Burdick® 8300 and 8500 Electrocardiograph

Network Setup Guide

BURDICK 8300 AND BURDICK 8500NETWORK SETUP GUIDE

70-00900-02 C

Use this document to setup the network and troubleshoot network setup issues for the Burdick 8300 and Burdick 8500 electrocardiograph.

Information in this document is subject to change without notice. Names and data used in the examples are fictitious unless otherwise noted.

CE Mark Declaration

The CE marking of conformity indicates that the device having this symbol on its immediate label meets the applicable requirements of the European Medical Device Directive.

Trademark Information

Cardiac Science, the Shielded Heart logo, Quinton, Burdick, and HeartCentrix are trademarks or registered trademarks of Cardiac Science Corporation. All other product and company names are trademarks or registered trademarks of their respective companies.

Copyright © 2011 Cardiac Science Corporation. All Rights Reserved.

TO RESPONSIBLE SERVICE PERSONNEL:

The contents of this document are not binding. If any significant differences between the product and this document are encountered regarding service work, contact Cardiac Science Corporation for more information.

Cardiac Science Corporation recommends the use of authorized Cardiac Science Corporation personnel for the maintenance and repair of all Burdick equipment. Cardiac Science cannot warrant the operation of the equipment if other than Burdick genuine replacement or exchange parts are used in the service or repair of this equipment, and if such service or repair is performed by non-authorized personnel.

This product has been carefully designed to provide a high degree of safety and dependability. However, we can not guarantee against the deterioration of components due to aging and normal wear.

70-00900-02 C Burdick 8300/8500ii

Cardiac Science Corporation3303 Monte Villa Parkway Bothell, WA 98021, USA800.426.0337 (USA)425.402.2000techsupport@cardiacscience.comwww.cardiacscience.com

MDSS GmbHSchiffgraben 41

D-30175 HannoverGermany

EC REP

Contents

ContentsChapter 1: Network Connection Set-up

Network connection worksheet.............................................................. 1-2Wired Ethernet network setup ............................................................... 1-6Wireless 802.11 network setup .............................................................. 1-7

Chapter 2: Exporting to Network Share

Network share worksheet ....................................................................... 2-2Configuration ........................................................................................ 2-3

Chapter 3: Web Services Communications

Web services worksheet.......................................................................... 3-2Configure web services communication ................................................. 3-3

Configure the ECG device .............................................................. 3-3Register the ECG device.................................................................. 3-4Download the custom header .......................................................... 3-5Web services options ....................................................................... 3-6

Chapter 4: Network Printing

Plain paper printing worksheet............................................................... 4-2Configuration ........................................................................................ 4-3

Automate plain paper printing ........................................................ 4-3

Chapter 5: Network Troubleshooting

General troubleshooting......................................................................... 5-2Explanation of messages on the display .................................................. 5-3Communication log messages ................................................................ 5-5

Appendix A: Supplicant Configuration Details

Configure and install the supplicant configuration file ...........................A-2Custom configuration examples .............................................................A-3

70-00900-02 C Contents iii

Contents

Contents 70-00900-02 Civ

1 Network Connection Set-up

Contents

◆ Network connection worksheet 1-2

◆ Wired Ethernet network setup 1-6

◆ Wireless 802.11 network setup 1-7

This section describes how to configure the ECG device for your network. Choose the appropriate network setup (Wired Ethernet Network or Wireless 802.11 Network) and configure the network before setting up any network functions. Use the network connection worksheet to record settings specific to your network.Note: You may need help from your network administrator to complete this section. Cardiac Science recommends having your network administrator with you when completing the configuration in this section.

Burdick 8300/8500 70-00900-02 C 1-1

Net

wor

k co

nnec

tion

wor

kshe

etBu

rdic

k 8

300/

8500

1-2

Net

wor

k co

nnec

tion

wor

kshe

et

s

Net

wor

k co

nn

ecti

on w

orks

hee

t

Tabl

e 1-

1:N

etw

ork

conn

ectio

n w

orks

heet

Bur

dick

830

0/85

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ftwar

e Re

f# 2

0071

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or la

ter

Gen

eral

Net

wor

k In

form

atio

n:

Net

wor

k Ty

pe:

Eth

ern

et(W

ired

Net

wor

ks)

Net

wor

k Ty

pe:

802.

11 o

r Eth

ern

et/8

02.1

1 (W

irel

ess

Net

wor

ks)

Exp

lan

atio

n

DH

CP (O

n/ O

ff)

(Req

uire

d) T

he m

etho

d of

obt

aini

ng a

net

wor

k ad

dres

s as

def

ined

by

the

netw

ork

adm

inis

trat

or.

UT

C/G

MT

tim

e zo

ne

offs

etTh

is is

the

offs

et in

hou

rs (a

nd o

ptio

nal m

inut

es) t

he d

evic

e ap

plie

s to

corr

ect f

or y

our t

imez

one.

