Dixon
University board, and the United Way
Foundation board.”
She also felt blessed to be the UW
Campaign chair a few years ago.
“It was one of the most terrifying
but personally rewarding experiences
of my life,” she recalls. “We are so
fortunate to live in a generous
community filled with so many
wonderful people … It was life
changing for me to witness so many
folks reaching out to help others.”
As a woman in the banking
industry, Cooper said that she has
never felt discriminated against in any
way and has always been “respected by
my male colleagues. My overall
experiences have been positive,” she
said. “The only ‘glass ceilings’ I have
experienced are self-imposed. I know
what I am good at and my current role
is perfect for me.”
So how does a woman gain the
kind of confidence and self-awareness
that Cooper has been blessed with?
Well, it does involve some effort and
dedication.
“First of all, find a mentor,” she
said. “I have been mentored by several
people over the years. I will be forever
in their [debt]. And then when you
have your act together, mentor
others!”
Her second piece of advice would
be to keep a positive attitude.
“It’s all about attitude,” she said.
“The important thing is to keep your
sense of humor. Be open to change
and constructive feedback. Seek it out.
It can only make you better.”
And lastly, and perhaps most
importantly, Cooper recommends
striving to be a great communicator.
“Be brutally honest in a loving and
kind way and you will be respected
and sought after,” she said. “I have
many strengths and many weaknesses.
I always say I know what I’m good at.
And as for the things I’m not so good
at, I try and bring together the team
that can get it done. Give them lots of
encouragement and recognition. And
stay out of their way! It’s a powerful
thing when everybody loves what
they do.”
Early mornings. Late nights.
And way too many take-out dinners.
We know what it takes to succeed in business.That’s because Susquehanna speaks your language
and understands the challenges you face. From cash
management solutions to online payroll, we can tailor
a set of services that will help keep your business moving
ahead. All delivered with personal service, as well as local
knowledge and decision-making. Call 800.256.5022to get connected to a business banker today. It’ll be worth fitting into your schedule.
Doing what counts™. | susquehanna.net | Member FDIC
Personal Service | Community Experience
Jewel Cooper, Mike Breslin, Jonathan Vipond, Joe Capita
7
CA
REER
BusinessWomanPA.com | January 2013 ~
hen consulting with
companies to help
improve their cultures,
one of the most
distressing findings is that the boss is
a bully.
According to the Workplace Bullying
and Trauma Institute, founded by Dr.
Ruth Namie and Dr. Gary Namie,
workplace bullying is defined as
repeated, malicious, health-endangering
mistreatment by one or more employees.
It prevents work from getting done and
includes verbal abuse, threatening
conduct, intimidation, and humiliation.
Bullying is repeated behavior; the
bully’s intent is negative and hurtful, and
an imbalance of power exists between the
bully and the target. It involves verbal or
psychological forms of aggressive or
hostile behavior that persists for six
months or more.
According to the 2010 Workplace
Bullying Institute Survey, 35 percent of
workers have experienced bullying
firsthand. Women are targeted 58 percent
of the time, and women bullies target
women in 80 percent of the cases. The
majority (68 percent) of bullying is same-
gender harassment.
How does bullying manifest itself in
the workplace?
• False accusations and rumors
• Glares and intimidating nonverbal
behavior
• Shouting
• Exclusion and the silent treatment
• Putdowns, insults, excessive harsh
criticism
• Unreasonably heavy work demands
• Sabotage that prevents work from
getting done
• Stealing credit for work
• Extreme micromanagement
Bullying has an enormous impact on
the workplace. Targets reported that
bullying affected their physical health:
weight gain, high blood pressure, clinical
depression, cardiovascular disease, and
impaired immune system.
Targets also reported being unable to
concentrate, feeling a lack of motivation,
and memory difficulties. Feelings of fear,
panic attacks, anger, aggression, anxiety
disorders, loss of identity, and PTSD were
common. Targets had social difficulties
and had their family life severely
disrupted. The financial impact to them
was great—through loss of income,
career, and promotion.
When made aware of bullying,
employers did not help, despite losing an
estimated 21-28 million workers because
of bullying. Sadly, 77 percent of targets
stop the bullying by leaving their jobs.
Managers were either afraid to confront
the bully or viewed the situation as a
personal and private matter between the
bully and the target.
Making employers aware of the huge
financial losses incurred by bullying
should be a great incentive to have them
pay more attention to this problem. The
bully is focusing on his target instead of
his work and the target is unable to
concentrate.
An Orlando Business Journal report of
9,000 federal workers indicated that
bullying behavior over a two-year period
resulted in $180 million in lost time and
productivity. Another study estimated the
cost in the United States as $74 billion
annually.
A study by Professor Christine
Pearson of 775 targets or victims of
bullying found that 28 percent lost work
time to avoid bullies; 22 percent
decreased effort at work; and 12 percent
changed jobs. Forty-five percent of
victims reported that bullying affected
their health.
Who Are These Bullies?
Bullies are workplace politicians. Their
goal is manipulation of the people they
W
Workplace Bullyi ng:
How to Cope, Where to Turn
By LYNDA RANDALL
CA
REER
8 ~ January 2013 | BUSINESSWoman
target. Many workplace bullies were
bullies at school who got away with
their bad behavior and became
lifetime bullies.
The grownup bully uses deceit and
cunning to obtain favor. They
rationalize hurting people by blaming
their targets and inventing flaws in
them. Bullies can be callous, cynical,
and contemptuous of the feelings,
rights, and suffering of others. A
major characteristic of bullies is that
they lack empathy.
