Business Architect Index™ · business architecture, and how to best adapt to performance demands...

Business Architect Index™

Sample Report

06 Mar 2014

Welcome to Your Business Architect Index.

You are a unique individual and many aspects make up your “personality”. The foundation of you in yourbusiness architect role (whether this is your current role or one you are exploring) is made up of how youvalue yourself and the world around you. In this profile we look specifically at your understanding andfeelings about the external world (The World View) as well as the level of your Self-understanding (SelfView) from a business architect perspective. Together this will show you insights into why you do thethings you do in your job, how you go about doing them and what you can do when you are fullyengaged in your role as a business architect.

WORLD VIEW: This measures how much you understand and how you feel about the external worldaround you from a business architect perspective. Do you understand people and do you tend to over- orunder-value relationships? Do you treat others situationally or manipulate them to get what you want? Doyou know how to get things done, and do you tend to be more of a doer or a delegator? Do youunderstand the value of having established rules, policies, structure and systems and do you rely heavilyon them in your business architect role?

SELF VIEW: This measures how much you understand and how you feel about yourself. Do youunderstand where you have come from, where you are in your business architect role and where you aregoing in your professional career? How do you feel about your potential to grow and develop your currentrole and your direction toward the future? Are you focused on the past, the present or the future, andhow does that affect your work life today?

COMBINED ATTRIBUTES: These attributes are measured by combining your World View and Self Viewto get a complete picture of you from a business architect perspective

© Copyright 2012 David Mefford PhD, Vera Mefford MA and James Robins MBA

Report For: Sample Report

Date: 06 Mar 2014



Date: 03-06-2014

Attribute ScoreReliability : 0.816 : 0.824

World View

Self View

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6.91. Business Architect Judgment

5.92. Emotional Control and Composure

6.03. Interpersonal Relations:

Under-Valued4. Interpersonal Harmony:

Under-Valued5. Interpersonal Conflict:

7.46. Team-Task Cohesion:

Neutral7. Attitude toward Team Achievement:

Under-Valued8. Attitude toward Team Problems:

7.49. Organizational Knowledge, Vision and Purpose:

Over-Valued10. Attitude toward System Benefits:

Over-Valued11. Attitude toward System Problems:

6.912. Self-judgment

6.413. Self-control

8.014. Intuitive Awareness of Self-worth:

Under-Valued15. Attitude toward Personal Potential:

Neutral16. Attitude toward Personal Problems:

5.817. Business Architect Role Engagement:

Over-Valued18. Attitude toward Peak Performance:

Neutral19. Attitude toward Performance Problems:

7.020. Business Architect Identity and Self-direction:

Neutral21. Attitude toward Personal Growth:

Neutral22. Attitude toward Personal Setbacks:



Date: 03-06-2014


COMBINED

6.123. Accountability for Others:

6.924. Concentration:

8.925. Conceptual Thinking:

5.726. Conflict Management:

8.727. Continuous Learning:

6.028. Customer Focus:

6.929. Decision Making Ability:

6.330. Developing Others:

6.431. Diplomacy and Tact:

5.732. Empathy toward Others:

7.233. Flexibility:

7.034. Goal Achievement:

4.535. Influencing Others:

6.336. Interpersonal Skills:

6.237. Intuition:

6.638. Leading Others:

5.839. Objective Listening:

7.540. Personal Accountability:

8.941. Planning and Organizing:

7.542. Practical Problem Solving Ability:

7.943. Resiliency:

7.544. Results Orientation:

6.845. Self-management:

7.746. Self-starting Ability:

7.047. Teamwork:



Date: 03-06-2014


ATTRIBUTE SCORES FROM HIGHEST TO LOWEST

8.9Conceptual Thinking:

8.9Planning and Organizing:

8.7Continuous Learning:

8.0Intuitive Awareness of Self-worth:

7.9Resiliency:

7.7Self-starting Ability:

7.5Personal Accountability:

7.5Practical Problem Solving Ability:

7.5Results Orientation:

7.4Organizational Knowledge, Vision and Purpose:

7.4Team-Task Cohesion:

7.2Flexibility:

7.0Business Architect Identity and Self-direction:

7.0Goal Achievement:

7.0Teamwork:

6.9Business Architect Judgment

6.9Concentration:

6.9Decision Making Ability:

6.9Self-judgment

6.8Self-management:

6.6Leading Others:

6.4Diplomacy and Tact:

6.4Self-control

6.3Developing Others:

6.3Interpersonal Skills:

6.2Intuition:

6.1Accountability for Others:

