Business Dress and Ediquette
-
Upload
arif-faturohman -
Category
Documents
-
view
219 -
download
0
Transcript of Business Dress and Ediquette
-
8/13/2019 Business Dress and Ediquette
1/50
Business Dress
&Business Etiquette
The Dos & The Don'tsSupplemented By
Information From A Presentation By Ginger L. Bowen
And Information From a UCF Presentation
C M
-
8/13/2019 Business Dress and Ediquette
2/50
OVERVIEW
Why Appearance Matters
What Is Business Dress?
Dos And Donts
What Is Business Casual?What Is Semiformal Attire?
Dress For Success Examples & Sources
A Related Sidebar
General Business EtiquetteHow To Attend A Cocktail Party
Business Dining
Other resource info
-
8/13/2019 Business Dress and Ediquette
3/50
YOU ARE WHAT YOU WEAR
In a business setting, people first notice Your clothing
Your face
Your hands Your shoes
Your writing instrument
Your briefcase
Your watch etc etcThe care taken in your appearanceindicates the care taken in your position
-
8/13/2019 Business Dress and Ediquette
4/50
A Side-Bar On
How You Are Perceived
If you look like a/an _____, people will
treat you like a/an ______.
If you act like a/an _____, people will
treat you like a/an ______.
If you talk like a/an _____, people will
treat you like a/an ______.
-
8/13/2019 Business Dress and Ediquette
5/50
WHAT IS BUSINESS DRESS?
Attire appropriate for meetings or an
office environment
Purpose is to convey a professionalappearance, as well as create an
environment conducive to work
Personal expression is encouraged, butshould not be taken to extremes
-
8/13/2019 Business Dress and Ediquette
6/50
Dress For Success
For Men
-
8/13/2019 Business Dress and Ediquette
7/50
Suits
Colors to Wear:
dark blue, gray,
brown or mutedpin-stripes
Tailored and
freshly dry cleaned
-
8/13/2019 Business Dress and Ediquette
8/50
Shirts
Good quality, white button-down or
white classic colorbi/color.?
Make sure the shirt is pressed
-
8/13/2019 Business Dress and Ediquette
9/50
Ties
Silk or good quality
Complement suit
Tip of tie should end
near the center of belt
buckle
Dont let the
tie speak for
you!
YES!
NO!
-
8/13/2019 Business Dress and Ediquette
10/50
Shoes
Highly polished slip-ons
Laced dress shoes in black, cordovan
or brown
Dark socks that are high enough tohide your skin when you sit down
-
8/13/2019 Business Dress and Ediquette
11/50
Facial Hair
No facial hair if possible, if you
must, trim it neatly
NO!
MAYBE
YES
-
8/13/2019 Business Dress and Ediquette
12/50
Jewelry
No chains or necklaces showing
No rings other than wedding or
college ring
No earrings or other piercing; if you
have them, take them outConservative watch
-
8/13/2019 Business Dress and Ediquette
13/50
Other Tips
Clean fingernails
Minimal cologne
Empty your pockets to avoid
clinking or bulges
Turn off cell phones and beepersNo gum or cigarettes
-
8/13/2019 Business Dress and Ediquette
14/50
You only have one
chanceto make a goodfirst impression!
-
8/13/2019 Business Dress and Ediquette
15/50
Dress For Success
For Women
-
8/13/2019 Business Dress and Ediquette
16/50
Why Is Dress So Cruc ial For
Success?
First impressions are extremelyimportant!
Irreversible assumptions aremade almost immediatelybased on a personsappearance.
You want to put your best footforward and present yourself ina positive light.
-
8/13/2019 Business Dress and Ediquette
17/50
5 Tips Everyone Should Know About
Dress ing Profess ional ly
1. Keep your appearance neat and clean.
2. Clothing should be freshly pressed - no wrinkles!
3. Well groomed nails are important.
4. Wear minimalmake-up andjewelry.
5. Neutral body odor is essential
(wear an antiperspirant/deodorant,
use perfume or other fragrancesparingly)!
-
8/13/2019 Business Dress and Ediquette
18/50
Examples o f Pro fess ional Att i re
-
8/13/2019 Business Dress and Ediquette
19/50
Many managers and interviewers make assumptionsbased on an individuals shoes.
This is one way of assessing whether
you pay attention to details.
Shoes should be: Neat and polished.
Closed toe.
No higher than a 2 inch heal (unless you
are extremelyshort).
Put You r Best Shoe Forward
-
8/13/2019 Business Dress and Ediquette
20/50
It is always best to err on the side of caution.
