Business Director Application Pack

April 2015Closing Date: 15th June 2015

Table of Contents

A. ABOUT YMCA HUMBER................................................................B. JOB DESCRIPTION.......................................................................C. GENERAL INFORMATION FOR THE POST OF BUSINESS DIRECTOR......................................................................................D. BUSINESS DIRECTOR ADVERTISEMENT.......................................E. HOW TO APPLY.........................................................................JOB APPLICATION FORM.................................................................

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A. ABOUT YMCA HUMBER

Thank you for expressing interest in applying for the Business Director post at the YMCA Humber.

YMCA Humber is a part of the YMCA movement, a movement that has served the local communities all over the world for the past 170 years. YMCA Humber has had a local presence for nearly 110 years, and is poised for entering an exciting new trajectory of growth and transformation in the coming years. For the first time since our inception, we now have a presence on both sides of the Humber, with Turning Point, a project that provides housing and support to ex-offenders on the North Bank of the Humber, joining us in January 2015.

Our housing projects, both sides of the Humber, support close to 150 vulnerable adults to make positive changes in their lives. In addition to our two supported living hostels on the South bank that provide accommodation to about 93 vulnerable young people, we also provide supported living on the South Bank through a Community House, a transformational idea which allows young people from an offending background to live in a shared community house

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within the local community to experience independent living firsthand. The project has been hugely successful, and has got accolades, appreciation and wide coverage in the local and national media for the positive impact it has had on the lives of the people it has touched, including bagging the coveted ‘YMCA of the Year’ award in 2013 at the Annual Youth Matters Awards.

We are passionate about the impact youth work has on the local community and developing our outreach work with children, young people and vulnerable adults is a strategic aim for our future and this has entered new phase. Whilst the primary focus of the Association remains providing supported housing for vulnerable young people, we are also now making big inroads into working with young people in education establishments, traditional youth settings and through targeted outreach work to inform support and influence them and prevent homelessness.

We are also on the threshold of redeveloping our Peaks Lane hostel, which is no longer fit for purpose. The re-build of the Peaks Lane campus, to be renamed, Trinity Campus, is one of our core strategic goals for the future and we envision the

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new building to begin a new chapter for the vulnerable people living in the local area. The redevelopment is likely to get underway in late 2015, and will allow us to fuse a high standard of accommodation with excellent training and education facilities to ensure that young people living in our hostels develop the necessary personal and social skills that they need to lead successful, sustainable lifestyles once they leave YMCA Humber and move into independent living.

YMCA Humber’s turnover currently is nearly 1.5 million and this is likely to increase by a quarter of a million in this financial year. The last few years have been a time of tremendous change and growth, and we are now on the cusp of growing exponentially, but significantly before embarking on this, we will need to consolidate the growth we have achieved so far.

It is at this critical juncture that we seek to recruit the Business Director post. As the Business Director, you will be instrumental in ensuring that we deliver on our promises to our funders, and that the Association is able to capitalise on, and deliver value for money on all its new and existing projects. Significantly, you will be also entrusted with the

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responsibility of ensuring that people remain at the centre-stage of all the work we do as it is our genuine belief that it is people that form the Association and it is the young-people who we seek to serve that matter. You role will thus go beyond ensuring that our services adhere to pertinent professional standards and quality objectives, as you will be need to ensure that we become a market leader in the local community through combining a compassionate and sensitive approach to our work with high levels of professional excellence.

As a Christian organisation and we seek to reflect our Christian Ethos in all the work we do, and as the staff handbook which has been sent to you says, our Vision, “Our vision is of a society where our spirit inspires all young people towards achieving their true potential and providing them with the opportunities to become part of a community where everyone can belong, contribute and thrive".

To find out more about the work done by us, and our plans for the future please visit our website, www.ymca-humber.com. The website has a short video link that highlights the work we do and the https://youtu.be/BW0WqAanXjo

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We look forward to receiving your application.

B. Job Description

Job title:

Location:

Responsible to:

Job purpose:

BUSINESS DIRECTOR

Management Offices, YMCA Humber, St Aidan's Church, Cleethorpes

Chief Executive

As a part of the Leadership Team, the post-holder will be responsible to identify, lead and project manage the setting-up of a social enterprise for YMCA Humber to generate sustainable sources of profitable income to expand YMCA Humber’s commercial interests and increase social impact. Leading the business team, the post-holder will be accountable for developing strong working relationships with new and existing commissioners and service purchasers at decision maker level, to ensure clarity and consistency of communication and quick resolution of any issues. The

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post-holder will also need to prioritise the identification of new ways to generate charitable surpluses from our core work in order to ensure its continued sustainability and profitability.