Tough Boss or Bully Boss?
A tough boss is thought of as
objective and fair. She is results
oriented and focused on achieving the
goals of the organization. There is
two-way communication and conflict
is seen as fair.
A bully boss will target an
employee on a personal level and is
more interested in her personal goals
and agendas than the goals of the
organization.
Who Are the Targets?
According to Dr. Ruth Namie,
“Workplace bullies pick on people
who pose a threat to them because
they are good at their jobs.”
Targets are often recognized in
their fields, respected, well liked, and
personable. Namie says that targets
typically start out determined to rise
above the verbal jabs, undermining
tactics, and gossip, and encounter
retaliation. The target just may be at
the wrong place at the wrong time.
Other reasons cited for being a target:
• The target refuses to go along with
the bully’s actions.
• The target may be a whistleblower
who was offended by unethical
practices she observed.
• The target may show vulnerability.
Is Bullying Illegal?
Since there is no state law, bullying
or status-independent harassment is
legal in the U.S. Bullying continues to
occur because it is not yet illegal,
although bullying is four times more
common than racial or sexual
discrimination, according to the
Workplace Bullying Institute.
Twenty-one states have introduced
legislation to address workplace
bullying. Only 3 percent of bullied
targets file lawsuits. David Yamada,
J.D., president of New Workplace
Institute, is the author of the Healthy
Workplace Bill, a model of anti-
bullying legislation that has been the
basis of bills introduced.
What Can You Do If You Are Being
Bullied?
Recognize and name the behavior
you are experiencing as bullying.
Check your mental and physical
health with professionals. Research
legal options and see an attorney. In
25 percent of bullying cases,
harassment plays a role.
Have a letter written by an attorney
to your workplace. Gather data about
the impact of the bully on the
productivity in the workplace and
present it to the highest-level person
you can. State the facts unemotionally.
What Can Be Done to Prevent and
Reduce Workplace Bullying?
Managers need to take
responsibility to create and maintain a
safe workplace. They can’t ignore
bullying behavior. Coworkers can
stand by a bullied target immediately
after the attack and refuse to
participate in all forms of bullying
behavior, including exclusionary
practices.
Employers need to develop
stronger leadership training for
supervisors. The ultimate solution
places responsibility on senior
management and executives to change
the culture of the workplace.
•
Lynda Randall is a partner in New Level
Advisors LLC, a consulting company.
Randall’s passion is helping to transform
workplace cultures through leadership,
teamwork, and executive coaching.
www.newleveladvisors.com
“”
Bullying is four times more
common than racial or
sexual discrimination.
Each package includes Web, print, and social media. Great exposure … exceptional value … strategic connections!
Inspire others with your story.
Ad Space Closing Date:January 4, 2013
Ad Material Deadline:January 11, 2013Women in Business: SUCCESS STORIES — included in the March issue of BUSINESSWoman magazine.
SUCCESS STORIES is the perfect opportunity to showcase not only your company and its products and services, but also your accomplishments.
To advertise, contact your representative, call
717.285.1350 or email
BusinessWomanPA.com | January 2013 ~ 9
CA
REER
loud computing has
been a buzzword in the
media as of late. A
term once only used by
scientists in academia, this new interest
in cloud computing has caught the
attention of many business owners who
are wondering if this is a solution for
them.
While cloud computing seems to be a
new term, if you’ve got an email account that
you access through the Internet (like Gmail or
Yahoo), you’re already taking advantage of cloud
computing.
When you access one of these accounts, instead of
having the email generated and stored right on your computer,
you log in to an intermediary site using the Internet.
This same concept applies to the bigger scope of a business. For businesses,
cloud computing means that instead of having to worry about owning and
maintaining the hardware, software, and all the licenses you need for every
employee, all your programs and applications are Web based.
The cloud is the behind-the-scenes part that the user never really sees. This
includes servers, computers, and data-storage systems that house and run the
applications. Programs like virtual servers divide up a larger server’s systems and
can add to the output of the servers that might not be used as much as others.
One of the major benefits to using a cloud computing service is that you don’t
have to worry about redundancy. If you’ve ever had a major deadline, you’ve
probably experienced that it seems to
be the perfect time for your
computers or servers to have an issue.
Cloud computing creates multiple
backups so that if a failure occurs, the
likelihood of that failure affecting your
company should be slim to none.
Normally these companies are set up so
that each server has at least one mirror,
and then that mirrored server is set up to
take over in the event of a failure. You might
notice a short outage, or you might not even
notice one at all.
With many businesses operating solely online these
days, it’s important to keep up and running all the time,
and cloud computing can make that happen.
One of the big benefits to this method is that you’re able to adjust for
your company size and workload much easier than you could in the past. By
using solutions that take advantage of cloud computing, you’re able to grow your
IT solutions much faster than if you were managing everything yourself.
If you’re adding a new employee or a new division, you just contact your
cloud company and request that a new user be added. If your employees are
working with you in the office, you’ll have to provide them with a desktop setup,
but, depending on what your needs are, that might be it.
With the workforce growing ever more fluid, many companies are
discovering the benefits of having their employees work from home or from
anywhere in the world. Cloud computing allows for employees to log in to a
Take
Y
our Business to the
Clouds
with Cloud
Computingby JESSICA M. BROUGHTON
C
10
CA
REER
omen’s xpo
Lancaster County
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Please, Join Us!
