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    Submitted by:

    Divya K Nayer

    Piyush Shukla

    10/20/201

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    Business Intelligence For Dummies

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    In This Chapter:

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    Finding the right skills for your team

    Winning over reluctant users

    Overcoming resistance to change

    Running a BI competency center

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    3 Skills Profile of a Core BI Team

    Project manager (PM):This person will be the linchpin role for the entire implementation. ThePM is tasked with oversight of the project, meaning they will establishthe initial plan of attack, coordinate the necessary resources, and dowhatever it takes to adhere to the schedule.

    A BI project manager should have the requisite skills inherent in goodPMs; they should have a good grasp of both the business andtechnology side of things. They must understand how the BI project

    dovetails with the companys business objectives. The PM must beable to exercise all the key soft skills such as negotiation, mediation,and mentoring.

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    Business Analyst (BA):BAs are translators who move between the technical staff andthe business teams, enabling communication in both directions.Because they must create a common platform forcommunication, BAs, like PMs, must have a good

    understanding of the underlying BI technologies as well as asolid grasp of the business goals.As they must create a common platform for communication,BAs, like PMs, must have a good understanding of theunderlying BI technology as well as a solid grasp of the business

    goals. BAs operating in a BI environment must have a particularhandle on how data movesnot only within a companysoperational systems but between those same systemstosucceed

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    Data-quality analyst (DQA):When a system relies on a data warehouse, a data-qualityanalyst in the project is a must. The DQA is there to assess

    the fitness of the data that courses through the operationaland transactional systems for use in the data warehouse.The DQA has a strong hand in the ETL process, making thecall on which cleansing routines must be used on data fromeach source before its transferred into the warehouse.

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    BI Implementation : Drag & Drop

    Sponsorship: A BI implementation succeed if it carries the weight of acorner-office mandate with it. A Chiefand Officerwill do, because theysilence critics immediately.

    Employ champions: Champions are any managers or influential users whoare willing not merely to set aside their antagonism toward the project,but to sing its praises. A few well-placed champions can generate apositive buzz about your BI implementation.

    Accentuate the positive: Simple positive reinforcement goes a long wayfor the implementation team. While you dont want to oversell BIcapabilities, its important to remind the relevant players of the end result,the magnitude of the anticipated improvement, and the level of value itwill create within the company.

    Archive knowledge: BI implementations are not one-shot deals; theyredesigned to be a long-term transformative force inside companies.Preserving the lessons and institutional knowledge that accumulates overthe life of a BI implementation is essential to keeping it efficient andrelevant.

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    BICC

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    Business Intelligence For Dummies

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    Chapter 10

    Taking a Closer Lookat BI Strategy

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    Considering the way it is

    Looking at potential should be states

    Dreaming about the could be possibilities

    Deciding on your BI strategy

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    BI strategy: gathering ideas andinformation to shape implementation

    decisions

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    Business Infrastructure13

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    Technology Stack Infrastructure: This category starts with hardware; were talking mostly

    about PCs, servers, and networking gear. But it goes beyond that and

    includes some low-level foundation software as well.

    Security: Because a BI initiative often involves moving large quantities

    of data (whether in raw form or as reports), you need to feel

    comfortable that the network and PCs are properly protected. That

    means understanding everything from data encryption on the

    network backbones to basic user management.

    Information management: Any software that has to do with the

    storage and manipulation of data is covered in this technology layer.

    For a BI project, this layer gets as much scrutiny during your current-

    state assessment as any other.

    Application and user interface layer:Applications can includemiddleware and other software that constitutes the foundation of the

    business technology environment, housing business logic, security,

    and communication functions. The user interface consists of any tools

    that stand between knowledge workers and the companys

    computing environment

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    15 Examining Barriers

    Human - The company doesnt have the right people in place tomake the necessary changes.

    Methodology - The company doesnt foster an appropriate amountof cooperation, communication, or some other quality thats

    necessary to make it work.

    Process - The company doesnt follow sound or universal processes toachieve its strategic objectives.

    Technology - The companys technology environment is woefully

    inadequate to handle the load of such a system.

    Political - There are too many forces resistant to changes to think thatsuch a system would even be possible.

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    Deciding Could-Be Alternatives

    Does the companyhave the technicalcapability to build,integrate, and supportthis approach.

    Does the user basehave the appropriateskills to take fulladvantage of the toolsthat would be offeredto them.

    Does sufficient budget

    exist to make this levelof investment.

    Does this element orsolution conform toexisting corporatestandards and policies.

    Data risks: How stableis the data? How muchclean up will berequired

    Application risks: Are

    we familiar with thetools? Are they reliableand easily integrated

    Organizational risks:Are the users ready toaccept thisinitiative,Will other

    teams cooperate withthe implementation?

    Financial: Is this projectfully funded? Whatcould cause it to breakthe budget.

    A business intelligenceprecipitates realbusiness changes inthe way processes flowand decisions aremade.

    Hold a stakeholderssummit. This meetingwill introduce many ofthe key solutionconcepts and presentsome of theoutstanding choices

    still to be made

    Lock your decision andmove ahead. A point isreached where onestrategy stands outabove the rest.

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    Making Your Choice

    Technology versuswork processes

    Operational needsversus long-termgoals

    Scope versusschedule

    Budget versus time

    Governance andcontrol versus userflexibility

    Data integrationversus performance

    Needs versus wants

    What if there isnt astandout? If therestime, revisit the bestavailable options,make a choice .

    game out the nextsteps of the project,talk through likelyscenarios that pre-suppose one of thetwo choices havebeen made.

    With the decisionmade, get approval.If you dont, theproject plan youreabout to write wontbe worth the paperits not yet printedon

    A businessintelligenceprecipitates realbusiness changes inthe way processesflow and decisions

    are made.

    Hold astakeholders

    summit. This meetingwill introduce manyof the key solutionconcepts andpresent some of theoutstanding choicesstill to be made

    Lock your decisionand move ahead. Apoint is reachedwhere one strategystands out abovethe rest.

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