6.0Customer Focus:

6.0Interpersonal Relations:

5.9Emotional Control and Composure

5.8Business Architect Role Engagement:

5.8Objective Listening:



Date: 03-06-2014


5.7Conflict Management:

5.7Empathy toward Others:

4.5Influencing Others:


1. Business Architect JudgmentHow well do you understand the demands of your work-life as a business architect?

This measures how much you understand and how you feel about the external

world around you from a business architect perspective. Do you understand

people and do you tend to over- or under-value relationships? Do you treat

others situationally or manipulate them to get what you want? Do you know how

to get things done, and do you tend to be more of a doer or a delegator? Do you

understand the value of having established rules, policies, structure and

systems and do you rely heavily on them in your business architect role?

World View

6.9

This score is a general measure of your ability to identify and judge relative value in the context ofyour role as a business architect. It summarizes your clarity about the three primary valuedimensions of your external work life:

1. Interpersonal Relations2. Team-Task Cohesion3. Organizational Knowledge, Vision, and Purpose (including design, structure, and plans)

A moderate score indicates a relatively good understanding of two or three primary dimensions ofbusiness architecture, and how to best adapt to performance demands and changing situations inthe workplace.

2. Emotional Control and ComposureHow well do you maintain emotional control under situational stress?

5.9

This score centers on emotional attitudes, and reflects your capacity to utilize logic and intelligenceto analyze problem situations in business architecture, in an appropriate and rational manner,without loss of emotional control.

A moderate score indicates that you have the capacity to analyze problem situations in anappropriate and rational manner most of the time; however, you may have difficulty maintainingcomposure, or react emotionally to certain stressful situations in the context of your businessarchitect role. This is especially true when you are faced with deadlines or pressure, when thingsare not going as planned, or when faced with something totally unexpected. You tend to express


Date: 06 Mar 2014


are not going as planned, or when faced with something totally unexpected. You tend to expressyour feelings and emotions appropriately and consistently most of the time, which indicates youdon’t hold back what needs to be said, and others generally know where they stand with you.

3. Interpersonal Relations:How important are interpersonal relationships to you?

6

This score measures your understanding of others, as well as your mental clarity regarding theimportance of other people and relationships in the context of your work as a business architect. Itmeasures how you generally esteem and appreciate other people on the job. Your clarity scoreexpresses your judgment about how high or how low you place “relationship” values within the fullspectrum of business architect values.

A moderate score reflects that you have developed a relatively good understanding of others, andyou generally demonstrate that personal and professional relationships are important to you.However, there may be times when you do not manage your interpersonal relationships well,because you have a stronger focus on other dimensions of your work as a business architect; likepractical job performance, envisioning and clarifying the direction of the business, or achievingspecific work goals.

Note: The next 2 attributes (with percentage scores) are relative to the value of the attribute scoreabove (with the 10 point scale). If the number above is in the high range , then the attributesbelow are less significant and become more tendencies (or situational attributes) as your scoreabove approaches a 10.

4. Interpersonal Harmony:How well do you generally get along with co-workers and others?

UV

This score is a measure of your attitude toward effective, harmonious relations withothers, and includes the emotional satisfaction and fulfillment you gain from yourpersonal interactions. It shows your attitude & feelings toward the positive aspects ofinteracting with others and the benefit others and their input can bring into your roleas a business architect.

An under-valued attitude indicates varying degrees of emotional distance fromothers on the personal level, a potential lack of community or team spirit with co-workers, and in some cases, caution, reluctance or fear of being close to, or workingclosely with other people.


Date: 06 Mar 2014


5. Interpersonal Conflict:

How well do you handle disputes or mistakes made when interacting with co-workers and

UV

This score measures your attitude toward interpersonal conflict and discord withothers. It shows your attitude toward the negative aspects of interacting with co-workers, and the potential harm others can and often do.

An under-valued attitude shows that potential faults or deficiencies in others areunder-valued, overlooked, or ignored. You tend to make others’ personal mistakesand shortcomings less bad than they really are, including team members who may becareless or lazy at times. You believe that criticizing or holding others accountable forerrors and omissions may be counter-productive, and cause more conflict.

6. Team-Task Cohesion:How well do you understand team cohesion, effective work procedures, and the processes involved in doing agood job?

7.4

This dimension reveals your mental grasp of tangible, observable work-life realities (actions, causalrelations between efforts and results, social and professional responsibility, work-flow routines) andhow they all fit together in space and time, in actual business architect situations. This scoremeasures your capacity to understand processes, things and events, and how they relate to eachother comparatively, with particular focus on doing a job well, coordinating work team efforts anddynamics, and striving to do the best work possible, in an efficient and responsible way.