The second annual women’s expo in the Lancaster County area will be held in the spring.
This fun-filled and information-packed event brings together a community of women to
connect, chat, relax, and rejuvenate. It features lively demonstrations, shopping, free spa
treatments, and a fashion show. A wide variety of exhibitors provides information that
embraces the many facets of a woman’s life, including:
Beauty Home Health & Wellness
Shopping Fashion Finance
Technology Nutrition
and more!
May 18, 2013
9 a.m. – 3 p.m.Spooky Nook Sports
2913 Spooky Nook Road,
Manheim
717.285.1350
Sponsorship
and exhibitor
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being accepted.
For free tickets or for more information, go to:
a G r e a t W a y T o S p e n d M y D a y . c o m
($100 off before 1/31/13)
~ January 2013 | BUSINESSWoman
dedicated system every day, gain
secure access to the programs that they
need, and connect with their
coworkers through a company-based
intranet.
A new study released by Stanford,
while only conducted on one
company, confirms what many
employees who have the option to
work from home have known: When
you at least have the option to work
from home, you’re more productive
and happier.
With a solution this wonderful, are
there any major downsides? The two
biggest concerns for companies
considering cloud computing are
privacy and security. You don’t want a
terminated employee to be able to
access sensitive information, and you
definitely don’t want your competitors
to be able to access your secure logins
either.
Many companies circumvent this
issue by relying on unique and
multistep authentication processes
that ensure only the authorized person
logging in to their cloud. First, the
person logging in needs a link to
download the initial software that will
allow the Citrix program to run.
Then they log in using their unique
ID and password. Many companies
have taken to using RSA tokens, which
are random number generators. The
number changes every 60 seconds,
giving a limited amount of time for the
person trying to access the computer
to get in. It sounds very James Bond,
but many companies feel that the extra
security measures are worth keeping
their company data safe.
There’s also the philosophical issue
of who truly owns the data. Most cloud
companies treat their services as
something they host, and they do not
hold any claim to the data you have on
their servers. However, make sure that
you address this issue, as you don’t
want a custom program that you’ve
created to become the property of
someone else.
Cloud computing has become
more than just a buzzword thrown
around by IT professionals and
those in academia. With our
economy becoming ever more
global, cloud computing could be the
solution that allows you and your
business to operate from anywhere in
the world.
BusinessWomanPA.com | January 2013 ~ 11
CA
REER
very year a new set
of numbers hits the
airwaves regarding
engagement in the
workplace. They are blogged about,
published in business books, and
discussed in numerous management
meetings.
The numbers are big. Employee
engagement costs U.S. business $300
billion per year. Over 50 percent of
employees worldwide are disengaged.
These numbers are disturbing
news given the serious talent shortage
we face. According to Tony Bingham,
president of the American Society
of Training and Development,
we are facing a global talent shortage
and our skill shortage is the top
threat to business expansion in the
U.S. and elsewhere. If we have a
shortage of talent and half our
employees are not engaged, we are in
trouble.
Yet, even in the midst of all these
challenges, some organizations find it
easy to attract, retain, and engage top
talent. Their employees spread good
will about these employers and
consider these organizations great
places to work.
I wanted to find out the secret of
these successful organizations and
learn how they engage their team and
create work environments that enable
them to attract and retain top talent.
Leadership and the
Role of EngagementBy SUSAN STAMM
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exceptional job of setting goals and
making them visible. They track
strategies in unique ways.
For example, Heather Chandler’s
organization, Sealstrip Corporation,
uses themes to build excitement for
goals. Sealstrip’s “Gone Fishing”
theme illustrates their goal to
increase revenue by attracting new
customers. A large fishing net in
their break room displays all new
“catches,” which are represented
according to size. Employees
understand that all new customers,
small or large, help Sealstrip achieve
goals. They also know that a large
whale can feed their village for a
long time.
Aimee Urban’s organization,
Synapse Marketing Solutions, has the
words “whatever it takes” painted on
each office door. Additionally, their
corporate values are plastered all
over their walls, which include things
like: accountability, commitment,
and respect.
In addition to having firm goals
and strategies in place, Janet Morgan
Riggs, president of Gettysburg
College, feels that an organization
needs to walk its values. Being
family centered is an important
value at the college. To demonstrate
this, both fathers and mothers get a
15-week family leave for a new
baby’s arrival. Additionally, the
college is flexible with employees
when family events come up.
“We walk the talk with our
benefits,” says Heather Chandler, as
she shares Sealstrip’s commitment to
cover 85 percent of their employees’
and their dependents’ healthcare
coverage.
They Have Accountability
without Micromanaging
At Nxtbook Media, the year
began with seven leaders setting
seven key goals that would serve as
their vision for the year. Each leader
handles one goal with an employee
committee dedicated to refining and
achieving that initiative. Every two
weeks, the committees meet for 90
minutes. Then, each reports to the
entire organization on progress and
challenges.
“Goals are not in stone,” says
Roxanne Edwards, partner and vice
president of production. “If a
committee finds there is something
unrealistic about the goal, it is their
job to refine and communicate their
decisions to the larger organization.”
At Gettysburg College, Morgan
Riggs wants all the different
perspectives at the table and realizes
the way to get everyone’s voice heard
is to facilitate the communication
process rather than feel she has to
have the answers all the time.
Urban’s organization uses a
football challenge as a visible way to
track progress toward or away from
goals. It is a team accountability tool
without any blame that encourages
the entire team to rally around a
player that needs extra support to
help the team win.
