Business Process Outsourcing Axean PacificIntellix.

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Business Process Outsourcing Axean Pacific Intellix

Transcript of Business Process Outsourcing Axean PacificIntellix.

Page 1: Business Process Outsourcing Axean PacificIntellix.

Business Process Outsourcing

Axean Pacific Intellix

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Axean Pacific and Intellix

Axean Pacific: A consulting services company working in healthcare since 1997.

Intellix: A healthcare consulting company specializing in business management services.

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Alliance Partners

Access Worldwide: Providing a variety of sales, education, communication and Business Process Outsourcing (BPO) services since 1983 with 1,300+ employees in four locations nationwide and an offshore communication center in the Philippines.

Summersault: Providing high-value outsourced transaction processing and business services since 1996 for healthcare, financial services, and logistics companies with facilities based in the Philippines.

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Business Services Multilingual Teleservices Member/Customer Retention Lead Generation Win-Back Programs

Pharmaceutical Services Medical Education Clinical Trial Recruitment Direct-to-Consumer Support Pharmacy Stocking Physician Product Detailing Disease Management

Transaction Processing Claims and Reimbursement Accounts Payable General and Fixed Asset Accounting HR Administration

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Alliance Strengths

Call center and business processoutsourcing services.

Mainstream and in-language support. 15+ languages on any given day:

English, Spanish, Cantonese, Korean,Tagalog, Vietnamese, and more…

4 US and 2 Philippines based facilities. Secure and high technology facilities.

EMedia, phone, print ISO9000 certified. Structured management

methods and standards.

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Reach. Communicate. Educate.

Offerings Claims Processing Risk Registry and Disease

Management Pharmaceutical Services:

Education, Awareness, Stocking Programs

Member Outreach and Retention Programs

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Solutions that Work

Call Center Inbound Customer Service Prescription Order

Processing 3rd Party Verification Physician Locator

Call Center Outbound Member Acquisition Member Retention Product Awareness Win-Back Campaigns Market Research

Transaction Processing Claims and reimbursement processing Marketing Incentive Program across 14 countries General accounting and asset management

services Accounts payable and order processing

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Abbott Labs Acurian Allergan AstraZeneca Barr Labs Baxter Bayer Berlex Biovail Boehringer

Ingelheim

BMS Cardinal Health Eli Lilly Forest GlaxoSmithKline HCG IBM Janssen LifeScan Merck Novartis

Noven Ortho Biotech Ortho-McNeil Pfizer Procter & Gamble Searle Schering Solvay Warrick Wyeth

BPO Client Roster