Business Dress and Ediquette

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    Business Dress

    &Business Etiquette

    The Dos & The Don'tsSupplemented By

    Information From A Presentation By Ginger L. Bowen

    And Information From a UCF Presentation

    C M

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    OVERVIEW

    Why Appearance Matters

    What Is Business Dress?

    Dos And Donts

    What Is Business Casual?What Is Semiformal Attire?

    Dress For Success Examples & Sources

    A Related Sidebar

    General Business EtiquetteHow To Attend A Cocktail Party

    Business Dining

    Other resource info

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    YOU ARE WHAT YOU WEAR

    In a business setting, people first notice Your clothing

    Your face

    Your hands Your shoes

    Your writing instrument

    Your briefcase

    Your watch etc etcThe care taken in your appearanceindicates the care taken in your position

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    A Side-Bar On

    How You Are Perceived

    If you look like a/an _____, people will

    treat you like a/an ______.

    If you act like a/an _____, people will

    treat you like a/an ______.

    If you talk like a/an _____, people will

    treat you like a/an ______.

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    WHAT IS BUSINESS DRESS?

    Attire appropriate for meetings or an

    office environment

    Purpose is to convey a professionalappearance, as well as create an

    environment conducive to work

    Personal expression is encouraged, butshould not be taken to extremes

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    Dress For Success

    For Men

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    Suits

    Colors to Wear:

    dark blue, gray,

    brown or mutedpin-stripes

    Tailored and

    freshly dry cleaned

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    Shirts

    Good quality, white button-down or

    white classic colorbi/color.?

    Make sure the shirt is pressed

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    Ties

    Silk or good quality

    Complement suit

    Tip of tie should end

    near the center of belt

    buckle

    Dont let the

    tie speak for

    you!

    YES!

    NO!

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    Shoes

    Highly polished slip-ons

    Laced dress shoes in black, cordovan

    or brown

    Dark socks that are high enough tohide your skin when you sit down

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    Facial Hair

    No facial hair if possible, if you

    must, trim it neatly

    NO!

    MAYBE

    YES

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    Jewelry

    No chains or necklaces showing

    No rings other than wedding or

    college ring

    No earrings or other piercing; if you

    have them, take them outConservative watch

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    Other Tips

    Clean fingernails

    Minimal cologne

    Empty your pockets to avoid

    clinking or bulges

    Turn off cell phones and beepersNo gum or cigarettes

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    You only have one

    chanceto make a goodfirst impression!

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    Dress For Success

    For Women

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    Why Is Dress So Cruc ial For

    Success?

    First impressions are extremelyimportant!

    Irreversible assumptions aremade almost immediatelybased on a personsappearance.

    You want to put your best footforward and present yourself ina positive light.

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    5 Tips Everyone Should Know About

    Dress ing Profess ional ly

    1. Keep your appearance neat and clean.

    2. Clothing should be freshly pressed - no wrinkles!

    3. Well groomed nails are important.

    4. Wear minimalmake-up andjewelry.

    5. Neutral body odor is essential

    (wear an antiperspirant/deodorant,

    use perfume or other fragrancesparingly)!

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    Examples o f Pro fess ional Att i re

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    Many managers and interviewers make assumptionsbased on an individuals shoes.

    This is one way of assessing whether

    you pay attention to details.

    Shoes should be: Neat and polished.

    Closed toe.

    No higher than a 2 inch heal (unless you

    are extremelyshort).

    Put You r Best Shoe Forward

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    It is always best to err on the side of caution.

    The most traditional and conservative interview attire for

    women is a two piece, matched skirt suit.

    Always, alwayswear a blouse

    under your blazer!

    A long sleeved, collared shirt or shell

    is appropriate.

    Make sure your ensemble still looks

    complete without your blazer (in case

    you have the option to take it off).

    Keep it Conservat ive

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    Choos ing a Color

    Navy blue is a good color for a starter suit.

    This is a versatile color that can be dressed up or

    down, depending on the situation

    and job.

    Navy is considered a professional

    and powerful color, but is not as

    bold as black.

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    Buy the nicest suit you can afford.

    Put quality over quantitya well

    chosen suit will last you severalyears into your career.

    A cheap suit is easy to spot:

    Made with less desirable materials

    like rayon-poly blends.

    Larger, less flattering cuts.

    Choosing a Su i t that wi l l

    Grow w ith You

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    Have your suit professionally tailored! This ensures: The suite looks appropriate on you.

    You will feel comfortable and self-confident in your suit.

    Dress like you already have the job

    you want.

    Remember: a carefully

    chosen suit will last you

    well into your career.It is an investment worth

    the extra money!

    Your First Su i t : Tips & Tricks

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    Hair Simple style

    You dont want to distract theinterviewer with obnoxious hair.

    They should notice you for yourskills and experiences, not your hair.

    Out of your face

    Nylons A must with any interview

    outfitskirt or pantsuit! Skin tone or black colored aremost appropriate.

    Its all in the Details

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    Accessories

    Dont overdo it! Its best to choose 1 or 2 simple accessories like a watch

    and stud earnings.

    Portfolio vs. Purse

    Opt for a sharp, professional looking portfolio instead ofyour purse.

    Choose a good quality portfolio with compartments for keysor lipstick.

    Carry copies of your resume and a pad for note taking.

    Its all in the Details: Final Touches

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    Follow Company Policy. Your first reference point is the

    employee manual.

    When in doubtask your supervisor or

    a member of Human Resources! Warning: business casual means

    different things in differentcompanies!

    Casual dress ranges from

    coordinated skirt/pant sets tokhakis and polos.

    Business casual does notmean jeans or tennis shoes.

