Bull ESCALA E Seriessupport.bull.com/documentation/byproduct/servers/escala/platforms/...damages in...

32
Bull ESCALA E Series Hardware Tasks: Where Do I Find the Information I Need? - Introduction - System Setup and Features - System Panels - Media Devices - Hard Disk Devices - Peripherals - Memory - CPU Cards - Controllers - Maintenance Features - Online Documentation - System Specific Documentation - Internet Site 86 A1 92PN 01 ORDER REFERENCE

Transcript of Bull ESCALA E Seriessupport.bull.com/documentation/byproduct/servers/escala/platforms/...damages in...

Bull ESCALA E SeriesHardware Tasks:

Where Do I Find the

Information I Need?

� Introduction� System Setup and Features� System Panels� Media Devices� Hard Disk Devices� Peripherals� Memory� CPU Cards� Controllers� Maintenance Features� Online Documentation� System Specific Documentation� Internet Site

86 A1 92PN 01

ORDER REFERENCE

Bull ESCALA E SeriesHardware Tasks:

Where Do I Find the

Information I Need?

Hardware

December 1997

Bull Electronics Angers S.A.

CEDOC

Atelier de Reprographie

331 Avenue Patton

49004 ANGERS CEDEX 01

FRANCE

86 A1 92PN 01

ORDER REFERENCE

The following copyright notice protect this book under the

Copyright laws of the USA and other countries which

prohibit such actions as, but not limited to, copying,

distributing, modifying, and making derivative works.

Copyright Bull S.A. 1992, 1997

Printed in France

Suggestions and criticisms concerning

the form, content, and presentation of

this book are invited. A form is provided

at the end of this book for this purpose.

Trademarks and Acknowledgements

We acknowledge the right of proprietors of trademarks

mentioned in this book.

AIX� is a registered trademark of International Buisness

Machines Corporation, and is being used under licence.

UNIX is a registered trademark in the USA and other

countries licensed exclusively through X/Open.

Power Firmware is a trademark of FirmWorks.

The information in this document is subject to change

without notice. Groupe Bull will not be liable for errors

contained herein, or for incidental or consequential

damages in connection with the use of this material.

1

Introduction

The goal of this booklet is to help you quickly find anyrequired information related to the main hardware tasks,such as upgrading your system hardware or using thesystem devices.

This booklet is organized in macro-topics; for eachmacro-topic the related hardware tasks are included. Foreach hardware task, the sequence you need to follow untilyou reach the relevant information is indicated.

Most of this information is available both online and onpaper. The paths here given to reach the information youare looking for must be followed either if you are usingonline documentation or paper books.

Here is an example, supposing you need to remove thefront panel from your system.

Scroll the booklet until you find the macro-topic (SystemPanels in this example).

System Panels

• Front Panel RemovalUpgrading the System, Preparing Your Systemfor an Upgrade, � Preliminary and RestartOperations, � System Panels, � Front PanelRemoval

where:

• Front Panel Removal is the description of thehardware task, Upgrading the System is the title of themanual that you are required to consult, PreparingYour System for an Upgrade is the chapter,Preliminary and Restart Operations is theparagraph, System Panels is a sub-paragraph, andFront Panel Removal is the sub-paragraph thatreally contains the information you need.

Note: If you find any unknown term or concept whenconsulting a specific manual, have a look at theglossary placed at the end of that manual.