They Make it Fun
It is Friday afternoon, and it is
“beer thirty” (4:30) at Nxtbook
Media. According to Edwards, this
is when you will find the team next
door at the Cap and Cork
Restaurant, enjoying a beverage of
their choice while connecting with
each other. Heather Chandler
talks about how she builds
excitement and fun at her all
employee monthly meetings using
specific songs to illustrate what is
happening in the organization.
These lively meetings are
videotaped to ensure everyone stays
“in tune” with Sealstrip’s progress
and new challenges.
Synapse Marketing offers a team-
building event quarterly to keep it
fun.
They Build Connections through
Communication
Morgan Riggs makes it a point to
visit employee orientation, offering
her personal welcome and
connecting personally with new
employees while promoting the
college’s vision.
Chandler makes the time to
listen to an employee who is
struggling with a challenge.
Edwards gets to know new
people well enough to help identify
their special talent and then works
with each person to help them to
find the best way to put this special
talent to work for their mutual
benefit and success.
They Are Personally Engaged
There is no template for
becoming a great place to work, and
what is successful for one
organization may not work for
another. However, the personal
engagement and passion for both
their team and work was hard to
miss in my conversations with these
four leaders.
Urban said it this way: “This is an
amazing group of people I look
forward to seeing every day.”
Chandler said, “Take care of the
team and create a great place to
work, and everything else will
follow.”
To hear the full interview with
each executive and tap into even
more of the ideas that drive
their success, please visit:
www.bookendsbookclub.net
•
Susan Stamm is president of The
TEAM Approach and author of 42 Rules
of Employee Engagement. Visit Susan’s
blog – Little Lessons in Learning:
http://susanstamm.blogspot.com.
www.teamapproach.com
12 ~ January 2013 | BUSINESSWoman
From left: Heather
Chandler, Sealstrip
Corporation; Aimee
Urban, Synapse
Marketing Solutions;
Janet Morgan Riggs,
Gettysburg College;
Roxanne Edwards,
Nxtbook Media.
BusinessWomanPA.com | January 2013 ~ 13
CA
REER
ivorce, harassment, and
domestic violence don’t
just happen to families.
Businesses, coworkers, and customers
may find themselves involved as well.
An absentee employee is not the
only pitfall a business owner faces. Not
only does the employee miss work for
court dates, but the employer can also
be drawn into the legal process. Safety
concerns for coworkers and customers
arise if domestic violence is involved.
The best defense for a business owner
is to stay informed.
Susan Grosh, chair of the Family
Law and Adoption Group of Blakinger
Byler & Thomas, PC, advises clients
and businesses on navigating the
domestic court system. As a former
special divorce master for the Court of
Common Pleas of Lancaster County,
Grosh presided over divorce master
hearings and issued master’s decisions.
“An employer is being brought in
the back end, and that’s normally
kicking and screaming. ‘I want to help
the employee, but I don’t want it to
cost me an arm and a leg and I don’t
want to put my other employees at
risk,’” said Grosh. “As an employer, you
have to be sensitive to these issues.”
A wage verification notice is an
employer’s first contact with the
support process. The employer is
required to send income information
prior to the Domestic Relations
support conference. The court relies
on this information in making support
determinations, said Grosh. The court
support order could require the
employer to garnish the employee’s
wages.
“This is an order that employers
can be potentially held in contempt of
court if they do not garnish the wages,”
said Grosh. “There are some small
employers out there that say, ‘I’m not a
party to this. Why do I have to do the
bookkeeping?’ Why don’t they just
write out the check?”
The court order will include the
current amount ordered for
garnishment as well as any amount in
arrears resulting in multiple
garnishments. Grosh advises
employers that they really need to stay
on top of these adjustments as well as
making sure the health insurance is in
place. One party is usually required to
provide the health insurance.
“Sometimes a person gets a stupid
idea that they can take someone off a
policy,” said Grosh. “The employer
must make available that insurance.”
Parties to the support hearings can
file appeals and these appeals take
even more time away from the job for
the employee. Grosh said as you go
further up the appeal process, the
employee will lose more work time.
With each appeal, the employer can
expect more changes to the
garnishment notices, making the
bookkeeping even more challenging.
Failure to follow the court order
places the employer in contempt of the
garnishment order. The bookkeeping
and added expense falls on the
employer, and this can be particularly
difficult for a small-business owner.
Garnishment is something that is
costly for both business owner and
employee, but refusing to garnish the
wages is not an option.
“I know of no real defense against
that,” said Grosh. “They will be
required to pay the money.”
The employer can charge a fee to
the employee for garnishment, but
that might not sit well with the
employee, especially since the
determination of support does not
take into account if the employee will
have enough for their own bills. Grosh
said that the state has set support
based on income and number of
children only and can take up to 55
percent of the employee’s income.
Although businesses need to be
savvy to its obligations in support
By CIVIA KATZ
D
“”
The best defense for a business owner
is to stay informed.
CA
REER
14 ~ January 2013 | BUSINESSWoman
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hearings, the good news is that
garnishment is a rare event but
garnishment guarantees payment. A
failure to pay could place the
employee in jail.
“A large portion of my clients
appreciates the garnishment,” said
Grosh. “The employer is on the
outside looking in and is being pulled
in for enforcement issues.”