Not

e:Yo

u m

ay n

eed

to s

ubtr

act a

n ho

ur fr

om y

our o

ffset

dur

ing

Day

light

Sav

ings

Tim

e (o

r you

r loc

al e

quiv

alen

t) if

you

r reg

ion

requ

ireit.

Exam

ple:

For

Cen

tral

Tim

e zo

ne (U

SA) e

nter

"6" (

win

ter)

or "

5"

(sum

mer

), fo

r Pac

ific

Tim

ezon

e (U

SA) e

nter

"8" (

win

ter)

or "

7"

(sum

mer

), fo

r Am

ster

dam

ent

er "-

1", a

nd fo

r New

foun

dlan

d en

ter

"3:3

0".

If D

HCP

Off

:

Fix

ed IP

Add

ress

(R

equi

red

if D

HCP

is O

ff) T

he IP

add

ress

ass

igne

d by

the

netw

ork

adm

inis

trat

or fo

r the

ECG

dev

ice.

Ent

er:

xxx.xxx.xxx.xxx

Whe

re e

ach xxx

is a

num

ber b

etw

een

0 an

d 25

5.

Sub

net M

ask

(Req

uire

d if

DH

CP is

Off

) The

Sub

net m

ask

assi

gned

by

the

netw

ork

adm

inis

trat

or fo

r the

faci

lity'

s ne

twor

k. E

nter

:

xxx.xxx.xxx.xxx

Whe

re e

ach xxx

is a

num

ber b

etw

een

0 an

d 25

5.

Gat

eway

IP A

ddre

ss

(Req

uire

d if

DH

CP is

Off

) The

Gat

eway

IP A

ddre

ss a

ssig

ned

by th

e ne

twor

k ad

min

istr

ator

for t

he E

CG d

evic

e. E

nter

:

xxx.xxx.xxx.xxx

Whe

re e

ach xxx

is a

num

ber b

etw

een

0 an

d 25

5.

Burd

ick

830

0/85

00N

etw

ork

Conn

ectio

n Se

t-up

1-3

Net

wor

k Co

nnec

tion

Set-

up

, e .

Wire

less

802

.11

Info

rmat

ion:

Wire

less

Sec

urity

Met

hod:

Choo

se:

•N

one—

Secu

rity

is d

isab

led.

•W

EP—

64

or 1

28 b

it W

EP

•W

PA/W

PA2

Pers

onal

—TK

IP o

r AES

, use

s a

shar

ed k

ey e

nter

ed o

nth

e ac

cess

poi

nt a

nd d

oes

not u

se a

RA

DIU

S se

rver

.

•W

PA/W

PA2

Ente

rpri

se—

TKIP

or A

ES w

ith R

AD

IUS

Serv

er. U

se th

isop

tion

for w

pa-e

ap (i

nclu

ding

AES

) ent

erpr

ise

mod

e.

Sele

ct th

is o

ptio

n fo

r PEA

P/M

SCH

APv

2, E

AP-

TLS,

LEA

P, an

d EA

P-FA

ST u

sed

with

a R

AD

IUS

serv

er (i

nclu

ding

Mic

roso

ft IA

S, C

isco

ACS

and

Cisc

o A

irone

t 120

0). Y

our E

CG d

evic

e au

tom

atic

ally

det

ects

thEA

P m

etho

d th

at is

con

figur

ed o

n yo

ur w

irele

ss n

etw

ork.

If, t

he

auto

mat

ic d

etec

tion

met

hod

is n

ot c

ompa

tible

with

you

r wire

less

ne

twor

k, re

fer t

o th

e “S

uppl

ican

t Con

fig” o

ptio

n.

•Su

pplic

ant C

onfig

—Se

ts a

cus

tom

con

figur

atio

n w

hen

the

stan

dard

set

tings

are

not

com

patib

le w

ith th

e w

irele

ss n

etw

ork.

Re

fer t

o th

e se

ctio

n in

this

gui

de fo

r mor

e de

taile

d in

form

atio

n.

If N

one:

W

irele

ss S

SID

(Req

uire

d) T

he v

alue

con

figur

ed o

n yo

ur w

irele

ss a

cces

s po

int l

abel

edas

“SSI

D”.

Ente

r the

val

ue e

xact

ly; t

he fi

eld

is c

ase

sens

itive

.

W

irele

ss C

hann

el(R

equi

red)

The

cha

nnel

of t

he w

irele

ss n

etw

ork,

whi

ch is

pro

gram

med

into

the

wire

less

acc

ess

poin

t. A

one

or t

wo

digi

t num

ber b

etw

een

1 an

d 14

.

If W

EP:

W

irele

ss

Aut

hent

icat

ion

(Req

uire

d) T

he a

uthe

ntic

atio

n m

etho

d pr

ogra

mm

ed in

to th

e w

irele

ssac

cess

poi

nt. C

hoos

e op

en o

r sha

red.

