Bulbtronics Marketing Plan...SearchEngine,Optimization 14 •...

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Digital Marketing Plan 5/13/16 Prepared by TJ Muro

Transcript of Bulbtronics Marketing Plan...SearchEngine,Optimization 14 •...

Page 1: Bulbtronics Marketing Plan...SearchEngine,Optimization 14 • With,the,advancements,in,social,media,more,refined, crawlUbots,and,backlinks,qualifiers,SEO,optimizations,are, becomingmoreabout

Digital  Marketing  Plan

5/13/16Prepared  by  TJ  Muro

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Overview

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Current  State  of  Marketing

X  Company’s  current  marketing  plan  includes:  

• Trade  Print• Email  Blast  Promotions  • New  Ecommerce  Website with  Learning  Center  (blog)  • Social  Activity  to  Share  Industry  News  and  Events• Branded  Search

Industry  Sector  orders  generate  the  most  revenue/sale  

• $600  Tech• $220  Industrial• $190  Onsite

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SWOT  Analysis    

OPPORTUNITIES  • Untapped  markets  

- Global  Marketplace- Consumer  

• Data  mine  database  – providing  relative  and  new  information  

• Grow  sales  online  with  new  website

THREATS• Competitive  pricing• Low  online  presence  to  date• Grey  Market  low  cost/low  quality  products  

coming  from  overseas

WEAKNESSES• Challenges  with  new  website  development  

and  old  website  functionality  • Having  inventory  on  hand  in  a  changing  

market• Needs  to  be  faster  in  making  sure  prices  are  

current  and  refreshed• Lack  of  targeted  content  for  marketing• Low  awareness  in  certain  areas

STRENGTHS  • One-­‐stop  shop• Exceptional  customer  service• New  website  • Language  capabilities  – Spanish,  

French,  Chinese,  Portuguese,  Greek,  Arabic

• Leader  in  entertainment  lighting  and  supply  

• 0  energy  and  design  capabilities

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What  We  Need  to  Do  in  2017

Break  into  the  online  lighting  market

Build  brand  awareness    1

2

3 Increase  website  sales  and  conversion  

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Marketing  Plan  Activation    

June  – December

Introduce  New  Company

1

Break  Into  Online  Market

September  – December  

2

6

Increase  Website  Sales  and  Conversion

January  2017  

3

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Introduce  NEW  Company

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Introduce  New  Company

› Corporate  Profile  – Tell  compelling  history  of  company  and  union  with  0  energy  › Press  Release  › Trade  Pub  Ads  › Emails – Announcement  to  all  email  lists  

• Company  current  customers  • 0  Energy  customers

› Direct  Mail  – To  clients  who  have  conducted  business  within  the  last  year› Website – Pop-­‐up  window  with  announcement  › Social – Social  network  cover  images  and  posts  on  all  networks  › Collateral – Business  cards  and  pamphlets  by  vertical› Paid  Search  – Branded  search  with  adjusted  ad  copy  to  introduce  new  name  › Website – New  “About  Us”  page  explaining  new  organization  › Trade  Show  Booth  Design  

Messaging  Activity  Overview

1

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Introduce Company1

Based  on  plan  approval  date  of  May  1st

TACTIC APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR

LAUNCH  ACTIVITIES

Email  

Press  Release  

Social  

Website  Pop-­‐Up  

Website  “About  Us” Page

Paid  Search  

FOLLOW-­‐THROUGH  ACTIVITIES

Direct  Mail  

Trade  Pub Ads

Trade  Show  Booth

Trade  Show  Collateral   Cinegear Live  Design CabSat

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Breaking  Into  Online  Market

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Breaking  Into  Online  Market

A Be  found  organically

B Create  visibility  with  online  shoppers

C Stay  top-­‐of-­‐mind  with  current  and  potential  customers  

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Breaking  Into  Online  Market

A Be  found  organically

B Create  visibility  with  online  shoppers

CStay  top-­‐of-­‐mind  with  current  and  potential  customers  

SEO  

Google  Shopping  

Remarketing

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Search  Engine  Optimization

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Search  Engine  Optimization

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• With  the  advancements  in  social  media,  more  refined  crawl-­‐bots  and  backlinks  qualifiers,  SEO  optimizations  are  becoming  more  about  the  user  than  ever  before.

