BUSINESS MANAGEMENT MADE

SIMPLE FOR SALES, MARKETING,

FINANCE & OPERATIONS

Business Management Suite

Genialcloud Blix

www.genialcloud.com

Genialcloud Blix

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SIMPLE AND EFFECTIVE BUSINESS MANAGEMENT

Blix is a Self Service Business Management Suite that puts clear, relevant information at your fingertips to make business process management simple and effective. Blix supports marketing activities, monitors sales activities, and automates business processes to help with project management, asset management, sales support and employee management.

End-to-end visibility to the sales process Results in higher close rates, better revenue forecasting, more meaningful win/loss analysis and more credible personnel performance monitoring.

Comprehensive service request managementIntroduces rigor and consistency in the post-sales service process to achieve and maintain quality standards while ensuring effective and timely responses to client service demands.

Simplifies the acquisition and retention of personnel recordsMaintains records for all employee types and tracks employees’ attendance.

Enhanced visibility of important projects Maintains an organization chart with clearly defined roles and responsibilities for each project, while managing workloads by resource to identify capacity constraints and bottlenecks - helping to ensure projects come in on time and on budget.

Integration with Microsoft® Outlook, Office and ProjectAllows users to plan tasks according to calendars, manage and share contacts, tracks email exchanges with customers, and plan large email marketing campaigns to targeted customers and prospects.

Advanced trouble ticket management Web-based ‘self-ticketing’ provides customers with a self-service option that automatically creates a new task for the appropriate customer service representative.

Pre-configured, customizable reports and graphical analysis tools Accelerates budget preparation, variance analysis and expense forecasting.

KEY BUSINESS BENEFITS

Complete travel expense management Automates a variety of tasks to increase operational efficiency and reduce costs while remaining compliant with corporate expense policies and tax regulations.

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FEATURES & BENEFITS

End-to-end visibility to the sales process and client negotiations • Monitorsthesalespipelinetocreatemeaningfulrevenue

forecasts• Providesdeepinsightsintocustomerneedsandbuying

behaviors • Resultsinhighercloserates,betterrevenueforecasting,more

meaningful win/loss analysis and more credible personnel performance monitoring

Marketing program analysis• Evaluatesmarketingprogramsintermsofthenumberofsales

opportunities generated

Integration with Microsoft® Outlook, Office and Project• Enablesuserstoplantasksaccordingtocalendars,manage

and share contacts, track email exchanges with customers, and plan large email marketing campaigns to targeted customers and prospects.

• SyncsGanttCharttaskswithCRMtoenableautomatictaskupdates

SALES & MARKETING 360° View of Customers & Prospects

Blix supports a broad range of pre- and post-sale activities including market segmentation, contact management, opportunity management, negotiation progress monitoring, and customer retention initiatives.

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FEATURES & BENEFITS

Comprehensive service request management• Providesautomaticnotificationswhenanewservicerequestis

received• Automaticallycreatesanewtaskfortheappropriatecustomer

service representative• Readyaccesstoservicelevelagreements• IntegrateswithMicrosoftExchange’s‘rulesengines’toensure

client email messages are forwarded to the appropriate customer service representative

• Improvesthespeedandefficiencyofserviceprovisioning

SUPPORT & TICKETING Ensure the Best Post-Sales Support

Blix automates high frequency activities such as sales support tickets, call recording, workflow troubleshooting, maintenance contract management, and post-sales service.

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FEATURES & BENEFITS

End-to-end visibility to the sales process and client negotiations• Workflowapprovalprocessdramaticallydecreasestheneed

for manual input/checks• Integrateswithtravelmanagementsystems• Flexibleanalysisandreportingtoolshelpsmanagersstayon

top of travel costs

TRAVEL & EXPENSES Keep Travel Expenses Under Control

Blix manages the approval process for travel and reservations, and all associated expenses.

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FEATURES & BENEFITS

Comprehensive service request management• Maintainsrecordsforallemployeetypes-full-time,part-time,

contract and casual• Summarizesemployeedemographicinformationforeasy

analysis• Presentsacurrentviewoftheorganizationstructure

TIME & ATTENDANCE Keep Track of Your Staff

Blix collects data from time clocks and attendance records, reports attendance and flags excessive absenteeism.

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Solgeniakhela is a global Cloud technology provider specializing in SaaS, PaaS and IaaS solutions. Our solutions are used by more than 3,500 organizations, including multiple Fortune 100 companies, for Business Productivity, Cloud Management, Cloud Monetization, and Flexible Infrastructure needs.

With a history of over 25 years, a direct presence in Canada, Italy, United States & Mexico, and a global reseller network, Solgeniakhela is positioned as a leading provider of high demand Cloud Computing needs of Enterprise & Public organizations.

1.866.436.3278www.genialcloud.com

Genialcloud is a powerful Business Productivity Suite that helps you drive real results within your organization. An industry first solution, and fully available on the Cloud, Genialcloud offers business tools that are key drivers for efficiency and productivity including Enterprise Document Management, Unified

Communications, Self-Service Business Intelligence and a Business Management Suite.

Genialcloud Blix

Blix is a Business Management solution that puts clear, relevant information at your fingertips to help make business management simple and effective. Blix supports

marketing activities, monitors sales activities, and automates customer service to help build stronger customer relationships.