If y

ou d

o no

t kno

w, s

elec

t ope

n

W

irele

ss S

SID

(Req

uire

d) T

he v

alue

con

figur

ed o

n yo

ur w

irele

ss a

cces

s po

int l

abel

edas

“SSI

D”.

Ente

r the

val

ue e

xact

ly; t

he fi

eld

is c

ase

sens

itive

.

Tabl

e 1-

1:N

etw

ork

conn

ectio

n w

orks

heet

Bur

dick

830

0/85

00So

ftwar

e Re

f# 2

0071

019

or la

ter

(con

tinu

ed)

Gen

eral

Net

wor

k In

form

atio

n:

Net

wor

k Ty

pe:

Eth

ern

et(W

ired

Net

wor

ks)

Net

wor

k Ty

pe:

802.

11 o

r Eth

ern

et/8

02.1

1 (W

irel

ess

Net

wor

ks)

Exp

lan

atio

n

Net

wor

k co

nnec

tion

wor

kshe

etBu

rdic

k 8

300/

8500

1-4

Net

wor

k co

nnec

tion

wor

kshe

et

8

W

irele

ss C

hann

el(R

equi

red)

The

cha

nnel

of t

he w

irele

ss n

etw

ork,

whi

ch is

pro

gram

med

into

the

wire

less

acc

ess

poin

t. A

one

or t

wo

digi

t num

ber b

etw

een

1 an

d 14

.

E

ncry

ptio

n Ke

y 1

(Req

uire

d if

the

wire

less

acc

ess

poin

t has

an

entr

y fo

r Key

1.)

WEP

Key

1. T

his

entr

y m

ust m

atch

the

wire

less

acc

ess

poin

t Key

1 e

xact

ly.

A 1

3 he

xade

cim

al d

igits

for 6

4 bi

t WEP

, or 2

6 he

xade

cim

al d

igits

for 1

2bi

t WEP

.

Exam

ple

of a

64

bit W

EP k

ey: 1

23A

97B2

345F

6

E

ncry

ptio

n Ke

y 2

(Req

uire

d if

the

wire

less

acc

ess

poin

t has

an

entr

y fo

r Key

2.)

WEP

Key

2. T

his

entr

y m

ust m

atch

the

wire

less

acc

ess

poin

t Key

2 e

xact

ly.

13 h

exad

ecim

al d

igits

for 6

4 bi

t WEP

, or 2

6 he

xade

cim

al d

igits

for 1

28bi

t WEP

.

Exam

ple

of a

64

bit W

EP k

ey: 1

23A

97B2

345F

6

E

ncry

ptio

n Ke

y 3

(Req

uire

d if

the

wire

less

acc

ess

poin

t has

an

entr

y fo

r Key

3.)

WEP

Key

3. T

his

entr

y m

ust m

atch

the

wire

less

acc

ess

poin

t Key

3 e

xact

ly.

10 h

exad

ecim

al d

igits

for 6

4 bi

t WEP

, or 2

6 he

xade

cim

al d

igits

for 1

28bi

t WEP

.

Exa

mpl

e of

a 6

4 bi

t WEP

key

: 123

A97

B234

5F6

E

ncry

ptio

n Ke

y 4

(Req

uire

d if

the

wire

less

acc

ess

poin

t has

an

entr

y fo

r Key

4.)

WEP

Key

4. T

his

entr

y m

ust m

atch

the

wire

less

acc

ess

poin

t Key

4 e

xact

ly.

13 h

exad

ecim

al d

igits

for 6

4 bi

t WEP

, or 2

6 he

xade

cim

al d

igits

for 1

28bi

t WEP

.

Exam

ple

of a

64

bit W

EP k

ey 1

23A

97B2

345F

6

If W

PA o

r WPA

2 Pe

rson

al:

W

PA S

uppl

ican

t Ti

meo

ut(R

equi

red)

The

def

ault

is 1

20 s

econ

ds. A

djus

t if t

he c

onne

ctio

n tim

e to

your

wire

less

net

wor

k ta

kes

long

er.

Tabl

e 1-

1:N

etw

ork

conn

ectio

n w

orks

heet

Bur

dick

830

0/85

00So

ftwar

e Re

f# 2

0071

019

or la

ter

(con

tinu

ed)

Gen

eral

Net

wor

k In

form

atio

n:

Net

wor

k Ty

pe:

Eth

ern

et(W

ired

Net

wor

ks)

Net

wor

k Ty

pe:

802.

11 o

r Eth

ern

et/8

02.1

1 (W

irel

ess

Net

wor

ks)

Exp

lan

atio

n

Burd

ick

830

0/85

00N

etw

ork

Conn

ectio

n Se

t-up

1-5

Net

wor

k Co

nnec

tion

Set-

up

s s

W

irele

ss S

SID

(Req

uire

d) T

his

valu

e is

con

figur

ed o

n yo

ur w

irele

ss a

cces

s po

int.

It m

ay b

e la

bele

d as

“SSI

D” o

r as “

DSS

ID”. E

nter

the

valu

e ex

actly

; the

fiel

dis

cas

e se

nsiti

ve.

