Building the Simply Irresistible Organisation - Julie Duda
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Transcript of Building the Simply Irresistible Organisation - Julie Duda
Copyright © 2015 Deloitte Development LLC. All rights reserved. 1 Building the Simply Irresistible Organization
Copyright © 2015 Deloitte Development LLC. All rights reserved. 2 Building the Simply Irresistible Organization
Global talent challenges
1 Culture and Engagement
2 Leadership
3 Simplification of Work
4 Reinventing HR
3,300+ LEADERS IN
106 COUNTRIES
Copyright © 2015 Deloitte Development LLC. All rights reserved. 3 Building the Simply Irresistible Organization
Global leadership A perennial issue on the minds of business and HR leaders is leadership!
Challenges:
• Grow leaders around the world
• Develop first-line and mid-level leaders
• Accelerate leadership among Millennials
OF COMPANIES FEEL THEY HAVE A SOLID PROGRAM TO BUILD LEADERSHIP AMONG
MILLENNIALS
5%
Copyright © 2015 Deloitte Development LLC. All rights reserved. 4 Building the Simply Irresistible Organization
By the year 2025, Millennials
will comprise 75% of our entire global
workforce!
I’m not really looking for a
career as much as I am looking for an
experience!
M I L L E N N I A L S : D R I V I N G T H E N E W E T H O S F O R W O R K
BPW Foundation’s Gen Y Study April 2011
Copyright © 2015 Deloitte Development LLC. All rights reserved. 5 Building the Simply Irresistible Organization
Millennials: Driving the New Ethos for Work Millennials will evaluate your company by its mission,
purpose, value, and sustainability — not only by their own opportunity.
The Millennial Survey 2014 by Deloitte; 7,800 respondents in 28 countries
SAY BUSINESS SHOULD DO
MORE TO IMPROVE LIVING
STANDARDS
71% TRUST
BUSINESS LEADERS TO
MAKE ETHICAL, HONEST
DECISIONS
20% SAY
INNOVATION INFLUENCES EMPLOYER
CHOICE
78% THINK
MANAGEMENT IS THE BIGGEST BARRIER TO INNOVATION
61% SAY THEIR
ORGANIZATION COULD DO MORE
TO CREATE FUTURE
LEADERS
75%
Copyright © 2015 Deloitte Development LLC. All rights reserved. 6 Building the Simply Irresistible Organization
Companies with a soul
Soul
Joey Reiman, author of The Story of Purpose, said it well, People are not motivated by the bottom line. It’s about the human factor—and purpose is the driver. It’s what stirs our souls and inspires us to do great things over a sustained period of time.
Copyright © 2015 Deloitte Development LLC. All rights reserved. 7 Building the Simply Irresistible Organization
Passion and purpose
Copyright © 2015 Deloitte Development LLC. All rights reserved. 8 Building the Simply Irresistible Organization
Passion and purpose (cont’d)
“Soul” is part of being an irresistible organization
RETURN FROM 1996 THROUGH 2006
122% RETURN FROM 1996
THROUGH 2006
1026% 8x HIGHER
S&P 400 FIRMS FIRMS OF ENDEARMENT
Copyright © 2015 Deloitte Development LLC. All rights reserved. 9 Building the Simply Irresistible Organization
Engagement still startlingly low
STATED THAT EMPLOYEE ENGAGEMENT IS AN URGENT
OR CRITICAL PROBLEM
87%
Only 13% of employees
worldwide are highly engaged
Actively disengaged outnumber engaged
employees 2:1
Source: Gallup (142 countries)
$500 BILLION IN LOST
PRODUCTIVITY AND HIRING
COSTS WORLDWIDE
Copyright © 2015 Deloitte Development LLC. All rights reserved. 10 Building the Simply Irresistible Organization
The overwhelmed employee
AVERAGE USER CHECKS CELLPHONE
150 TIMES A DAY
TODAY’S OFFICE WORKER CAN ONLY
FOCUS FOR
6 MINUTES ON A SINGLE TASK
41% OF THEIR TIME
KNOWLEDGE WORKERS SPEND
ON DISCRETIONARY ACTIVITIES
Source: Larry Rosen, Julian Birkenshaw and Jordan Cohen noted in Harvard Business Review
We are bombarded with information…
CHANGE SCENES
THAN 4 YEARS AGO
35% MORE OFTEN
Copyright © 2015 Deloitte Development LLC. All rights reserved. 11 Building the Simply Irresistible Organization
The overwhelmed employee (cont’d) A problem with no solution?
RATED THE NEED TO SIMPLIFY WORK AS AN URGENT OR GROWING
PROBLEM
75% HAVE AN EFFECTIVE PROGRAM TO
SIMPLIFY WORK
12%
Copyright © 2015 Deloitte Development LLC. All rights reserved. 12 Building the Simply Irresistible Organization
STRONGLY BELIEVE THEY
HAVE A REPUTATION FOR SOUND BUSINESS DECISIONS
30% FEEL HIGHLY CONFIDENT THAT THEY
ARE EFFICIENT
28% FEEL CONFIDENT THAT THEY
ARE ADAPTING TO
EMPLOYEE NEEDS WELL
22%
FEEL THAT THEY ARE ADEQUATELY PLANNING HR FOR THE COMPANY’S FUTURE NEEDS
20%
SKILLS OF HR Perhaps the most important findings of all….