2

System Setup and Features

Base Unit

• SetupSetting Up the System, System Setup Roadmap

and, in particular,

Setting Up the System, Base Unit SetupProcedure (the whole chapter)

• Presentation and FeaturesSetting Up the System, Knowing Your NewSystem, � System Features Overview

or

Operator’s Guide, Description of the System, �System Presentation

• Operator Panel

Operator’s Guide, Description of the System, �Operator Panel

• KeysSetting Up the System, Base Unit SetupProcedure, � Inserting the Operator Panel Key

and

Operator’s Guide, Description of the System, �

Operator Panel, � Key Mode Switch

• Power CordSetting Up the System, Base Unit SetupProcedure, � Connecting the Power Cord

and

Setting Up the System, What To Do When aProblem Occurs, � System Power

3

• Starting and Stopping ProceduresSetting Up the System, Base Unit SetupProcedure, � Starting the System for the FirstTime

and

Operator’s Guide, Maintaining the System, �Starting and Stopping the System

• Maintaining Configuration Variables ( Open Firmware)

Operator’s Guide, Maintaining the System, �Maintaining System Configuration Variables

Disk Expansion Unit

• SetupDisk Expansion Unit Quick Set Up (the wholeguide)

• Presentation and FeaturesUsing the Disk Expansion Unit, Disk ExpansionUnit Description, � Knowing the DiskExpansion Unit

• Operator PanelUsing the Disk Expansion Unit, Disk ExpansionUnit Description, � Knowing the DiskExpansion Unit, � Disk Expansion UnitOperator Panel

• KeysUsing the Disk Expansion Unit, Disk ExpansionUnit Description, � Knowing the DiskExpansion Unit, � Disk Expansion UnitOperator Panel, � Key Mode Switch

• Starting and Stopping (daily)Using the Disk Expansion Unit, Starting andStopping Procedures

• Starting and Stopping (for maintenance purposes)(maintenance task)Disk Expansion Unit Service Guide, HardwareComponent Installation, � Preliminary andRestart Operations, � Preliminary Operations(for stopping) and Restart Operations (for starting)

• ConfigurationUsing the Disk Expansion Unit, Disk ExpansionUnit Configuration (the whole chapter)

4

System Panels

• Device Shutter OpeningUpgrading the System, Preparing Your Systemfor an Upgrade, � Preliminary and RestartOperations, � System Panels, � DeviceShutter Opening

• Device Shutter ClosingUpgrading the System, Preparing Your Systemfor an Upgrade, � Preliminary and RestartOperations, � System Panels, � DeviceShutter Closing

• Front Panel RemovalUpgrading the System, Preparing Your Systemfor an Upgrade, � Preliminary and RestartOperations, � System Panels, � Front PanelRemoval

• Front Panel InstallationUpgrading the System, Preparing Your Systemfor an Upgrade, � Preliminary and RestartOperations, � System Panels, � Front PanelInstallation

• Lateral Panel RemovalUpgrading the System, Preparing Your Systemfor an Upgrade, � Preliminary and RestartOperations, � System Panels, � Lateral PanelRemoval

• Lateral Panel InstallationUpgrading the System, Preparing Your Systemfor an Upgrade, � Preliminary and RestartOperations, � System Panels, � Lateral PanelInstallation

5

Media Devices

General Tasks

• Description of the Device Areas

Upgrading the System, Devices, � DeviceDescription

and

Using the Disk Expansion Unit, Disk ExpansionUnit Configuration, � Disk Expansion UnitConfiguration Description

• Drives Configuration and SCSI-ID

Upgrading the System, Devices, � DeviceConfiguration

and

Using the Disk Expansion Unit, Disk ExpansionUnit Configuration, � Disk Expansion UnitConfiguration Rules

• SCSI Connections(maintenance task)Maintenance and Service Guide, SCSI CablesDescription and Connection (the whole chapter)

and

Disk Expansion Unit Service Guide, SCSI CablesDescription and Connection (the whole chapter)