W

PA/W

PA2

Pass

phra

se(R

equi

red)

The

sha

red

pass

phra

se th

at m

ust m

atch

the

pass

phra

se

conf

igur

ed o

n yo

ur w

irele

ss a

cces

s po

int.

If Su

pplic

ant C

onfig

:

W

PA S

uppl

ican

t Ti

meo

ut(R

equi

red)

The

def

ault

is 1

20 s

econ

ds. A

djus

t if t

he c

onne

ctio

n tim

e to

your

wire

less

net

wor

k ta

kes

long

er.

If W

PA o

r WPA

2 En

terp

rise:

W

PA S

uppl

ican

t Ti

meo

ut(R

equi

red)

The

def

ault

is 1

20 s

econ

ds. A

djus

t if t

he c

onne

ctio

n tim

e to

your

wire

less

net

wor

k ta

kes

long

er.

W

irele

ss S

SID

(Req

uire

d) T

his

valu

e is

con

figur

ed o

n yo

ur w

irele

ss a

cces

s po

int.

It m

ay b

e la

bele

d as

“SSI

D” o

r as “

DSS

ID”. E

nter

the

valu

e ex

actly

; the

fiel

dis

cas

e se

nsiti

ve.

W

PA/W

PA2

Ente

rpris

e ID

(Req

uire

d) E

nter

the

ID (u

ser n

ame)

that

is se

t on

the

RAD

IUS

Serv

er o

nth

e en

terp

rise

netw

ork

that

is u

sed

for t

his

conn

ectio

n.

W

PA/W

PA2

Pass

wor

d(R

equi

red)

Ent

er th

e pa

ssw

ord

for t

he E

nter

pris

e ID

(use

r nam

e) th

at i

set o

n th

e RA

DIU

S Se

rver

on

the

ente

rpris

e ne

twor

k th

at is

use

d fo

r thi

conn

ectio

n.

Tabl

e 1-

1:N

etw

ork

conn

ectio

n w

orks

heet

Bur

dick

830

0/85

00So

ftwar

e Re

f# 2

0071

019

or la

ter

(con

tinu

ed)

Gen

eral

Net

wor

k In

form

atio

n:

Net

wor

k Ty

pe:

Eth

ern

et(W

ired

Net

wor

ks)

Net

wor

k Ty

pe:

802.

11 o

r Eth

ern

et/8

02.1

1 (W

irel

ess

Net

wor

ks)

Exp

lan

atio

n

Network Connection Set-up

Wired Ethernet network setupNote: This procedure assumes you have a functional Ethernet network. If not, setup and test your network before attempting to connect your 8300/8500. It is easier to test out Ethernet network configurations using a PC or laptop first, and then attempt to add your 8300/8500 to the network. The 8300/8500 needs almost the same configuration information as a PC.

To configure the ECG device for use with a wired Ethernet network:

1. Press Setup,

2. Use the arrow keys (Next and Previous) to scroll to Network connection and press Select.

Refer to the Network connection worksheet on page 1-2 to configure the network connection fields. The fields that appear depend upon the network type that was selected.

3. Enter your UTC/GMT time zone offset.

This is the offset in hours (and optional minutes) the device applies to correct for your timezone. Note: You may need to subtract an hour from your offset during Daylight Savings Time (or your local equivalent) if your region requires it.

Example: For Central Time zone (USA) enter "6" (winter) or "5" (summer), for Pacific Timezone (USA) enter "8" (winter) or "7" (summer), for Amsterdam enter "-1", and for Newfoundland enter "3:30".

4. Connect the ECG device to your network.

Attach an RJ-45 cable to the RJ-45 port on the back of the ECG device and attach the other end to an available RJ-45 Ethernet network port.

5. To complete the configuration see one of these sections:

• Chapter 2, Exporting to Network Share

• Chapter 3, Web Services Communications

• Chapter 4, Network Printing

70-00900-02 C Burdick 8300/85001-6

Wireless 802.11 network setup

Wireless 802.11 network setup

!Caution: Possible data corruption

This procedure requires you to access the Service Functions menu. The Service Functions menu is intended for qualified Service personnel. If you have any question, please contact Technical Support.

Note: This procedure assumes you have a functional wireless Ethernet (802.11) network. If not, setup and test your network before attempting to connect your 8300/8500. It is easier to test out wireless network configurations using a PC or laptop first, and then attempt to add your ECG device to the network. The ECG device needs almost the same configuration as a PC.

Note: Wireless 802.11 adapters are also compatible with 802.11g (54 MB/sec) wireless 802.11 networks.

Note: Before attempting to configure your unit for wireless communications, be sure you have purchased the wireless 802.11 option from Cardiac Science.

To configure your ECG device for use with a wireless 802.11 network:

1. Press Setup,

2. Use the arrow keys (Next and Previous) to scroll to Network connection and press Select.

Refer to the Network connection worksheet on page 1-2 to configure the 802.11 setup fields. The fields that appear depend upon the wireless security method that was selected. Note: If you selected the wireless security option Supplicant config, refer to Appendix A for detailed instructions.

