Business People Excellence
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Transcript of Business People Excellence
3
Employer’s Image Management
Market InsightCompetitive
DifferentiatorsValue Programme
Financial Policy Budgeting & Risk
Business Quantitative Processes
Competencies Processes
Value & Culture Processes
Strategy
Planning
Operations
Pro
duct
ivity I
mpro
vem
ent
Remuneration Planning
Staff Size Planning
Legal & Admin Framework
Compliancy & Administration
Competencies Planning
Talent Flow Management
Employee Satisfaction & Well-Being
Recruitment & Selection
Reward ManagementPerformance Management
Managers’ Support
Business and People ExcellenceFramework
Business & People ExcellenceStrategic level
• Define the opportunity & viability of HR strategyMarket Insight
• Define the HR investment policy / valuation schemeFinancial Policy
• Define HR attributes which provide competitive advantage to businessCompetitive
Differentiators
• Define the policy to remove, reduce the likelihood of the risk happening or minimize harm in the event that something happens.Risk Management
• Define the fundamental values to reflect business imageValue Program
• Define the strategic employer's branding approachEmployer’s Image
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Business & People ExcellenceTactical Level
• Plan & design a balanced benefits systemRemuneration
Planning
• Plan staff size and its compositionStaff Size Planning
• Plan & define regulatory instrumentsLegal & Administrative
Framework
• Plan & define the need & evolution of appropriate skills & knowledge
Competencies Planning
• Plan & define internal mobilityTalent Flow
Management
• Plan & define appreciation & motivational environment
Employee Satisfaction & Well-being
5
Business & People ExcellenceOperational Level
• Perform execution of operational activitiesCompliancy &
Administration
• Perform positive recognition Reward Management
• Perform job opening, application analysis, selection and induction of new employees
Recruitment & selection
• Perform competencies & evaluations activitiesPerformance Management
• Perform & provide adequate coaching, tools & assistance to team managers
Managers’ support
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Business & People ExcellenceProductivity Improvement
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Metrics & KPIMetrics & KPI
Metrics & performance
Process capabilities
ReportingReporting
Strategic
HR management
Team Manager
Continual Improvement
Continual Improvement
Performance evaluations
LSS - DMAIC
Maturity levels
Level 5 - Optimizing
Productivity optimized & human potential actualized
Level 4 - Predictable
Human capital performance management
Level3 - Managed
People management functions & processes defined
Level 2 - Performed
Human resources management purpose is achieved
Level 1 – Incomplete
HR administration performed
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Services
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Maturity
Assessment
Implementation
Guidance
Governance
Control
Know the problem before you solve it!
Realisticbased on interviews
Coherentbased on practices
Experienceparticipation in feedback
and conclusions
Go along, step by step
PragmaticJust what is needed
Quick WinsFirst do the obvious
TogetherFocus energy on what
people agree on
Consolidate & improve on the long term
IntegrationClean out the old habits
CompetenciesMake sure people are able
to perform
Reward SystemFuture oriented objectives
setting
Overview
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Maturity Assessment
Discover Your Potential
- Collaborative method forassessing the realsituation
- Tangible, viable andrealistic recommendations
- Results which areaccepted
- Interviews and workshopsare the basis forcollaboration
Unleash Your Potential
- YOUR implementation: youdo, with our guidance
- Limited consultant’s time, towell integrate newcompetencies into yourbusiness
- Short-cycled projectmanagement focused ondeliverables
- Guidance and support forcreating tangible value
Improve Your Potential
- Guaranteed translation ofstrategy into operationalactions
- Improved effectiveness ofboard, team and manager
- Well-adjusted reportingand measurementinstruments
- Enhanced focus onoperational excellenceand continual improvement
Implementation Guidance
Governance Control
Maturity AssessmentMATURE™
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Intake• Exact scope definition• Fine-tune expectations• Define and plan interviews
Interviews • Active listening discussion• Inventory of viewpoints
Observations & Findings Workshop
• Workshop with objective feedback• Observations are reported facts and proceedings• Findings are relevant highlights or inconsistencies
Conclusions & Recommendations
• Presentation of formalized conclusions • Recommendations: quick-wins, operational and strategic• Final input for priority setting
Action Planning• Optional stage• Measurable and agreed action plan per identified stakeholder• Programme and project management input (control scheme)
Implementation
Guidance
Implementation
Guidance
Benefits of MATURE™
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Collaborative method for assessing the real situation
Tangible, viable and realistic recommendations
Results which are accepted
Interviews and workshops are the basis for collaboration
Practical Examples
• Assessment of evaluation and gratification process
• Assessment of competencies and training processes
• Assessment of recruitment and selection
• Opportunity analysis of talent management
• Assessment behavior, culture and values
• Assessment HR strategy
• Assessment HR function
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WhatYou See
Implementation Guidance
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Client
Senior Consultant(s):Organizing the implementation,working in-the-field with your managers, preparing reportingConducting Workshops• Limited team• Limited time at your side• Focus on your managers’
competencies
Shadow Consultant:Behind the scene, theshadow consultant is thesoundboard and QualityAssurance for the SeniorConsultant
Principal Consultant:Follows the implementation forsteering together with Client’sexecutives, ensuring thatdeliverables will produce VALUE
Behind the scene
Benefits of Implementation Guidance
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YOUR implementation: you do, with our guidance
Limited consultant’s time, to well integrate into your business
Short-cycled project management focused on deliverables
Guidance and support for creating tangible value
Practical Examples
• Implementation of evaluation and gratification process
• Implementation of competencies and training processes
• Improvements on recruitment and selection
• Implementation of talent management
• Action plan behavior, culture and values
• Implementation of HR program and scorecard
• Interim management!
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Governance Control
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Director
Manager ManagerManager
Translation
Reporting
Senior Consultant
• Personal coaching• Board coaching • Scorecards
• Define tangible objectives• Improve team management• Continual improvement
• Practical operational management
• Reporting tools
Benefits of Governance Control
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Guaranteed translation of strategy into operational actions
Improved effectiveness of board, team and manager
Well-adjusted reporting and measurement instruments
Enhanced focus on operational excellence and continual improvement
Practical Examples
• Integration of HR processes into BSC
• HR steering committee installation and coaching
• Fine-tune integrated and controlled approach on performance, rewards, evaluations and competencies
• HR Scorecard and continual improvement
• Steering of talent management
• Interim management!
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Operational Services
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HR Projects
Specific transformations needspecific support from projects andexperts. Guarantee your conversionby using specialist.
Examples:Succession managementStaff sizingCompetencies planOutplacementRecruiting projectsEmployer’s branding
Training & Communication
With D&H Academy, we can proposeyou a varied offer of standard andcustomized subjects and educationtechniques to enhance your success.
As specialists in changemanagement, we can guide youthrough delicate moments wherecommunication is a key for failure orsuccess.
HR Services
Outsource Business & PeopleExcellence services toDemets&Heuskin
Benefit from support of the bestexpertsExamples:
Evaluation processCompetencies planGratifications ManagementInternal MobilityRecruiting & Selection Support
Our Value CreationPractical Contribution!
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Balanced
Solutions
Specific Solutions to Identified Problems
Long Term Vision, Short Term Results
Expertise Transfer
Short Term Projects for Flexibility
Direct Support by Directors
Best Practices ... Only at Your
Service