I. MAIN RESPONSIBILITIES:

A. Business development:

1. To lead, critically examine and secure opportunities for new and alternative ways for YMCA Humber to develop and deliver a diverse range of commercially viable and sustainable services, through a social enterprise, which are in line with our ethos, values and strategic priorities.

2. To enhance profitability and sustainability of YMCA Humber’s established core activities in liaison with the Senior Management Team (SMT). This will include producing and reviewing on an ongoing basis, the financial projections and possible growth plans for YMCA Humber’s existing core-activity.

3. To strategically lead market research and work with potential and existing customers within the community, including with Local Authority Officials, Community Leaders, Business Leaders, Schools and other potential customers, to identify likely products and services that can be delivered by YMCA Humber. In addition, build YMCA Humber’s reputation as a key supplier of these services.

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4. Lead and strategically manage the development and implementation of YMCA Humber’s strategy for business development, including identifying possibility of developing YMCA Humber’s commercial enterprises and generating income for the charitable entity

B. Commercial

1. Strategically lead and project manage new business projects and maximise new business opportunities, ensuring the profitability of YMCA Humber’s services.

2. Develop strong working relationships with new and existing commissioners and service purchasers at decision maker level to ensure clarity and consistency of communication and quick resolution of any issues.

3. Project manage the development and submission of tenders by taking a lead role in bid writing, including making presentations if required; and negotiating service level agreements.

4. Create a portfolio of relevant documentation to support tenders and bids

5. Pro-actively drive sponsorship revenues from YMCA Humber events, publications and identify opportunities to develop advertising revenues

6. Make effective use of resources to deliver the required outcomes and monitor performance of key activities

C. Strategic Brand Management 9

1. Own the development of YMCA Humber as a brand with overall strategic responsibility for the organisation’s commercial plans and communication

2. Develop and manage innovating marketing strategies & tactics including sales, promotions and advertising campaigns for the achievement of business objectives and for promoting YMCA Humber’s services and products.

3. To lead in devising a full marketing plan for YMCA Humber’s products and services, including but not limited to pricing, promotion strategy, and partnership working where appropriate.

4. Effectively establish, maintain and use relationships with the media to explain and promote the organisation and its work and services.

5. Create & drive the commercial strategy for sponsorship, advertising, marketing

6. Advise the Stakeholder Relations Manager and Communications Coordinator to develop an effective and engaging public profile of YMCA Humber through the organisation’s web site, social networking sites and publicity material development

D. Relationship building:

1. Have overall responsibility for all business development activities, using existing relationships initially and maximising opportunities from these, but also seeking out prospects in new areas.

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2. Develop and nurture relationships based on mutual trust and respect with potential business partners, including within the charitable and corporate sectors

3. Work with the Funding and Volunteer Coordinator to identify and develop relationships with potential corporate funders.

E. Project Management and Senior Management Responsibility

1. To strategically manage all new work sourced (in addition to accommodation) by the organisation, ensuring that the requirements of the project are communicated clearly, there is a robust project-plan to ensure that timescales are met, that the work is financially viable and well-managed and that all concerns are redressed adequately.

2. To ensure that commissioned work is developed within YMCA Humber’s ethical framework, and any risks are raised and managed at the appropriate time and level. In addition, provide knowledgeable input to help build a sustainable and high performing organisation.

3. As a member of the senior management team, contribute to overall strategic and business planning of the organisation, in order to realise the organisation’s goals and vision. In addition,

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play a key role in developing YMCA Humber’s strategic growth, in line with overall long-term business plans

4. Build a high performing development team recognised via achievement of business goals and growth plans.

5. Attend and participate in regular Senior Management Meetings, producing timely reports and information as required, including reports for the Board of Management based on previously agreed timescales.

6. Deliver on agreed strategic and operational targets

7. Manage, mentor and inspire the existing business development team, bringing in new ideas, methodologies and processes in order that they can perform to the best of their abilities.

8. Build and steer an effective team with a strong customer, quality and outcome focus

9. Inspire and inform staff and trustees of YMCA Humber so that they understand, and engage in supporting business goals to achieve income to enable the organisation’s charitable activities

F. Financial Leadership

1. Take full responsibility for commercial aspects including budgets and profitability of YMCA Humber’s existing and new business interests

2. Working closely with the Financial Manager, provide expert advice to multiple stakeholders on all financial matters, including to the Board of Management, its various sub-committees, and external partners including, banks, auditors and others.

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3. Develop timely and accurate monthly, quarterly and annual summary and detailed financial reports for the Chief Executive and the Board of Management, highlighting financial projections, profitability and any concerns for new and existing work commissioned to the organisation.