• Based  on  the  new  search  engine  algorithms,  we  can  estimate  the  ranking  factors  to  fall  into  the  four  major  buckets,  with  the  weight  that  each  tactic  holds  against  your  site’s  rankings.  

Overview

40%

7%

34%

19%

Organic  Ranking  Factors

Backlinks  

Social

Content  

Technical  

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Technical  and  On-­‐Site  SEO  

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Strengthen  the  organic  performance  of  Company.  

– Technically  sound  site  when  crawled  by  search  engine  bots.  Will  include  both  monitoring  and  actions  needed  from  the  following:• Website  Crawl  Reporting• Page  Speed  Analysis  and  Recommendations  • Keyword  Ranking  Performance• Technical  issues  

– Grade  on-­‐site  content  against  high  volume  search  terms,  ensuring  page  is  indexed  as  a  top  search  result.  This  may  also  include  additional  landing  pages.• On-­‐Site  Content  Page  Grading  • Landing  Pages  Per  Vertical  (3/mo.)  • Monthly  Audit  and  Page  Ranking  Reports  • Optimize  Current  Content

Ranking  Factors

Content+  Tech

53%

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www.Company.Com

Entertainment

• Staging  • Live  

Performance• Production• Theater• Events  

Landing  Pages  to  Capture  SEO  Opportunities

Scientific&  Medical

• Hospitals• Doctors’  

Offices• Scientific  

Research  Facilities  

Industrial  Specialty  

• Bulbs  That  Go  Into  Equipment  

• Appliances• Task  Lighting  

Batteries

• Applications  • Value  • Industries  • Quality  

O  Energy/Customs

• Manufacturer  • Design  • Capabilities  • Examples  

0  energy Consumer

• LED  Strips  • Energy-­‐

Efficient  Bulbs• Home  • Outdoor  

Commercial

• Hotels• Casinos• Commercial  

Facilities  • Transit  

Export  

• Global  Markets

• Middle  East  • Caribbean  

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Google  Shopping

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Google  Shopping  – What  Is  It?

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Google  Shopping  allows  shoppers  to  quickly  and  easily  find  your  product  listings  on  Google.  

• Attract  more  potential  buyers.  Google  Shopping  helps  you  to  reach  shoppers  while  they  are  searching  for  items  to  buy  on  Google.

• Control  your  product  information.  With  Google  Shopping,  you  can  maintain  the  accuracy  and  freshness  of  your  product  information,  so  your  customers  find  the  relevant,  current  items  they're  looking  for.

The power of prime shelf space online

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Google  Shopping  – How  It  Works

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1. Inventory  of  all  products.  

2. Upload  product  information  in  .csv  file  Google  AdWords.  

3. Product  ads  are  delivered  based  on  keyword  search  relevancy.

4. You  can  dictate  how  much  Google  Shopping  costs  by  increasing  or  decreasing  your  daily  budget  and  your  PPC  bids.  

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Google  Shopping:  Search  Market  Landscape

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Desktop queries  grew  by 1% while  Mobile queries  grew  by    44% and  Tablet searches  grew  by    2% YoY  in  the  same  period  2.5%  Avg.  CTR  for  PPC  with  the  highest  ROI  in  Mobile  Space  

Queries grew by 15% in Q4 2015 in theEnergy Efficient Light Bulbs Category

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Google  Shopping:  Search  Market  Landscape

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Energy-­‐Efficient  Light  Bulbs:Q4  2015  Auction  Metrics

Source:  Google  internal  search  data,  based  on  pre-­‐categorised  queries  for  the  Energy  Efficient  Light  Bulbs.  Note:  In-­‐quarter  metrics  for  Query  Volume  and  Ad  Depth  are  only  available.

