Business letter sample
10
BUSINESS LETTER PRESENTED BY : RENU KAUSHAL R.AISHWARYA RAO COL AJAY K RAINA, SM NAVDEEP DAHIYA MANOJ KAJLA AKHILESH MISHRA
description
A detailed ppt on suggested format as also a sample of a business letter ; prepared by students of PGDM 2012-14 batch, Era Business School, New Delhi
Transcript of Business letter sample
BU
SIN
ES
S L
ET
TE
R
PRESENTED BY : RENU KAUSHAL R.AISHWARYA RAO COL AJAY K RAINA, SM NAVDEEP DAHIYA MANOJ KAJLA AKHILESH MISHRA
AJ/ A
jay K
Rain
a PG
DM
2012
-14
Era B
usin
ess Sch
oo
l, New
Delh
i
WHAT IS A BUSINESS LETTER?
A business letter is a letter written in formal language,
usually between two or more business organisations, or for
correspondence between such organisations and their
customers, clients and other external parties.
It is a written communication that begins with a salutation,
ends with a signature and whose contents are professional in
nature.
Historically, business letters were sent via postal mail or
courier. Although the internet is rapidly changing the way
business letters travel yet the basic essence and professional
tones continue to live.
AJ/ A
jay K
Rain
a PG
DM
2012
-14
Era B
usin
ess Sch
oo
l, New
Delh
i
SOME ESSENTIALS OF BUSINESS LETTERS Business letters can be informational, persuasive,
motivational, or promotional.
The most important element of writing a good letter is
writer’s ability to identify and write to his/her audience.
The objective must be expressed in a clear and concise
manner.
It is a must to retain professional tone. Avoid rude
language, threats and too much of information overload.
Business letters should be typed and printed out on
standard 8.5" x 11" white paper.
AJ/ A
jay K
Rain
a PG
DM
2012
-14
Era B
usin
ess Sch
oo
l, New
Delh
i
TYPES OF BUSINESS LETTERS: EXAMPLES
Sales Letters
Order Letters
Claim Letters
Customer Relationship Letters
Inquiry Letters
Follow-up Letters
Letters Of Recommendation
Acknowledgment Letters
Cover Letters
Letters Of Resignation
AJ/ A
jay K
Rain
a PG
DM
2012
-14
Era B
usin
ess Sch
oo
l, New
Delh
i
CORPORATE SITUATION
B2B scenario.
Potential buyer to possible seller.
First communication in response to a sales letter.
Note: The letter is split into various parts, as under, for the
ease of presentation and assimilation:-
Letterhead/ top.
Recipient’s address, date and subject.
Main body including salutations, signature block and
supernumeraries.
AJ/ A
jay K
Rain
a PG
DM
2012
-14
Era B
usin
ess Sch
oo
l, New
Delh
i
THE LETTER HEAD
Footloose Adventures C-09, Connaught Circle, New Delhi – 02 (India)
Tel: +91-11-2234455, 2244335 Fax: +91-11-2255443
Website: www.FootLooseAdventures.com
email : [email protected]
AJ/ A
jay K
Rain
a PG
DM
2012
-14
Era B
usin
ess Sch
oo
l, New
Delh
i
RECEPIENT’S ADDRESS ETC
Mr Joldan Rigzin
GM (Sales)
Monte Carlo Pvt Ltd
7th Cross, Coffee Board Layout
Bangluru (Karnatka) – 09
Date : April 07, 2013
Subject: Supply of Climbing Rope 7.5mm/ 2500lbs
AJ/ A
jay K
Rain
a PG
DM
2012
-14
Era B
usin
ess Sch
oo
l, New
Delh
i MAIN BODY
Dear Sir,
Greetings!
I am Rajiv Rathore, GM (Innovations) at Footloose Adventures. We are in receipt of your letter No xyz123 of April 02, 2013.
Having studied your offer in detail and having worked out our requirements for the upcoming climbing season, we intend placing an order of approximately 100 units of Climbing Rope 7.5mm/2500lbs. As you would appreciate, our business revolves around certain activities wherein there is absolutely no scope for error or oversights. Just to be fully assured, therefore, we would request you to send us some samples that can replicate the actual quality. We intend utilising the same as quality benchmark for agreement to buy should such samples meet our requirements as also the expectations.
We would appreciate if the samples could be delivered to us anytime but not later than April 25. You are also requested to enlighten us about the technical specifications, in writing. It is understood that samples will be returned in case orders are not placed.
Sincerely,
(Rajiv Rathore)
GM (Innovations)
Encl: A copy of QR (technical)
CC: CEO’s Secretariat
AJ/ A
jay K
Rain
a PG
DM
2012
-14
Era B
usin
ess Sch
oo
l, New
Delh
i
TH
E F
INA
L P
RO
DU
CT:
PO
ST
ME
RG
ER
Footloose Adventures
C-09, Connaught Circle, New Delhi – 02 (India)
Tel: +91-11-2234455, 2244335 Fax: +91-11-2255443
Website: www.FootLooseAdventures.com
email : [email protected]
Mr Joldan Rigzin
GM (Sales)
Monte Carlo Pvt Ltd
7th Cross, Coffee Board Layout
Bangluru (Karnatka) – 09
Date : April 07, 2013
Subject: Supply of Climbing Rope 7.5mm/ 2500lbs
Dear Sir,
Greetings!
I am Rajiv Rathore, GM (Innovations) at Footloose Adventures. We are in receipt of your letter No xyz123 of April 02, 2013.
Having studied your offer in detail and having worked out our requirements for the upcoming climbing season, we intend placing an order of approximately 100 units of Climbing Rope 7.5mm/2500lbs. As you would appreciate, our business revolves around certain activities wherein there is absolutely no scope for error or oversights. Just to be fully assured, therefore, we would request you to send us some samples that can replicate the actual quality. We intend utilising the same as quality benchmark for agreement to buy should such samples meet our requirements as also the expectations.
We would appreciate if the samples could be delivered to us anytime but not later than April 25. You are also requested to enlighten us about the technical specifications, in writing. It is understood that samples will be returned in case orders are not placed.
Sincerely,
(Rajiv Rathore)
GM (Innovations)
Encl: A copy of QR (technical)
CC: CEO’s Secretariat
AJ/ A
jay K
Rain
a PG
DM
2012
-14
Era B
usin
ess Sch
oo
l, New
Delh
i