The most traditional and conservative interview attire for
women is a two piece, matched skirt suit.
Always, alwayswear a blouse
under your blazer!
A long sleeved, collared shirt or shell
is appropriate.
Make sure your ensemble still looks
complete without your blazer (in case
you have the option to take it off).
Keep it Conservat ive
-
8/13/2019 Business Dress and Ediquette
21/50
Choos ing a Color
Navy blue is a good color for a starter suit.
This is a versatile color that can be dressed up or
down, depending on the situation
and job.
Navy is considered a professional
and powerful color, but is not as
bold as black.
-
8/13/2019 Business Dress and Ediquette
22/50
Buy the nicest suit you can afford.
Put quality over quantitya well
chosen suit will last you severalyears into your career.
A cheap suit is easy to spot:
Made with less desirable materials
like rayon-poly blends.
Larger, less flattering cuts.
Choosing a Su i t that wi l l
Grow w ith You
-
8/13/2019 Business Dress and Ediquette
23/50
Have your suit professionally tailored! This ensures: The suite looks appropriate on you.
You will feel comfortable and self-confident in your suit.
Dress like you already have the job
you want.
Remember: a carefully
chosen suit will last you
well into your career.It is an investment worth
the extra money!
Your First Su i t : Tips & Tricks
-
8/13/2019 Business Dress and Ediquette
24/50
Hair Simple style
You dont want to distract theinterviewer with obnoxious hair.
They should notice you for yourskills and experiences, not your hair.
Out of your face
Nylons A must with any interview
outfitskirt or pantsuit! Skin tone or black colored aremost appropriate.
Its all in the Details
-
8/13/2019 Business Dress and Ediquette
25/50
Accessories
Dont overdo it! Its best to choose 1 or 2 simple accessories like a watch
and stud earnings.
Portfolio vs. Purse
Opt for a sharp, professional looking portfolio instead ofyour purse.
Choose a good quality portfolio with compartments for keysor lipstick.
Carry copies of your resume and a pad for note taking.
Its all in the Details: Final Touches
-
8/13/2019 Business Dress and Ediquette
26/50
Follow Company Policy. Your first reference point is the
employee manual.
When in doubtask your supervisor or
a member of Human Resources! Warning: business casual means
different things in differentcompanies!
Casual dress ranges from
coordinated skirt/pant sets tokhakis and polos.
Business casual does notmean jeans or tennis shoes.
Dress ing to Impress:
-
8/13/2019 Business Dress and Ediquette
27/50
A MixBiz & Biz Casual
-
8/13/2019 Business Dress and Ediquette
28/50
A Side-Bar
SEMIFORMAL ATTIREFemales: Knee-length cocktail dress,tea length dress, or long dress
Males: Black Tie
Tuxedo or a dark suit is appropriate
Formal wear (white tie, full ball gown) isgenerally not required
-
8/13/2019 Business Dress and Ediquette
29/50
Another
Sidebar
Tattoos
Piercings
And etc etc?
-
8/13/2019 Business Dress and Ediquette
30/50
Determining Appropriate Dress
Consider the environment
Consider your goals
Consider the clues
Consider others dress
Consider the impressionyou want to
make or leave
-
8/13/2019 Business Dress and Ediquette
31/50
Business Etiquette
Putting Your Best Foot Forward
Instead Of Putting It In Your Mouth
-
8/13/2019 Business Dress and Ediquette
32/50
Etiquette Topics
General Tips
Making introductions
Using the telephone
E-mailing
Gender issues
Dining
-
8/13/2019 Business Dress and Ediquette
33/50
Introductions
When being introduced:
Shake hands firmly
Stand
When introducing others:
Introduce the most important person firstGive a little information about people
Use full names
-
8/13/2019 Business Dress and Ediquette
34/50
Introductions
Common Problem AreasIf you forget someones name, be honest
If your name is mispronounced, politely say
the correct pronunciationIf someone forgets to introduce you, politely
introduce yourself
Wait to use a persons first name until
instructed to do so
When unsure, follow the lead of others
-
8/13/2019 Business Dress and Ediquette
35/50
Telephone Etiquette
When placing calls:
Introduce yourself and state why you arecalling
Be prepared to leave a concise message
When receiving calls:
Introduce yourself
Never leave anyone on hold more than oneminute
Return messages within 24 hours
-
8/13/2019 Business Dress and Ediquette
36/50
Telephone Etiquette
Use the speakerphone sparingly and do not
use it for checking voicemailHave tasteful answering messages at workand at home
Turn cell phones off at meetings or meals (if
it accidentally rings, turn it offdo notanswer it!)