A Protection from Abuse (PFA) is
another matter entirely. An accused
abuser can be served with a PFA
without any notice or any chance to
defend themselves in court. PFAs are
confidential, so an employer and
coworkers may not realize that one
has been issued. The employer may
not even be aware of the situation. All
that the employer can do is to
encourage employees to come forth. If
the employer knows about the PFA,
they can address it for the safety of all.
When a victim leaves their abuser
and files for a PFA, Grosh noted this is
the most dangerous time.
“That lights a fire that you won’t
believe,” said Grosh. “It really is an
incredibly difficult time for both
parties and very volatile.”
A volatile domestic situation could
place not only the employee in
danger, but also anyone at the
employee’s place of business. If a
business is open to the public, such as
a department store, the employer
cannot keep the one served with the
PFA from the premises. If they are a
workplace that only allows the
employees to be there, then it is much
easier to control who is on the
premises and who is not, and
restrictions can be placed.
“You need to think about the safety
of the employees and customers. This
stuff can be a nightmare,” says Grosh.
There are many things that are out
of the control of the business. There
are issues that employers will have to
deal with. Grosh advises employers:
Don’t ignore it; prepare for it.
“Life has inherent risks. We can’t
make this risk free. I don’t think you
can be risk free and no business is risk
free,” said Grosh. “It’s part of doing
business.”
t its recent awards
night presentation at
the Radisson Hotel
Harrisburg in Camp
Hill, the Harrisburg Regional
Chamber & CREDC proudly
presented the 2012 Athena Award to
Dr. Kim Phipps.
The first female president of
Messiah College, Kim Phipps, Ph.D., is
an advocate for academic excellence
and holistic learning. Phipps strongly
believes in being an accessible leader.
Building authentic relationships with
colleagues and students is one of her
top priorities.
In recognition of her contributions
to Christian higher education and
local community involvement, Phipps
has been awarded several honors,
including being distinguished by
Christianity Today as one of 50 key
leaders shaping the evangelical church
and North American society and
honored by the Salvation Army of the
Harrisburg Capital Region for
exemplary service and social
responsibility.
Phipps is also devoted to giving
back to Central Pennsylvania
community and demonstrates
Messiah’s commitment to civic
engagement by serving on many local
boards of directors. She is vice chair of
the board of directors for the
Harrisburg Symphony Orchestra; past
board president of the YWCA of
Greater Harrisburg; and serves as a
board member for Keystone Human
Services.
Additionally, Phipps represents
Messiah nationally as chair of the
board of directors of the
Council for Christian
Colleges and Universities
and as a board member
of the Council for
Independent Colleges.
Other awards pre-
sented were: Catalyst
Award, Russell Ford,
Harristown Enterprises,
Inc.; Government Leader
of the Year Award, Glen
Grell, PA House of
Representatives; Small Business of the
Year Award, Brown Schultz Sheridan &
Fritz; Entrepreneur of the Year Award,
Alex Hartzler, WCI Partners, LP;
Business Diversity Champion Award,
Barbara Terry, PinnacleHealth System;
Stay Invent the Future Award,
LaTorre Communications; Volunteer
of the Year Award, Amy Shadday,
Crowne Plaza Harrisburg – Hershey;
Ambassador of the Year Award, Donna
Opuszynski, Zynski Massage Co.;
Diplomat of the Year Award, Patty
Bowen, HACC; and Emissary of the
Year Award, Karen Young, HR
Resolutions, LLC.
Chamber Names 2012 Athena
Award Recipient
A
2012 Athena Award winner Dr. Kim Phipps
BusinessWomanPA.com | January 2013 ~ 15
LIFESTYLE
ormant flower bulbs
aren’t much to look at;
by late summer they’re
brown and drab, with little to no active
shoot or root growth. But don’t be
fooled by that withered appearance;
dormancy is part of the bulb’s natural
cycle. Their foliage, which continued
the process of photosynthesis after
blooming was complete, ensures that
food stores were replenished in the
bulbs.
Like the promise of the butterfly,
bursting from the camouflaged
chrysalis, bulbs remain full of the
promise of potential blooming beauty,
come the next growing season.
However, with some planned
manipulation, you can fool Mother
Nature by forcing the issue and induce
bulbs to produce just in time for your
Easter dinner centerpiece, providing
sunny daffodils, fragrant hyacinths,
billowing tulips, and delicate narcissus.
A few key tips about the process and
the flowers that make the best
candidates will all but guarantee a
bountiful bouquet as an early spring
focal point.
For that we turn to Steven Norman,
greenhouse buyer and supervisor for
Stauffers of Kissel Hill. With 21 years
rooted in the horticulture and garden
business, his combined knowledge and
experience lend themselves to advice on
how to coax early blooms from those
gnarly bulbs.
“The easiest bulbs to force,” says
Norman, “are paperwhites (narcissus)
and amaryllis.”
For starters, these two bulb types do
not require chilling. Norman says that
about six weeks after planting you can
expect blooms that last two weeks or
more.
For paperwhites, choose either of the
two following planting methods.
According to Norman, one way to
plant paperwhites is to fill a container
half full with sand, gravel, or pebbles.
To that material, add water to the top of
its surface. Set your bulbs, pointed side
up, on the surface and add enough of
the gravel, sand, or pebbles to cover the
lower half of the bulb.
“Water,” Norman says, “should just
touch the bulbs.”
The containers should then be
By KIM KLUGH
DFill a container half full of washed stones.
Place firm bulbs on top of stones.
Fill stones around the
bottoms of the bulbs
to hold them in place.