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Competitive  Paid  Search  

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• Estimated  Spend  -­‐ $70,653/mo.• Estimated  AdWords  Traffic  – 42,205/mo.  1,000bulbs.com

• Position  Company  as  a  Strong  2nd  Player    Company

Bulbs.com

Stagelightingstore.com

Wholesale-­‐leds.com

› Based  on  our  competitive  analysis  tools,  it  appears  that  all  Company  competitors  spend  significantly  less  than  1,000bulbs.com  

› Great  opportunity  for  Company  to  take  the  #2  spot  

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Maximize Your Visibility in Search Results

Source: Google Think Insights - November 2013 looking at the Milward-Brown study measuring shoppers and natural search behaviors

Consumers  exposed  to  both  text  and  Product  Listing  Ads  (PLAs)  are  more  likely:

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Remarketing  Display

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General  Remarketing    

Recommendations• Re-­‐engage  visitors  with  abandoned  shopping  carts.  • Up-­‐sell  or  cross-­‐sell  to  existing  customers  that  have  

previously  converted,  but  may  be  interested  in  other  products.

• Reach  customers  within  a  certain  time  period  after  they  completed  a  purchase.

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Overview ─ Remarketing helps you reach people who have visited your website. Previous visitors or users can see your ads as they browse websites.

Company New Products!

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Dynamic  Remarketing  

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Enter  dynamic  creatives:  Dynamic,  personalized  ads  that  boost  retargeting  performance.  

A  user  visits  a  page  (or  product)  on  the  site,  doesn’t  purchase,  and  is  served  the  product  in  a  creative  ad  unit  on  other  sites  they  visit.  

• Across  the  web  and  Facebook,  we’ve  seen dynamic  ads provide  a  44%  lift  in  ROI  and  a  115%  increase  in  CTR.

• Required:  A  minimum  of  40,000  unique  users  and  access  to  product  feeds.

With  the  recent  explosion  in  online  advertising,  today’s  consumers  are  exposed  to  an  exponential  boom  in  digital  display  ads.  But  80%  of  consumers  say  that  the  last  ad  they  saw  wasn’t  relevant  to  them.

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Email  Remarketing  

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SendRoll  allows  you  to  seamlessly  retarget  your  site  visitors  with  automated  emails  featuring  product  recommendations  tailored  to  browsing  behavior  ─  in  the  same  way  that  you  can  already  retarget  on  social,  mobile,  native  and  the  web  through  AdRoll.

• Email  remarketing  uses  the  same  website  behavior  analysis  and  dynamic  product  recommendation  technology  that  we’ve  recommended  for  web  retargeting,  and  also  complements  the  leading  email  platforms  like  MailChimp,  HubSpot,  and  Constant  Contact,  among  others.  

• Average  open  rates  stand  at  more  than  50%  and  average  click-­‐through  rates  on  these  emails  are  above  10%.  That’s  two-­‐to-­‐three  times  the  performance  of  standard  email  blasts.

• Spend  will  vary  based  on  cookied  users.

1st A  shopper visits  your  site  but  leaves  before  making  a  purchase.

2nd Later,  SendRoll  triggers  an  email.

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Break  Into  Online  MarketStrategy  

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Break  Into  Online  Market2

TACTIC APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR

SEO  -­‐ Tech  +  Content

Google  Shopping

Remarketing

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Potential  Goals  

GOAL  1Boost  sales  in  the  next  quarter  by  X%.  KPIs  include  sales, conversion  rate,  site  traffic.

GOAL  2Increase  online  sales  conversion  rate  by  X%  in  the  next  year.  KPIs  include  conversion  rate,  shopping  cart  abandonment  rate,  associated  shipping  rate  trends,  competitive  price  trends.

GOAL  3Grow  site  traffic  by  X%  in  the  next  year.  KPIs  include  site  traffic,  traffic  sources,  promotional  click-­‐through  rates,  social  shares,  bounce  rates.