A high score indicates you know what to do and when to do it in virtually any given businessarchitect situation. You understand how to prioritize your work tasks into efficient workflow toachieve the goals and objectives of your job. This includes facilitating team meetings and cross-organizational versatility and collaboration with others.


7. Attitude toward Team Achievement:Do you thrive in your professional business architect setting?

N

This score reflects your attitude toward the benefits of doing a good job, and being an


Date: 06 Mar 2014


This score reflects your attitude toward the benefits of doing a good job, and being aneffective resource in your business architect role. This includes successfullycompleting tasks and projects that are part of your work life, whether those tasks arecentered on facilitating or coordinating various work teams, identifying and resolvingpractical or technical problems, or brain-storming/trouble-shooting with others. Itmeasures your level of engagement in routine work processes and procedures, andthe degree of familiarity and involvement with all aspects of performing your businessarchitect role well.

A neutral attitude shows objectivity and balanced judgment toward the establishedwork procedures and performance norms of your position as a business architect.Your approach to problem solving is to look at the alternatives and weigh the prosand cons before trying to reach the best resolution, with the collaboration and input ofsignificant co-workers. You tend to be balanced and realistic with respect tofacilitating team meetings, and understand how to empower others and coordinateteam dynamics, without micro-managing. You have achieved a good balancebetween doing and delegating.

8. Attitude toward Team Problems:What is your response when work processes or procedures do not go as you would like?

UV

This score reflects your attitude toward mistakes & problems often encountered in thecourse of doing your job as a business architect. It shows how you relate to thenegative, deficient, and disruptive aspects that often emerge in daily work life.

An under-valued attitude shows you judge “bad” aspects as less bad than they reallyare. This indicates an acceptance of conflicts and problems. In your mind, sloppyprocedures, errors, and omissions are all part of leadership practice, and are to beaccepted as such.

9. Organizational Knowledge, Vision and Purpose:How well do you apply your knowledge skills, understand established organizational structure and design, andenvision optimal goals and modifications?

7.4

This dimension is about what’s what in the world of business architecture, in terms of theorganization’s purpose and mission and vision, as well as precise communication and information-sharing, strategic planning, and how business architecture is structured through establishedpolicies, regulations, rules and expert authoritative knowledge. It involves systems, data,standards, principles, planning for holistic project needs, and all elements establishing definition,structure and order in the organization.


Date: 06 Mar 2014


A high score reflects conscientiousness as well as devotion to and clear understanding of systemsand organizational designs, standards, proper planning, clear direction, and innovation schedules.You are a business architect who has the capacity to clarify and share a compelling and inspiringvision or sense of core purpose, both laterally and down-line with colleagues and work teams. Youalso understand how to set objectives, determine strategy, and implement a plan that supportsachieving the strategic direction. High scores also reflect that you tend to have productive relationsin your resource role with other organizational leaders who are authority figures, including financialofficers, administrative regulators, and others who may be in a peer or higher-level position thanyou are.


10. Attitude toward System Benefits:How well do you accept and implement established policies, authority, systems, and organizationaldesign in your business architect context?

OV

This score measures your attitude toward the benefits of effective organizationalsystems and the design and management thereof (including your own), as governedby structure and effective regulatory systems and standards. This score is aboutbusiness architect knowledge and experience learned by coping with systemsorganization through a balance of compliance, innovation, and planning for holisticproject needs.

An over-valued attitude shows that you magnify the “good” or beneficial aspects oforganizational systems and order, making them even better than they really are- youare dedicated to and seek to promote a common vision and purpose. You understandthe importance of strategic planning, as well as the principles of loyalty andcooperation. You quickly grasp the essential within complex systems and data, andyou tend to be a creative and innovative leader of work teams who promotesoptimized goals and aspirations, and who diligently strives for continuous discovery.You are likely in the habit of seeking beneficial partnerships and affiliations, as wellas utilizing other resources that excel in quality. You care a great deal aboutmaintaining an impeccable reputation, and staying a step ahead, when it comes towell-structured organizational designs.

11. Attitude toward System Problems:To what extent do you accept or reject going against the system?


Date: 06 Mar 2014



Date: 06 Mar 2014

OV

This score measures your attitude toward disorganization, errors, and deficiencies inbusiness architect systems, like lack of planning, lack of direction, and non-functioning designs, as well as disregard for business rules and authority.

