Business Models & Pitching Investors. Agenda Part I- Business Models –Business Models 101...

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Business Models & Pitching Investors

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Business Models 101 Part I: Business Models

Transcript of Business Models & Pitching Investors. Agenda Part I- Business Models –Business Models 101...

Page 1: Business Models & Pitching Investors. Agenda Part I- Business Models –Business Models 101 –Explaining your Business Model –Groundtruthing your Business.

Business Models&Pitching Investors

Page 2: Business Models & Pitching Investors. Agenda Part I- Business Models –Business Models 101 –Explaining your Business Model –Groundtruthing your Business.

Agenda• Part I- Business Models

– Business Models 101– Explaining your Business Model– Groundtruthing your Business Model

• Part II – Pitching To Investors– It’s a Numbers Game – Pitching 101– Proposed Presentation Format– Risk v. Reward

Page 3: Business Models & Pitching Investors. Agenda Part I- Business Models –Business Models 101 –Explaining your Business Model –Groundtruthing your Business.

Business Models 101

Part I:Business Models

Page 4: Business Models & Pitching Investors. Agenda Part I- Business Models –Business Models 101 –Explaining your Business Model –Groundtruthing your Business.

Business Models 101• A business model explains how you convert your

idea/technology into economic value.– Value Proposition – Market Segment– Value Chain– Revenue Generation & Margins– Business Environment– Competitive Advantage

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Business Models 101• Value Proposition

– Identify the customer ‘pain’ or problem.– Indicate how the product addresses that

problem.– Quantify the ‘value’ of the product from the

customer’s perspective.• Understanding ‘value’ is KEY!

– Generally wholly unrelated to your cost base.– What is the value of a bottle of Coke?– What is the value of a painkiller?

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Business Models 101• Market Segment

– Identify the specific group of customers (aka ‘market segment’) you will target.

– Demonstrate an understanding that different market segments have different needs, preferences and purchasing criteria.

– Explain why you have chosen the specific market segment.

– Quantify, Quantify, Quantify.• Important to be able to point to a present demand

from an identifiable and targetable market segment.

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Business Models 101• Value Chain

– Where does your business sit in the value chain?

• Do you need telco support/partnership?• Can you go direct-to-customer?• Do you require the availability of other

technologies (e.g. Bluetooth)?– If you are reliant on others, how will you

capture your part of the value created?– If you require other technologies, how do you

overcome consumer inertia?

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Business Models 101• Revenue Generation & Margins

– How is revenue generated?• One-off purchase?• Subscriptions?• ‘Freemium’ model?• Advertising?

– How does that tie back to the value chain?– What is your cost structure?– What are your target profit margins?

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Business Models 101• Business Environment

– Who are your competitors?• There is ALWAYS a competitor (even if it is just

consumer inertia).– Who are you complementors?– Is there a substitute product/service?– Does the product become more valuable to

customer as a result of network effect?– Are there any ‘force multipliers’ that can be utilised?

• Position on telco portal• Viral distribution / Word of Mouth

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Business Models 101• Competitive Advantage

– What is your source of sustainable competitive advantage?

– Examples: Costs, product differentiation, market insight, superior execution or niche strategy.

• SCA is a must have for investment.– First to market not always sustainable.– Market insight is not always sustainable.– IP protection not always sustainable, and is

dependent on your ability to finance enforcement.

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Explaining Your Business Model• Business Model = Your Business In a Nutshell• If you cannot explain it in 50 words or less, you don’t

yet fully understand your business.• Summarise, summarise, and summarise again.

– Throw away verbiage, get to the essence (e.g. “We cure cancer”).

• Concise, powerful summary needed:– Elevator pitch– Investor pitch– Customer pitch– Friends & Family (“What is it that you do?”)

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Groundtruthing Your Business Model• Business models often work great in theory, but fail in

the ‘real world’.• Why?

– Assumptions (e.g. People think like me)– Research is often ‘backwards looking’– Rapidly changing business environment

• Talk to customers – LOTS OF CUSTOMERS:– Confirm their ‘pain’ + interest in your product– Confirm their pricing sensitivity– Get confirmation in writing, if possible.

• Be oblique (“What if there was a product that did X?”)

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Business Models 101

Part II:Pitching to Investors

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It’s a Numbers Game• Law of Supply v. Demand works against

entrepreneurs/innovators:– 1000s of ideas (Supply) v. Dozens of investors

(Demand)– Investors are very choosy:

• Specific niches / areas of interest (e.g. Health)• Specific investment criteria + thresholds• Specific stages of investment• Specific regions for investment

• Do your research + target compatible sources of investment.

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It’s a Numbers Game• For every 100 business plans received, investors

select only 1 for further investigation/discussion:– 70% don’t clearly articulate business proposition.

• Heavy emphasis on the ‘tech’, low emphasis on the opportunity and the right team.

– 20% don’t clearly demonstrate investment return.– 9% remainder aren’t original ideas:

• May have a similar opportunity on the boil• Know a colleague who is investing in something

similar

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It’s a Numbers Game• Important to be a ‘pragmatic optimist’.

– Optimists think “This is an incredible product and opportunity. It will sell itself”. Get slammed. Try again. Get slammed. Try again. Get slammed. Give up.

– Pragmatic Optimists think “I have faith in my product. I have faith in my business model. I believe I will get funded, but it is a long hard slog”.

– Far more resilient.– Far less defensive.– Far more successful.

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Pitching 101• Rule 1 – Decide whether to pitch.

– Not every investor/opportunity is worth chasing.

– You have limited time, resources & optimism – CONSERVE them, and spend them well.

– Hard to make a good second impression. If an investor your pitch (or hears of your pitch) a few times, then the idea can become ‘stale’

• e.g. If you’re still pitching, then no-one else is interested in you, so why should I be?

