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Business English Listening and Speaking
Part 1 Practical Listening & Speaking
Part 2 Business Speaking
Part 3 Listening Practice
Part 4 Fun Listening
Unit Goals
When the students finish learning this unit, they should be abl
e to
know how to greet and introduce yourself
know how to greet colleagues and introduce other people
understand introduction etiquette
Unit 1 Nice to meet you
Lesson 1Part 1 Practical Listening & Speaking
A. Word Study
B. Functional Listening
C. Language Check
D. Controlled Practice
E. Business Culture
A. Word Study
last name 姓氏 Marketing Departmant 市场部门
sales coordinator 销售协调员 employees 雇员
assistant 助理 business title 职务头衔
accountant 会计 Sales Manager 销售经理
head office 总部 business trip 出差；商务旅行
supervisor 主管 position 职位
B. Functional ListeningTask: Greeting and introducing yourself: listen to the recording and fill in the blanks.
Jack: Good morning, I'm Jack Jones. I'm the new (1) ______________from the head office.
Lily: I'm Lily Wang, and I'm Sales Asissant. Pleased to meet you.
Jack: Nice to meet you too, and call me Jack, please. Sorry, (2) _______________________________
Lily: It's Wang. W-A-N-G. Where are you from, Jack?
Jack: I'm from Atlanta, Georgia, but i grew up in South Carolina. What about you?
Lily: I'm from Shanghai.
Jack: I see.(3) ____________________________________.
Lily: Six years. I was in the Marketing Department for 5 years. Now I'm in Sales.
Jack: Wow, that's pretty long.
Lily: Anyway, (4) _____________________________. If you need anything, just let me know.
Jack: Sure. Thank you.
Lily: See you later.
Jack: See you.
sales coordinator
How long have you been here, Lily?
it's nice meeting you
what's your last name again?
How to greet in first contact?
introducing oneself and asking about someone's name
asking about someone's hometown
asking about someone's job
offering help
procedure
C. Language Check
Task One: Introducing oneself and asking about someone's name
A: __ __ to meet you. I'm Jack Jones.
B: Nice to meet you, too. My name's Lily Zhang.
A: Sorry, what's your ____________?
B: It's Zhang.
A: How do you ______ it?
B: Z-H-A-N-G.
Task Two: Asking about someone's hometown
A: __________ are you from, Jack?
B: I'm from Atlanta, Georgia. __________ you?
A: I'm from Shanghai.
Nice
last name
Where
spell
What about
Task Three: Asking about someone's job
A: Shang hai is a great city. So what do you ______ here, Lily?
B: I am a sales __________. What about you?
A: I'm the new Sales __________. How long have you been here?
B: I have been working here for six years.
A: That's ________.
Task Four: Offering help
A: Yeah. Well, if you need any _______, just let me know.
B: Ok. Thanks.
do
assistant
Manager
pretty long
help
D. Controlled Practice
Work with your partner to make a dialogue on the following chart.
YOU-- Peter Brown
Greet and introduce yourself.
Say you are from New York. Ask her to use your first name.
Say the trip was pretty good. Ask about her last name and its spelling.
Ask about her job
Say "thanks" and end the talk.
YOUR PARTNER- Jenny Zhang
Greet and introduce yourself. Ask about his hometown.
Ask about his trip.
Spell your last name.
Say you are Sales Assistant. Offer your help to him.
End the talk.
E. Business Culture---Introduction EtiquetteListen to a passage and discuss the following questions with your partner.
(1) Should a male be introduced to a female first or vice versa?
(2) Should a younger person be introduced to an elder one first or vice versa?
(3) Should a junior employee be introduced to a senior one first or vice versa?
Pair WorkPair WorkA
Role PlayRole PlayB
Part 2 Business Speaking
A. Pair work
Task: Work with your partner to put their responses in correct order and then practice the conversation.
1) You are Jack Dawson, aren't you?
2) Nice to meet you, too. My name is Lily Wang. Where are you from, Jack?
3) I'm a sales assistant.
4) It's W-A-N-G.
5) It was nice to meet you, too. Have a nice day.
A. And how do you spell your last name?
B. Yes, I am. Nice to meet you.
C. Ok. It was nice to meet you, Lily.
D. Thanks. You, too.
E. I'm from Atlanta, Georgia. What do you do here, Lily?
B. Role play
Task: Work in pairs or in groups of three or more. Each person should choose a name card below and use the card to introduce yourself. Then form new groups and repeat the role-play.
Regal Frozen Products
Richard SandraProduction Supervisor
105-109 Valley Road, RiponLondon, 5JL JL9
Tel:00207-977-6453Fax:0207-977-6452
01Susan Lambert
Accountant
Meridian Financial ProductsCole Street
New York, 234116Tel:011-947-6433
Email: [email protected]
