Business Civic Leadership Center 2009 Annual Report...BCLC earned media coverage for member...

BCLC is an affiliate of the U.S. Chamber of Commerce

Business Civic Leadership Center

2009 Annual Report

A Letter from the Chair

www.uschamber.com/bclc Business Civic Leadership Center

2009 Annual Report

B U S I N E S S C I V I C L E A D E R S H I P C E N T E R

U . S . C H A M B E R O F C O M M E R C E

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Table of Contents

2 0 0 9 A n n u a l R e p o r t B U S I N E S S C I V I C L E A D E R S H I P C E N T E R

Business & Society Relations

Corporate Community Investment

Disaster Assistance and Recovery

Global Corporate Citizenship

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2009 Corporate Citizenship Awards

2009 Siemens Sustainable Community Awards

Strategic Communications

Supporters

BCLC Board of Directors

BCLC Staff

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U.S. Chamber of Commerce

Dear Colleagues,

2009 was another difficult year for millions of people facing challenges from both the economy and natural disasters. As a result, corporations around the world responded to a wide range of corporate social responsibility and development needs. Once again, as they have done for the past nine years, the U.S. Chamber of Commerce’s Business Civic Leadership Center (BCLC) provided much needed leadership and support for many of these efforts. During 2009, BCLC:• launchedtheTogetherforRecoverycampaignandwebsiteprovidingaccesstobusiness

tools and resources to help millions of Americans get through the economic crisis;

• publishedafirst-of-its-kindstudyandtoolkitforcompaniestopartnerwithnationaldevelopment agencies to address global challenges;

• supportedongoingdisasterresponseandrecoveryeffortsinAmericanSamoa,thePhilippines, Indonesia, Cedar Rapids, and Galveston;

• establishedanongoingdialoguewithHUD,theDOT,andtheEPAabouttheroleoftheprivate sector in the Sustainable Communities Initiative;

• engagedwithNOAA,theWhiteHouseOfficeofSocialInnovation,theCorporationforNationalandCommunityService,andmanyothergovernmentagenciesandnonprofitstakeholdersoncommonissues.

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Over the course of the year, BCLC also built out its social media capabilities and established a presenceonTwitterandFacebook.BCLCearnedmediacoverageformembercompaniesinmanyoutletsincludingFox,NPR,Politico,andmanyvenuesontheWeb.BCLC’sPartnershipAward also set the record for the largest CSR competition on Justmeans.com.

Aswelookaheadto2010andBCLC’stenthanniversary,IampleasedtoreportthatBCLCisheaded in the right direction. It is building its capabilities to support the business community’s effortstobealeadingpartnerwithpublicandnon-governmentalagenciesandpartofthesolutionforaddressingthemostpressingdevelopmentchallengesofourtime.Theachievementsofthe past year, as well as specific objectives for BCLC’s major programs, are summarized in the following pages.

Best regards for a successful 2010,

Sari Macrie

Vice President of Corporate Relations, the Allstate Corporation Chair of the Board of Directors, U.S. Chamber of Commerce Business Civic Leadership Center


U.S. Chamber of Commerce


BCLC’s Business & Society Relations program addresses issues affecting corporate social responsibility and educates the publiconhowbusinessistacklingsomeofsociety’stoughestchallenges.Theprogramimplementsstrategiccommunicationcampaigns, develops reports and forums, and creates opportunitiesforbusinessestobuildbetterrelationshipswithkeystakeholdersinthefederalgovernmentandnonprofitcommunity.

BCLC Executive Director, Stephen Jordan, announced the launch of the Together for Recovery campaign in Chicago.

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launchedanationaleconomicrecoverycampaigncalledTogetherforRecovery,completewitha3-minutevideoanda30-secondPSA.Thecampaignhelpedconnectunemployedindividuals,struggling small business owners, and local community leaders toimportantandfreebusinessresourcestohelpgetthembackontheirfeet.ThecampaignearnedmediacoverageonFoxBusinessNetwork,NPR,SmallBusinessTelevision,SkyRadio,and in Politico and the White House Bulletin;

During 2009, the program

White House Director of Social Innovation and Civic Participation Sonal Shah spoke about the intersection of corporate citizenship and the federal government at the inaugural Forum on Business & Society Relations.