6

CD-ROM

• Drive Description and Usage

Operator’s Guide, Using Devices and Tools, �Using the CD-ROM Drive

• Drive SCSI-IDDisks and Tapes Configuration Information,

CD-ROM Drives, � The paragraph related to yourCD-ROM drive model

• CD-ROM Preventive Maintenance

Operator’s Guide, Using Devices and Tools, �

Using the CD-ROM Drive, � Handling CD-ROMs

• Drive Upgrading

Upgrading the System, Devices, � DeviceUpgrading, � Media Drive Upgrading

• Drive Removal

Upgrading the System, Devices, � DeviceRemoval, � Media Drive Removal

QIC Tape

• Drive Description and Usage

Operator’s Guide, Using Devices and Tools, �Using the QIC Tape Drive

• Drive SCSI-IDDisks and Tapes Configuration Information,

Tape Drives, � The paragraph related to your tapedrive model

• QIC Tape Cartridges Preventive Maintenance

Operator’s Guide, Using Devices and Tools, �

Using the QIC Tape Drive, � Handling QIC TapeCartridges

• Drive Upgrading

Upgrading the System, Devices, � DeviceUpgrading, � Media Drive Upgrading

• Drive Removal

Upgrading the System, Devices, � DeviceRemoval, � Media Drive Removal

7

8mm Tape

• Drive Description and Usage

Operator’s Guide, Using Devices and Tools, �Using the 8 mm Tape Drive

• Drive SCSI-IDDisks and Tapes Configuration Information,

Tape Drives, � The paragraph related to your tapedrive model

• 8 mm Tape Preventive Maintenance

Operator’s Guide, Using Devices and Tools, �

Using the 8 mm Tape Drive, � Handling 8 mmTapes

• Drive Upgrading

Upgrading the System, Devices, � DeviceUpgrading, � Media Drive Upgrading

• Drive Removal

Upgrading the System, Devices, � DeviceRemoval, � Media Drive Removal

4mm Tape

• Drive Description and Usage

Operator’s Guide, Using Devices and Tools, �Using the 4 mm Tape Drive

• Drive SCSI-IDDisks and Tapes Configuration Information,

Tape Drives, � The paragraph related to your tapedrive model

• 4 mm Tape Preventive Maintenance

Operator’s Guide, Using Devices and Tools, �

Using the 4 mm Tape Drive, � Handling 4 mmTapes

• Drive Upgrading

Upgrading the System, Devices, � DeviceUpgrading, � Media Drive Upgrading

• Drive Removal

Upgrading the System, Devices, � DeviceRemoval, � Media Drive Removal

8

3.5-Inch Diskette

• Drive Description and Usage

Operator’s Guide, Using Devices and Tools, �Using the 3.5-Inch Diskette Drive

• Drive ConfigurationDisks and Tapes Configuration Information,

3.5 Inch Diskette Drives, � The paragraph relatedto your 3.5-inch diskette drive model

• Diskette Preventive Maintenance

Operator’s Guide, Using Devices and Tools, �

Using the 3.5-Inch Diskette Drive, � HandlingDiskettes

• Drive Installation/Removal(maintenance task)Maintenance and Service Guide, HardwareComponent Installation, �� 3.5-Inch DisketteDrive

9

Hard Disk Devices

• Description of the Device Areas

Upgrading the System, Devices, � DeviceDescription

and

Using the Disk Expansion Unit, Disk ExpansionUnit Configuration, � Disk Expansion UnitConfiguration Description

• Configuration and SCSI-ID

Upgrading the System, Devices, � DeviceConfiguration

and

Using the Disk Expansion Unit, Disk ExpansionUnit Configuration, � Disk Expansion UnitConfiguration Rules

• Hard Disk Description and Usage

Operator’s Guide, Using Devices and Tools, �Using Hard Disks Drives

• Installing a Hard Disk

Upgrading the System, Devices, � DeviceUpgrading, � Hard Disk Drive Upgrading, �Add a Hard Disk Drive to a Disk Cage

• Installing a Disk Cage(maintenance task)Maintenance and Service Guide, HardwareComponent Installation, � Disk Cage, �Installation

and

Disk Expansion Unit Service Guide, HardwareComponent Installation, � Disk Cage, �Installation

• Removing a Hard Disk

Upgrading the System, Devices, � DeviceRemoval, � Hard Disk Drive Removal

10

• Hot Swapping

Upgrading the System, Devices, � Device HotSwapping

• Removing a Disk Cage(maintenance task)Maintenance and Service Guide, HardwareComponent Installation, � Disk Cage, �

Removal

and

Disk Expansion Unit Service Guide, HardwareComponent Installation, � Disk Cage, �Removal

• SCSI Connections and Configurations(maintenance task)Maintenance and Service Guide, SCSI CablesDescription and Connection (the whole chapter)

and

Disk Expansion Unit Service Guide, SCSI CablesDescription and Connection (the whole chapter)

11

Peripherals

Keyboard

• ConnectionSetting Up the System, Base Unit SetupProcedure, � Connecting Devices, �Connecting Keyboard and Mouse

• Usage

Operator’s Guide, Using Devices and Tools, �Using the Keyboard

• Problems with the KeyboardSetting Up the System, What To Do When aProblem Occurs, � Keyboard

Mouse

• ConnectionSetting Up the System, Base Unit SetupProcedure, � Connecting Devices, �Connecting Keyboard and Mouse

• Usage

Operator’s Guide, Using Devices and Tools, �Using the Mouse

• Preventive Maintenance

Operator’s Guide, Using Devices and Tools, �

Using the Mouse, � Handling the Mouse

• Problems with the MouseSetting Up the System, What To Do When aProblem Occurs, � Mouse

12

Terminal

• ConnectionSetting Up the System, Base Unit SetupProcedure, � Connecting Devices, �Connecting Terminals

• SetupTerminals and Printers Configuration Guide,

Configuring Terminals, � The paragraph relatedto your terminal model

and

Terminal and Printer Connections

• Problems with the TerminalSetting Up the System, What To Do When aProblem Occurs, � Monitor

Printer

• ConnectionSetting Up the System, Base Unit SetupProcedure, � Connecting Devices, �Connecting Printers

• SetupTerminals and Printers Configuration Guide,

Configuring Printers, � The paragraph related toyour printer model

and

Terminal and Printer Connections

• Problems with the PrinterSetting Up the System, What To Do When aProblem Occurs, � Printer

13

Memory

• Description

Upgrading the System, Memory, � MemoryDescription

• Configuration

Upgrading the System, Memory, � MemoryConfiguration

• Add Memory to the System Planar

Upgrading the System, Memory, � MemoryUpgrading, � Memory Upgrading on SystemPlanar

• Add Memory to Memory Risers

Upgrading the System, Memory, � MemoryUpgrading, � Memory Upgrading on MemoryRisers

• Add Memory Banks on Memory Risers

Upgrading the System, Memory, � MemoryUpgrading, � Adding a Memory Bank onMemory Risers

• Handling of Memory Errors(maintenance task)Maintenance and Service Guide, MaintenanceTools, � Handling of Single Memory Errors

14

CPU Cards

• Description

Upgrading the System, CPU’s, � CPU Description

• Configuration

Upgrading the System, CPU’s, � CPUConfiguration

• Upgrading

Upgrading the System, CPU’s, � CPU Upgrading

• Removal

Upgrading the System, CPU’s, � CPU Removal

15

Controllers

• Description

Upgrading the System, Controllers, � ControllerDescription

• Configuration

Upgrading the System, Controllers, � ControllerConfiguration

• Installation

Upgrading the System, Controllers, � ControllerInstallation

• Controller Planar Upgrading(maintenance task)Maintenance and Service Guide, HardwareComponent Installation, � RPE Planar(Replacement with FPE Planar)

• Removal

Upgrading the System, Controllers, � ControllerRemoval

• SCSI Connections(maintenance task)Maintenance and Service Guide, SCSI CablesDescription and Connection (the whole chapter)

and

Disk Expansion Unit Service Guide, SCSI CablesDescription and Connection (the whole chapter)

• PCI/ISA Busses and DevicesMaintenance and Service Guide, SystemHardware, � PCI/ISA Busses and Devices

• List of Supported ControllersMaintenance and Service Guide, PCI/ISAController List appendix

16

Maintenance Features

These tasks should be performed bytechnicians or trained people.

