Business English -Chapter One Final PDF

8/13/2019 Business English -Chapter One Final PDF

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1.1 What do you mean by career?

In general terms career means"An occupation or profession that you plan to pursue for your

lifetime or part of your life

Example: Career of an engineer, doctor, professor.

Some people know exactly what they want to do when it's timeto enter the job market. Others may have a wide range of

interests and aren't so sure. There are also some employed

people who are not sure if this is the career they want.

With so many choices and opportunities, it's sometimes

difficult to pick a career path.

You might be in any of the above situations. But, whatever

situation you might be in, achieving success in todays job

market requires the ability to communicate in English.


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Now, please pay attention to the following situations:

I. Recently, a career counselor at a major Canadian

university found that deficiency in English language skills

is a real obstacle for many of their recent graduates.

II. A prospective employer from a large financial institution

complained about the cover letters from recent

graduates. They were so poorly written that the company

would not even think about hiring any of these applicants.

In both the situations, whatever students have learned in

their educational institutions doesnt pay off because of

poorly written English. So, it is quite apparent that the

need for correct English speaking and writing skill starts

from the beginning of any ones career.

The most difficult situations for people struggling with

business English are, in order of importance: making

telephone calls, socializing with colleagues, participating

in meetings, writing emails, and answering questions.

These are critical requirements in almost any work

situation. Fortunately, there is a range of ways to improve

your business English skills.


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Since you have chosen this course, I am sure you want to

do best in your career. Right?

Now lets think deeply and try to answer these questions

A

How ambitious are

you?

Do you have a

career plan?Where do you

want to be in 10

years?

Which of the

following you

would prefer to

do?

Work for only one

company during

your career.

Work for severaldifferent

companies.

Work for yourself

B

What should you do to get ahead in

your career? Choose the four most

important tips from the list below.

Find a friend and try to compare your

idea:

Change companies often

Use charm with your

superior

Attend all meetings

Go to your companies social

functions

Be energetic and

enthusiastic at all the time

Be the last to leave thework every day

Find an experienced person

to give you help and advice

Study for extra qualification


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Step 1: Self assessing

At this step, self-assessment questions will help you to

understand yourself more thoroughly. Such questions takevarious forms, but the most common ones are as follows:

- Is a high salary important to you?

- What types of jobs do you enjoy doing?

- What makes your job important to you?

- How do you describe yourself?

- What skills have you had?

- What training courses have you attended (or wish to

attend)?

Step 2: Specifying career goals

You need to specify long-term and short-term career goalsin your ideal jobs. However, it is critical that they should

correspond to your interests, passion and capabilities.

Only when you do activities you love and are good at, can

you attain true achievements in your jobs.


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Step 3: Researching jobs

After specifying your goals, you should find out the jobs

ideally suited to your demand and interests. Visiting

recruitment websites can help you to find out the jobs

available on the job market at the moment as well as

current hiring demand. Additionally, you should extend

your network on social networking sites such

as Caravat.com. Ask your friends who work in the

industries questions such as: What are their

responsibilities and duties? What skills are essential to

their jobs? How are promotion prospects? To make this

task easier, you need to update your profile, which lists

employment and educational background, expertise and

professional achievements.


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Step 4: Comparing and making decisions

The critical moment has come! This is the right time for

you to make a list of your most favorite jobs and gradethem according to the criteria such as values, interests,

personality, skills . The job which gets the highest marks

will be your top priority. If that ideal job is your current

one, from now on, you can invest all your effort in getting

promoted! On the contrary, you should take changing jobs

into consideration (probably moving to other

departments).

Step 5: Making action plans

You ought to specify much-needed knowledge and skills to

attain your goals with level of priority and deadlines. In

addition, you should confidently state to your managerthat you are ready to take more responsibilities.

