BUSINESSAWARDS 2015

Get the Recognition You DeserveNow in its 10th year, Waverley Council’s Brightest & Best Business Awards recognise, promote and reward the contribution hard working businesses make towards ensuring Waverley is a dynamic and economically vital place to live and work. Winning a Brightest & Best Business Award is a great way to celebrate your efforts and receive some fantastic recognition and publicity.

Finalists Rewards• Two tickets to the Brightest & Best

Awards dinner at the Easts Leagues Club in Bondi Junction on Monday 26 October 2015

• Automatic entry into the People’s Choice Award proudly sponsored by the Bondi & District Chamber of Commerce.

Winners’ Prizes• A coveted Brightest & Best Business

Award to proudly display

• Four tickets to a Roosters game

• One year membership to Bondi & District Chamber of Commerce

• One year membership to Eastern Suburbs Business Enterprise Centre

• Feature in the ‘Winners Exhibition’ on Oxford Street Mall and in the Wentworth Courier.

Eligibility to EnterAll businesses operating in the Waverley LGA, whether large or small, located in a commercial centre or village, home based or online, are invited to nominate themselves for some well-deserved recognition.

All award entrants must: • be a registered business in the

Waverley Local Government Area

• agree to being profiled in the media and on Council’s website and other publications.

Award Process• All entries are judged by a panel

of business and marketing experts on the merit of the information provided against their industry peers

• Judging is based on the award criteria, any supporting documentation and the presentation of the entry

• Judges may eliminate incomplete entries

• After the first round of judging, finalists are selected and entered into a second round of judging by professional mystery shoppers who conduct either a face-to-face visit to the business or over the telephone

• A Brightest & Best Business Award winner is nominated from each of the 12 categories based on the outcome of the two rounds of judging

• Winners are announced at the Brightest & Best Awards Dinner held at the East Leagues Club on Monday 26 October 2016.

Bondi & District Chamber of Commerce People’s Choice AwardPrize: Hamper of goods and services to the value of $1000• All finalists selected for the second

round of judging will automatically be entered into the Bondi & District Chamber of Commerce People’s Choice Awards

• Finalists will be supplied with the necessary collateral to display or post to encourage their customers to vote on line for their business

• Votes will be weighted to ensure parity between the various business categories

• The Bondi Chamber of Commerce People’s Choice Award will be announced at the Brightest & Best Award Dinner.

Award CriteriaThe Brightest & Best Business Awards are given to businesses that demonstrate excellence, leadership, creativity and innovation in their business practice and presentation and provide exceptional and outstanding customer service.

Win a night’s accommodation at Quest Bondi JunctionAll entries will be automatically entered into the draw to win 1 of 5 prizes of one night’s accommodation at Quest Bondi Junction.

Please complete the attached entry form and return it to:Linda McDonald, Waverley Council, PO Box 9, Bondi Junction NSW 2022Email: linda.mcdonald@waverley.nsw.gov.auBy hand to: Waverley Customer Service Centre, 55 Spring Street, Bondi JunctionEntries can also be completed and submitted through Council’s website waverley.nsw.gov.auEntry closes 5pm, Wednesday 5 August 2015.

Summarise your main business offering, product or service in no more than 20 words:

What is the main outstanding or unique feature of your business in no more than 20 words?

List three innovative and/or successful business initiatives you introduced in your business over the last year:

1.

2.

3.

How often do you conduct staff training?

How do you train and motivate your staff?

Name of Business

Owner Name: Business Telephone Number: (for publication purposes)

Business Address:

Business Website Address: Business Email Address:

Business Social Media address: (Facebook/Instagram/Twitter) Year business commenced operating in Waverley:

No. of full-time employees: No. of part-time employees: Business ABN:

Creative arts/performance services (eg. music, film, artists, radio, television)

Creative Design Services (eg. advertising, architecture, graphic, software)

Hair and Beauty Services (eg. nail salons, beauticians, hairdressers)

Health and Fitness Services (eg. gyms, fitness trainers, masseurs)

Hospitality Services (eg. cafes, restaurants, accommodation, caterers)

Educational Services (eg. childcare centres, language schools, training colleges)

Legal and Financial Services (eg. accountants, banks, insurance, lawyers, investment)

Medical Services (eg. doctors, dentists, surgeries, vets, pharmacies, optometrists)

Professional Services (eg. real estate agents, property advisors, printers, publishers)

Retail – Groceries and Fresh Foods (eg. convenience stores, butchers, bakers, fishmongers)

Retail – Home and Garden (eg. homeware, hardware, garden centres)

Retail – Fashion (eg. shoes, accessories, jewellery)

BUSINESS CATEGORY (Tick one only)

Weekly Fortnightly Monthly Less Often

Please turn over and answer the questions overleaf.

Brightest & Best Business Awards 2015

How often do you update your marketing/promotional offers?

Weekly

Fortnightly

Monthly

Other (please describe):

How often do you refresh your business shopfront or reception area?

o Fortnightly

o Monthly

N/A

Other (please describe):

How often do you update your website?

o Weekly

o Fortnightly

o Monthly

o Other (please describe):

How do you attract new clients/customers to your business?

o Local Media Advertising

o Letterbox drops

o Catalogues

o In store events

o Face-to-face appointments

o Networking events

o Customer referrals

o Other (please describe):

How do you communicate with your current clients/customers?

o Email

o Newsletters

o Facebook

o Twitter

o Instagram

o LinkedIn

o Other (please describe):

How often do you communicate with your clients/customers?

o Weekly

o Fortnightly

o Monthly

o Other (please describe):

How do you reward your customers?

o Vouchers

o Loyalty Card

o VIP Customer programs

o Other (please describe):

What contact information do you provide for your customers?

o Telephone Number

o Email address

o Business address

How do you keep abreast of current developments/trends in your business or professional arena?

o Relevant magazine subscription

o Attend business seminars/conferences

o LinkedIn networks

o Other (please describe):

o Membership of professional organisation

Which one(s)?

Is your business environmentally sensitive?

Offer alternative to plastic bags Y N

Use energy efficient light globes Y N

Source fair trade products/services Y N

Use locally sourced products/services Y N

Separate recyclable waste Y N

Separate organic waste Y N

Are your premises user friendly?

Assessible from street level or via a lift Y N

Doors/aisles large enough to accommodate wheelchairs Y N

Promotional material/website accessible to people with colour blindness Y N

Other (please describe):

I hereby certify that the information provided is correct to the best of my knowledge and that any information contained in the entry form may be used for promotional purposes.

I understand the judges’ decision is final and no further communication will be entered into.

Owner/Manager:

Signature:

Date:

Brightest & Best Business Awards 2015