An over-valued attitude toward non-functional or deficient aspects in systemsindicates that you magnify them as worse than they really are. In your role asbusiness architect, you will tend to point out any deficiencies or problems you see insystems as they affect the organization. You do your best to provide clear direction,and avoid misunderstandings, because you desire to avoid giving or gettingmisleading information. You are a business architect who consistently follows up onresponsibilities you have delegated, and have a hard time tolerating others who areinefficient in their efforts. You may be corrective or critical of people as well as otherleaders or colleagues who break the rules, make diagnostic errors, or who don’t planwell enough for managing the project, causing waste and extra cost. Having andproviding a clear business direction is important to you, to keep design modificationsand other processes on track.


12. Self-judgment

How clearly do you understand your self-worth through the linkage between being, doing & thinking as abusiness architect?

This measures how much you understand and how you feel about yourself. Do

you understand where you have come from, where you are in your business

architect role and where you are going in your professional career? How do you

feel about your potential to grow and develop your current role and your

direction toward the future? Are you focused on the past, the present or the

future, and how does that affect your work life today?

Self View

6.9

This is a summary score of your clarity regarding the three primary dimensions of businessarchitect self-understanding:

1. Intuitive Awareness of Self-worth2. Business Architect Role Engagement3. Business Architect Identity and Self-direction

A moderate score indicates you have reached a relatively clear level of self-understanding andappreciation, which is generally better developed in two areas as opposed to all three selfdimensions.

13. Self-controlHow well do you handle and respond to situational business architect stresses that directly affect you?

6.4

This is a measure of handling the stresses of everyday life as a business architect – the capacity tokeep your emotions well organized and under control when confronted with personal problems,and your ability to respond to these problems in a calm, rational manner.

A moderate score indicates your capacity to handle and respond to stresses or challenges of yourwork-life well most of the time, but on occasion, you may react emotionally, showing frustration,impatience, or irritability. You are in the habit of venting your emotions or feelings regularly, andusually do so in an appropriate way.


Date: 06 Mar 2014


14. Intuitive Awareness of Self-worth:

How well do you understand the value you bring to your work life - as a unique individual?

8

This score measures your intuitive sense of self-worth, an awareness of your “being there,” apartfrom what you can do and achieve.

A high score reflects a strong, clear understanding of the self-worth you have as an irreplaceablehuman being - an awareness of your unique, individual self (who you are), without defining yourselfthrough what you can achieve. A high score indicates you have faith and confidence in yourselfand your potential as a business architect, and understand your strengths & weaknesses very well.You enjoy being your authentic self at work and feel you are effective in your role, and that your lifehas definite purpose.


15. Attitude toward Personal Potential:Do you have the inner desire to improve in your business architect role through accessing anddrawing out more of your potential?

UV

This score reflects your emotional orientation toward your inner potential and thedegree to which you desire to tap into your undeveloped potential in your work life asa business architect and bring it into reality. It is a measure of the quality of yourinternal motivation.

An under-valued attitude indicates you agree you have undeveloped potential within,and you desire to make it real and actual.

This attitude indicates that you know your strengths and weaknesses well, and youfeel you have had some great successes, but you still have a high level of self-motivation and a strong desire for further self-improvement. You recognize that youhave not yet developed all of your potential, and are open to feedback andconstructive suggestions without becoming defensive.

16. Attitude toward Personal Problems:What is your attitude concerning personal problems?


Date: 06 Mar 2014


N

This score reflects your orientation toward personal problems or obstacles that maystand in your way to achieving success in your work life as a business architect.

A neutral attitude indicates an objective and realistic awareness of any personalproblems or shortcomings you may have, and the likelihood that you are doing whatyou can to overcome these problems.

17. Business Architect Role Engagement:Do you feel your talents are being fully utilized within the demands of your business architect role?

5.8

This score measures your ability to achieve and maintain the harmonious integration of yourpersonal and business architect roles. It reflects the degree of your personal identification with yourcurrent position, and whether you are getting a strong sense of personal fulfillment and satisfactionfrom your work role.

A moderate score indicates a moderate level of identification with your current business architectrole, and could mean that you experience role conflict at times. Perhaps your current job is not fullyutilizing your talents, or some other factors may be involved. You may enjoy certain aspects of yourjob more than others, or you may still be looking for a professional niche that better suits yourtalents. You may also be in a new position you are still learning about, or have a job that requirestoo much of you, or in which your responsibilities are overwhelming.