GOAL  4Positive  ROI  By  Vertical  

• (X)  Entertainment  Cost  per  Acquisition    (CPA)    • (X)  Medical  (CPA)  • (X)  Industrial/Commercial  (CPA)  

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Monitoring  Procedures

Key  Performance  Indicator  (KPI)  Examples:

Sales  • Weekly,  monthly,  quarterly,  and  annual  sales• Average  order  size• Average  margin• Conversion  rate• Shopping  cart  abandonment  rate• New  customer  orders  versus  returning  customer  sales• Cost  of  goods  sold• Total  available  market  relative  to  a  retailer's  share  of  market• Product  affinity  (which  products  are  purchased  together)• Product  relationship  (which  products  are  viewed  consecutively)

• Inventory  levels• Competitive  pricing

Marketing• Site  traffic• Unique  visitors  versus  returning  visitors• Time  on  site• Page  views  per  visit• Traffic  source• Day  part  monitoring  (when  site  visitors  come)• Newsletter  subscribers• Facebook,  Twitter,  or  Pinterest  followers  or  fans• Pay-­‐per-­‐click  traffic  volume• Blog  traffic• Number  and  quality  of  product  reviews• Brand  or  display  advertising  click-­‐through  rates

In  year  one  of  plan  activation,  we  can  start  to  explore  and  define  benchmarks

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Investment  Recommendations

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Marketing Investment Proposal

All figures are $(000)*Approximate costs. Additional fees based on work performed outside of original scope of project.

Tactic Set  Up   Monthly  Fixed Monthly  Media  Cost  Variable   Year  1  Total

INTRODUCE  Company  

Press  Release  +  Distribution    

Email  (2  -­‐ Company  +  0  energy)  

Trade  Pub  Ads    

Direct  Mail  

Website  -­‐ Pop-­‐Up  Announcement    

Website  -­‐ About  Us  page  

New  Collateral  -­‐ per  trifold  brochure      

Social    

Paid  Search    

Program  Total

GROW  ONLINE  SALES    

SEO  -­‐ Tech.  +  Onsite  Content    

Landing  Pages    

Remarketing    

Google  Shopping  

Program  Total  

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Marketing Investment – Introduce Company

All figures are $(000)*Additional fees based on work performed outside of original scope of project

Press  Release  • Concept  and  copy• Distribution

Emails• 2  creative  units  

- Company  list  email  - 0  Energy  list  email    

• Design,  copy,  coding  

Trade  Pub  Ads  • 1  creative  unit  • Concept,  copy  and  design• Does  not  include  media  costs    

Direct  Mail• 1  creative  unit  • Concept,  copy  and  design  • Printing  and  mailing  not  included

Website  -­‐ Pop-­‐Up  Announcement  • Design,  copy,  coding  

Website  -­‐ About  Us  Page• Concept,  copy  and  design  

New  Collateral  • Concept  and  design  • 4  trifold  brochures  by  vertical

• Entertainment  • Industrial  • Medical  /  scientific  • Manufacturers

Social  Creative  • Concept,  copy  and  design• Two  posts  to  be  promoted  • Does  not  include  media  costs  

Paid  Search  • Ad  strategy,  copy,  activation  

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Marketing Investment - Break Into Online Market

All figures are $(000)*Additional fees based on work performed outside of original scope of project

SEO  -­‐ Technical  and  Onsite  Content  • Concept,  copy  and  design  of  

Landing  Pages• Does  not  include  web  development• Technically  sound  site  maintenance

Google  Shopping• Campaign  set  up  • Ad  strategy  and  activation• Campaign  management  

Remarketing  • 1  creative  concept  per  month• 3  ad  unit  sizes  • Media  buying  • Campaign  management  • Does  not  include  media  costs  

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THANK  YOU!

