In today’s highly competitive, service-based economy, your business needs every available advantage. Offering a toll-free number (e.g., 800, 888, 877, etc.) that potential customers can use to contact you free of charge may be the difference that prompts them to call you instead of your competition. Why not add Toll-Free Service to your Time Warner Cable Business Class Phone, PRI or SIP Trunk service to enhance the way you do business and connect with customers?

Being more accessible to your customers helps increase response rates and overall customer satisfaction. Moreover, our call management capabilities can help increase your productivity by routing, distributing or blocking incoming calls in a way that best suits the needs and schedules of your business.

BUSINESS CLASS TOLL-FREE SERVICE

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Customizable Features• Choose from a comprehensive range of

originating and terminating features to match your business’s unique needs

Flexibility • Add or upgrade call management features

as your business grows

Use New or Ported Numbers• Request a new toll-free number or bring

your existing one from your current provider

Cost-Effective• Our solution doesn’t require you to

invest in extra software, hardware or IT resources to manage and implement

Extensive Coverage, Same Cost• Calls to your toll-free number can

originate from anywhere in the United States (including Alaska and Hawaii), Canada, Puerto Rico, the U.S. Virgin Islands, Guam and Saipan

Convenient Access to Online Call Detail• Your toll-free call detail is accessible 24/7

through a secure online portal

Customer Support• Dedicated customer support

representatives are available 24/7/365

*Additional monthly fees apply.

All offers and services not available in all areas. Some restrictions may apply. Subject to change without notice. Time Warner Cable Business Class is a trademark of Time Warner Inc. used under license. ©2015 Time Warner Cable Enterprises LLC. All rights reserved.

Comprehensive Solutions Working Together for Your BusinessAt Time Warner Cable Business Class we know the path to success begins with a deep understanding of your business challenges and requirements. That’s why we have Business Solutions Specialists who partner with you to carefully assess your needs – then recommend affordable and flexible solutions that fit your budget and help meet your evolving business demands.

Our industry-leading, business-class Internet, WiFi, Voice, Television and Cloud solutions help businesses operate efficiently and help maximize productivity. Backed by our advanced, fiber-rich network engineered for performance – you can count on reliable connectivity from a trusted partner.

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BUSINESS CLASS TOLL-FREE SERVICE

Optional Upgrades*

Area Code and Area Code/Exchange Selection – Choose to accept or block incoming toll-free calls based on the area codes or exchanges from which the calls originated

Area Code and Area Code/Exchange Routing – Route incoming calls to various locations or groups based on where the calls originated

Call Routing – Designate a routing destination based on the day and time calls are received (such as time of day, day of the week or day of the year, including holidays)

Call Allocation – Allocate incoming calls on a percentage basis to different locations, agents or groups

Directory Listing – Get listed in the toll-free directory and equivalent 411 service