Business Solution Education - PEM Introduction_1.02
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Business Solution Education - Introduction Overview of main BSE activities related to PEM
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Transcript of Business Solution Education - PEM Introduction_1.02
Business Solution Education - IntroductionOverview of main BSE activities related to PEM
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Stage Overview and BSE activities
Stage 0Pre-project
Stage 1Starting up
Stage 2Preparing
Stage 3Defining
Stage 4Developing
Stage 5Implementing
Stage 6Closing
Business user impact assessment
Training scope,
strategy & org.
Training need analysis (TNA)
Training planning
Training solution development
Training preparation & delivery Training
result analysis & handover
Click boxes to learn more
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Business user impact assessment
Stage 0Pre-project
Stage 1Starting up
Stage 2Preparing
Stage 3Defining
Stage 4Developing
Stage 5Implementing
Stage 6Closing
Education solution assessment
Organizational size assessment
Scheduled release
Process impact assessment
• New 1:20 (1 day course = 20 days development)
• Add on 1:10• Adjustment 1:5-1:10
• Large ≥500• Medium 100-500• Minor ≤100
• Major• Minor• Custom
• Domain• Main process• Process• Business Process Role
Cross functional assessment
Jacob Thoft-Christensen
CHANGE:Business Solution Scope Assessment -->Education solution assessmentWill affect multiple slides
Jacob Thoft-Christensen
CHANGE:Organizational scope assessment -->Organizational impact assessment -->Organizational size assessmentWill affect multiple slides
Jacob Thoft-Christensen
Explanation added to first example "New 1:20"I also deleted the brackets
Training scope, Strategy & Organization
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Stage 0Pre-project
Stage 1Starting up
Stage 2Preparing
Stage 3Defining
Stage 4Developing
Stage 5Implementing
Stage 6Closing
• Multiple BPR* Multiple courses• Multiple BPR One course• Single BPR Multiple courses• Single BPR One course
Education solution assessment • New 1:20• Add on 1:10• Adjustment 1:5-1:10
Organizational impact assessment • Large >500• Medium <500• Minor <100
Roll out strategy assessment • Pilot• Big Bang• Grouped sequential• Sequential
Training scope assessment
*BPR = Business Process Role
Jacob Thoft-Christensen
CHANGE:Roll out scope assessment -->Roll out strategy assessment
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Training need analysis (TNA)
Stage 0Pre-project
Stage 1Starting up
Stage 2Preparing
Stage 3Defining
Stage 4Developing
Stage 5Implementing
Stage 6Closing
Process Solution System Solution Mapped to
• Business BP/Solution Design• As-Is & To-Be • Business Process Role description
• Technical solution
Business solution design
Training solution design
• Course outlines (content)• Duration• Method
• Education solution assessment
Process + Technology + People
Training solution design
HR Master data
Employee BPR mapping
BPR Course mapping
Training need
IT Skills
Pre-requisite training
Geography
Demography
Org. chart
Training planning
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Stage 0Pre-project
Stage 1Starting up
Stage 2Preparing
Stage 3Defining
Stage 4Developing
Stage 5Implementing
Stage 6Closing
Training scope assessmentStage 1
Business user impact assessmentStage 0
Training need analysisStage 2,3,4
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Project Management plan
Release plan & Go live dates
Infrastructure & Technical support
Resource assignment
• Business Solution Education (Group)• Business Solution Team (BU)
Training plan
NB: Invitations 8 weeksprior to training
Training solution development
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Stage 0Pre-project
Stage 1Starting up
Stage 2Preparing
Stage 3Defining
Stage 4Developing
Stage 5Implementing
Stage 6Closing
Training scope assessmentStage 1
Business user impact assessmentStage 0
Course development according to BSE process
• Learning objectives• Course outline• Presentation• Exercises• Teacher plan• Handouts• Navigation Notes• EUP’s• Ease.
• Client copies• Exercise Data• Training user setup
Training methods
IT infrastructure
Classroom
E-learning
Webinar
Training need analysisStage 2,3,4
Training preparation & delivery
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Stage 0Pre-project
Stage 1Starting up
Stage 2Preparing
Stage 3Defining
Stage 4Developing
Stage 5Implementing
Stage 6Closing
Prepare training solution deliveryStage 4
Execute training solution deliveryStage 5
• Assign instructor• Ease keys• Assign training system client• Maintain data• Create courses in LMS (local/global)• Send out invitations• Print materials
• Pre test Ease• Conduct course• Post test Ease• Satisfaction survey
Training result analysis & handover
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Stage 0Pre-project
Stage 1Starting up
Stage 2Preparing
Stage 3Defining
Stage 4Developing
Stage 5Implementing
Stage 6Closing
Training resultsProject evaluation
Training hand overBSE/BST task
• Ease measurement analysis• Satisfaction consolidation• Attendance• Acceptance• Resistance• Key learning's• Follow up courses?
• Finalize all materials• Knowledge Transfer to BST• Open up course for registration on LMS
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