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Pitching 101• Rule 2 – Know your audience.

– If you have decided to pitch, it is important to know who you are pitching to.

• What are their interests?• What are their backgrounds?• What organisation do/have they worked for?• What do they most want to learn about you?

– Can usually get these details from the pitch organiser, or the person who referred you.

– In short, research the bejesus out of your audience.

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Pitching 101• Rule 3 – Understand the time constraints.

– If you only have 5 minutes, don’t bring a 20 page presentation.

• 1 slide = 2 minutes of conversational paced talk.

– Ideal presentation format: 10/20/30• 10 slides• 20 minutes• 30 point font

– Adjust slide numbers to suit time, not font size!

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Pitching 101• Rule 4 – Get to the point, FAST.

– Within the first 60 seconds, explain what your business does, why, and why they should care.

– Before you open your mouth, assumptions have been made about you (often subconsciously):

• Age, sex, appearance, demeanour, clothing etc.

– You have 1 minute to recapture and refocus attention.

– Skip the autobiography or background story (if it is important, bring it up during ‘Team’ discussion).

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Pitching 101• Rule 5 – Explain ‘the obvious’

– Your audience doesn’t know what you know .– They haven’t ‘lived’ it for 6 months, have your

skills/experience etc. They are coming in ‘cold’.– Assume every time you make a claim, they’re

thinking “So what?”. Answer the “So what?”, then follow through with a concrete example.

– e.g.“We make triple-density mobile batteries. [So What?]

It increases the powered-on lifespan of mobile devices by 300%. [Example] If you are a ‘road warrior’, this means you can go 1 week without having to plug your phone in.”

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Pitching 101• Rule 6 – Don’t try ‘Law of Big Numbers’ razzle-

dazzle – Every entrepreneur claims a multi-billion dollar

market.• 1% share = Hundreds of millions in revenue.

– Investors don’t believe it, and you damage your case if you use this logic.

– Hone in on the true ‘total addressable market’.• What is the actual market you can

realistically target with your product, in your launch market, with your start-up budget, during early market penetration?

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Pitching 101• Rule 7 – Remember the ‘end game’ and only tell

enough of the full story.– You cannot assume they have read your business

plan (99% won’t have).– But you don’t have time to tell them everything.– No one is going to write you a cheque after a

single pitch.– So you need to tell them enough to get them

interested and secure a follow-up meeting.– Objective of a pitch is to stimulate interest, not

close the deal.• It is the start of a l-o-n-g process.

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Pitching 101• Rule 8 – Don’t pitch too high or too low.

– MISTAKE: Sticking to your comfort zone.– Tech/logical types pitch too low (coalface) – they get

into the nuts-n-bolts of the solution, how it was put together, why it is so innovative etc.

– Business/creative types pitch too high (blue sky) – they talk about massive markets, first-mover advantages, changing business paradigms etc.

– Both frustrate investors – it tells them too little, or too much. You must present a balanced story.

– Provide enough coalface detail to prove you know the market + can deliver, and enough blue sky to demonstrate you know the market well.

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Pitching 101• Rule 9 – Listen, Take Notes + Revise

– Always take notes during the session.• It shows you’re conscientious and willing to learn.• It compliments the person speaking (“I think

you’ve said something important/smart”).– Demonstrate you have been listening by

summarising their point/question before answering.– Use your notes + learnings from each pitch to refine

+ evolve your pitch.• It should improve with each presentation.

– HINT: Don’t pitch the No.1 choice first.

Page 26: Business Models & Pitching Investors. Agenda Part I- Business Models –Business Models 101 –Explaining your Business Model –Groundtruthing your Business.

Pitching 101• Rule 10 – Avoid common traps

– Turn up early.– Don’t assume you will get full time allotted (e.g.

previous meeting runs over etc.).– Always bring equipment, spares and backups

(inc. projector + printed copies of presentation).– Only 1 person should speak.– Do not read verbatim from powerpoint (it should

provide a framework for the audience only).– Animations are verboten!– Use dark backgrounds with white/light text.

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Proposed Presentation FormatTitle Business Name, Your Name, Contact

InformationProblem The problem/pain you are trying to

solve, in layperson’s terms.Solution How you solve the problem and the

value it creates for customers. No in-depth technical discussion. Identify target segment.

Business Model Who will pay you, how much, how often, at what margin, and how you get it into their hands? How big is the market?

Financial Projections

3-5 year forecasts. Explain and validate your underlying assumptions.

Investment Sought + Next Steps

How much are you seeking? How will it be spent. What does the investor get? Proposed next steps (meeting, demo etc.).

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Risk v. Reward• The key to successful pitching is to reduce the

perception of risk while increasing the perception of reward.

• Start of Presentation: 100% Risk, 0% Reward• During Presentation:

– Demonstrate market demand: 80% Risk– Demonstrate well-targeted solution: 60% Risk– Demonstrate coherent business model: 40% Risk– Demonstrate sizable, addressable market: 30%

Reward– Demonstrate sustainable competitive advantage:

60% Reward

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Risk v. Reward• Remember your audience – THE INVESTOR.

– Investors always want to see:• What they get for their $.• A billion dollar market.• 10X return within 3-5 years.

– Investors have a portfolio approach:• Of 10 investments, 7 will fail (money lost), 2

will break even (nil return), 1 will be breakaway hit (10X return).

• They pick every investment for its potential to be breakaway hit.

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Recommended Reading

Page 31: Business Models & Pitching Investors. Agenda Part I- Business Models –Business Models 101 –Explaining your Business Model –Groundtruthing your Business.

Business Models & Pitching

Q&A