Bus Rapid Transit and all that JAZZ Rapid Transit and all that JAZZ September 30, 2013 Michael...

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Bus Rapid Transit and all that JAZZ September 30, 2013 Michael Hernandez Assistant General Manager/COO Monterey-Salinas Transit [email protected]

Transcript of Bus Rapid Transit and all that JAZZ Rapid Transit and all that JAZZ September 30, 2013 Michael...

Bus Rapid Transit and all that JAZZ

September 30, 2013

Michael Hernandez Assistant General Manager/COO

Monterey-Salinas Transit [email protected]

MST Service Area

MST Today…

• Monterey County’s Sole Transit Operator

• Transit District /Regional Taxi Authority Administrator

• 60 regular/seasonal bus routes

• 142 vehicles (80 buses, 8 trolleys, 54 minibuses)

• 237 direct employees, 85 contracted (MVTI)

• $30M annual operating budget

• 4.5 Million annual passenger boardings

QUALITY TRANSIT -- NOW

QUALITY TRANSIT -- NOW

• Oct 2005 - Implementation of MST Grapevine Express service demonstrated that elimination of transfers and unique branding resulted in dramatic ridership increase on a single route.

• Dec 2005 - Customer Survey revealed lowest levels of customer

satisfaction in the following areas: – On-time Performance – Service Frequency – Bus Stop Amenities

• Aug 2006 - COA reveals lines serving Sand City, Seaside had a

highest percentage of transfers to routes serving Cannery Row and Monterey Bay Aquarium

Start With The Data

Fremont/Lighthouse BRT Line

• Highest ridership corridor on Peninsula • Nearly 4,000 passengers per day

Aquarium

Cannery Row

Fisherman’s Wharf

Conference Center

Fremont/Lighthouse BRT Line • 6.75 mile corridor – highest ridership in area

• Cities of Monterey, Seaside and Sand City, and State of California

• Links major visitor and shopping destinations

– Monterey Bay Aquarium

– Cannery Row

– Fisherman’s Wharf

– Downtown Monterey - Conference Center - Historic Dist.

– Monterey County Fairgrounds

– Regional Shopping Malls

– Hotels, Motels & Inns

Fremont/Lighthouse BRT Goals • Create a seamless transit connection between the local

communities for residents, employees and tourists of the area

• Improve the level of service for transit through more frequent service, more reliable service, and a higher capacity of service

• Showcase a high-quality transit service that is an attractive option for all forms of local travel

• Support local land use planning goals to develop mixed-use corridors that are well served by transit

Fremont/Lighthouse BRT Goals

Achieve operational benefits of BRT without high capital investment –No dedicated lanes – Target congested intersections –Use vehicles appropriate sized vehicles –Create stations that keep passengers

informed and comfortable – Fast, frequent, reliable service!

QUALITY TRANSIT -- NOW

BRT Project Funding

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FTA Section 5309 “Very Small Start” Program: $2,773,038

State of California Prop. 1B: $2,645,250

City of Monterey Regional Surface Transportation Program Fund: $607,000

AB-2766; Monterey Bay Unified Air Pollution Control District: $350,000

Total Budget: $6,375,288

Six Phases Of A Project

1. Enthusiasm

2. Disillusionment

3. Panic

4. Search for the Guilty

5. Punishment of the Innocent

6. Praise and Honors for the Non-Participants

MST BRT Brand Identity

What should we call our BRT?????

Bay Rapid Transit – historical name of MST

Breeze, Wave – tie to oceanfront location

English/Spanish - Rapid, Viva, Bravo, Presto

Symbols???

Seeking Inspiration

Lane Transit District Emx, Eugene OR

Seeking Inspiration

Cleveland RTA Healthline

Key Design Features of the JAZZ

• Distinctive shelters & totems at 27 bus stops

– Custom concrete sidewalk improvements

– Bus stop “Nubs” and “Bulbs”

• Jazz-themed vehicles/stations

• Real-time bus arrival information

• Traffic enhancements

– “Queue Jumps”

– “Signal Priority”

– 10 minute frequency express service with stations ~ ½ mile apart.

• Linear museum of Monterey Jazz Festival history

• Each shelter/totem features museum quality display

• QR Codes enable riders to listen to historic performances

• Mobile website allows options to purchase music

21 Microsoft Office Outlook.lnk

JAZZ BRT Stops

JAZZ “TOTEM” Signage Design

JAZZ BRT Stops

Unconstrained Locations Bus stops in lane of travel Mini-plazas created High-tourist locations

Constrained Locations Bus stops partially in parking lanes No room to widen sidewalk into property

Central Monterey • Fremont at Aguajito (eastbound and westbound)

Fremont/Lighthouse BRT Stops

Aguajito

MPC

Caltrans Freeway ROW

Decorative Pavings

LED Lamps shine on glass chips circular pavers

Transit Info Panels

- Route Map

- Schedule - Fares / Passes

- Phone Numbers - Website - Bilingual

Project Challenges:

• 100% staff change from original consultants – Initial cost estimates were inadequate; level of effort under-represented

• Final construction approval from local jurisdictions

• Contactor delays, bid protests, bizarre events

• Production delays: shelters, electronic signage, furniture

• Modifications to construction sites

– “Field Fit” challenges

• Conforming existing grades and condition of project sites

• Change orders & modifications after approval of plan

• State DOT “changed mind” about jump queue lane

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JAZZ BRT Project Cost Summary:

Construction: $3,262,930 54.1%

Bus Stop Amenities: Shelters, Totems, Benches, Bike Racks $1,082,329 18.0%

ITS Technology - TSP, Cameras, On-Street $609,277 10.1%

Design & Engineering / Consulting $775,264 12.9%

Advertising, Marketing, Promotion, Branding $238,055 3.9%

Misc. Additional Expenses: $61,397 1.0%

Total: $6,029,252

So What Was Accomplished?

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• Significant Street, Sidewalk, Curb, Gutter and ADA improvements at 24 locations within four jurisdictions

• 34 Traffic Signals upgraded providing improved coordination and traffic flow

• Increased number of shelters by 280% ( 5 shelters to 19 shelters )

• Total seating capacity on benches and in shelters increased 71% (63 to 108 seats)

• Shortened trip length the through the 6.75 mile corridor by 28% (:50 to :36)

• Passenger Boardings and On-Time performance outpacing system average

• Created hundreds of local jobs during a lengthy economic downturn

• Created a unique customer experience that marries art, history and transit

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Jump Queue Lane in Action

Traffic Signal Priority In Action Adwheel Award Winning TV Commercial

Accomplishments

Lessons Learned

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• The Very Small Starts Program Is A Viable Source of Funding

• Multi Jurisdictional Projects Are Exceedingly Complicated

• There Is No Such Thing As A Small Construction Project

• There is No Such Thing As A Simple Visit By The Secretary of DOT

• Never Link A Project Completion To A Fixed Date/Event

• Have A Well-funded Legal Reserve On Hand and Insurance Coverage

• Murphy Was An Optimist!

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General Manager / CEO Monterey-Salinas Transit

[email protected]

Michael Hernandez Assistant General Manager/COO

Monterey-Salinas Transit [email protected]