Business Requirements for Termination of Line
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Transcript of Business Requirements for Termination of Line
Business Requirements for Termination of Line Letter of Request with the ff. contents:
1. Account Name (to whom the number is registered) 2. Account Number (found in your Statement of Account’s upper right portion) 3. Service Number / Reference Telephone Number 4. Contact person 5. Contact number 6. Indicate the reason for termination
Attachment/s:
Letter must be signed and with designation of the company’s authorized signatory (managerial and up only)
Photocopy of 2 valid IDs of the authorized signatory
Please rewrite the type of ID and ID number, for easy reference
A copy of IRRA ( Instrument Recovery Receipt) for DSL only Letter of Request can be forwarded to any of the channels:
Via fax, to 02-8606426; attention to PLDT Customer Care Representative’s Name
Via email, to [email protected] ; attention to PLDT
To any PLDT Business office; attention to PLDT Reminders:
Kindly settle your billing.
Surrender units / equipment at any Business Office and you will be issued with Instrument Recovery Receipt.
If you will be sending a Letter of Request via fax, please indicate the following details for your primary contact information: 1) Email Address, 2) Fax Number, 3) Contact Number/s. This will greatly help us in informing you if we’ve received all the documents you’ve sent over.