18. Attitude toward Peak Performance:How well do you believe you can excel as a business architect?

OV

This score reflects your attitude toward professional role success, and the degree towhich you enjoy your business architect job, as well as your other responsibilities inthe sense of rising to meet challenges and consistently working toward yourprofessional goals.

An over-valued attitude indicates that you get a strong sense of personal satisfactionand achievement from your business architect role, and you welcome theopportunities and challenges you are presented with. You know you are competent,


Date: 06 Mar 2014


opportunities and challenges you are presented with. You know you are competent,and you have a high level of confidence in your ability to do the job well. You aregenerally a high achiever and feel accountable for your performance. You believethat your skill set fits your position well, and that your performance is enhanced byyour innovative and creative thinking.

19. Attitude toward Performance Problems:How do you respond when problems arise or things go wrong in your business architect role?

N

This score reflects your attitude toward problems and negative aspects of yourbusiness architect responsibilities, performance, work ethic, professional readinessand engaged participation.

A neutral attitude reflects you have an objective, realistic view of potential or actualproblems that are inherent in your role as a business architect, such as poor workingconditions, constantly adapting to change, or an overwhelming workload, but you aredoing your best to keep those problems under control. This may also mean you aresomewhat resigned to your current business architect situation.

20. Business Architect Identity and Self-direction:How clear are you about your professional future as a business architect? Do you have definite career goals?

7

This score measures your identity with business architecture in terms of where you are going in thefuture. This score is about the definition of your “comfort zone” in your professional career, andyour understanding of the mental planning and discipline necessary to best organize your work lifeand prepare for the future.

A high score indicates you have a clear, strong and mature self-concept in terms of what you do inyour work life, as well as definite plans for your future as a business architect. You understandproductive work principles and you have clear performance goals, as well as the discipline to reachyour targeted destination. You can be counted on to hold things together during tough times.


21. Attitude toward Personal Growth:What is the quality of your mental self- image and how do you project yourself into the future?


Date: 06 Mar 2014


N

This score reflects your attitude about your positive goals and aspirations, and yourbusiness architect career goals for the future.

A neutral attitude indicates you have an objective and realistic view about yourself interms of the definition of your business architect identity, goal-achievement, and self-direction. You are open to performance improvement suggestions, and you may alsobe keeping your future somewhat open to capture the best professional opportunitythat may come along. A neutral score here can also indicate that most of your timeand energy is focused on what you are doing in the present, or what you haveaccomplished in the past, and you tend to see the future as a continuation of the pastor present. You may be so engaged in fulfilling the responsibilities of your currentposition that you tend to put any new plans or goals for the future on the back burner.

22. Attitude toward Personal Setbacks:How do you handle personal setbacks and potential failures?

N

This score reflects your attitude towards barriers, difficulties and “loss of direction” onthe road to success in your business architect career.

A neutral attitude reflects objectivity concerning staying on track as opposed to goingdown dead-ends or blind alleys. You generally have realistic expectations andunderstand the ups and downs of your current business architect role.

You are objective and realistic when it comes to keeping up with new industryknowledge or technology, as well as your other work demands and responsibilities.You may be keeping your future open and flexible to capture the best opportunity thatcomes your way, or you may you may believe you will continue in your currentbusiness architect role, and are putting your energy there, versus making new plansor setting new goals. If any personal setbacks come up, you tend to take them instride.


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23. Accountability for Others:

Do you take responsibility for the actions of others?

These attributes are measured by combining your World View and Self View to

get a complete picture of you from a business architect perspective

Combined View

6.1

This score measures the degree to which a leader will take responsibility for the actions of others.One who is accountable for other people will say “the buck stops here” for all errors, omissions, orpoor performance. This means the individual takes the job seriously, and will assume responsibilityfor results for his or her entire team or organization.

A moderate score indicates you are willing to take responsibility for the actions of others in yourorganization most of the time, but you may occasionally lay blame when you feel things are out ofyour control or when another manager is involved. You may also feel you are responsible for theoutcome of too many people, tasks or projects to manage them all with the same degree of quality.

24. Concentration:How well can you maintain focus throughout a given task or project?

6.9

This is the measure of your ability to focus full attention on the task at hand.

A Moderate score indicates that you have an average concentration and attention span,sometimes focusing well, and at other times, you have difficulty maintaining focus.

25. Conceptual Thinking:How well are you able to visualize a plan or model conceptually from start to finish?

8.9

This score measures how well a person can mentally envision a big picture (comprehensive, long-


Date: 06 Mar 2014


This score measures how well a person can mentally envision a big picture (comprehensive, long-range plans or goals), or visualize models, methodologies or processes. It includes the capacity toidentify, evaluate and allocate resources that will be needed to implement and achieve the specificplans or long-range goals, while accurately visualizing the potential results.

