Business CommunityEngagement (BCE)

A n I n i t i a t i v e b y t h eD e p a r t m e n t o f E c o n o m i cD e v e l o p m e n t

M o h a m m e d S h a e lC E O , B u s i n e s s

D e v e l o p m e n t & S t r a t e g yS e c t o r

What is the Business Community Engagement (BCE)?

The purpose of the DED Business Community Engagement

Initiative is to reach out to all business groupings and business

councils in a structured and systematic way for mutual

benefit. As the economy progresses and develops, we need a

coordinated and collaborative approach in our relationship.

Only then can the public and private sector benefit from new

ideas and develop them for the future economy.

Is embedded Govt. strategyDNA, additionally, the open nature of the economy, makes it

critical for industries to collaborate and engage actively with theGovernment.

Why BCE?

Open door policy and engagement plans provide an inclusive and vibrantprivate-public

participation eco-system.

As a best practice today, BCE is prioritized in the institution's official mission & in other key strategies,

with success indicators clearly identified.

Representative Entities (REs) based business councils 50

Trade Associations 37

Business Groups 27

Country

Professional

Industry

Businessclubs

government-private sector councils 25

who was involved?

How does the framework, works?

Collaborate

Consult

Engage

Inform

Empower

UK(since 1950)

Inform

Consult

Involve

Collaborate

Empower

SG(since 2000)

NZ(since 2011)

US(since 1990)

Civic EngagementCivic Engagement

Why BCE?

Enhance confidence and trust between public and private sectors

Create awareness of industry challenges and obstacles to growth and discuss solutions.

Capture private-sector Ideas and critical feedback on policy and

initiative formulation

Tap vital Government – Private Sector relationship

Leverage on the large diversified nationality pool and rich talent which is a key strength of Dubai

Ensure inclusive, accessible and transparent communications

IMPORTANCE OF BCE TODUBAI

First study of its kind to understand the BCE landscape

01

02

03

04

05

Analysis &Recommendations

(Potential DED Community Engagement initiatives)

Dubai Strategic Plan 2021Key Aims and KPIs

DED Objectivesmandate, objectives of DED Agencies and the collaborative arrangements (MoU) analysis

Landscape Assessmentexisting RE ecosystem, level of formalization, activity and Govt. / DED interaction

Benchmarkinginternational engagement initiatives across many countries for example: (Singapore, UK, US and New Zealand) and the GCC

Stakeholder Discussionskey concerns and suggestions from the REs (primary research with~80 REs and telephonic survey among 500 businesses). Additionally, discussions with key sectoral Govt. entities on their views on BCE.

Dubai Plan 2021: Collaborative & Inclusive participation

25 Total (Others)

27 Total Business Groups37Total Associations

50Total CountryCouncils

Others by Type No.Clubs 1

Commission 1Council 6Forum 2

Government 2Unknown 3

Virtual Community 10TOTAL 25

The Plan emphasizes the need for a ‘collaborative’ and‘inclusive participation’ approach to ensure all the objectives are met

Market Survey Key Findings

A survey of 500

business

Part of a group 6%

Not part of a group 88%

Unsure 6%

45% of respondents who are ‘Not part of any Group’ have highlighted that their industry NEEDS a formal representation (Media, IT, Restaurants, Healthcare

services)

03Perceived of groups monopolistic behavior

04Unsure of participation by Free Zone businesses

05

01Unaware of such groups / associations exists in the UAE

02Lack tangible benefits.

Associate membership with Dubai Chamber as being part of the industry groups / association

03Facilitate trade flow

04Networking opportunities

05

01Access to information

02Professional interest

Advocacy of issues

Reasons ‘Not Part of Group’ Reasons for being ‘Part of a Group’

Market study: more than 140 feedback points

Standardisation Issues

Market level challenges (Structural issues)

Una

vaila

bilit

y of

finan

ce

Industry related

challenges

Industry Engagement (memberships)

REs related challenges

Lack of information (Regulations)

Legal/Regulatory issues(Fed./Dubai Laws)

Gov. related

challenges

Legal/Regulatory issues/ Visas issues La

ck o

f inf

orm

atio

n(In

dust

ry)

Una

vaila

bilit

y of

skill

s

prom

otio

ns o

f REs

,Tr

aini

ng, e

tc,

Lack

of i

ndus

try

ince

ntiv

es

Future Key Directions for DED

Department of Economic Development

Represent

Regulate

Promote

Develop

Hybrid Model of Engagement which leverages onexisting

REs as well as developing specific initiatives to address market requirements

Increased private sector ownership of

outcomes

Build Confidence

‘Whole of Govt. approach’ which is

industry / sector agnostic and applies to the good of the entire

private sector enterprises in the

Emirate

Ideation and crowd-

sourcing of Ideas

Develop robust Industry knowledge:

Opportunity for DED toleverage on its database

of over 130,000 businesses through a continuous feedback

mechanism

Need based intervention to

identify coredevelopment issues

while acknowledging the transactional

issues

Involve private sector in the

achievement of the DP 2021

2021

Build New communication

channelsbetween the

Governmentand the private

sector

BCE strategy for DEDVision: To engage with the business community in Dubai on a sustainable basis to help overall development and growth of the economy

Why is it required?Community Engagement initiatives that can be undertaken depend on the maturity of thebusiness and government ecosystem. Theseground setting initiatives will help establishbasic operating protocol.

PillarIIIIndustry Support

Create an Industry wide Federation, and aBusiness Facilitation Center within DED

Pillar I Communication

Inform about govt.regulations, seek feedback and publish impact studies

PillarIIRE Engagement

Formalize REs, and encourage them to set-up and engagebetter

32 key base-line / preparatory tasksKey Pillars

1. DubaiPolicyAction Panel

4. IncubatorConnect

2. SME GrowthGroup

5. StrategicIndustry Majlis

3. MNC Connect

9. New Clubs: HR Club, Economists Club, Corporate Governance Club

Business Community Engagement Initiatives (9 Initiatives)

New Industry-Govt. engagements to be formed based DSP 2021 agenda driven engagement/ aspirational on Market need

6. Innovation Agenda

7. Productivity Agenda

8. Made in Dubai Committee

4. Future industry Taskforce

• Arrange meetings to explore ideas of engagement

• Discuss solutions to the challenges your industry faces

• Explore ideas on new initiatives to improve the business environment, industry and

economy

• Explore ideas to upgrade the capacity and capability of your groups

Thank you

Please contact the Business Development Team