Add just enough water
to maintain level at
base of bulbs.
Water it well once.
Water again when bulb
shows active growth,
as in photo top left,
and then again when
stones look dry.
LIFESTYLE
16 ~ January 2013 | BUSINESSWoman
placed in a cool (50-60 degrees)
location with low light for about
two to three weeks until they’re well
rooted and shoots appear.
“At the first sign of growth,” says
Norman, “move the containers into
direct sunlight and maintain the
water level, covering the roots only
throughout the growing period.”
Because forcing in water uses all of
the energy reserves, “the bulbs
cannot be reclaimed or reused,” he
explains.
Norman says that the second
planting method for paperwhites
and the way to plant amaryllis is in
a pot with drainage holes and
potting soil, filled to a half inch
below the rim. Nestle the bulbs,
pointed tips up, firmly in the soil.
Don’t hesitate to fill the diameter of
the pot with bulbs, as long are
they’re barely touching each other,
keeping the top three-quarters of
the bulbs above the soil when
covering with it. Norman stresses
not to bury the entire bulb.
Next, add water gently until it
runs out of the bottom of the pot.
As your bulbs grow, keep the soil
moist, but not soggy. Set your
containers in a cool place (50-60
degrees) with low light for about
two to three weeks, again until well
rooted and shoots appear. At the
first sign of growth, move into
direct sunlight and keep moist.
Additional bulbs, such as tulips,
daffodils, and hyacinths, offer more
of a challenge to force, but Norman
says they’re worth it. These bulb
types require an initial “chilling”
period and, while they’re not sold
“pre-chilled,” he says it’s easy to
accomplish. Temperatures need to
be 35-40 degrees F, so an unheated
basement, attic, old refrigerator (do
not store bulbs with fruit), or garage
that doesn’t freeze—any place that
will mimic a cold, dark
environment—will do the trick.
The bulb type dictates the
chilling time, with hyacinths
needing eight weeks; tulips, 13-16
weeks; and daffodils, 12-14 weeks.
Norman says personal preference
determines whether you use
ceramic, plastic, or clay containers
or pots, although the pots should
have drainage and measure 6
inches. He recommends planting
six tulip bulbs, four to six daffodils,
or three hyacinths per container.
“Fill pots to the top with potting
soil (not topsoil),” says Norman,
“and plant the bulbs on top of the
soil.
Cover the bulbs partially with
additional soil, water thoroughly,
Choose a container no more than one or tow inches wider than bulb. Fill container half way with potting soil (packed
firmly) or stones.
Set the bulb in place and pack more soil or stones around it, keeping top one third out of median.
“
Like the promise of
the butterfly, bulbs
remain full of the
promise of potential
blooming beauty,
come the next
growing season.
”
LIFESTYLE
and then tuck them away for their
respective chill periods. Wherever you
choose to chill the potted bulbs, check
to make sure the soil remains moist.
Norman says you can “pull them out
into the heat and light” after they’ve
been chilled for their appointed times.
When the day arrives that you press
your blooms into service as the focal
point for your table setting, you can add
to the display by pressing moss
segments into the exposed soil among
your flowers. The added greenery
provides a contrast that will further
accent the presentation of the early
blooms. Enjoy the beauty of the flowers
while they last, and remember to
discard them when they’ve peaked.
BusinessWomanPA.com | January 2013 ~ 17
maygrant.com • 397-8177
MAIN OFFICE: Women & Babies Hospital
OTHER LOCATIONS: Brownstown • Columbia • Elizabethtown • Willow Street • Intercourse
Follow us on facebook!www.facebook.com/bwmagazine
ired of wearing glasses
or contact lenses? Well,
there are several
surgical methods that
can correct your eyesight and give you
the freedom of seeing well without
corrective lenses.
There is no best surgery to correct
vision; there is only the best surgery
for you. Once you have found a doctor
who specializes in the types of
surgeries you’re interested in, have a
discussion of the pros and cons of
each surgery as they relate to your
eyes and make a decision together.
Is LASIK the Right Choice for You?
By far, LASIK is currently the most
popular vision-correcting or
“refractive” surgery available. In
LASIK, laser energy reshapes the
curvatures of the eye’s clear front side
(cornea) to alter the way light rays
enter the eye.
“LASIK surgery is recommended
when a person is interested in being
independent from glasses or contact
lenses and when their eyes meet
certain criteria to make them good
candidates for the surgery,” explains
Rick Chotiner, M.D., F.A.C.S., LASIK
surgery specialist at Memorial Eye
Institute in Harrisburg and Camp
Hill. “It is capable of correcting
myopia, astigmatism, and (limited)
hyperopia. Since it is totally
Toss the Eyeglasses …
There Are New Ways to Get Clear Vision
By LESLIE FELDMAN
Photos courtesy of Patient Education Concepts, Inc.
WELLN
ESS
18 ~ January 2013 | BUSINESSWoman
T
Hinged flap of thin corneal tissue is
created.
Astigmatism – Laser reshapes the
cornea to be more spherical.
Farsightedness – Laser reshapes the
cornea to be steeper.
Nearsightedness – Laser reshapes
the cornea to be flatter.
performed on the surface of the eye,
it is less invasive than some other
procedures.”
Chotiner says the best candidates
for laser surgery are individuals
with healthy eyes and a stable glass
or contact lens prescription.
“Today’s lasers can treat most
amounts of nearsightedness,
farsightedness, and astigmatism.