Only….
Source: Bersin by Deloitte High Impact HR Research 2014
Copyright © 2015 Deloitte Development LLC. All rights reserved. 13 Building the Simply Irresistible Organization
Skills of hr (cont’d) Perhaps the most important finding of all….
FEEL THEY HAVE ROBUST PROGRAMS TO HELP IN
TRANSFORMING THE HR FUNCTION
11% RATED THE NEED TO RESKILL,
REORGANIZE, AND TRANSFORM HR AS A HIGH PRIORITY
71%
Copyright © 2015 Deloitte Development LLC. All rights reserved. 14 Building the Simply Irresistible Organization
The Simply Irresistible Organization©
Copyright © 2015 Deloitte Development LLC. All rights reserved. 15 Building the Simply Irresistible Organization
The Simply Irresistible Organization® (cont’d)
Meaningful Work
Purposeful Management
Flexibility and Inclusion
Growth Opportunity
Trust in Leadership
Copyright © 2015 Deloitte Development LLC. All rights reserved. 16 Building the Simply Irresistible Organization
TH
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Meaningfu l Work
AUTONOMY AND FREEDOM
TO CONTRIBUTE
SELECT THE RIGHT
FIT
TIME FOR
SLACK
SMALL EMPOWERED
TEAMS
Copyright © 2015 Deloitte Development LLC. All rights reserved. 17 Building the Simply Irresistible Organization
TH
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P u r p o s e f u l M a n a g e m e n t
INSPIRE AND
COACH
INVEST IN DEVELOPING
GOOD MANAGERS
REWARD THOSE WHO
DEVELOP OTHERS
“ ” As GE put it,
managers have to be
more electric and
less general “ ”
Copyright © 2015 Deloitte Development LLC. All rights reserved. 18 Building the Simply Irresistible Organization
TH
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Pu
rpo
sefu
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anag
emen
t M o d e r n P e r f o r m a n c e M a n a g e m e n t (cont’d)
Modern Performance Management
REGULAR FEEDBACK
STRENGTHS- BASED
ASSESSMENT
READJUSTMENT OF GOALS
COACHING AND
DEVELOPMENT
Only 8% OF COMPANIES STUDIED BELIEVE THE TIME THEY PUT INTO THEIR PERFORMANCE PROCESS IS
DRIVING SIGNIFICANT VALUE!
Copyright © 2015 Deloitte Development LLC. All rights reserved. 19 Building the Simply Irresistible Organization
TH
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F l e x i b i l i t y a n d I n c l u s i o n
FLEXIBLE, HUMANISTIC
WORK ENVIRONMENT
OPEN OFFICES AND SPACE
TO MOVE
DIVERSE, INCLUSIVE
RECOGNITION AND
THANKS
OF HIGHLY ENGAGED
EMPLOYEES REPORT BEING RECOGNIZED MONTHLY OR
MORE
71% OF
PROFESSIONAL MEN WOULD
LIKE TO WORK FEWER HOURS
40% HIGHER
LEVELS OF INNOVATION
40% MORE AGILE
5X
Source: More Magazine, Entrepreneur Magazine and Bersin by Deloitte
Copyright © 2015 Deloitte Development LLC. All rights reserved. 20 Building the Simply Irresistible Organization
TH
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One of the top reasons people leave organizations is that they “can’t grow
here.”
G r o w t h O p p o r t u n i t y
CAREER AND TALENT
MOBILITY
MODERN LEARNING
ENVIRONMENT “PULL VS.
PUSH”
SUPPLY CHAIN OF SKILLS
Copyright © 2015 Deloitte Development LLC. All rights reserved. 21 Building the Simply Irresistible Organization
TH
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.
Trust in Leadership
EMPLOYEE LOYALTY ENGAGEMENT
PROFIT =$ $ $ $
TRUST AND
PURPOSE KINDNESS
INVESTMENT IN
PEOPLE INSPIRATION
Source: Zeynte Ton, The Good Jobs Strategy.
Copyright © 2015 Deloitte Development LLC. All rights reserved. 22 Building the Simply Irresistible Organization
Implementing the Irresistible Organization Strategy
Assess Engagement
(Use the Five
Elements)
Define your Culture
Collect Feedback
(Frequently & Real Time)
Communicate w/Management & Take Action
Copyright © 2015 Deloitte Development LLC. All rights reserved. 23 Building the Simply Irresistible Organization
How will you make your organization as irresistible as cupcakes?
Copyright © 2015 Deloitte Development LLC. All rights reserved. 24 Building the Simply Irresistible Organization
Questions and Discussion
About Deloitte As used in this document, “Deloitte” means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.
This publication contains general information only and Deloitte is not, by means of this publication, rendering accounting, business, financial, investment, legal, tax, or other professional advice or services. This publication is not a substitute for such professional advice or services, nor should it be used as a basis for any decision or action that may affect your business. Before making any decision or taking any action that may affect your business, you should consult a qualified professional advisor. Deloitte shall not be responsible for any loss sustained by any person who relies on this publication.
Copyright © 2015 Deloitte Development LLC. All rights reserved. Member of Deloitte Touche Tohmatsu Limited