4. Oversee development of financial analysis and reports for the Board of Management and the Chief Executive and working collaboratively and decisively, to support the organisation in interpreting business intelligence.

5. Work with members of the Finance Team to prepare annual budgets and year-end accounting statements

6. Work with Finance Team to establish the systems to collect, store and analyse information required to measure and manage performance in all areas of the Charity’s work.

G. Christian Identity

1. To strengthen and uphold the Christian identity of the organisation, so that there is a tangible difference for the young people that we serve.

2. To actively communicate and represent the YMCA’s Christian faith base and identity in all dealings.

H. Sites: Regular visits to all YMCA Humber sites as required.

I. DISCRETION TO ACT

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1. The Business Director role is leadership role with the expectation that the post-holder develops innovative working practices and procedures that have a significant impact on service delivery.

II. ENVIRONMENT

A.Unsocial hours

1. Some duties will require working evenings and weekends.

B.Risk

2. The Business Director will work in a normal office environment so the potential risk of being subject to verbal or physical abuse is assessed as being low. Some contact with Clients is expected but this is infrequent and not on a one-one basis.

III. TERMS AND CONDITIONS

1. Terms of Appointment: Permanent full-time post

2. Pay: £40,000 -- £45,000 dependent on skills and experience

3. Hours: 37 hours per week

4. Annual Leave: 25 days plus bank holidays

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RequirementEssential Desirable Application

FormSelection

TestInterview

Knowledge

K1 Strong knowledge of the requirements of the regulatory framework

K2 Proven experience, knowledge and understanding of financial management with experience of interpreting budgets, and producing accurate financial reports

K4 Knowledge of charitable sector and governance arrangements

K5 In-depth understanding of business planning with prior experience of leading a team with a strong focus on growth.

Skills and Ability

S1 Ability to think strategically and lead, inspire and motivate others approaching problems with curiosity and open mindedness.

S2 The ability to network and build a range of contacts across different sectors and industry segments

S3 Ability to work to tight deadlines and in a target driven environment at a senior executive level

S4 Excellent interpersonal, communication and decision making skills, with the proven ability to be persuasive, confident, creative and innovative

S5 Skills and ability to juggle conflicting priorities and demands, with an eye for detail.

S6 Good knowledge of IT applications, particularly

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Christian Ethos

C1. A demonstrable and active Christian faith

C2 Willingness to uphold the Christian values and principles of the YMCA

Personal Qualities

P1 Able to prioritise work-load and work effectively

P2 High levels of confidence, confidentiality, honesty, integrity and discretion

P3 Willingness to work flexibly in response to changing organisational requirements

P4 Ability to stimulate creative thinking in others and generate innovative ideas and solutions to problems and complex opportunities.

Circumstances

C1 Able and willing to work unsocial hours

Health

H1 Able to meet the requirements of the post with or without reasonable adjustment

Equality and Diversity

O1 An understanding of and commitment to equality and diversity

C.GENERAL INFORMATION FOR THE POST OF BUSINESS DIRECTOR

a) Selection and Assessment Applicants who appear to best meet the person specification will be invited to attend for interview and assessment. We recommend that applicants pay particular attention to

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demonstrating how they meet the person specification on the application form. The assessment process will be include, an initial short-listing interview and tour of facilities, followed by a final assessment process. Details about the assessment process will be sent to the short-listed candidates.

b) Appointment All our offers of employment are made, subject to some pre-employment checks including:

i. Satisfactory References, ii. Checks on eligibility to work in the United Kingdomiii. Checks on relevant certificates. iv. Due to the anticipated level of contact with children or

other vulnerable members of society involved with this role, a satisfactory DBS check is required.

c) Salary Your initial salary will be based on your skills, knowledge and experience, with the possibility of progression based on your performance. You will be paid monthly in arrears by credit transfer to a bank or building society account.. d) Location This post will be based out of the Association’s Corporate Office at St Aiden’s Church in Cleethorpes. The post-holder may be expected to commute between locations of the Association

e) Hours of Work The post is a full time permanent position.

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f) Holiday Entitlement Our holiday year runs from January to December. You will be entitled to 25 days holiday per year plus bank holidays.

g) Pension You will be automatically enrolled into the Association’s pension scheme.

h) Notice The contractual notice for this post is 3 months, which will be applicable after the successful completion of the probation period.

i) Equal Opportunities YMCA Humber is committed to equal opportunities and appoints on merit. We welcome applicants from all sections of society regardless of gender, sexual orientation, race, disability, marital status, age and religion, perceived community background or political beliefs.

j) CVs Please be advised that CVs cannot be accepted on their own and will not be considered if submitted without a completed application form.