Conversely, if you are still looking for your ideal jobs,

update your old resumes or create new ones. After that,

you should keep track of job information and research

career advice section on newspapers or recruitment

websites to grab new career opportunities and hone your

skills in finding jobs.Have you ever heard of the saying If you fail to plan, you

plan to fail? Obviously, a career plan will help you to see

clearly goals and actions you need to take to decide your

own career future. Therefore, you should invest


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considerable time and effort in making this plan! This is

surely one of your wisest investments in the New Year!

If you are interested you can Go to this website link and

take a career quiz:

http://www.tcu.gov.on.ca/eng/postsecondary/careerplan

ning/program/wizard.html

1.3 Matching Job title

Now, lets find out if you know who is who in a company.

Five people from different companies are attending a workshop

on a public speaking. Match their job titles with their

responsibility.

Write the correct letter A-E for each job.

Job titles

1. chief financial officer (CFO)

2. Management consultant

3. Personal assistant (PA)

4. Quality manager

5. Sales representative


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Responsibilities

A. Visits customers, leaves samples and supports the

customer service department.

B. Is responsible for testing new product and deals with

customers complaints.

C. Interviews clients and gives them advice.

D. Is responsible for the companys accounts, and

controls money coming in and going out.

E. Organizes meetings and deals with correspondence.

1.4 Personality test regarding career and

personal life

We understand, working may not be fun all the time. Do you

work or study too much? Or you know how to balance yourwork with your life?


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PERSONALITY QUIZHOW OFTEN

1. Do you plan your days activity?

2. Do you sleep eight hours a night?

3. Do you find time to relax during the

day?

4. Are you on time for appointments?

5. Do you spend more than one houron lunch?

6. Do you see your friends at

weekends?

7. Do you do exercise or sports during

the week?

8. Do you read a magazine in theevening?

9. Do you wake up full of energy in the

morning?

10. Do you laugh in a normal work

day?

TOTAL SCORE

How to Interpret the

Score:

41 50: well done! You find it very easy to relax.

But be careful you are so relaxed that you are in

danger of disappearing! Maybe you need to wake

up and make sure people still know that you are

there.

31 40: you find it quite easy to relax. People like

being with you, because you are a positive

presence.

21 30: you didnt find relaxing very easy and life

is a bit difficult for you.

11 20: you didnt find relaxing easy at all thats

why you struggle so much at home and work.

10 or below: youre making life hard for yourself

and maybe for the people around you too. Your

health may even be suffering. Relax!

0 = never1 = seldom /rarely

2 = occasionally

3 = frequently /often

4 = usually /normally


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1.5 Ten ways to improve career

Now, read the following tips for getting ahead in your career:

I. Make a list of your priorities. Outline your tasks for the

day.

II. You may be physically be at work, but are you there

mentally? Are you really present?

III. Delegating task is an important skill to master at any

level

IV. Always look for opportunities to broaden your skills.

For example, you can attend professional development

seminars.

V. Socialize with your colleagues. This will help you learn

about what's happening in other departments.

I. Create your own goals. Determine where you want to

be professionally and what skills you need to reach that

goal


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II. Accept challenges that force you to try something

new.

III. Be clear about what you want. If you believe you

deserve a promotion. Go ask for it.

IV. Take time off and relax. Attending to your personal life

and doing things that make you happy will help your

performance at work

V. If you are disappointed by your current career, look

for ways to transform your job into more of what you

want. If it doesn't solve the problem, maybe it's time to

look for a new position.

VI. If you follow this advice, you will significantly increase

your opportunity to earn more money, get promoted

sooner and move ahead faster.

1.6 Meeting & Greeting people

Now, lets find out how good you are in greeting somebody.

Here are some phrases you can use when you greet somebody.

Lets see if you can choose the best responses.


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Not that difficult, right? Try to find a friend and practice saying

the greetings and responses with him.

A

I. Good morning, my

name's Rox Cox

II. Hello, I'm Lother

Muller

III. Excuse me, are you

Linda Gordon?

IV. Hello, Ms Leonardi,

How are you?