General Maintenance Tasks

The following points include information which is relevantto both the base unit and the disk expansion unit.

• Maintenance Tools DescriptionMaintenance and Service Guide, MaintenanceTools chapter

• Running Off Line TestsMaintenance and Service Guide, MaintenanceTools, � Stand-By Menu

• Running On Line TestsAIX Diagnostic Information, the whole manual

• Operator Panel Codes and System MessagesMaintenance and Service Guide, System StatusIndicators appendix

• Remote MaintenanceMaintenance and Service Guide, MaintenanceTools, � Remote Maintenance

• Service LinesMaintenance and Service Guide, MaintenanceTools, � Service Lines

• Firmware UpdatingMaintenance and Service Guide, MaintenanceTools, � Firmware Updating

• System Configuration Variables and FlagsMaintenance and Service Guide, MaintenanceTools, � Stand-By Menu

and

Maintenance and Service Guide, MaintenanceTools, � Open Firmware

• Open FirmwareMaintenance and Service Guide, MaintenanceTools, � Open Firmware

• Handling of a Dead SystemMaintenance and Service Guide, MaintenanceTools, � Handling of a Dead System

17

• Handling of Power and Fan ErrorsMaintenance and Service Guide, MaintenanceTools, � Handling of Power and Fan Errors

• Handling of Memory ErrorsMaintenance and Service Guide, MaintenanceTools, � Handling of Single Memory Errors

Maintenance Tasks Specific for theBase Unit

• Description of the Hardware ComponentsMaintenance and Service Guide, SystemHardware, � Description of the HardwareComponents

• Description of the Unit Internal ConnectorsMaintenance and Service Guide, SystemHardware, � Internal Connectors

• Faulty Component ReplacementMaintenance and Service Guide, HardwareComponent Installation chapter

• SCSI Connections and Configuration ExamplesMaintenance and Service Guide, SCSI CablesDescription and Connection chapter

Maintenance Tasks Specific for theDisk Expansion Unit

• Description of the Hardware ComponentsDisk Expansion Unit Service Guide, DiskExpansion Unit Hardware Components, �Hardware Components Description

• Description of the Unit Internal ConnectorsDisk Expansion Unit Service Guide, DiskExpansion Unit Hardware Components, �Internal Connectors

• Faulty Component ReplacementDisk Expansion Unit Service Guide, HardwareComponent Installation chapter

• SCSI Connections and Configuration ExamplesDisk Expansion Unit Service Guide, SCSI CablesDescription and Connection chapter

18

Online Documentation

• Accessing the Online Documentation from CD-ROMHypertext Information Base Library Operating Instructions, Using the CD-ROM

• Using the Online Documentation(InfoExplorer Database)AIX Getting Started, Accessing Information withInfoExplorer (the whole chapter)

19

System Specific Documentation

Setting Up the System 86 A1 86PN(Paper and CD-ROM)How to find a suitable location, setup the system, connectperipherals, and start the system for the first time. It alsogives an overview of the system characteristics.

Upgrading the System 86 A1 87PN(Paper and CD-ROM)How to upgrade the system hardware, adding memory,devices, CPU cards, and controllers.

Operator’s Guide 86 A1 88PN(Paper and CD-ROM)How to operate system and devices properly.

Disks and Tapes Configuration Information 86 A1 88GX(Paper)How to set disk and tape drive addresses and switches. Italso includes information on CD-ROM drives setting.

Terminals and Printers Configuration 86 A1 22WE Guide(Paper and CD-ROM)How to configure terminals, printers and LAN terminalconcentrators.

Terminal and Printer Connections 86 A1 86GX(Paper)How to connect a terminal or a printer that is not suppliedwith the system.

Maintenance and Service Guide 86 A1 89PN(Paper, on request only)How to replace faulty parts in the system base unit and howto connect and route SCSI cables. It also explains how touse maintenance features for both the base unit and thedisk expansion unit.This guide is not delivered with the system, but it isavailable at your supplier if you need it.

