Business Mentors New Zealand 21 Years Of Success
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Twenty one years on, with more than 60,000 New Zealand businesses having been given a helping hand, it seems inconceivable that the uniquely Kiwi success story that is Business Mentors (BMNZ), hung by a fragile thread in its early years.Through the work of over 1,800 independent volunteer business mentors BMNZ enables people with recognised skills and success to put something back into their own communities. It provides a mentoring service to any businesses that are trading with evidence of accounts facilitating access to a wide variety of volunteer mentors (who give their experience, skill and knowledge free of charge, apart from a one off $150 registration fee).
Transcript of Business Mentors New Zealand 21 Years Of Success
Business Mentors New Zealand: 21 Years of Experience & Success
Ray Schofield
June 2012
Background: 21 Years of Mentoring in New Zealand
Board of Directors
• Rick Bettle, Chairman of the Board
• Richard Austin
• John Gilks
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2
Background: 21 Years of Mentoring in New Zealand
Board of Trustees
• Dr Grahame Craig, Chairman of Trustees
• Angus Fletcher
• Sir William Gallagher
• Norman Geary
• Tom McClunie
• Garry Moore
• Sir Ken Stevens
• Sir Stephen Tindall
• Sir Wilson Whineray
• Founding Trustee
In Memoriam Sir James Fletcher
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Background: 21 Years of Mentoring in New Zealand
• The Business Mentors New Zealand (BMNZ) service established in 1991by a group of leading New
Zealand businessmen
• Provides a voluntary mentoring service to New Zealand SME businesses.
• Aims to assist SME businesses to survive and grow, and create employment opportunities.
• SMEs with fewer than 25 full time employees, trading and with evidence of accounts.
Understanding the uptake
of Business Mentors New
Zealand’s services
Page 5
What is Business
Mentoring?
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Today
• 1,800 independent volunteer business mentors
• Providing their skill, knowledge and experience for the benefit of SME clients
• Supporting the implementation of knowledge and solutions that meet the particular client’s
circumstances.
• Independent and objective.
• Focus on growth opportunities and export.
• Building client SME business capabilities.
• Generate wealth and employment.
• Support business in crisis and recovery.
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Today
• On average 250 new clients every month
• 3000 new clients every year
• Around 1500 clients ongoing each year
• BMNZ helps on average 4,300 business clients a year
• 15,500 active client database
• Assisted over 60,000 businesses since 1991
• In addition we have also supported 127 Not for Profit organisations in the last two years.
Today
• All new mentors attend one day induction and
professional development seminars
• Website based proprietary operating platform
• Mentor resource/toolbox/library
• Mentor discussion forums
• On line client satisfaction survey @ 90 days
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Best Practice Service Delivery
• 17 licensed regional agencies
– Economic development agencies, chambers of commerce,
Employers & Manufacturers’ Association
• Service delivery measured against client satisfaction
survey results @ 90 days against 4 KPIs
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Today
• Mentoring focus on growth & export
• Support for business & community in crisis
– Pike River
– Canterbury Recovery
– Rena
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Funding
• Client registrations
• 80 private sector Patron Sponsors
• NZTE annual support grant
• MED crisis support funding
• Pro bono support– Radio, TV, marketing communications
• Potential international licensing revenue
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Today – the Mentors
• 70% not available through commercial services
• 50% retired/semi retired
• 30% in commercial services
• 30% women
• 20% patron senior employees
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Today The Challenges
• Maintaining Private Sector Patron Sponsorship
• Retaining Donee Status
• The Charities Commission has deregistered BMNZ on the
basis
– that the key benefactor of the business mentoring service is the
individual business owner and that the community gets no
measureable benefit.
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Understanding the uptake
of Business Mentors New
Zealand’s services
Page 14
Size of opportunities
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International Interest
We have received interest in accessing our proprietary website
operating platform from
• Queensland
• Sydney
• Capetown
• Wales
• Chile
• British Columbia
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Pacific Business Mentoring Programme
• MFAT/NZAID funded business mentoring programme to 10 Pacific
Island countries
• Objective is economic development and job creation
• Utilising NZ mentors
• Supplementary targeted one on one training support
• Success to date, on average, 1.5 jobs across 128 clients surveyed
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Pacific Business Mentoring Programme
• CEO/SOE pilot in Cook Islands and Samoa
• Projects as identified and approved
• Pitcairn Island/British Consulate video mentoring