A high score indicates you definitely have the capacity to mentally envision models,methodologies, and processes, as well as the execution of a long-range plan or projection. Youalso tend to make accurate predictions concerning the potential results.

26. Conflict Management:How well do you manage conflict as a leader?

5.7

This score measures the capacity to identify and resolve differences of opinion, disagreements,contention and opposition, through making the adjustments necessary to bring them into accord.Conflict management includes gathering relevant information through appropriate questioning andlistening. Then ensuring each party fully understands the other’s views, in an open and candidmanner. This entails presenting well-documented, relevant data, and options for reaching the bestresolution with personal conviction to gain consensus.

A moderate score indicates that most of the time, you are capable of addressing conflict situationseffectively. You generally are able to diffuse the tension of conflict, listen effectively to the issues,and reach a mutually beneficial agreement to work through the issues at hand, while maintaining agood professional working relationship. However, there are times and situations when this is moredifficult for you than others. This may be especially true when the conflict centers around you oryour vision, versus between other individuals on the team.

27. Continuous Learning:How motivated are you to keep learning?

8.7

This score measures the degree of a person’s desire and motivation to consistently learn more.

A high score indicates you have a passion for knowledge in general, and you enjoy learning newskills as well. You like to keep up with what is happening in the world (news), as well asinnovations in your industry or profession, and take advantage of continuing education courses ortraining opportunities.

28. Customer Focus:How well do you focus on your customers and their needs?


Date: 06 Mar 2014


6

This score measures the strength of a person’s focus on, and engagement with customers.

A moderate score indicates you have a very good level of sensitivity to customer needs anddesires. Most of the time, you focus on fulfilling the customer’s expectations, and do well inhandling potential customer complaints to their satisfaction.

29. Decision Making Ability:How well do you make decisions as a leader?

6.9

This score measures the ability to make consistently sound, accurate, and timely decisions in yourleadership role.

A moderate score indicates you generally make good decisions, but you may make some poordecisions at times, especially if you are under pressure, act too quickly, or don’t take the time toweigh the pros and cons. You may also be unable to make a decision because you fear theconsequences, or want to collect more data before deciding on a course of action.

30. Developing Others:Do you take time to develop the potential of others?

6.3

This score measures a person’s desire to help others develop their talents and potential, and isclosely linked to the clarity and identity with one’s own professional role and self-direction.Developing others requires a solid understanding of people, as well as the ability to accuratelyevaluate their strengths and weaknesses, and what motivates them.

A moderate score indicates you have reached a relatively good level of insight into what eachmember of your team may need for improvement. You will try to facilitate each person’sprofessional growth through helping them find ways to develop and apply more of their potential.This is especially true when a person asks you directly for help or guidance.

31. Diplomacy and Tact:Do you maintain poise under pressure and promote cooperation and understanding?

6.4

This score measures a person’s sensitivity to others and appreciation of their feelings. It alsofocuses on the sensibility and tact it takes to promote cooperation and understanding on all sides,


Date: 06 Mar 2014


focuses on the sensibility and tact it takes to promote cooperation and understanding on all sides,without causing conflict.

A moderate score indicates you have developed a good sense for what to say or do in delicate ordifficult situations, and most of the time, you try to maintain good relations with others and avoidoffending them. You generally respond appropriately when handling new or unfamiliar situations,but there may be times when you are under pressure, or demand to get things done quickly andcorrectly. This could make you feel impatient or frustrated with others, and you may expressirritability, or resort to correction or criticism without considering the impact this may have on theirfeelings.

32. Empathy toward Others:Do you understand and empathize with people?

5.7

This score measures a person’s capacity and capability for managing interpersonal relationships ina sensitive manner, with care, appreciation and respect for the other person and their thoughts,feelings, and point of view.

A moderate score indicates you are able to understand and empathize with other people most ofthe time, with genuine sensitivity to their needs and desires. However, there may be times whenyou do not feel like you can relate to a person’s issues, or when you have to focus more on theorganization’s needs, rules, or processes, than the individual’s.

33. Flexibility:How adaptable are you as a leader?

7.2

This score measures a person’s capacity to adapt easily to different types of people, new situationsand changing environments.

A high score indicates you are not rigid or stubborn in your thinking or approach to life. You areopen-minded, with a willingness to compromise and entertain new thoughts, ideas, and ways ofdoing things. This means you have developed a high level of versatility and adapt well to change.