V. Excuse me, is your

name Brown?

VI. Hi, George. Nice to

see you again.

VII. Pleased to meet

B

I. Not too bad,

thanks. And you?

II. No, I am not.

III. Pleased to meet

you, Ms Cox

IV. How do you do Mr.

Muller?

V. Please, call me

Peter.

VI. Yes, it is.

VII. Nice to see you too.


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delegationthe process of giving some of your work,

duties, or responsibilities to a less senior

person or a less powerful person

division of laborthe way that the work that needs to bedone is divided so that different people

are responsible for different parts of it

employment work that you are paid regularly to do for a

person or company

function someones job or particular responsibility

gig a piece of work that you do for money,

especially if you are self-employedincumbency an official position

occupational relating to, or caused by, your job

off-site

a short trip for all the employees in a

particular department or company,

especially so that they can learn more

about each other and how to work

together better

Opening a job that needs a person to do it

Opportunity a job that is available

opus any piece of work that someone produces

order book

the total work that a company has agreed

to do in the future, which shows how safe

its workers jobs are

pluralism a situation in which someone has more

than one job or position, especially in a


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of people

start out used about someones career

tenure

the period of time during which someone

has an important job or is an electedofficial

terma period of time during which a politician

or other official holds their job

tradea job or type of work that someone is

trained to do

vacancy a job that is available for someone to do

work experience the experience and skills that you gain indoing a particular job

working lifethe period of time in your life that you

work

workloadthe amount of work that a person or

organization has to do

careerist very serious about ones career

agood/smart/clever

career move

an action or change of job that helps youto be successful in your career


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Lets find out if you know the basic vocabularies associated

with career:

What do you call someone who ?

1. Employs people ..

2. Is employed by a firm.

3. Applies for a job

4. Is interviewed for a job

5. Is seeking (looking for) a job.

6. Participates in something..7. Has left university with a degree

1.8 A job interview

-How would you feel if you were asked these questions?

How would you reply?

-Can you tell me why you think you will be good at this

job?

-Why should we employ you?

-you dont have much experience in this field, do you?

-You have taken quite a lot of time out from work. Why is

that?


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1.10 Case study:

Find out who wins the Employee of

the Year AwardThe criteria for selecting the best employee should

be:

Make a significant contribution to company efficiency,

profit, product development or stuff development.

Deal with professional or personal problems

successfully.

Be a mentor or set a positive example to others.

Represent the company values of healthy living.


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Ian Roger is 40

years old. He'sproduction

manager and he is

based in

Singapore. His

responsibilities are

to supervise

projects and to

Coordinate

resources. His

professional

background is in

engineering. Ian

usually goes scuba

diving at

weekends and healso enjoys

marathon running

and cooking. He

runs a sports club

for local children

and he raises

money for their

training.

Michelle Yong is

36. Shes a financeassistant shes

based in

Singapore.

Michelle usually

deals with Asia

division accounts

and sometimes

does auditing for

other division. She

has a masters

degree in business

administration.

In her free time

Michelle likes

painting, and shealso does judo.

Michelle suffers

from Chronic

Fatigue Syndrome

and often works

from home, but

this does not stop

her ambitious

career plans.

Sarah Mullen is 31

years old andbased in the head

office in Dallas. As

the companys

internal and

external

communications

manager. Sarah is

also in charge of

the companys

successful new

email system. She

regularly works

late to help

colleagues or to

attend external

events. Sarah has

a degree in

journalism.

Sarahs personal

interest are writing

detective stories,

breeding Yorkshire

terriers and

showing her dogs

Henry King is 57

and is the researchand development

manager. Henry is

based in Dallas. He

manages R&D of

new product ideas,

including the best

selling new

Chocolate chewing

gum range. Henry

is famous for

always thinking of

new ideas and

projects.

Henrys

professionalbackground is in

food technology,

and in his free

time he enjoys

visits to museums,

at galleries and the

theatre.

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