3. Connect the 802.11 wireless adapter to the USB port on the back of the ECG device. Note: Do not plug your USB adapter into your RJ-45 Ethernet connector, as it will not work if plugged into the wrong receptacle.

4. Verify the configuration works with your wireless network:

a. Press Setup.

b. Use the arrow keys (Next and Previous) to scroll to Service functions and press Select.

The system displays a warning message. Press Select to proceed.

Burdick 8300/8500 70-00900-02 C 1-7

Network Connection Set-up

c. Select Test wpa supplicant config.

Watch until the display indicates the results.

– If the results indicate success, then your configuration is correct for your wireless network.

– If the results indicate a failure, then review your configuration to ensure that the settings are correct for your wireless network.Repeat the test until the results indicate success.

For troubleshooting tips see Chapter 5, Network Troubleshooting.

5. To complete the configuration see one of these sections:

• Chapter 2, Exporting to Network Share

• Chapter 3, Web Services Communications

• Chapter 4, Network Printing

70-00900-02 C Burdick 8300/85001-8

2 Exporting to Network Share

Contents

◆ Network share worksheet 2-2

◆ Configuration 2-3

Chapter 1, Network Connection Set-up is a prerequisite to this section. Ensure that the network connection type is configured before completing this section. This section explains how to configure the ECG device unit for communication to a computer that has a network share. Additional configuration is required on the network share computer in order to complete this setup. Note: This section may require assistance from a network administrator.

Burdick 8300/8500 70-00900-02 C 2-1

Exporting to Network Share

Network share worksheetFor a complete example of the entire setup, see Appendix A.

Table 2-1: Network share worksheet

Share Computer Information:

URL/IP

Share Name

Share Workgroup

Share Path

Share User

Share Password

Table 2-2: Field details

URL/IP (Required) The URL or the IP address of the device assigned by the network administrator for the computer with the network share. Enter:

xxx.xxx.xxx.xxx

Where each xxx is a number between 0 and 255.

Share Name (Required) The share name assigned by the network administrator on the network share computer.

Share Workgroup (Optional) Workgroup or domain name assigned by the network administrator on the network share computer.

Share Path (Optional) The path to the folder within the share on the network share computer.

Share Username (Required) The Username of the user who has sufficient rights to send a test to the share on the network share computer.

Share Password (Required) The password for the Share Username.

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Configuration

ConfigurationTo configure communication to a network share:

1. Press Setup,

2. Use the arrow keys (Next and Previous) to scroll to Printer and ECG destinations and press Select.

3. Select Add new destination.

4. Set Destination type to Network share.

5. Enter the Destination name.

This is a text description of the share computer. Enter any text; Cardiac Science suggests entering the name of the system.

6. Enter the URL/IP for the computer you wish to send the ECG to.

Your local system administrator can provide this information.

7. Enter the Workgroup.

This is the Microsoft Windows workgroup / domain. This is the same domain used when you log onto Windows. See your system administrator for assistance.

8. Enter the Share name.

This is the location where the ECG data will be stored. To store the ECG data to the root of the share, then leave this field blank. Use / (slash) to separate the sections of the path. A leading / is optional.Note: Some characters may be converted to underscores ( _ ) in network file share names.

9. Enter the Path.

This is the full network path to the location of the share. If you wish to store the ECG data to the root of the share, then leave this field blank. Use / (slash) to separate the sections of the path. A leading / is optional.

10. Enter the User.

This is the Microsoft Windows user name. This is the same user name used when you log onto Windows.

11. Enter the Password.

This is the Microsoft Windows user password. This is the same password used when you log onto Windows.

12. Select the Type:

• To store all the ECGs to a single folder, select Flat.

• To store ECGs in a separate folder for each patient, select Tree.

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Exporting to Network Share

13. Select the type of files to send, for each option select Enabled or Disabled:

• SCP

• PDF

• XML

14. Press Home.

15. Press ECG to take a test ECG.

16. Select the option to Quick send ECG.

Wait for the display to indicate that the record was sent successfully. If the send was not completed successfully, refer to Chapter 5, Network Troubleshooting, for possible resolutions.

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3 Web Services Communications

Contents

◆ Web services worksheet 3-2

◆ Configure web services communication 3-3

Chapter 1, Network Connection Set-up is a prerequisite to this section. Ensure that the network connection type is configured before completing this section.

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Web Services Communications

Web services worksheet

Table 3-1: Web services worksheet

EMR System Information:

URL/IP

Web Services Provider ID

Registration Information:

Provider ID

Web User ID

Web Password

Table 3-2: Field details

URL/IP (Required) The URL/IP address of the EMR System.

If the system is a secure server, the line begins with “https://”, otherwise start with “http://”. Add the IP address of the server followed by a slash (/). Add the path name followed by a slash (/). Add the server application name.