34. Goal Achievement:How well do you focus on achieving your leadership goals?

7

This score measures the capacity to concentrate one’s full attention on the project or goal(s) athand. It calls for unwaveringly staying on target, in spite of potential difficulties or distractions, untilthe project or goal is achieved. This requires clarity and dedication to the goal itself, as well as


Date: 06 Mar 2014


the project or goal is achieved. This requires clarity and dedication to the goal itself, as well aspersonal commitment and discipline.

A high score indicates you have the ability to stay focused and on track when engaged in aspecific project. You always keep the goal before you, while ignoring potential problems orinterruptions. You stick with it, are resourceful, and guide the project to completion, come whatmay.

35. Influencing Others:Are you able to influence people to your point of view?

4.5

This score measures the capacity to convincingly present one’s position, opinions, feelings, orviews to others in such a way that they will listen, and be won over to adopt the same position. Thisusually requires good intuition, listening and communication skills, appealing to another’s feelings,or sense of reason, while trying to demonstrate or prove that something is true, credible, essential,commendable, or worthy of doing or believing.

A low score indicates you may be insensitive to others, or are intolerant of opinions that differ fromyour own. You may also lack good listening and communication skills, or the basic knowledge ofhow to present yourself and ask the right questions to achieve buy in from others. This makes itdifficult to effectively respond to and influence others to agree with you.

36. Interpersonal Skills:Do you have the skills to effectively communicate with others?

6.3

This score measures your ability to interact well with others through your sensitivity andunderstanding of interpersonal relationships and team dynamics, coupled with your ability toeffectively communicate with others, while maintaining your emotional control (even during times ofpressure and stress).

A moderate score indicates that you feel comfortable and demonstrate sensitivity when dealingwith others most of the time, whether the context is personal, professional or social. You generallylisten and communicate well, but if you are under pressure or have deadlines to meet, this couldimpact your emotional control, and you may not always be as skillful or adept as you could be.

37. Intuition:How well can you “feel into the situation” and process without needing to think or have all the facts about it?

6.2

This is the capacity to sense the most important aspects of complex situations and problems, with


Date: 06 Mar 2014


This is the capacity to sense the most important aspects of complex situations and problems, withthe ability to take appropriate action when all the facts are not available.

A moderate score indicates that you make good intuitive decisions at times, while on otheroccasions, you may require more information, guidance or direction.

38. Leading Others:How effective are you at guiding and leading others?

6.6

This score is a measure of leadership ability, and the potential effectiveness of leadership efforts. Aleader is an individual who understands how to motivate and organize others, and theirperformance, in such a way that everyone feels a sense of clear direction toward a common goal.A leader plays the directing role in exercising responsible authority, and a commanding influenceover others in a way that inspires trust, followership, and motivates people to get things done.

A moderate score indicates that much of the time you are good at leading others toward commongoals and objectives. However, at other times, you may lack the necessary self-confidence, orclear vision and direction it takes to be a great leader.

39. Objective Listening:Are you able to listen to what is being said and evaluate it in an objective manner?

5.8

This is the capacity to objectively listen, understand, and accurately interpret what someone else issaying. Listening requires focusing one’s full attention on the other person and hearing not only thecontent of what is being said, but also discerning the other person’s feelings and motives for whatthey are saying. Personal opinions and mental criticisms must be withheld while listening toobjectively evaluate what was said.

A moderate score indicates you have achieved a relatively good level of objective listening. Yougenerally interpret what you are hearing accurately and objectively, and you pay attention not onlyto content, but to how the other person feels as well. You may occasionally be influenced by yourown bias, personal situation, or other things going on around you. If you have a strong opinion on asubject or time constraints, you may not be fully engaged in listening, or you may becomeargumentative. This will have a negative impact on focusing your full attention on what someoneelse is saying.

40. Personal Accountability:Do you take personal responsibility for your actions?


Date: 06 Mar 2014


7.5

This score measures a person’s capacity to take responsibility for their own actions, conduct,obligations, and decisions and the consequences thereof. This requires an internal willingness tobe answerable for oneself and one’s actions, without shifting focus or blame on anything or anyoneelse.

A high score indicates you will take personal responsibility for successes as well as failures, withno excuses. You are willing to stand behind your actions and decisions. If you have made an error,your focus will be on correcting that error and moving ahead.

41. Planning and Organizing:Are you able to envision the future and plan accordingly?

8.9

This score measures the capacity to see the big picture and envision a different, better future aswell as the ability to forge clear, realistic plans to bring this picture of the future into the present.