    Dress ing to Impress:

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    A MixBiz & Biz Casual

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    A Side-Bar

    SEMIFORMAL ATTIREFemales: Knee-length cocktail dress,tea length dress, or long dress

    Males: Black Tie

    Tuxedo or a dark suit is appropriate

    Formal wear (white tie, full ball gown) isgenerally not required

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    Another

    Sidebar

    Tattoos

    Piercings

    And etc etc?

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    Determining Appropriate Dress

    Consider the environment

    Consider your goals

    Consider the clues

    Consider others dress

    Consider the impressionyou want to

    make or leave

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    Business Etiquette

    Putting Your Best Foot Forward

    Instead Of Putting It In Your Mouth

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    Etiquette Topics

    General Tips

    Making introductions

    Using the telephone

    E-mailing

    Gender issues

    Dining

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    Introductions

    When being introduced:

    Shake hands firmly

    Stand

    When introducing others:

    Introduce the most important person firstGive a little information about people

    Use full names

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    Introductions

    Common Problem AreasIf you forget someones name, be honest

    If your name is mispronounced, politely say

    the correct pronunciationIf someone forgets to introduce you, politely

    introduce yourself

    Wait to use a persons first name until

    instructed to do so

    When unsure, follow the lead of others

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    Telephone Etiquette

    When placing calls:

    Introduce yourself and state why you arecalling

    Be prepared to leave a concise message

    When receiving calls:

    Introduce yourself

    Never leave anyone on hold more than oneminute

    Return messages within 24 hours

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    Telephone Etiquette

    Use the speakerphone sparingly and do not

    use it for checking voicemailHave tasteful answering messages at workand at home

    Turn cell phones off at meetings or meals (if

    it accidentally rings, turn it offdo notanswer it!)

    When carrying the phone, use low ringvolume or vibrate mode

    Use a low voice when speaking on yourphone in public

    Observe common courtesies (please andthank you)

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    E-mail EtiquetteInclude a clear and specific subject line

    Read messages before sendingCheck spelling and grammar

    Do not curse, spam, or use ALL CAPS

    Do not forward chain letters at work

    Remember that all e-mail can be traced tothe source

    Do not send anything you consider

    privateUse BCC to preserve others privacywhen appropriate

    Always reply within 24 hours

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    Gender Issues

    Men and women should be treated thesame

    Whoever gets to the door first should openit

    Both men and women should stand whenmeeting someone

    Both genders should provide a firm

    handshakeWhoever invites a colleague to a businesslunch pays for it

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    Cocktail Party

    ManagementBefore the party

    R.S.V.P.

    LogisticsStanding-Up Layer your items

    Napkin

    Plate

    Glass

    Business card arrangement

    Keep right hand free to shake hands

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    Cocktail Party

    ManagementHandshakes

    Universally accepted

    When to use

    Proper grip

    Handling food

    Items passed on trayspicking up

    Food from buffetcarefulnot sloppy

    Discarded toothpicks or cocktail sticks

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    Small Talk

    Researchthe group/the activity/topic

    Set goalsBusiness Goals

    Use open body language/smile/make

    eye contact

    Introduce yourself

    Allow others to introduce you to people

    they know

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    Common Cocktail Party

    Faux PasThings to Avoid

    Making food the focus

    Drinking to excess1 Only Uncomfortable topics

    Lengthy conversations

    Gossip

    Complaining about the event

    Flirting

    Being rude/disrespectful to staff

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    After the Party

    Say goodbye/excuse yourself to other

    guests

    Thank the host/hostess as you leave

    Send a thank you note

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    Biz Dining Etiquette

    Dont chew gum

    Keep elbows off the table

    Keep conversation polite

    Place napkin on lap as soon as seated

    Taste food before seasoningPass salt and pepper together

    Dont dunk food

    Break off one piece of bread, butter it, eatit, and repeat

    Only order appetizers or desserts ifothers do so

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    Dining Etiquette

    Wait for everyone to be served before

    eatingCut a small portion of food at a time (oneor two bites)

    When squeezing a lemon, use other handto shield others from squirting juice

    If you need to temporarily leave the table,place napkin on seat

    When interviewing, follow the lead of theemployer

    Be courteous and demonstrateappreciation when appropriate

    Di i Eti tt

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    Dining EtiquetteConversation Topics

    Avoid discussing: politics, religion, gossip,sex, anything too personal or negative

    Safe topics:

    Weather

    News/current events (dont let it get into

    politics or religion!)

    Books or movies

    Music

    Travel

    Pets

    Anything non-controversial

    12 13C h h i h

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    Bread and butter plate

    Butter spreader

    Dessert Fork

    Dessert or Coffee Spoon

    Dinner Fork

    Dinner Knife

    Napkin

    Place Plate/Charger

    Salad Fork

    Salad Knife

    Soup Spoon

    Water Goblet

    Wine Glass

    1 2

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    9 10

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    12 13Can you match the right

    items with their function?

    1213Pl S i

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    3. Bread and butter plate

    4. Butter spreader

    8. Dessert Fork

    7. Dessert or Coffee Spoon

    2. Dinner Fork

    9. Dinner Knife

    5. Napkin6. Place Plate/Charger

    1. Salad Fork

    10. Salad Knife

    11. Soup Spoon

    12. Water Goblet

    13. Wine Glass

    1 2

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    9 10

    11

    1213Place Setting

    Answer Key

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    A Side-Bar

    Silverware Signals Leaving the table, but returning

    At the table, finished but would like place

    setting removed

    Dropped silverware

    Dirty silverware

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    You Get One Chance

    Its Up To You

    People, like diamonds, have a basic market value,

    but it is only after they have been polished thatthe world will pay their real value.

    -William Thourlby