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APPENDIX

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Social Remarketing Paid  Search Trade  Shows/PubsOrganic  Search

Increase  Website  TrafficBrand  Story  

Online  Presence  

Inbound/SEOThought  Leadership

Community  EngagementDrive  Traffic  to  SiteProduct  Awareness

Engage  Interested  BuyersHighly  Targeted  

Improve  Sales  AttributionBrand  AwarenessStay  Top  of  Mind

Drive  SalesIncrease  Web  Traffic

Improve  Search  ResultsTarget  Competitors  

Reach  New  Customers  Showcase  Products

Introduce  Company  Brand  AwarenessProduct  Offering

Relationship  BuildingTarget  Audience  Reach  

Recommended  Components

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Break  Into  Online  Market  – Phase  3  

Add-­‐on’s  to  increase  online  sales

› SEO  ─  Blog  +  Inbound  › Dynamic  Retargeting  › Branded  Search› Google  Display  (GDN)› Facebook  Ads

Increase  Website  Sales  and  Conversion  

3

January  2017  

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Inbound  Marketing  – SEO  (Continued)

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Backlinks  +  Social

47%

Inbound  Marketing    

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Inbound  Marketing  Program  • Blog  content  will  be  designed  so  that  it  can  be  indexed  by  Google  to  drive  traffic  

naturally  to  the  site.• Composed  of  engaging  topics  which  will  resonate  in  social  media  and  other  channels  

to  acquire  shares  and  backlinks.

Social  Media  Advertising  • Most  cost-­‐efficient  and  relevant  way  to  gain  awareness  behind  the  content  being  

produced  and  targeted  to  your  specific  audience.• Major  ranking  factors  used  by  search  engines.• Two  promoted  posts  on  social  per  month  – includes  post  set  up.  

Remarketing  • Blog  content  can  be  repurposed  into  remarketing  ads  (e.g.,  “Don't  forget  to  download  

our  whitepaper”),  creating  opportunity  to  capture  lead  data.

Ranking  Factors

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Inbound/SEO  

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Inbound  Marketing  Process:

Social  Media  AdsSEO

Blog  Content

Landing  PagesCalls-­‐to-­‐ActionNewsletter

Guides/Studies

EmailRemarketing

CRM  Lead  ScoringSMSTrunk  

Shows/Events

Social  MediaEmail

Blog  ContentReviews

ATTRACT CONVERT CLOSE DELIGHT

STRANGERS VISITORS LEADS CUSTOMERS PROMOTERS

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Inbound/SEO  -­‐ Content  Ideas

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Company ON DISPLAY

• Showcase Company in theaters, in hotels and casinos, and for special projects.

• Dynamic, engaging, blog style “case studies” that feature images and customer quotes about the difference Company made to them.

• Spotlight specialized custom products created by Company.

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INDUSTRY INSIGHTS

• Discuss topics of interest to B2B and B2C consumers.• Incandescent vs. LED• The potential of plasma• Graphene• Intelligent Lighting

• FAQs• Answer common customer questions.

• Leverage social to engage audience to share questions they may have.

Inbound/SEO  -­‐ Content  Ideas

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BEHIND-THE-SCENES

• Share behind-the-scenes peeks at Company at global events.

• #Cabsat2016 in the Dubai World Trade Center, Stage Lighting Super Saturday, Tradeshow

Inbound/SEO  -­‐ Content  Ideas

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Social

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Advertising  on  LinkedIn

LinkedIn  Sponsored  Updates– Reach  B2B  audiences  through  

targeted  ads:• Geo-­‐targeting• By  job  title  • By  industry

LinkedIn  Text  Ads  – Can  link  to  a  LinkedIn  profile  or  

website.– Target  by  industry,  job  title  and  more.– Set  budgets  (the  max  spend  per  day):

• Pay-­‐per-­‐click  (CPC)• Pay-­‐per-­‐1,000  Impressions  

(CPM)

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Target  Audience  

1.4  MM  Business  Professionals

Job  Titles  

- Purchasing  Manager,  Senior  Purchasing  Manager,  Engineer,  General  Manager,  Builder,  Facilities  Manager,  Facilities  Engineering  Manager,  Senior  Facilities  Manager,  Electrician,  Master  Electrician,  Chief  Electrician,  Purchasing  Agent,  Lighting  Designer  

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Advertising  on  Facebook  

Facebook  Lead  Gen  Ads– Mobile-­‐focused  ads.– Quick,  privacy-­‐safe  means  for  customers  to  

share  their  name  and  email  to  receive  more  information  from  a  brand.

