Business Continuity: the engine of the economy runs on IT

8/14/2019 Business Continuity: the engine of the economy runs on IT

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Small Business:The engine of the economy runs on IT.

Small businesses

are still growingand positioning

themselves for

future growth

through IT.
mailto:?subject=SMB%20eBook%20Survey:%2032%25%20Claim%20Revenue%20Increased%20During%20the%20Recession&body=Small%20business%20is%20often%20considered%20the%20engine%20of%20the%E0%A5%A3onomy%20-%20and%20a%20recent%20survey%20shows%20that%20investments%20in%20IT%20and%20the%20move%20toward%20mobility%20have%20it%20running%20on%20all%20cylinders.%20Check%20out%20the%20eBook%20for%E0%AD%AFre%20survey%20results:%20http://tinyurl.com/SMBITPulseEBookhttp://print/http://www.twitter.com/logmeinnewshttp://www.facebook.com/share.php?u=http://www.freemeupgiveaway.com/


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The benets of aggressive investment in IT include

more productivity, more mobility, anda stronger bottom-line.

A New Study conducted on behalf of LogMeIn by Kelton Researchqueried 500 managers, both in IT and other departments, in the US and the UK found:

96%

64%

51%

49%

of IT managers report IT is viewed as astrategic partof the business.

of small businesses overall reportrevenuegrowth takes priority over cost cutting.

of executives plan onincreasingtheir useofremote access to boost productivity.

of IT managers plan increased spending

in their department.

Small Business View:IT is Strategic.

Small business is often considered the engine of the economy. What weve found is that

the investment in IT and the move toward mobility have it running on all cylinders.


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While there is clear agreement onthe importance of IT to the growth of their business,

IT folks and managers dont always seeEye-to-Eye.

Like Any Marriagethe working relationship could be improvedwith better communication. For example,establishing rm internal feedback loops would

improve performance and productivity overall.

State of the Union:Every marriage takes WORK.


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16%

14%

1%

18%

21%

30% Explaining technical terms or programs

Developing solutions to meet their goals

Meeting their deadlines

Understanding how to align with their goals

Justifying expenses

Other

14%

11%

7%

16%

24%

28%Turnaround time or responsiveness

Understanding technical terms or programs

Justifying the distribution of funds to IT

ITs ability to align with our business goals

Soliciting their help

Other

IT Management VS Non-IT Management

State of the Union:Every marriage takes WORK.

Which of the following best describes the most difcult part

about working with your companys management staff?


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More IT staff

Training for IT staff

New Hardware

Line of Business Applications

New Software

Other

According to IT MANAGERS is it currently the most difcult to get funding approval for:

9%

2%

17%

7%

22%

43%

Thecommunication gap can lead to productivityproblems when the need to fund morestaffand better training for existingstaffbecomes wide spread.

The average SMB needsMore ITASAP.


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The in thing in the UKIs Outsourcing.

Outsourcing helps ITget it DONE.

44%

64% of non-IT managers operate withoutself-sufcient internal IT departmentsof IT managers say they useoutsourced services


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The in thing in the UKIs Outsourcing.

IT MANAGERS, does your department currentlyuse any managed service or outsourced IT providers to

augment your IT service delivery?

46%

56%66%

34%

54%

44%

UK

US

Total

YES NO


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IT MANAGERS

Does your departmentever provide technical support for

your staffs personal devices such

as computers or smartphones?

IT is not justfor business (devices) anymore.

As the line between home and ofce continues to get

blurred, more and more managers are using personal devices

and IT departments are increasingly providing support for them.

YES

68%

NO

32%


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USING PERSONAL DEVICES

68%of IT managers saying they readily lend technical support

for personal items. 61% of managers overall report using a

personal computer for work. 39% report their primary PDA

used for work is a personal device.

IT is not justfor business (devices) anymore.

As the line between home and ofce continues to get

blurred, more and more managers are using personal devices

and IT departments are increasingly providing support for them.


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60%52%

Non IT Manager

IT Manager

Total

Remote Desktop Control or Access

File Sharing

VPN

While remote desktop access (56%) and le sharing (48%) show strongadoption among SMBs, virtual private network (VPN) adoption is signicantly

lower among non-IT managers suggesting a technical barrier may exist.

I feel the need,

the need to Network.

For which of the following does your company currently use remote access services?

An opportunity for

greater productivitystill exists.

56%

48%

43%

52%

58%

43%

27%


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Realizing that home and ofce life are

increasingly blurred, small business have

embraced remote access and IT support for

personal devices resulting in greater productivity

across the board.

Perhaps this is why 32% say their revenuehas increased during this recession. And nearly

49%say they will be investing more resourcesin ITwhile 51%say they will be increasingtheir use of remote access services.

As the study shows, small business remainsthe engine of our economy for a variety of reasons.

Most importantly, they embrace IT as a strategicbusiness driver and developer of mobile workforces.

Small Business:The little engine that could, from

Anywhere.


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What do you Think?

is survey was conducted by Kelton Research between September 9th and September 21st, 2009 to 500 respondents at SMBs, dened as companies

th 10-250 employees. There were 125 internal IT managers each in the US and UK, and 125 business owners and managers each in the US and UK.

esults of any sample are subject to sampling variation.

e magnitude of the variation is measurable and is affected by the number of interviews and the level of the percentages expressing the results.

r the entire sample, the chances are 95 in 100 that a survey result does not vary, plus or minus, by more than 4.4 percentage points from the result

at would be obtained if interviews had been conducted with all persons in the universe represented by the sample. Margins for subgroups are smaller.

We invite youto share this eBook with a friend or colleaguebyemailingit ortweeting.

Additionally,you canjoin the discussion on theLogMeIn Community.

Small Businesses Worldwiderely onLogMeIn Pro2 for fast, easy remote accessand supportTry it FREE for 30 days.
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Business Continuity: the engine of the economy runs on IT

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