Business Transformation Using TOGAF
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Transcript of Business Transformation Using TOGAF
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www.eturnti.comenabling enterprise intelligence
Kiran Divakaran
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Developer
Analyst
Architect / Manager
Director Technology
Enterprise Architect
www.eturnti.com
Infosys
Ondot Systems
Misys
Eturnti Consulting
Consulting and Training on Enterprise Architecture
Kiran Divakaran@eturnti
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Transform or Perish
Operating margins are on a slump
Recurring Licensing revenues are decreasing
Support Costs are increasing even with offshoring
Entire new industries are moving cheese of existing players
Employee morale is at its lowest.
Do not know how to bring about change in the organization
No new products or offerings do not hit the right note with customers
Ability of an organization to learn is becoming a challenge
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IT RationalizationKeeping your
lights ON
Application Portfolio
ManagementIT Optimization
ARCHITECT
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Keep Your Lights ON
Six Sigma
80 / 20 Principle
Value Chain Analysis
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Home grown product or solution has now grown
Enterprise grade.
Simple Applications Enterprise Grade Applications
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http://forums.juniper.net/t5/Industry-Solutions-and-Trends/Meatballs-and-Spaghetti-how-to-untangle-the-cloud/ba-p/121808
Does your AS IS Architecture Look Like this
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Have the commitment will go
www.opengroup.com/togaf
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Useful for moving from AS IS State to TO Be State
Mix Agility and Architecture in what proportion to deliver value.
Useful in Business and Digital Transformations
How do you move from big vision in a product or solution to execution
How is a solution architect different from an enterprise architect
Where does Business and Technology meet and how do you manage the
Interconnect ?
Abstraction is a key asset for an Architect ? How do you think abstraction ?
Why TOGAF ?
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Strategic Change
EnterpriseCapability
Identify Capabilities
across (BDAT)
Conceptual Architecture
Logical/Physical Support
Value
Concept to Cash
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TOGAF uses Deming’s cycle at its core
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Continuous improvement at its core
www.opengroup.com/togaf
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Traditional Transformations – Sequential / Waterfall
Roger Sessions -- http:/msdn.microsoft.com/en-us/library/aa479371.aspx/
Global HR
Payroll
General Ledger
Accounts Payable
Accounts Receivable
Billing
Assets
Accounting
Treasury
Employee Portal
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Non Sequential / Agile / Iterative
www.opengroup.com/togaf
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If you exactly delivered to your customer
what he asked for in the beginning of the
project then you have failed
Agile Principle / Fact of life
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Agility and Architecture Partioning
Roger Sessions - http:/msdn.microsoft.com/en-us/library/aa479371.aspx/
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Architecture Iterations or Partioning
www.opengroup.com/togaf
Time
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Drill Down to the details
Program Level
PortfolioLevel
ProjectLevel
Detailed Solution Level projects
Port the existing users to LDAP
Revamp the UI Layer / Decouple from the business tier
Data Migration of profiles for the users to LDAP
Program Level Strategic ProjectsOne Digital Experience for End User
Omni Channel Gateway
Single Sign ON for all users
Portfolio Projects / Segment projects
Go for a Canonical Messaging Structure
Move all Sign ON into LDAP/Common Format
Develop UI for tablets,phablets,android,devices
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Identify pain points
What to accomplish ?
Arch
Definition
Opportunities
Transition
Architectures
Execute
Is Value Obtained
www.opengroup.com/togaf
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Get Organization
Buy In
Architecture
Right
Make it work
Keep it running
www.opengroup.com/togaf
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TOGAF Techniques and Tools
www.opengroup.com/togaf
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Pick an existing pain point in your
landscape and make that your mission
“Take up one idea. Make that one idea your life; dream of it; think of it; live on that idea. Let the brain, the body, muscles, nerves, every part of your body be full of that idea, and just leave every other idea alone. This is the way to success” – Swami Vivekananda
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Mandate – Bring the UnBanked Into the Banked
Executive Vision - Rural banking and Micro Finance need to be addressed for
sustainable growth
Drivers for effecting this change. Micro Finance and small time money changing hands is not
organized and even non-existent .
Objectives : Gather the list of BPL( Below Poverty Line) people in need of money storage.
a. Meet the people in need of banking on foot / door to door.
b. Employ rural youth as ambassadors on commission or even motivate them to do it for free as
finally a self sustaining village will eventually be beneficial to all.
c. Show them the projected savings and what money saved can buy.
d. Create and explain the value proposition of choosing a certain Micro Finance
Companies.
a. Bring these under a common umbrella linking Aadhaar ID and govt regulatory setup
which will prevent fraud and dubious middlemen.
a. Use mass media, paper hand-outs, stick up posters at common places where people visit in the
village to spread the message to have far reaching effect.
