Business simulation as a vehicle for job Saudization of management positions.

LOGO

Author : Ashraf Osman, 2013

Jumpstart Your Saudi Managers’ Career and achieve better business

results

CESIM Business Simulation

Multiple customized industry sectors; Banking, Telco, Power, Marketing, Services, General & International Management, Hospitality.

http://ashraf-osman.com

Introduction

Saudization or job localization in Saudi and other GCC countries has been an ongoing challenge for quite some time. The employment pyramid has 3 levels:

1. Performance level (technical, administrative, service jobs).2. Middle Management or departmental (decision making and HR skills).3. Senior Management (strategic and financial decision making).

The base of the pyramid (performance) witnesses a lot of ongoing efforts and initiatives on both training as well as regulatory fronts, however the middle and senior management represent a different challenge.

Decision making is the result of training, coaching and real life experience, taking wrong decisions and making mistakes is inevitable as well as costly.The cost could be loss of profits, market share, or worse losing organization’s reputation. The only way to avoid this is to include “Business Simulation” in the Saudi managers qualification program.


Introduction

Business simulation gives the participant the following benefits :

1. Actual use of learning content2. Immediate use of subject matter knowledge3. Work closely with others4. Compete against real people5. Engage human emotions (discuss, apply, review, compete, etc..)

Above all, it is a safe environment to practice real life situations, compete against real people. You take decisions that will affect your company and see the immediate effect on your P&L statement and balance sheet.

This presentation is about what I consider the best player in the field of Business simulation (CESIM). I have been in GCC countries for 20+ years and know the challenges they face in localizing as many jobs as possible and I confidently believe that Business Simulation is a great tool to expedite the building of qualified Saudi decision makers.


Introduction

CESIM is a Finnish company that started developing business simulations since 1996.

In my opinion they have the best multi-lingual, multi industry, customizable portfolio of business simulators in industries as Banking, Telco, Power, Marketing, Services, General & International Management, Hospitality.

Now relax and enjoy the presentation Author : Ashraf Osman, 2013

What is “Simulation”?

• The imitation of the operation of a real-world process or system over time.

• Used to show the eventual real effects of alternative conditions and courses of action.


Why “Simulation”?

Simulation is used when the real system cannot be engaged, because it is: Not accessible Dangerous Unacceptable to engage (costly) Being designed but not yet built


Information Retention Rate

Lectu

re

Reading

AV

Demo

Discussi

on

Practice

by doing

Teach oth

ers

01020304050607080

5 1020

30

50

75 80

Retention rate

Source: NTL Institute for Applied ScienceAuthor : Ashraf Osman, 2013

History of physical simulation


Benefits of Physical Simulation

• Personnel and equipment safety• Financial risk avoidance• Actual use of learning content


Business simulation


Benefits of Business simulation

• Actual use of learning content • Immediate use of subject matter knowledge• Work closely with others • Compete against real people• Engage human emotions (discuss, apply, review,

compete, etc..)• Ability to instantly see the quantitative impact of the

qualitative decisions (taking bold decisions and see the impact on profitability).


What today’s leaders want

• Training content that is :– Helpful– Engaging– Applicable– Challenging– Contemporary


Engaging ?

• What is your reaction if the police tells you:

1. “There is a violent criminal loose in your country”

2. “ There is a violent criminal loose in your city”

3. “ There is a violent criminal loose on your street ”

Engagement increases with the possibility of direct impact.


Simulation and Game Theory

• Creating successful Sims requires balance between:– Business acumen– Learning acumen– Technical acumen

• A good business simulation should be: – Highly engaged– Learn a lot about the subject matter– No distracted by technology– Run by experienced facilitators


Game theory


Source: Using Business Simulations and Serious Games by Hugh HunterAuthor : Ashraf Osman, 2013

What happens in a simulation

1. Participants read the setup and background (case). 2. Participants make decisions within their teams. 3. Participants see results in the form of a winning

metric( s). 4. Participants make more decisions to try to better

their positions against the other teams. 5. At the end, there is a placement of team

performance. There are clear winners and losers.


Simulation types

Simulation type Engagement Strategic Application

Corp. Cultural Awareness

Development Complexity

Human vs. Computer Medium-Low Medium Low Medium

Human vs. Human High High High High

Off the shelf Low Low Low Low

Tailored High High High Medium

Customized High High High High


How Children Learn

No Risk

No Fear

Don’t care if they look ridiculous !

Talking

Trying

Playing

Asking

Agree/disagree

Children learning


How Adults Learn

Adult learning

Want to use what they know

Wonder why they’re here

Resist & resent

Want to feel acknowledged

Then finally start learning !

• Risk

• Fear

• Self-Image


Adult Learning Using Business Simulation

Want to use what they know

Adult learningWhy should I learn this?

Resist & resent

Want to feel acknowledged

Start of learning• No Risk

• No Fear

• Immediate use of subject matter

• Self-actualization through competition with real people

Trying

TalkingAsking

Agree/disagree

Playing

X

X

X

X

X


Author : Ashraf Osman, 2013 http://ashraf-osman.com

Author : Ashraf Osman, 2013http://ashraf-osman.com

Author : Ashraf Osman, 2013 http://ashraf-osman.com

LOGO


http://ashraf-osman.com

Business simulation as a vehicle for job Saudization of management positions.

Business

Transcript of Business simulation as a vehicle for job Saudization of management positions.