For example:

https://198.24.137.22/HeartCentrixAPI/USERWEBAPI.asmx

Web Services Provider ID (Required) The Provider ID of the EMR system.

Enter the name of the device (in lower case).

Registration Information:

Web Provider ID (Required if the field is defined on the EMR system) Web Provider ID of the EMR system. May not be the same as the Web Services Provider ID.

Enter: ecgmgmt

Web User ID (Required) Web User ID as defined on the EMR system.

Enter: cardiac

Web Password (Required) Password for the Web User ID.

Enter: science

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Configure web services communication

Configure web services communicationTo configure web services, configure and register the ECG device. You can also download a custom header and setup orders.

Configure the ECG device

To configure the ECG device:

1. Press Setup.

2. Use the arrow keys (Next and Previous) to scroll to Printer and ECG destinations and press Select.

3. Select Add new destination.

4. Set Destination type to Pyramis/HeartCentrix.

5. Enter an Destination name.

This is a text description of the EMR your system is configured to connect to. Enter any text; Cardiac Science suggests entering the name of the system.

6. Enter the Web Services URL/IP.

a. If the server is a secure server, begin the line with: https://, otherwise start with http://.

b. Add the IP address of the server followed by a slash (/).

c. Add the path name followed by a slash (/).

d. Add the server application name.

For example: https://198.24.137.22/HeartcentrixAPI/USERWEBAPI.asmx

7. For the Web Services Provider ID, enter the name of the device in lower case.

See your EMR administrator for help with this.

8. For Institution number, enter 1.

This number is transmitted to the EMR system with your ECG record. The Institution number is usually 1, unless your server services multiple institutions.

9. For Device Id enter 0000.

This is a unique, user definable number identifying this specific ECG device. The Device Id is transmitted to the EMR system with your ECG record.

10. Continue the web services configuration with Register the ECG device on page 3-4.

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Web Services Communications

Register the ECG device

To register the ECG device:

1. Press Send/Receive.

2. Select Register ECG Device.

3. For Provider ID, enter: ecgmgmt.

4. For Web User ID enter cardiac and for the Web Password enter science.

5. Ensure that the device is connected via 802.11 or Ethernet and then press Send/Receive.

After a few seconds, the screen displays a list of one or more institutions.

6. Highlight the institution that matches the ID entered in step 8 of Configure the ECG device on page 3-3 and press Select.

A checkmark appears in front of the institution.

7. Press Send/Receive to send this registration.

If the registration is not completed successfully, refer to the troubleshooting section at the end of this document for possible resolutions.

8. Continue the web services configuration with Download the custom header on page 3-5.

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Configure web services communication

Download the custom header

Once registration is completed, you must download the EMR-supplied custom header.

1. Press Send/Receive.

2. Select Get custom header.

After a few seconds, the screen displays a list of one or more custom headers.

a. Select the appropriate custom header.

After a few seconds, the device prompts you to press a key, and then restart with the new custom header.

b. Press a key on the ECG device.

If the download is not completed successfully, refer to the troubleshooting section at the end of this document for possible resolutions.

Once the custom header download is completed, you are ready to begin communicating with an EMR system.

• You can send ECGs to the EMR System.

• If your EMR System supports order entry, you can retrieve orders from the EMR System.

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Web Services Communications

Web services options

Sending ECGs to an EMR with web servicesAfter you acquire an ECG, your unit can:

◆ Automatically send an ECG to the EMR System. (Automatically sends each ECG to the EMR) To set this up:

a. Press Setup.

b. Select ECG and then select Auto ECG workflow.

c. Set Auto send to On.

◆ Send an ECG to the EMR System (Send each ECG at the time of acquisition) by selecting Send ECG to EMR from the ECG Review menu.

◆ Batch send all pending ECGs to the EMR System

a. Press Send/Receive.

b. Select Send all new ECGs.

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Configure web services communication

Retrieving orders from an EMR with Web ServicesYou can retrieve records from Pyramis (vers. 6.1 or later). You can also retrieve records from EMRs (collectively referred to as EMR Systems) via the HeartCentrix data interface.

If the EMR System supports order entry, you can retrieve orders from this system.

1. Press Send/Receive.

2. Select Get patient orders.

3. Enter the appropriate criteria to limit the data that the EMR System returns.

• For all orders that are current for the institution, leave all fields blank.

• For all orders for a given department, select the appropriate Department.

• For a specific order and you know the order number, enter the Order #.

• If you know the Patient's ID (MRN), enter the full ID#.

4. When you have finished entering your criteria, press Send/Receive.

After a few seconds, the screen will display a list of all orders that meet your criteria.

5. Select the records that you want to download to this device:

• To select all records press Alt+1.• To deselect all records press Alt+2.• To select individual records, highlight a deselected record and press Select.• To deselect individual records, highlight a selected record and press Select.Selected records display a checkmark.