20

AIX Diagnostic Information 86 A1 58HX(Paper, on request only)How to run online diagnostics.This guide is not delivered with the system, but it isavailable at your supplier if you need it.

Cabling Guide 86 A1 87AQ(Paper, on request only)It contains all cabling information.This guide is not delivered with the system, but it isavailable at your supplier if you need it.

The following manuals contain information relevant only tothe disk expansion unit.

Disk Expansion Unit Quick Set Up 86 A1 12PX(Paper, delivered with the disk expansion unit)How to set up the disk expansion unit.

Using the Disk Expansion Unit 86 A1 16PX(Paper, delivered with the disk expansion unit)How to operate and configure the disk expansion unit.

Disk Expansion Unit Service Guide 86 A1 13PX(Paper, on request only)How to replace faulty components in the disk expansionunit. It also gives information on cables and cable routing.This guide is not delivered with the disk expansion unit, butit is available at your supplier if you need it.

Note: If you need to order any of these documents,record the related number (e.g. 86 A1 89PN),and contact your Service Representative.

21

Maintenance Kit

A maintenance kit including a specific set of paperdocumentation is available at any authorized supplier. It isaddressed to both service people and trained customerswho are in charge of the system maintenance.

The maintenance kit includes the following hardwaremanuals, in English only:

• Upgrading the System

• Hardware Tasks: Where Do I Find the InformationI Need?

• Terminals and Printers Configuration Guide

• Disks and Tapes Configuration Information

• Maintenance and Service Guide

• Disk Expansion Unit Service Guide

• AIX Diagnostic Information

• Cabling Guide.

22

Internet Site

Information about our services and products is available atour World Wide Web Internet address: www.bull.com

In particular, information related to system architecture,components, performances, upgrading, is given for anymodels included in the open systems platforms.

Your visit to our Internet site is really welcome.

Vos remarques sur ce document

Technical publication remark form

Titre / Title :

Bull ESCALA E Series Hardware Tasks:

Where Do I Find the Information I Need?

Nº Reférence / Reference Nº : 86 A1 92PN 01

Daté / Dated : December 1997

ERREURS DETECTEES / ERRORS IN PUBLICATION

AMELIORATIONS SUGGEREES

SUGGESTIONS FOR IMPROVEMENT TO PUBLICATION

Vos remarques et suggestions seront examinées attentivement.Si vous désirez une réponse écrite, veuillez indiquer ci-aprèsvotre adresse postale complète.

Your comments will be promptly investigated by qualifiedtechnical personnel and action will be taken as required.If you require a written reply, please furnish your completemailing address below.

NOM / NAME : Date :

SOCIETE / COMPANY :

ADRESSE / ADDRESS :

Remettez cet imprimé à un responsable BULL ou envoyez-ledirectement à :

Please give this technical publication remark form to your BULLrepresentative or mail to:

Bull Electronics Angers S.A.

CEDOC

Atelier de Reprographie

331 Avenue Patton

49004 ANGERS CEDEX 01

FRANCE

Bull Electronics Angers S.A.

CEDOC

Atelier de Reprographie

331 Avenue Patton

49004 ANGERS CEDEX 01

FRANCE

86 A1 92PN 01

ORDER REFERENCE

PLA

CE

BA

R C

OD

E I

N L

OW

ER

LE

FT

CO

RN

ER

Utiliser les marques de découpe pour

obtenir les étiquettes.

Use the cut marks to get the labels.

86 A1 92PN 01

Hardware Tasks:Where Do I Findthe Information

I Need?

Bull ESCALAE Series

86 A1 92PN 01

Hardware Tasks:Where Do I Findthe Information

I Need?

Bull ESCALAE Series

86 A1 92PN 01

Hardware Tasks:Where Do I Findthe Information

I Need?

Bull ESCALAE Series