Business performance checkup

7/25/2019 Business performance checkup

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www.ids-scheer.com

Business Performance Check-Up

Prof. Dr. Dr. h.c. mult. August-Wilhelm Scheer

Founder, IDS Scheer AG


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IDS Scheer AG www.ids-scheer.com

Why Business Performance Management?

Holistic management conceptfor improving a companysperformance & profitability


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BPM Roadmap

BPM Applications

BPM Technology


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BusinessPerformanceManagement

BPM Applications

Phase II Phase IIIPhase I


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Data

Processes

Events& rules

Strategic

Operational

Tactical

Operational

Supporting

Gover-nance

Future(confi-

guration,planning)

Present(monitoring)

Past

Design,modeling

Realization

Controlling,monitoring Technical

experts

Businessuser

BP owner

Wellstructured

Semi-structured

Know-ledge-basedprocesses

Paperdocuments

Digital

documents

Realphysicalobjects

Project-oriented

Singlebusiness

area

Company-wide

FinanceMulti-

dimensionalindicators

Enterprise-wide KPI

ARIS HouseHouse of BPMAdvanced BPM

BPM Applications



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Data

Processes

Events& rules


Strategic

Operational

Tactical

Operational

Supporting

Gover-nance

Future(confi-

guration,planning)

Present(monitoring)

Past

Design,modeling

Realization


experts

Businessuser

BP owner

Wellstructured

Semi-structured


Paperdocuments

Digital

documents

Realphysicalobjects

Project-oriented

Singlebusiness

area

Company-wide

FinanceMulti-


Enterprise-wide KPI


BPM Applications



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BPM Objects

time

IF an event exceeds a limitTHEN start action

Data Events and RulesProcesses

Cluster

Cluster

Cluster

Cluster

Cluster

Applicationsystem

type

Event

Event

Event

Function

Function

Applicationsystem

type

Capability

CapabilityQuotation Order

Orderno.

Orderitem

Trans-action no.

Quotationno.

CustomerID

Quotationitem

Articleno.

Quotationprice


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Process Hierarchy


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Time Focus

ReportingAnalyzing

PAST FUTURE

PlanningForecasting

(Re-)Configuring

Monitoring

PRESENT

Services

Processes

ManageLoanContract

SalesOrderProcessing

ManagePurchasing

Trans-portation

Processing

ManageCustomer

Inquiry

CustomerInquiryProcessing

Sales OrderProcessing

FinancingProcessing

InventoryProcessing

PurchaseOrderProcessing

SCHUFACreditCheckWebService

ManageInventory

WebService

SAP Non-SAP


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TechnicalExperts

(IT Department)

BPOwners

BusinessUsers

BPM User Groups


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Process-control Structure

Well structured Semi-structured Knowledge-based


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Organization Scope

Project Limited time

Single business area Unlimited time

Company wide Unlimited time


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BPM Technology

AdvancedBPM

Stand-alonetool

ERPintegration

Model-drivenbusiness

SW

ReportsDash-boards

& analytics

Mashups

Pro-grammedcontrol

flowWorkflow

Rulesengines

Application-centric

Integrated

solutions

User-centric

Cross-functional

Company-wide

B2B

Mailing

Portal

Web 2.0commu-

nities

SQL-EWDB

DWH

In-memorydatabase

(ERP) Dataintegration

Business

ProcessPlatform

SOASaaS

Batch

Interactive

Realtime& RFID


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Ordering in

Purchase OrderProcessing at

Customer

Purchase OrderProcessing at

Customer

OrderOrder

MaintainOrder

SAPB

PPModels

CreateOrderCreateOrder

ChangeOrder

ChangeOrder

CancelOrder

CancelOrder

Custome

rModels

OrderOrder

Allocate

Order

Allocate

Order EmployeeEmployee

QuotationProcessingQuotation

Processing

Sales

Employee

Sales

Employee

QuotationConfirmedQuotationConfirmed

ApproveOrder

ApproveOrder

Sales teamManager

Sales teamManager

Customer

Quote

Customer

Quote

Create

Sales Order

Create

Sales Order

Modeling

(ARIS) Stand-alone tool ERP integration Model-driven business software

OrderOrder

Allocate

Order

Allocate

Order EmployeeEmployee

QuotationProcessingQuotation

Processing

SalesEmployee

SalesEmployee

Quotation

Confirmed

Quotation

Confirmed

ApproveOrder

ApproveOrder

Sales teamManager

Sales teamManager

Customer

Quote

Customer

Quote

Create

Sales Order

Create

Sales Order

E2E Bridge

SAP Business ByDesign


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Business Software Architecture

Process engine

EAI

B2B

WFM

Portal

Service

ERPData Integration

Business ProcessPlatform SaaS

Module 1

Module 2

ServiceRepository

Module 3

Service Service

ServiceServiceService

Process engine

EAI

B2B

WFM

Portal

ServiceRepository

Service

Repository


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Data Management

DWH

DB

Data in memory

Enterprise-widedatabase

Data warehouse In-memorytechnology

DB

DB

DB


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Process Integration

Cross-functional Company-wide B2B

Company A

Company B


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User Interface

Reports

Dashboards& Analytics

Mashups


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INTERACTIVE Model Viewer 3D


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Business

PerformanceManagement

Data

Processes

Events& rules

Strategic

Operational

Tactical

Operational

Supporting

Gover-nance

Future(confi-

guration,planning)

Present(monitoring)

Past

Design,modeling

Realization


experts

Businessuser

BP owner

Wellstructured

Semi-structured


Paperdocuments

Digitaldocuments

Realphysicalobjects

Project-oriented

Singlebusinessarea

Company-wide

FinanceMulti-


Enterprise-wide KPI


User Evaluation



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Summary

BPM Applications BPM Technology

Business performance checkup

Documents

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