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connected more than 50 businesses to the President’s Summer of Service campaign that culminated in the 9/11 Day of Remembrance and Service;

hostedthefirstannualForumonBusiness&SocietyRelationswithspeakersfromtheWhiteHouse,Fortune, and theUniversityofMaryland’sRobertH.SmithSchool of Business.

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Future activities include launching new “ten” campaign to commemorate BCLC’s 10-yearanniversaryandtohelpeducatethepubliconthehistory, milestones, and trends in corporate social responsibility;

conveningkeystakeholdersforthesecondannualForumonBusiness&SocietyRelations,inWashington,D.C.;

showcasing the positive role of business in society through strategic communications, including social media, blogs, newsletters, opinion pieces, campaigns, and coordinating a rapid-responsedesktoserveasaproactivevoiceforbusinessesand their social interests in the public square;

publishing a report on the history and trends in corporate citizenship.

BCLC’s Corporate Community Investmentprogramworkstoincreasetheeffectivenessofoursupporters’community-basedU.S.investmentsbystrengtheningprivate-publicpartnerships,conductingresearchoncutting-edgecorporatecommunityinvestmentissues and best practices, and promoting policies and strategies that increase CCI efficiency and effectiveness.


Author Joel Kotkin discussed the future of sustainability at the 2009 National Conference in Chicago.

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hostedtheannualNationalConferenceonCorporateCommunity Investment, in Chicago, Ill.;

awarded Denver, Colo.; Anaheim, Calif.; and Los Alamos County,N.M.;2009SiemensSustainableCommunityAwards;

established BCLC as a leading voice for sustainable business approaches with the federal government, which launched its Partnership on Sustainable Communities, an innovative interagencycollaborationamongHUD,EPA,andDOTintendedto ensure seamless, coordinated community development amongallstakeholders;


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identified opportunities to add technical assistance value in communities in need of redevelopment assistance where businesses have committed to participate; BCLC received prominent media attention in Cleveland for its endorsement of Sustainable Cleveland 2019;

successfully engineered opportunities for BCLC members to participate in community and economic development activitiesbyde-mystifyingwhathashistoricallybeenafragmented planning and implementation process;

assistedandparticipatedinallaspectsofWeekendinBocaIII,theOfficeDepotFoundation’sannualcommunityandeconomic development training and seminar;

published Together for Recovery: Business Is Part of the Solution, which describes how businesses provided more than 300 free offerings, from free job training and healthcare assistance to community improvement and small business aid, to help those impacted by the recession.

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hostingthe3rdannualNationalConferenceonCorporateCommunityInvestmentConference,inHouston,Tex.,toexaminethestateoftheartinlinkingcorporatecitizenshipprogramsandnational competitive challenges;

presenting the 3rd annual Siemens Sustainable Community AwardstospotlightAmerica’soutstandingsustainableprivate-public partnerships;

continuingtoexpandpartnershipswithfederaldepartmentstoensure that member businesses have the right information and contacts to leverage their corporate community investments, with specific focus on energy, commerce, and education;

exploringexcitingnewresearchprojects,suchasmappingthelevel of corporate community investment in the United States.

Future activities include


BCLC’s Disaster Assistance and Recovery program is dedicated to helping businesses communicate and collaborate with each other and with thenonprofitandgovernmentsectorstomakedisasterrelief,recovery,andreconstructionactivitiesmoreeffective.Withafocusoncommunityresiliencebeforedisastersandlong-termeconomicrecoveryafterwards,theprogramis a mechanism for sharing the latest ideas on disaster assistance, practicing recoveryplans,highlightingthegoodworkofcorporatecitizens,andhelpingtorebuildthelivelihoodsofpeopleaffectedbyextremeevents.