Clicks  to  Website  Ads– Drive  users  to  website  and  can  be  used  to  

increase  traffic  to  product  pages  and  special  landing  pages.

Promoted  Posts  – Enable  content  shared  on  a  brand’s  Page  to  

be  visible  to  not  only  current  followers  of  the  Page,  but  targeted  prospective  fans.

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Company New Products!

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• Can  account  for  50%  share-­‐of-­‐voice  in  the  daily  estimated  reach  in  Facebook  itself  based  on  budget.  B2B  can  work  in  Facebook.

• Maersk,  the  freight  company,  has  nearly  2.5  million  Facebook  fans  along  with  posts  that  garner  6K  post  engagements.  This  is  a  great  case  study  showcasing  that  with  1  billion  people  on  Facebook,  there’s  a  place  for  B2B  too.

• Targeting  by  job  title,  estimated  spend  would  be  $6,400  to  hit  50%  SOV.  FB’s  estimated  daily  reach  with  that  budget is  100,000  – 240,000  users  per  day.  ($3,200  =  80,000  – 210,000  users)    

• For  Lead  Gen  ads,  $6,400  would  get  you  65,000-­‐170,000  users  per  day.  $3,200  would  get  60,000  – 160,000.  $1,600  would  get  32,000  – 85,000.  $800  would  get  18,000  – 49,000.  

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Advertising  on  Facebook

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Paid  Search

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Paid  Search  -­‐ GeneralOverview  – Using  Google  and  Bing  search  platforms  to  advertise  on  brand  terms  reinforces  brand  messaging  and  supports  a  positive  brand  experience  for  users.

Brand  Campaign  Framework  – Create  a  brand  campaign  that  will  focus  on  driving  brand  awareness  and  purchases  on  Company.com.

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Keyword  Targeting:  

• Words  and  phrases  used  to  help  you  reach  only  the  most  interested  people,  who  are  more  likely  to  become  your  customers.  

• Keyword  set  will  include  variations  of  Company  and  Company  keyword  terms

• Geo  qualifiers  will  be  added  to  keywords  to  show  relevance  around  brick  and  mortar  stores  (e.g.,    Company  farmingdale,  Company  nevada,  etc.).

• Long  tail  brand  keywords  will  also  be  used  to  associate  key  products  to  the  Company  brand.

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Paid  Search  -­‐ General

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Brand  Keyword  Segments Sample  Keywords

ü Brand  Focusü Product-­‐Based  ü Location-­‐Specific  

Creative  Messaging

• Used  to  entice  potential  customers  to  click  through  to  your  website  to  complete  a  conversion  action.  • How  will  potential  customers  be  engaged  to  click  on  Company  creative  text  ads?• Include  a  registered  trademark  next  to  brand  name  in  copy  text.• Use  'Official  Site'  designation  in  the  ad  copy  if  you  are  a  manufacturer  of  products.• Add  location  extensions  to  make  it  easier  for  potential  customers  to  find    your  brick  and  mortar  stores.• Add  site  link  extensions  to  increase  your  ads  real  estate  on  the  page.• Use  callouts and  structured  snippets  to  display  additional  information  about  your  products  and  services.• Include  merchant  review  extensions which  feature  reviews  from  reputable  third  parties.

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Trade  Shows/Pubs

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Trade  Shows

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All  material  looks  and  reads  like  it  comes  from  one  company,  while  at  the  same  time,  well-­‐thought-­‐out  distinctions  can  be  made  between  products  and  services. • Collateral  – Brochures,  flyers,  

business  card,  new  corporate  ID.  

• Booth  design  will  include  brand  colors,  brand  messaging  and  supplier  logos.  

• 10  x  10  booths +  10  x  20  designs    

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Trade  Publications  

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Print  advertising  to  introduce  Company  in  trade  publications  such  as  PLSN  pub,  Live  Design,  Light  and  Sound  America,  Stage  Directions.  

ü Print  Ad  Design  ü Publication  Email  Design  ü Introduce  Company