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Setting Your Vision
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Vertical and Horizontal Cross Cutting concerns
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Mandate and Regulatory Bodies
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Business Principles Operating Model
a) Rationale All un banked users to be verified by Aadhaar ID or fingerprinting
to eliminate duplicity.
Implications Not having this form of validation would require that the
users of the banking system needed to have someone who could refer them.
Security infrastructure need not be elaborate given Aadhaar ID's penetration
in the rural sector.
b) Rationale All users of the systemwill transact not more than 1000/- per day.
Implications Not keeping an upper limit on the money withdrawn would
amount to expensive security solutions and personnel not affordable in such
areas.
Ideally we can go around the data , application and technology architectures
for driving rural governance. Let's say at the moment we are confronted by
putting the business architecture right and the rest of the architectures would
come eventually.
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Some examplesof commonmetaphors here for rural banking would be
1. Daily Deposit Scheme - This can be put across in vernacular terminology and context as
suitable to the public where this is being implemented.
2. Identify the Stakeholders and segregating the term holders based on the scheme
applicable.Daily / Monthly or Bi Monthly etc.
3. Deposit Process - Collection executive comes and handles either give or take of money.
4. Fingerprint / Aadhaar ID/ or Identify verification proc - Authenticate the people
deposit or withdrawing the money.
5. Central Consolidation of Daily Balances - Initially a bank executive collects the details
and goes and deposits the same in the banks backend system travelling back to the
operationscentre. So balances will be offline and have an offline limit.
Product / solution wide taxonomy / metaphor
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Identifying your business capability
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Conceptual Vision
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Business Work Flow based on the taxonomy
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Deployment Diagram
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Knowledge Management – Enterprise Continuum
www.opengroup.com/togaf
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Analysis tool: Help establish the key relationships and dependencies between the business services, business processes, applications and technology
Planning tool: Helps develop architecture roadmaps and align strategy with execution
Decision-making tool: Provides a sound framework for making decisions.
Design tool: Industry best practice design approaches, patterns, guidelines, and reference models
Change management tool: Manage change across multiple development projects and initiatives
Governance tool: One stop shop for a master repository which holds the target enterprise architecture, and a single architectural blueprint of principles, standards, patterns, policies, guidelines, reference models, reusable assets and templates
Alignment tool: Marry business strategy and IT delivery. Get all on aligned to the same operating model.
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Get out of your way for your own good.
Common Roadblocks
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What if there is no Reference Architecture for Your Enterprise ?
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If you don’t you will still have one which may not be to your liking.
#1
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You will not know what lies under the hood.
#2
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People who built it are no longer with the Organizations.
#3
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FIXCreate one which is there for all to see at least at a reasonable degree of understanding.
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What pushes people to HAVE it ?
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Release 1.0
Release 2.0
Release 3.0
Release 4.0
How did it all start ?http://pixabay.com/en/background-brown-circle-cut-detail-84678
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How do you Optimize ? Here is how ?
What is your key
Offering/capability
Product/Solution
Vision
Business Architecture
IS ArchitectureTechnology Architecture
Reference Architecture
Where are we
Where do we want to go?
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Have a product and then you create an architecture around it.
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MYOPIC VISION can’t see
ahead problem
Reference Architectures Cures
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Diego David Garcia | Creative Commons - Flickr
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You do not know what pieces make up your overall landscape.
Most often things start of simple and over a period of time they end up
becoming monolithic and complex.
How do you classify your architectural artefacts systematically ?
What kind of components go into what sections and how do you string
together an architecture around it.
It is common that many architectures are connected to each other over a
period of time but were designed for serving specific purposes.
Finally it is all about separation of concerns
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Use Cases
Logical View Component View
Process View Deployment
View
Philippe’s 4+1 View for segregating your concerns
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Separation of Concerns
https://en.wikipedia.org/wiki/Philippe_Kruchten
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Conceptual –
Logical
Physical / Technical
Contextual–
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Strategic Thinking – Connecting People – Face book
Logical Thinking – What is involved in connecting people ?
What are the logic steps in them ?
Friends , Close Friends , Relatives.Build ER Diagrams Around this
Establish what all kinds of data you may need here.
Physical – Create the requisite Infrastructure
Define the tables, field length and the logic
Flesh out the details of what business problem are
you going to solve.
Examples of this thought process ?
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IISO/IEC/IEEE 42010
create views
viewpoints stakeholders
concerns architecture frameworks architecture models
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Deployment View of your Architecture
http
http
http
ssl
ssl
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TOGAF Artefacts - The Open Group Togaf 9.1