Participants worked through a disaster scenario at the annual disaster workshop, entitled “Back-to-Back Disasters: Recovery on Multiple Fronts.”

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respondedtotheIndonesianearthquakeandthePhilippinesfloodingbyhosting a coordination conference call and activated the corporate response trackertoshowcasecorporategivingintheaftermathofthedisastersinAsia;

hostedasuccessfulforuminBocaRaton,Fla.,entitled“NextStepsforImprovingLocal,State,andNationalDisasterRecoveryStrategies”;

hostedanannualworkshopentitled“Back-to-BackDisasters:RecoveryonMultipleFronts,”wherebusinesses,nonprofits,andgovernmentofficialsgatheredtoworkthroughadisasterscenariowhereproblemswereunveiled,includingthelackofaconsensusdefinitionforrecovery;


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trouble-shotmorethan2,000inquiresthroughtheNationalDisasterHelpDeskforBusiness(888-MY-BIZ-HELP),madepossiblebytheOfficeDepotFoundationandmanagedby Ines Pearce;

published Controlling Our Own Destiny: Proactive Steps for Resilient Communities, a compilation of stories and best practices from practitioners in the disaster field and from individuals who found themselves in the midst of disaster situations;

released A Critical Role, made possible by Allstate, which highlights the top 10 policies that states need to recover well from disasters andisbasedongroundbreakingresearchbyDanielAlesch,ProfessorEmeritusattheUniversityofWisconsin–GreenBay;

wrote a white paper, What a Successful Recovery Looks Like, submitted as part of a packagetothefederalgovernmentworkinggrouponlong-termrecovery;

inpartnershipwithIBM,re-launchedtheJobs4Recovery website to promote employment opportunitiesindisaster-affectedareas;

hosted two important webinars:

• HIN1webinar,madepossiblebyL-3Communications and featuring Dr. Julie Gerberding, former Director of the CDC, providing important information for companies dealing with the burgeoning H1N1threat

• Employeeassistancewebinar,whichprovidedbest-practicesinemployeeassistancefromtwoexpertsinthefield.

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hosting“NextStepsforGulfCoastRecoveryandNationalResiliency”inNewOrleans,La.;

hostingaworkshopattheLighthouse,aLockheedMartinfacilityinSuffolk,Va.,which,liketheBack-to-BackDisastersworkshopin2009,thePandemicFluworkshopin2008,andtheNewMadridworkshopin2007,willfocusonbringingsectorstogethertotackleadisaster scenario;

hostingaWestCoastresiliencymeeting,wherecompanies will have the opportunity to discuss resiliencywithkeycommunitypartners;

continuing to hold webinars on topics indentifiedbytheworkinggroup;

expandingtheHelpDeskin2010tooffermoreon-the-groundresourcesduringdisastertimes;

leveragingtheTopTenRecoveryPoliciesreportas criteria for grading the states;

improving the impact assessment teams that BCLC sends to disaster areas by spending more time on the ground, offering more economic impact data, and providing specific recommendations on recovery actions;

hostingresiliencyworkshopstohelplocalbusinesses and local chambers prepare steps totakeafteradisasteroccurs,whilegivingcities an opportunity to become more resilient.

G l o b a l C o r p o r a t e C i t i z e n s h i p

BCLC’s Global Corporate Citizenship program communicates the private sector’s role in international development and provides members with connections and resources to further develop their global corporate social responsibility programs.

The Harvard School of Business’s Jane Nelson provided remarks at the 2009 Global Corporate Citizenship Conference.