A high score indicates you are able to clearly “see into the future” as if it were in the present.Then, you see exactly how to make this futuristic picture real and actual by establishing clear goalsand organizational policies and procedures to fulfill your vision for the business.

42. Practical Problem Solving Ability:How well are you able to solve routine problems in a practical manner?

7.5

This score measures the ability to understand a problem or problem situation, and solve it. Thisrequires the ability to identify exactly what needs to be done to actually resolve the problem, whichcan range from solving a customer complaint to a organization wide issue.

A high score indicates you are able to understand and interpret the problem in all its aspects. Youhave the mental capacity and experience to dissect the problem, discern the essential aspects of it,identify the best option for problem resolution, given available resources, and then apply thisknowledge to solve the issue.

43. Resiliency:How resilient and persistent are you?

7.9

This score measures the capacity to steadily pursue any project or goal that a person is committed


Date: 06 Mar 2014


This score measures the capacity to steadily pursue any project or goal that a person is committedto, in spite of difficulties, opposition or discouragement. This requires inner strength, perseveranceand determination to stay on course in the face of adversity, regardless of problems or obstacles.

A high score indicates you have a strong capacity to stay focused, motivated and committed tosee the project through, or to achieve the goal you are working toward. You have the innerstrength, drive and determination it takes to stay on course and bounce back, no matter whatcircumstances may occur.

44. Results Orientation:How focused on results are you as a leader?

7.5

This score measures the capacity to clearly and objectively understand and implement all variablesnecessary to obtain defined or desired results, including specific people/talents, work processes,speed, or whatever it takes to get the job done. This is generally demonstrated by the ability tocomplete work tasks efficiently, meeting deadlines, performance goals, or quotas as expected.

A high score indicates you tend to be efficient and productive in organizing your tasks towardachieving results. For you, reaching the destination is much more important than enjoying thejourney. You may be highly driven or demanding, if you consider the results much more importantthan the process or people necessary to achieve it.

45. Self-management:Are you able to manage and organize yourself effectively?

6.8

This score measures a person’s identity with their job or career plus their clarity of self-organizationin terms of a well-defined self-image and clear personal expectations. The combination of careerinvolvement and self-organization reveals how people manage themselves. This requires roleresponsibility, personal accountability, and goal clarity, as well as self-discipline, organization, anda personal commitment to live and work up to one’s self-imposed standards.

A moderate score indicates you are generally good at managing and organizing yourself. Most ofthe time, you demonstrate the necessary discipline to focus your abilities, time, and energy onachieving your future goals, by planning your work and working your plan. However, there may betimes when you are faced with unexpected problems or obstacles, which could impact yourleadership role or goal clarity, and make it difficult to consistently control, organize, and manageyourself.

46. Self-starting Ability:Are you motivated to jump right in and get going?


Date: 06 Mar 2014


7.7

This score measures a person’s sense of urgency in linking a desired future outcome to thepresent. If a person has the desire to achieve a future goal, this score reveals the degree to whichthey feel compelled to bring it about as soon as possible. Once the goal has been defined, or theplan has been created, self-starters do not need additional motivation or prodding to get going.They have the internal motivation and drive necessary to get to work.

A high score indicates you feel compelled to “get started now” in working toward your immediategoal or, in general, toward your envisioned, better future. You are self-reliant and demonstratestrong personal initiative and motivation to start working. People with this capacity do not needanyone else or external factors to motivate them. Your strong sense of self-motivation and driveindicates you also have the ability to lead others; you are the one who gets the mission off theground and keeps it going forward.

47. Teamwork:Are you focused on all aspects of teamwork as a leader?

7

This score measures a person’s attitude toward the cooperative aspects of working closely withothers, and being a contributing team member. There is no “I” in team, and good teamworkconsists of surrendering, or subordinating one’s personal prominence as an individual or employee,to the efficiency of the whole, ensuring that the team functions as a collaborative harmonious unitto successfully achieve a mutual goal.

A high score indicates you find it easy to relate to, work with, and share well with others, asopposed to being a maverick, the “star” producer, or keeping power and control to yourself. Youfeel comfortable being a team member and demonstrate a willingness to do your part. Thisincludes being the leader, while also contributing to the work needing to be done, and beingsupportive and helpful to the team members to achieve results. You believe “together, we canachieve more.”


Date: 06 Mar 2014



Date: 06 Mar 2014

Report Notes:


Business Architect Index™ · business architecture, and how to best adapt to performance demands...

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