Adolescents and children are not
suitable for LASIK surgery as their
eyes and prescriptions are likely to
change.”
The Excimer Laser Delivers Exact
Correction
In LASIK surgery, to correct
nearsightedness, farsightedness, or
astigmatism, surgeons use an
Excimer laser.
The laser is programmed based
on calculations made from the
measurements taken during the
patient consultation. The laser then
delivers the exact correction needed
and sends tiny spots of light beams
to certain predetermined positions
on the cornea in order to change the
shape to what is required to see well.
There is little or no discomfort
immediately after the procedure
and vision is usually clear within
hours rather than days.
Another Option to Consider for
Those Who Don’t Want Glasses
Unfortunately, corrective laser
eye surgery is not suitable for all.
For those with more than mild
nearsightedness, or those who have
thin corneas, implantable contact
lenses (or ICLs) are now available
for those between the ages of
21 and 45.
In ICL eye surgery, the eye is first
numbed with anesthetic drops and
then held open with a special clip. A
small incision is made behind the
cornea, and then the implantable
contact lens is placed in front of the
natural lens of the eye but behind
the iris.
According to Geoffrey J. Brent,
MD, Premier Eye Care Group in
Harrisburg, ICL surgery is
performed on individuals who have
higher amounts of nearsightedness
or who are poor LASIK candidates
for other reasons.
“Unlike LASIK surgery, which is
performed on the outer surface of
the eye, ICL surgery is performed
inside the eye. Additionally, in the
Call 991-2014 or
online at www.premiereyes.com.
Photo Image Courtesy of STAAR Surgical
Photo Image Courtesy of STAAR Surgical
BusinessWomanPA.com | January 2013 ~ 19
WELLN
ESS
The Visian ICL (intraocular lens). It is
clear, shown in blue for better clarity.
Iris
Visian ICL
Natural lens
The Visian ICL sits behind the iris, the
colored part of the eye, and in front of
the natural lens.
WELLNESS
20 ~ January 2013 | BUSINESSWoman
United States, ICLs are only
available to treat nearsightedness.”
He adds that, “based on a
complete eye exam and refractive
surgery screening, it can be
determined which is the better
procedure for each individual. Any
surgical procedure has risks and
limitations, and a good doctor will
go over all of these during a typical
consultation.”
The Recovery Process
Immediately after LASIK and
ICL surgeries, the lenses will begin
to heal on their own. Patients need a
ride home following the procedure
and are asked to rest at home. They
need to schedule a follow-up visit
for the next day to check on their
progress. They are given a
protective eye shield to wear at
night to guard the eye from
accidental injury or rubbing while
they sleep.
“Although most people report
little to no pain, they can take over-
the-counter pain medication as
needed during recovery if there is
irritation,” Brent comments.
Often, patients comment that
they see better as soon as the
surgery is completed. However,
most patients see the maximum
effects of surgery one to seven days
after the procedure. And although
they can resume normal activities
within 24 hours of surgery, the eye
will actually take four to eight weeks
to fully heal.
Is There Anyone Not a Candidate
for These Procedures?
Corrective eye surgery is very
popular. There are many people
who would like to undergo one of
these procedures but are not good
candidates. In certain cases, health
problems such as diabetes or high
blood pressure can make it risky for
them to have such a procedure.
How Costly are These Procedures?
According to a survey of
refractive surgeons conducted
by a leading industry analyst
that was commissioned by
AllAboutVision.com, the average
price for LASIK eye surgery
performed in the United States in
early 2010 was approximately
$2,150 per eye.
On average, the out-of-pocket
expenses incurred for ICL surgery
range from $3,000 to $5,500 per eye.
However, this estimate does include
all aspects of the surgery process,
including the cost of initial exam,
follow-up visit, the anesthesiologist,
and medical supplies needed. The
costs vary among practices and
many people have medical flex
plans they can use to save on the
procedure by using pre-tax dollars.
So if you are considering
corrective eye surgery, your best bet
is to choose a qualified surgeon, get a
thorough evaluation, and be sure all
of your questions are answered.
“
”
Based on a complete
eye exam and
refractive surgery
screening, it can be
determined which is
the better (eye
surgery) procedure
for each individual.
CO
NN
EC
TIO
NS
Ashley Wise recently earned the designation of enrolledactuary. Wise is already an associate of the Society ofActuaries (ASA). The E.A. designation means that she is nowapproved by a joint board from the Department of theTreasury and the Department of Labor to perform actuarialtasks under the Employee Retirement Income Security Act(ERISA).
WOMEN TOWatch
ACHIEVEMENTS &Applause
Claire Weaver, CPA, CSEP, AEP, ashareholder at SF&Company, CPAs andBusiness Advisors, has been appointed asaudit committee chair of the York CountyCommunity Foundation. Weaver has alsobeen appointed to sit on theSuperintendent’s Lay Advisory Councilof the York Suburban School District.
Lisa Stokes was recently installed as the corporate advisor tothe Board of Executive Women International. Stokes,representing B.R.P. Entertainment and EWI of Harrisburg,looks forward to this new leadership role in one of theworld’s top associations for businesswomen.
Heather Eggert has joined the Henry &Beaver LLP firm as attorney at law. Sheearned her doctorate degree fromVillanova University School of Law.Most recently, Eggert served aninternship with Villanova UniversitySchool of Law Civil Justice Clinic,Villanova, Pa.