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published Partnering for Global Development: The Evolving Links between Business and International Development Agencies,whichprovidesafirst-everoverviewofdiverseinternational development agencies’ strategies for partnerships with multinational corporations;

published Making the Connection: How Partnerships Contribute to Global Development, a collection of stories about how the business community is playing a vital role in global developmentbyworkingwithnonprofitorganizationsandgovernment agencies around the world;


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hostedaworkingmeetinginBrusselsentitled“InternationalCollaboration for Global Development”;

hosted the annual Global Corporate Citizenship Conference in Washington,D.C.;

organizedadinnerwithAmbassadorElizabethBagley,U.S.DepartmentofState,toexpandrelationshipsandsharebest practices with businesses and the Global Partnership Initiative at the U.S. Department of State;

solidified new contacts at aid agencies following a new administrationin2009andexpandedworkingrelationshipswith American Chambers of Commerce (AmChams) abroad (specifically: AmCham Serbia, AmCham Philippines, AmCham Morocco, and AmCham Argentina);

submittedtwopaperstotheU.S.HouseofRepresentativesCommitteeonForeignAffairsregardingforeignaidreformandhowprivate-sectorcompaniesviewedtheirrespectivediscussion papers.

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coordinating a Global Corporate Citizenship Issue Series throughout 2010 that will discuss pressing water, food security, economic development, and health issues;

partneringwiththeUnitedNationsOfficefor Partnerships to host the forum “Investing in the Millennium Development Goals,” whose outcomes and discussion points will beincorporatedintotheHigh-levelPlenaryMeeting on the MDGs during the 65th GeneralAssemblyoftheUnitedNationsin September, and into a Report by the Secretary-Generalontheworkofthe UnitedNationsOfficeforPartnerships;

hosting the annual Global Corporate Citizenship Conference,entitled“FrontierMarkets.GlobalPartnerships.LocalSolutions.”inWashington,D.C.,onSeptember27–29;


continuing to build relationships with non–U.S.aidagenciessuchastheSwedishandGermanaidagenciesandtoexpandworkingrelationships with the American Chambers of Commerce abroad;

expandingbusiness-to-businessbest-practicesharing through mapping BCLC member companies’ CSR projects;

enhancing relationships with universities and students studying international corporate social responsibility (students from Columbia University andNewYorkUniversityparticipateinaforumco-sponsoredbyBCLCandtheUnitedNations,“Investing in the Millennium Development Goals”);

continuing to submit comments and papers totheHouseCommitteeonForeignAffairsregarding foreign aid reform.

2009 Corporate Citizenship Awards

TheannualCorporate Citizenship Awards showcase businesses, trade associations, and chambers of commerce demonstrating ethical leadershipandcorporatestewardshipandmakingapositivedifferencein society.

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Corporate Stewardship Award Wegmans Food Markets, Inc. (Winner)• BestBuyCo.,Inc.• ITTCorporation• OracleCorporation• ThePNCFinancialServicesGroup,Inc.

International Community Service Award Abbott Fund (Winner)• GeneralElectric• GoldmanSachs• IntelCorporation• Procter&Gamble

U.S. Community Service Award UPS (Winner)• ARAMARK• HealthCareServicesCorporation• OfficeDepotFoundation• PeoplesGasandNorthShoreGas

Partnership Award Chevron/Discovery Global Education Partnership (Winner)• CVSCaremarkCorporation/Boundless

Playgrounds, Inc.• TheEsteeLauderCompanies,Inc./Breast

CancerResearchFoundation• FordMotorCompany/NationalLatino

Children’s Institute• NationwideInsurance/AmericanRedCross

KPMG’s Kathy Hopinkah Hannan and U.S. Chamber of Commerce President and CEO Tom Donohue (right) present Danny Wegman of Wegmans Food Markets with the Corporate Stewardship award.


TheSiemens Sustainable Community Awards recognize public-privatecoalitionstakingonthe21st-centurychallengeofsustainable development. A sustainable community has committed to setting and achieving complementary economic, environmental, and socialgoalsthatwillhelpbuildlong-termcompetitivenessandsuccess.Awards go to local governments, chambers of commerce, convention bureaus, economic development authorities, and similar organizations representing the local initiative.

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Category: Large Community

Winner: Denver, Colo.: Greenprint Denver Neighborhood Collaborative

Honorees: ElPaso,Tex.; Riverside and San Bernadino Counties, Calif.