6. Once you have made your selections, press Send/Receive.

After a few seconds, the unit starts the download, informing you of the progress. If the download does not complete successfully, refer to Chapter 5, Network Troubleshooting, for possible resolutions.

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Web Services Communications

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4 Network Printing

Contents

◆ Plain paper printing worksheet 4-2

◆ Configuration 4-3

Chapter 1, Network Connection Set-up, is a prerequisite to this section. Ensure that the network connection type has been determined and configured before this section is completed.

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Network Printing

Plain paper printing worksheet

Table 4-1: ECG device network plain paper printing worksheet

Printer Information:

URL/IP

Table 4-2: Field details

URL/IP (Required) The URL or IP address of your network printer.

For an IP address, enter:

xxx.xxx.xxx.xxx

Where each xxx is a number between 0 and 255.

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Configuration

ConfigurationPlain paper printing is available for all printing except Manual and Auto Rhythm printouts.

1. Setup the printer per the manufacturer’s instructions and power up the printer.

2. Ensure the printer is connected to the network.

3. Press Setup.

4. Use the arrow keys (Next and Previous) to scroll to Printer and ECG destinations and press Select.

5. Select Add new destination.

6. Set Destination type to Network printer.

7. Enter the Destination name.

This is the name of the printer.

8. Enter the destination URL/IP.

This is the IP address of the printer.

9. Connect the ECG device to the network.

10. To test the setup:

a. Press Home.

b. Press ECG to take a test ECG.

c. Select Alternate send and select the plain paper printer.

Wait for the display to indicate that the printing was successful. If the printing does not complete successfully, refer to Chapter 5, Network Troubleshooting, for possible resolutions.

Automate plain paper printing

To automatically send ECGs to a plain paper printer:

1. Press Setup.

2. Select Printer and ECG destinations.

3. Select Select default destinations.

4. Select Select default printer and select the plain paper printer.

5. Press Setup.

6. Select ECG

7. Select Auto ECG workflow

8. Set Auto print to On.

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Network Printing

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5 Network Troubleshooting

Contents

◆ General troubleshooting 5-2

◆ Explanation of messages on the display 5-3

◆ Communication log messages 5-5

The most common cause of communications problems is that part of the setup was not completed or is incorrect.

Confirm that a laptop or desktop computer on your network can perform the same operation that you would like to perform from the ECG device. Once the operation is working successfully from the laptop, ensure that the settings are the same on the ECG device.

Simplify the operation to narrow down the root cause of the failure. For example:

◆ If you try to connect the ECG device to your network via a wireless connection and it fails, try to connect the ECG device using an Ethernet (wired) connection and see if the operation works. If this works, then the issue is narrowed down to the wireless settings.

◆ If you try to send a record to a network share and it fails, try to print the record using a network printer on your network. If this works, then the issue is narrowed down to the network share settings.

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Network Troubleshooting

General troubleshooting

Problem Cause/Resolution

You select a communication option but it fails

The most common cause of communications problems is that part of the setup was not completed or is incorrect.

The reports from Pyramis or HeartCentrix show missing leads

Check the ECG device for a lead failure.

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Explanation of messages on the display

Explanation of messages on the displayCommon error messages on the displayNote: Some of these messages might also display in the communications log.

Table 5-1: Display messages

Message Explanation Do this...

Invalid parameters. Please print communication log.

The required parameters for Network share or Web Services are not entered.

Enter the required parameters and re-try.

File format not selected. Please select a file format.

This message occurs if SCP, XML, PDF are set to disabled.

Select a file format for the USB flash drive or the Network share and re-try.

FAILED: Sending to repository. Print communication log.

The ECG device cannot send to the Network share. Typically, this occurs when the destination is incorrect.

Ensure all parameters for the Network share are entered correctly.

Communication log prints: Please check network share settings

Network is disabled. Please select the network type.

The Network type is disabled. Press Setup and select Network Connection | Network type.

No connection. The ECG device is trying to access the (wired) network and there is no connection.

Ensure the Ethernet cable is connected to the ECG device.

Setting Encryption failed. The encryption key entered for the 802.11 settings is incorrect.

When the Network type is 802.11 and Wireless security is WEP the Encryption key must be 10 or 26 hexadecimal characters.

No wireless device found. Then ECG device is configured for 802.11 but cannot detect a wireless adapter.

The ECG device requires a wireless adapter for the 802.11 wireless connection. Ensure the adapter is attached correctly or contact your Cardiac Science representative to order an 802.11 wireless adapter.

Network printer error... Please print communication log.

The ECG device is unable to connect to the Network printer

• Check the URL/IP for the network printer.

• Check the network printer connections.

DHCP timeout occurred. The ECG device cannot acquire an IP address using DHCP For a wireless connection the signal strength may be low.

Ensure the Network Connection settings are correct.

Failed to connect with Web service

The ECG device did not connect to the Web service

Check the URL entered for Web services

WPA supplicant failed The ECG device cannot acquire an IP address using DHCP

Ensure the Network Connection settings are correct.