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C.BUSINESS DIRECTOR ADVERTISEMENT

As a well-established and successful Christian Charity affiliated to the national YMCA movement, YMCA Humber has an enviable reputation, in the Humber Region, for providing quality housing and youth work services, and is now looking to recruit a Business Director to take the charity in new directions and to cement its reputation and standing further.

This is a strategic & high-profile role, for a motivated self-starter with personal credibility and strength of character, to lead on the creation and development of new and existing services & the tendering process; and to identify & co-ordinate new business opportunities. You will ensure that our services deliver value for money through effective staff management, building external & internal relationships, marketing and making effective financial projections.

The successful candidate will have in-depth knowledge of the charitable sector, with prior experience in creating and realising profitable business opportunities and also ideally, an in-depth understanding of business planning and of leading a team with a focus on growth.

If you are looking for a position where you will be challenged in all aspects of the role but where your expertise will make a real difference, we would like to hear from you.

We are a Christian organisation, working with young people of all faiths and of none. We actively promote the Christian ethos in all of our work.

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For an application pack or more details please contact Priyanka Gupta / Jonathan Byrne on (01472) 693388 or Priyanka.gupta@ymca-humber.com / jonathan.byrne@ymca-humber.com

The closing date for receipt of completed application forms is xx .

An initial short-listing interview and tour of facilities will take place on xx with invited final stage interviews xx.

For information about the services we provide and the work we do, log on to our website, www.ymca-humber.com. Details about the post:

a) Type of Contract: Full-time, permanent b) Salary: £40,000 -- £45,000 per annum,

dependent on skills & experience.

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D.HOW TO APPLY

To apply for this role, please submit a completed application form by email or post to:

Priyanka Gupta

HR Consultant

YMCA Humber

St Aidan’s Church

Hart Street

Cleethorpes

DN35 7RQ

Contact Number: 01472 693388

Email ID: priyanka.gupta@ymca-humber.com

Please complete this form clearly using blank ink or type. Curriculum Vitae is not an acceptable alternative; further information in support of your application may be provided on separate sheets. The decision to invite you for the interview will be based on the information you provide in the application form & you may not be short-listed if you do not complete the form correctly. You must also complete the Additional Information form.

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The closing date for getting the completed application forms is xxx. Application forms received after the closing date will not usually be considered.

Please provide contact details including telephone number and email address of at least two referees from the past 5 years, one of whom must be your current or most recent employer in the space provided. Your referees will not be contacted unless you are successful at the interview. All referee details will be treated with the strictest confidence and no referee will be approached without your prior consent.

Thank you for your time and we look forward to receiving your application.

ST AIDAN’S CHURCH, HART STREET, CLEETHORPES, N E LINCS, DN35 7RQ

TEL 01472 693388 | info@gcymca.org.uk Registered Charity No : 1058613

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JOB APPLICATION FORMAll information you supply will be treated confidentially.

Please complete this form clearly using black ink or type. Curriculum Vitae is not an acceptable alternative; further information in support of your application may be provided on separate sheets. The decision to invite you for the interview will be based on the information you provide in the application form & you may not be short-listed if you do not complete the form correctly. You must also complete the Additional Information form.

If for any reason you will find it very difficult to complete the application form, please contact us. Application forms received after the closing date will not usually be considered.

Post Applying For: Closing Date

SECTION 1: PERSONAL DETAILS

Last Name: Title:

First Name:Correspondence Address:

Post Code:

Day Time Telephone Number:

Mobile Number

Email Address:

NI Number:

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Can we contact you at work: Yes No *please circle as necessary

If relevant to the post applied for, do you hold a full driving licence valid in the United Kingdom?

Yes No *please circle as necessary

Are you free to remain and take up work in the United Kingdom with no current immigration restrictions? Yes No *please circle as necessary

If you have any family or friends who have worked for the YMCA, please give details:

SECTION 2: EMPLOYMENT DETAILS

A. PRESENT EMPLOYMENT (or most recent if you are no longer employed) 26

Name of EmployerAddress (including Post Code)

Title of Post Notice Period

Date of Appointment

Last Date in Service (if no longer employed)

Annual salaryFull time / Part Time

Please state your main duties and responsibilities briefly

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Continue on a separate sheet if necessary

Reason for leaving(if no longer employed):B. PREVIOUS EMPLOYMENT (most recent employer first).