Category: Midsize Community

Winner: Anaheim, Calif.: Green Connection

Honorees: Corvallis,Ore.;Fayetteville,N.C.;GreenBay,Wisc.; SantaClara,Calif.;Sarasota,Fla.

Category: Small Community

Winner: Los Alamos County, N.M.: Sustainability and Quality of Life Improvements

Honorees: Dalton,Ga.;Issaquah,Wash.;NewCassel,N.Y.

Denver Colorado Mayor John W. Hickenlooper (center) accepts the 2009 Siemens Sustainable Community award for the large community category.

S t r a t e g i c C o m m u n i c a t i o n s

BCLC’s strategic communications team is integrating CSR throughout U.S. Chamber of Commerce messaging and getting results: BCLCearnedcoveragebyFoxBusinessNetwork,NPR,SkyRadio,Politico, White House Bulletin, and the Examiner.BCLCisnowworkingwithCNBC,Fox,PBS,USA Today,CNN.com,Fortune, Wall Street Journal,HuffingtonPost,andtheChronicle of Philanthropy.

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BCLCachievedexcellentcompetitivestandinginonlinecommunicationandsocialmediausagewithnetworksincludingTwitter,Facebook,YouTube,Justmeans.com,andBCLCblog;reached24,000-plusfollowers;

BCLCblog, part of the U.S. Chamber’s family of “ChamberPost” blogs, received tens of thousands of hits, peakingonDecember10,2009,withtheonsetofthe“BusinessGivesBack”corporatecitizenshipstorytellingseries. Because of its success and attention, this series will become a staple on BCLCblog.

2009sawdouble-digitgrowthinwebsiteusage,witha 14 percent increase in overall hits and a 23 percent increase in unique visitors.

The“People’sChoice”categoryintheannualCorporateCitizenship Awards program vent viral, which doubled voter participation from around the world.

Abbott

AccentureFoundation

Air Products

Alcatel-LucentTechnologies

Allstate

Altria

AltruShare Securities

AMD

Anheuser-BuschCompanies,Inc.

ARAMARK

BAESystems

BankofAmerica

BaxterInternationalInc.

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Best Buy Co., Inc.

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CapitalOneFinancialCorporation

Cargill

Chevron Corporation

CIGNA

Citi

Comcast

Community Reinvestment Fund,USA

CVSCaremark

Daimler

Deloitte&Touche,LLP

Dillon Gage Group

DirecTV

Discovery

TheDowChemicalCompany

EliLillyandCompany

Entergy

TheEstéeLauderCompanies Inc.

ExxonMobil

FairmountMineralsandSubsidiaries

FedEx

FloridaPower&Light

GALLUP

GeneralElectric

General Mills, Inc.

GlaxoSmithKline

Goldman Sachs

Green Mountain Coffee

HealthCareServiceCorporation

HessCorporation

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TheHomeDepot,Inc.

IBM Corporation

INGFoundation

Intel Corporation

ITTCorporation

JetBlue

JKGroup,Inc.

JPMorgan Chase

Kimberly-ClarkCorporation

KPMGLLP

L-3Communications

Legg Mason Inc.

LexisNexis

LockheedMartin

MainStream GS

Manpower

Marriott International, Inc.

TheMcGraw-HillCompanies

Merck&Co.,Inc.

Microsoft Corporation

Millennium Challenge Corporation

Motorola, Inc.

Monsanto

NationwideInsurance

OfficeDepotFoundation

Oracle Corporation

PAETEC

PeoplesGasandNorthShoreGas

PilotTravelCentersLLC

PNCFinancialServicesGroup

Qualcomm

Qwest Communications International, Inc.