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Network Troubleshooting

Could not connect to NTP server

The ECG device did not connect to the NTP server.

Press Setup and select Network Connection | NTP URL/IP address and check the settings.

Static IP setting failed The ECG device cannot communicate to the network.

Press Setup and select Network Connection check the settings for IP address, Gateway, and Subnet mask

Table 5-1: Display messages

Message Explanation Do this...

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Communication log messages

Communication log messagesCommon messages seen in the Communications log

Table 5-2: Communication log messages

Message Do this...

Please check network share settings • Ensure the username and password assigned to the network share have appropriate privileges on the network share.

• Ensure the network share folder exists and is valid.

• Check the Network share settings for:

– Network share IP address

– Network share name

– Workgroup name

– Username and password

EMS Login Failure

Failed to connect with Web service

Check the Web service settings for:

• URL/IP

• Web services device ID

Network printer error. Please check your settings

• Ensure the network printer settings have a valid URL.

• Ensure the network printer and the ECG device use the same security.

Failed sending to destination. Press Setup and select Network Connection | Network type.

Failed to connect to network. Connection failed

• For a wired connection, ensure the Ethernet cable is connected to the ECG device.

• For a wireless connection ensure the wireless adapter is attached correctly or contact your Cardiac Science representative to order an 802.11 wireless adapter.

Please check network settings Press Setup and select Network Connection check the settings for IP address, Gateway, and Subnet mask. If DHCP is selected, the signal strength of the wireless connection may be low.

USB device not found Attach the USB device to the ECG device.

Could not connect to NTP server Press Setup and select Network Connection | NTP URL/IP address and check the settings.

Error: Static IP setting failed. Press Setup and select Network Connection check the settings for IP address, Gateway, and Subnet mask.

Error: Initializing wireless failed. Press Setup and select Network Connection check the settings for Wireless SSID.

cp: write error: No space left on device

There is not enough space on the USB device to write the file. Try clearing space on the USB device and try again.

Input file not found Check the Import setting file name or the file name on the device.

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Network Troubleshooting

Export settings to Network share failed

Press Setup and select Import/Export check the settings for the network share.

Import settings from Network share failed

Press Setup and select Import/Export check the settings for the network share.

Table 5-2: Communication log messages

Message Do this...

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A Supplicant Configuration Details

Contents

◆ Configure and install the supplicant configuration file A-2

◆ Custom configuration examples A-3

This section contains detailed information on the supplicant configuration security choice. Use the Supplicant Configuration setting to configure the ECG device with a custom configuration when the standard security options are not compatible with your wireless network. Use the Supplicant Configuration option if your wireless network requires the use of digital certificates or if your wireless network uses hidden SSIDs.

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Supplicant Configuration Details

Configure and install the supplicant configuration file

!Caution: Possible data corruption

This procedure requires you to access the Service Functions menu. The Service Functions menu is intended for qualified Service personnel. If you have any question, please contact Technical Support.

To configure a supplicant configuration complete the following steps:

1. Install the configuration file on the ECG device:

a. Insert the USB device containing the supplicant configuration file into the USB port on the back of the ECG device.

b. Select Proceed to Service functions.

c. Press Enter.

d. Use the navigation keys to select Import wpa supplicant config and then press Enter.

The system copies the file and displays a message indicating the transfer was successful.

2. Install the digital certificate on the ECG device (optional).

a. Export the required certificate to a file on a PC.

Use the pem format.Note: Your config file must contain lines that specify the name and location of your digital certificate. Certificates are located at this path after they are copied to the ECG device./atlas/DATA/pdofiles/wpa_supplicant_config directory.

b. Copy the certificate file to a blank USB device.

c. Insert the USB device containing the certificate file into the USB port on the back of the ECG device.

d. Press Setup.

e. Select Service functions.

The ECG device displays a warning message.

f. Press Enter.

g. Use the navigation keys to select Import wpa supplicant certificate and then press Enter.

The system copies the file and displays a message indicating the transfer was successful.

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Custom configuration examples

Custom configuration examplesExample #1: #eap-tls ctrl_interface=/tmp/wpa network={ ssid="example" key_mgmt=WPA-EAP eap=TLS client_cert="/atlas/DATA/pdofiles/wpa_supplicant_config/clcert.pem" private_key="/atlas/DATA/pdofiles/wpa_supplicant_config/clkey.pem" private_key_passwd="example" identity="example" password="example" }

Example #2: #peap ctrl_interface=/tmp/wpa network={ ssid="example" key_mgmt=WPA-EAP proto=WPA2 pairwise=CCMP group=CCMP identity="example" password="example" }

Example #3: #WPA-Personal, hidden SSID ctrl_interface=/tmp/wpa network={ ssid="CMFM" bssid=00:00:00:00:00:00 scan_ssid=1 psk = "MyPassPhrase" }

Note: For the bssid, enter the MAC ID of your wireless access point. For the psk, enter your passphrase.

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Supplicant Configuration Details

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