Business-Process-as-a-Service (BPaaS)Partnering to drive business impact

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Contact

Sandile Gwala Managing Partner, BPaaSTel: +27 (0)11 209 6899Email: sgwala@deloitte.co.za

Lungelo NomvaloProject Services LeaderTel: +27 (0)12 482 0022Email: lnomvalo@deloitte.co.za

Deloitte has one of the largest programme leadership capabilities in the marketplace and we are renowned for our critical involvement in our clients’ largest and most complex change and capital programmes. The ability to manage change is in itself a strategic differentiator and we have developed a range of capabilities and offerings that deliver successful and accurate outcomes for our clients.

The Deloitte Project Solutions (PS) offering is in place to work with our clients across all industry sectors to translate strategy into programmes of work to assure their delivery and to embed the project, programme and PMO capability required to support the challenges of large-scale complex change.

The iPMO is a formidable force in setting a proactive, intensive tone for delivering the most difficult programmes. It establishes tailored processes, systems and functions designed to improve programme management effectiveness. It provides the leadership team with practical, strategic support to manage the programme’s direction, focussing on outcomes, addressing uncertainty, providing reassurance that the right things are implemented and that risks are being managed.

The Complex Programme Planning approach requires the application of 3 building blocks to success across the Complex Programme Planning Lifecycle. Applying this model to the planning landscape on a complex programme enables a number of favourable outcomes.

The Project Solutions team have extensive experience in a variety of Infrastructure & Capital Projects sectors with much of the work falling within Energy & Resources, Transport and Social Infrastructure.

There are 6 capability areas we focus on: Business case / project feasibility, Project Controls and Governance, Commercial / Contract Management, Technology and Information management, Operational Readiness and Project Risk Management.

Enterprise & Supplier Development is integrated with social responsibility to produce a holistic and systematic approach in fulfilling a company’s mandate. We work with communities to establish enterprise development capability and facilitate social development in collaboration with relevant stakeholders - evaluate SMMEs for business linkages and provide community advisory, programme development and evaluation. 

Our project assurance value chain focuses on the following areas:

• Stakeholder engagement and alignment• Business case alignment and reporting• Contract management and programme governance• Project controls focusing on scope, quality, effort, risk and time & cost

Our Strategic Portfolio Management capability is used to help clients get control of the portfolio of initiatives they have running and to optimise the value they get from their projectinvestments. The focus is on helpingorganisations: Align the projects that the business does with its strategy and goals. Select the projects that provide the greatest benefit to the organisation. Optimise the portfolio to make most efficient use of resource.

Project and programme management specialists - a cut above the rest

Project and programme management services:

How can our dedicated team of high calibre project and programme management specialists help your organisation?

Project Services

iPMO1 Programme Assurance2 Strategic Portfolio Management 3

Complex Programme Planning4 Infrastructure & Capital Projects5 Corporate Social Responsibility and Local Economic Development Initiatives 6

Planning Methodology

Strategic Alignment

Multi-tiered Planning