Building trust in virtual teams March 2014
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Transcript of Building trust in virtual teams March 2014
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The Grim Reality• Up to 87% of the global workforce is now working remotely at
least part of the time
• 40% of virtual teams are underperforming(Source: RW3, 2012)
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A Virtual Team
A group of individuals who work together across time, space and organisational boundaries and communicate via technology.
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Real Life Lessons
Develop your leaders to lead virtually
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Face to face interaction at first…..if possible
• Speed up trust building and collaboration
• Develop shared vision, values and ground rules
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• Clearly articulated goals, objectives and plans
• Clear roles
• Solid induction
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Manage by Outcomes
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Meet Often - Virtually
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Choose and Use Tools Wisely
(Source: Thissen et al, 2007)
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Rituals, symbols, avatars, celebrations
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Replicate water cooler conversations
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Trust is fragile, we need to be explicit in our needs, expectations and promises.
(Hall, Entente Foundation, 2010)
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Further Information
For whitepapers, blogs and more information
www.odconsulting.com.au