When carrying the phone, use low ringvolume or vibrate mode
Use a low voice when speaking on yourphone in public
Observe common courtesies (please andthank you)
-
8/13/2019 Business Dress and Ediquette
37/50
E-mail EtiquetteInclude a clear and specific subject line
Read messages before sendingCheck spelling and grammar
Do not curse, spam, or use ALL CAPS
Do not forward chain letters at work
Remember that all e-mail can be traced tothe source
Do not send anything you consider
privateUse BCC to preserve others privacywhen appropriate
Always reply within 24 hours
-
8/13/2019 Business Dress and Ediquette
38/50
Gender Issues
Men and women should be treated thesame
Whoever gets to the door first should openit
Both men and women should stand whenmeeting someone
Both genders should provide a firm
handshakeWhoever invites a colleague to a businesslunch pays for it
-
8/13/2019 Business Dress and Ediquette
39/50
Cocktail Party
ManagementBefore the party
R.S.V.P.
LogisticsStanding-Up Layer your items
Napkin
Plate
Glass
Business card arrangement
Keep right hand free to shake hands
-
8/13/2019 Business Dress and Ediquette
40/50
Cocktail Party
ManagementHandshakes
Universally accepted
When to use
Proper grip
Handling food
Items passed on trayspicking up
Food from buffetcarefulnot sloppy
Discarded toothpicks or cocktail sticks
-
8/13/2019 Business Dress and Ediquette
41/50
Small Talk
Researchthe group/the activity/topic
Set goalsBusiness Goals
Use open body language/smile/make
eye contact
Introduce yourself
Allow others to introduce you to people
they know
-
8/13/2019 Business Dress and Ediquette
42/50
Common Cocktail Party
Faux PasThings to Avoid
Making food the focus
Drinking to excess1 Only Uncomfortable topics
Lengthy conversations
Gossip
Complaining about the event
Flirting
Being rude/disrespectful to staff
-
8/13/2019 Business Dress and Ediquette
43/50
After the Party
Say goodbye/excuse yourself to other
guests
Thank the host/hostess as you leave
Send a thank you note
-
8/13/2019 Business Dress and Ediquette
44/50
Biz Dining Etiquette
Dont chew gum
Keep elbows off the table
Keep conversation polite
Place napkin on lap as soon as seated
Taste food before seasoningPass salt and pepper together
Dont dunk food
Break off one piece of bread, butter it, eatit, and repeat
Only order appetizers or desserts ifothers do so
-
8/13/2019 Business Dress and Ediquette
45/50
Dining Etiquette
Wait for everyone to be served before
eatingCut a small portion of food at a time (oneor two bites)
When squeezing a lemon, use other handto shield others from squirting juice
If you need to temporarily leave the table,place napkin on seat
When interviewing, follow the lead of theemployer
Be courteous and demonstrateappreciation when appropriate
Di i Eti tt
-
8/13/2019 Business Dress and Ediquette
46/50
Dining EtiquetteConversation Topics
Avoid discussing: politics, religion, gossip,sex, anything too personal or negative
Safe topics:
Weather
News/current events (dont let it get into
politics or religion!)
Books or movies
Music
Travel
Pets
Anything non-controversial
12 13C h h i h
-
8/13/2019 Business Dress and Ediquette
47/50
Bread and butter plate
Butter spreader
Dessert Fork
Dessert or Coffee Spoon
Dinner Fork
Dinner Knife
Napkin
Place Plate/Charger
Salad Fork
Salad Knife
Soup Spoon
Water Goblet
Wine Glass
1 2
3
4
5
6
7
8
9 10
11
12 13Can you match the right
items with their function?
1213Pl S i
-
8/13/2019 Business Dress and Ediquette
48/50
3. Bread and butter plate
4. Butter spreader
8. Dessert Fork
7. Dessert or Coffee Spoon
2. Dinner Fork
9. Dinner Knife
5. Napkin6. Place Plate/Charger
1. Salad Fork
10. Salad Knife
11. Soup Spoon
12. Water Goblet
13. Wine Glass
1 2
3
4
5
6
7
8
9 10
11
1213Place Setting
Answer Key
-
8/13/2019 Business Dress and Ediquette
49/50
A Side-Bar
Silverware Signals Leaving the table, but returning
At the table, finished but would like place
setting removed
Dropped silverware
Dirty silverware
-
8/13/2019 Business Dress and Ediquette
50/50
You Get One Chance
Its Up To You
People, like diamonds, have a basic market value,
but it is only after they have been polished thatthe world will pay their real value.
-William Thourlby