Name of EmployerAddress (including Post Code)

Title of Post

Date of Appointment

Last Date in Service (if no longer employed)

Annual salaryFull time / Part Time Notice PeriodSummary of main duties/responsibilities

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Continue on a separate sheet if necessary

Reason for leaving(if no longer employed):

Name of EmployerAddress (including Post Code)

Title of Post

Date of Appointment

Last Date in Service (if no longer employed)

Annual salary

Full time / Part TimeNotice Period

Summary of main duties

Reason for leaving(if no longer employed):Please set out any details from earlier jobs on a separate sheet.

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SECTION 3: EDUCATION & QUALIFICATIONS

A. QUALIFICATIONS OBTAINED FROM SCHOOLS, COLLEGES AND UNIVERSITIES.

Please give details of all school examinations, certificates, diplomas, degrees and membership of professional bodies. Please provide the place of study, examining or awarding body, grade or level, dates of study, full or part time and date of award where relevant. You will be asked to provide evidence of these if your application is successful. Please list your highest qualification first:

College, University & School

Dates Course taken F/T or

P/T Result From

To

Continue on a separate sheet if necessary

B. PROFESSIONAL OR MANAGEMENT QUALIFICATIONS

Please give details

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Professional/Management Qualifications

Dates Course Details F/T or P/T Result

From To

Membership of any Professional / Management Associations- Please state level of Membership:

Continue on a separate sheet if necessary

SECTION 4: TRAINING AND DEVELOPMENT

Please give details of any training and development courses or non-qualifications courses which support yourapplication. Title of Training Programme or Course Dates Training Awarding Body

From To

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Continue on a separate sheet if necessary

SECTION 5: ADDITIONAL INFORMATION

This sheet must be completed and returned with your application form. It will be separated from your application form and retained in the Personnel Department. None of the information on this form will be used in the interview process. All information given will be dealt with on a confidential basis.

PROTECTING CHILDREN AND VULNERABLE ADULTSRehabilitation of Offenders Act 1974 (Exceptions) (Amendment) Order 1986This post involves access to vulnerable young people, due to which it is necessary for you to disclose all criminal cautions and convictions you may have, even those which might otherwise be deemed as being spent under the above Act.

Do you have any criminal convictions or cautions? lf yes, please give details / dates of offence(s) and sentence:

(All successful applicants will be required to complete a CRB application form as the GCYMCA works with vulnerable people).

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A. EQUALITY ACT 2010 – DISABILITY

i) YMCA Humber are positive about people with disabilities and this may entitle you to a guaranteed interview if you meet minimum criteria for the post you are applying for

ii) Do you consider yourself eligible for interview under these criteria? Yes No

ii) Do we need to make any specific arrangements in order for you to attend the interview? Yes No *please circle as necessary

iii) If yes, please give details:

C. HEALTH

Successful applicants will be required to complete a detailed medical questionnaire.

D. REFERENCESPlease give the names and addresses of your two most recent employers (if applicable). If you are unable to do this, please clearly outline who your references are.

Reference 1 Reference 2

Name: Name:

Position (job title):

Position (job title):

Work Relationship: Work

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Relationship:Organisation: Organisation:

Address: Address:

Postcode PostcodeTelephone: Telephone:E-mail: E-mail:Are you willing for this referee to be approached prior to the interview?

Yes NoAre you willing for this referee to be approached prior to the interview?

Yes No

SECTION 6: STATEMENT TO BE SIGNED BY THE APPLICANT

I hereby certify that:all the information given by me on this form is correct to the best of my knowledgeall questions relating to me have been accurately and fully answeredI possess all the qualifications which I claim to holdI have read and, if appointed, am prepared to accept the conditions set out in the conditions of employment and the job description.

Signed: Date:

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Equal Opportunities Monitoring Form

The GCYMCA is an Equal Opportunity Employer. In order to monitor the effectiveness of our recruitment policies and procedures, we request you to complete this form. The information provided is strictly confidential & will be used only for monitoring. It will not affect any short-lists or interviews conducted.

I) Position applied for: Location

II) Gender (tick appropriate) Male Female

III) Ethnic origin

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a) White b) Mixed Heritage

British White and Asian

Irish White and Black Caribbean

Any other White Background White and Black African

Any other Mixed Background

c) Asian d) Black, Black British, African American

Chinese Caribbean Indian African Pakistani Any other Black

Background Bangladeshi Any other Asian Background

Any Other Ethnic Background

IV b) Age range:

16-18 19-25

25-44 45-59

60-65 Above 65

V) Disability details

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Do you have a disability? Yes No

(Under the Disability Discrimination Act (DDA) a disability is defined as physical, sensory or mental impairment which has a substantial and long-term adverse effect the ability to carry out normal day to day activities)

VI) Marital Status

Single Married

VII) Do you have caring responsibilities?

Yes No

VIII) Where did you see this post advertised? ______________________________

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