RockwellCollins

TheShellOilCompany

Siemens

SocialEnterpriseAlliance

Southwest Airlines

SymetraFinancial

UN-Habitat

UPS

Verizon Communications

TheWaltDisneyCompany

WegmansFoodMarkets

WesternUnion

WorldwideResponsibleAccredited Production (WRAP)

XeroxCorporation

Xilinx

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Board of DirectorsAkhtar BadshahSenior Director, Community Affairs, Microsoft Corporation

Carolyn BerkowitzVice President, Community Affairs, Capital One

Scott BlacklinPrincipal,BlacklinAssociates

Eva Tansky BlumSenior Vice President; Director, Community Development;andChair,PNCFoundation,PNCFinancialServicesGroup

Kathryn (Kathy) C. BrownSeniorVicePresident-PublicPolicyDevelopmentandCorporate Responsibility, Verizon Communications

David ChavernChief Operating Officer and Senior Vice President, U.S. Chamber of Commerce

Arunas ChesonisChairmanandCEO,Paetec

Kimberly (Kim) DavisPresident,JPMorganFoundation

Thomas J. DonohuePresidentandChiefExecutiveOfficer,U.S.Chamberof Commerce

Charles FowlerChairmanandCEO,FairmountMinerals,Ltd.

Lisa HamiltonVice President, Public Relations, UPS

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Stan HarrellSeniorVicePresident,ChiefFinancialOfficer,andChief Information Officer, U.S. Chamber of Commerce

Stephen JordanSeniorVicePresidentandExecutiveDirector,BCLC

Sari MacrieChair, BCLC Board of Directors, Vice President of Corporate Relations, Allstate

Bernard MilanoPresidentandTrustee,KPMGFoundation

Nancy PloegerPresident, Manhattan Chamber of Commerce

Arthur RothkopfSenior Vice President and Counselor to the President, U.S.ChamberofCommerce,andExecutiveVicePresident, BCLC

Bill ShoreDirector, US Community Partnerships, GlaxoSmithKline

Joseph (Joe) SuarezDirector of Community Partnerships and Philanthropy, BoozAllenHamilton

James (Jim) WhaleyVice President of Corporate Communications and Marketing,andPresident,Foundation,SiemensCorporation

Other Elected OfficersJudy RichmondVice President and Associate General Counsel, U.S. Chamber of Commerce

Kathryn TraverSenior Director, Business Civic Leadership Center

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StaffStephen JordanSenior Vice President and ExecutiveDirector

Kathryn TraverSenior Director

Katie LoovisDirector, Business & Society Relations

Rebecca FreyvogelSenior Manager, Corporate Relations

Taryn BirdManager, Global Corporate Citizenship Program

Gerald McSwigganManager, Special Projects, and Manager, Disaster Assistance and Recovery Program

Caitlin CodellaAssociate Manager, Programs

Mark D’AlessioCoordinator, Research and Publishing

Brooks NelsonOffice Coordinator and Staff Assistant

Senior AdvisorsBenjamin ErulkarSenior Advisor, Corporate Community Investment

Mary KaneSenior Advisor, Business Civic Leadership Center

Kitty TaylorSenior Advisor, Business & SocietyRelations,andEditor,Online Communications

AdvisorsDan Alesch, Ph.D.Advisor, Disaster Assistance and Recovery Program

Oliver DavidsonAdvisor, Disaster Assistance and Recovery Program

Michael GallisAdvisor, Disaster Assistance and Recovery Program

Kurt HoffmanAdvisor, Global Corporate Citizenship Program

Michael HopkinsGlobal Corporate Citizenship Program

Ines PearceAdvisor, Disaster Assistance and Recovery Program

Follow BCLC! On Twitter: www.twitter.com/chamberbclc

On the blogs: www.bclcblog.com

On YouTube: www.youtube.com/civicleadership

Find BCLC on Facebook

U.S. Chamber of CommerceBusiness Civic Leadership Center

1615 H Street, NW, Washington, DC 20062-2000Phone 202-463-3133 Fax 202-463-5308

www.uschamber.com/bclc

Business Civic Leadership Center 2009 Annual Report...BCLC earned media coverage for member...

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