BusinessWomanPA.com | January 2013 ~ 21
Jasmine Gould is the new director of business developmentfor Strategic Consulting Partners. Gould recently graduatedfrom George Mason University with a degree in globalaffairs. She has just opened up new headquarters inArlington, Va., in order to pursue work with the federalgovernment in the DC area.
Cydnie Kelly has been hired as community office managerand financial services officer for F&M Trust’s newMechanicsburg office. Kelly has nearly six years of bankingexperience, most recently as a retail banking branch managerat Sovereign Bank’s Enola branch. Previously, she served as afinancial sales consultant as well as assistant branch manager.
Benay Nachin has recently beenpromoted to the position of chiefcompliance officer for Metro Bank.Nachin has 20 years in banking andmost recently served as Metro’scompliance manager. She holds a degreein accounting from Indiana Universityof Pennsylvania.
Deirdre Sullivan has joined the law office of Hoffmeyer &Semmelman, LLP, as an associate. Sullivan will focus her 13years of legal experience in the areas of wills, trusts, estateplanning, decedent’s estates, and criminal defense, as well asother areas of general practice.
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From left: Anja Thompson
and Megan Gingrich of Best
Western.
Harrisburg Regional Chamber & CREDC Expo
From left: Lori
Durborow, Marie
Johnston, and Amy
Beth Martin of HACC.
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22 ~ January 2013 | BUSINESSWoman
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Choices and Decisionsby Carl Nilsen
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American Business Women’s Association (ABWA)
Continental Yorktowne Chapter
6 p.m.
4th Tuesday of the month
The Roosevelt Tavern, 400 West Philadelphia St., York
Jean Weicht
Camelot Chapter
6 p.m.
3rd Monday of the month
The Radisson Penn Harris Hotel & Convention Center,
Camp Hill
Tania Srouji, President
[email protected], www.abwacamelot.com
Lancaster Area Express Network
7:30 – 9 a.m.
3rd Wednesday of the month
Lancaster Country Club, 1466 New Holland Pike,
Lancaster
Lisa Horst, 717.381.7312
Lebanon Valley Chapter
6:30 p.m.
4th Wednesday of the month
Hebron Hose Fire Company, 701 E. Walnut St., Lebanon
Barbara Arnold, 717.867.5227
www.abwalebanonpa.com
Penn Square Chapter
11:45 a.m. – 1 p.m.
2nd Tuesday of the month
Hamilton Club, 106 E. Orange St., Lancaster
Dottie Horst, 717.295.5400
Women at Work Express Network
11:30 a.m. – 1:15 p.m.
2nd Thursday of the month
Heritage Hotel, 500 Centerville Road, Lancaster
Virginia Klingensmith
Yellow Breeches Chapter
6 p.m.
4th Wednesday of the month
Comfort Suites, 10 S. Hanover St., Carlisle
Leslie Shatto
Central PA Association for Female Executives (CPAFE)
Jan. 9, 2013
7:30 – 9 a.m.(Registration Required)
Giant Super Foods, Community Room, 3301 Trindle Road
Camp Hill
Jessica Warren
[email protected], www.cpafe.org
Executive Women International
Harrisburg Chapter
5:30 p.m.
3rd Thursday of the month
Rotating location
Cynthia A. Sudor, 717.469.7329
[email protected], www.ewiharrisburg.org
Harrisburg Business Women
11:30 a.m. – 1:30 p.m.
2nd Tuesday of the month
Best Western Premier Central Hotel & Conference Center
800 East Park Drive, Harrisburg
Lynne Baker
717.975.1996
[email protected], www.HBWLuncheon.com
Insurance Professionals of Lancaster County (IPLC)
5:45 p.m.
3rd Tuesday of the month
Heritage Hotel, 500 Centerville Road, Lancaster
Krista Reed, 717.945.4381
[email protected], www.naiw-pa.com/lancaster.htm
International Association of Administrative
Professionals
Conestoga Chapter
5:30 p.m.
4th Tuesday of the month
Woodcrest Villa, 2001 Harrisburg Pike, Lancaster
Barbara Tollinger
[email protected], www.iaaplancaster.com
Harrisburg Chapter
5:30 p.m.
3rd Monday of the month
Holiday Inn Harrisburg East, Lindle Road, Harrisburg
Karen Folk, CAP-OM, President
Jodi Mattern, CPS, Webmaster
www.iaap-harrisburg-pa.org
White Rose Chapter of York
6 p.m.
3rd Wednesday of the month
Normandie Ridge, 1700 Normandie Ridge Drive, York
Dorothy Keasey, 717.792.1410
Mechanicsburg Business Women
11:30 a.m. – 1:30 p.m.
3rd Wednesday of the month
Liberty Forge, 3804 Lisburn Road, Mechanicsburg
Pennsylvania Public Relations Society
5:30 p.m.
Last Thursday of the month
Suzanne Graney, President, 717.910.2948
www.pprs-hbg.org
Shippensburg Women’s Area Networking (SWAN)
Noon
1st Wednesday of the month
Rotating location
Amanda Ridgway, 717.658.1657
Women’s Business Center Organization (WBCO)
11:30 a.m.
2nd Tuesday of the month
Alumni Hall, York College of PA
Mimi Wasti
Women’s Network of York
11:30 a.m.
3rd Tuesday of the month
Outdoor Country Club, 1157 Detwiler Drive, York
Jennifer Smyser, 717.495.7527
www.wnyork.com
W O M E N ’ S N E T W O R K I N G G R O U P S
BusinessWomanPA.com | January 2013 ~ 23
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