Building startup teams for the win Mei_Lu
Transcript of Building startup teams for the win Mei_Lu
![Page 1: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/1.jpg)
BUILDINGYOUR STARTUP TEAM
FOR THE WINMei Lu
Jobfully.com | Geekology.biz
![Page 2: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/2.jpg)
About Me
Geekology
•Technical talent advisory and solutions (training and consulting) for growth startups
Jobfully
•Job and career coaching for software engineers and developers
© 2016 Jobfully LLC
![Page 3: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/3.jpg)
SCOPE OF THE TALK
© 2016 Jobfully LLC
![Page 4: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/4.jpg)
Stages of Tech Startups
• Founding• Prod team: 1-3
• Seed• Prod team: 3-10
• Growth• Prod team: 10-30
• Expansion• Prod team: 30-100ish
• Pre-IPO• Prod team: a whole bunch of people
© 2016 Jobfully LLC
![Page 5: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/5.jpg)
BUILDING AHIGH PERFORMING
TEAM
© 2016 Jobfully LLC
![Page 6: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/6.jpg)
Your Plan – Founding Stage
www.pinterest.com/fungiexpress/illustration-comic/
© 2016 Jobfully LLCwww.comicvine.com
BruceWayne
DianaPrince
superfriends.wikia.com/wiki/Wonder_Woman
![Page 7: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/7.jpg)
Your Plan – Seed Stage
screenrant.com© 2016 Jobfully LLC
![Page 8: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/8.jpg)
Your Plan – Growth Stage and Beyond
http://dc.wikia.com/ © 2016 Jobfully LLC
![Page 9: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/9.jpg)
What Actually Happens
kittensin.blogspot.comwww.desktopnexus.com
sensevista.com
![Page 10: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/10.jpg)
Building an average team is easy.
Building a high-performing team is hard.
© 2016 Jobfully LLC
![Page 11: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/11.jpg)
What’s wrong withaverage
?
© 2016 Jobfully LLC
![Page 12: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/12.jpg)
Average startups die.
© 2016 Jobfully LLC
90% of startups fail.
![Page 13: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/13.jpg)
RECRUITING===
TEAM BUILDING ?false
© 2016 Jobfully LLC
![Page 14: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/14.jpg)
Building a Team… is a Process
Before you start -
•Identify business goals that can’t be achieved with the current team
•Define the role(s) to best meet business goals
© 2016 Jobfully LLC
![Page 15: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/15.jpg)
Building a Team… is a Process
What it looks like
•Attract
•Recruit
•Retain
•Perform
•Refer
(Hint – Think “growth hacking”)© 2016 Jobfully LLC
![Page 16: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/16.jpg)
AARRR
Convert
© 2016 Jobfully LLC
![Page 17: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/17.jpg)
Mei’s Startup Team Metrics
How do candidates find you?
Do candidates have a great experience?
Do people stay?
Is the team creating value for the business?
Do people tell others?
Hire
AttractRecruitRetain
PerformRefer
© 2016 Jobfully LLC
![Page 18: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/18.jpg)
Building a Team… Measuring Success
How do candidates find you?
Do candidates have a great experience?
Do people stay?
Is the team creating value for the business?
Do people tell others?
Hire
AttractRecruitRetain
PerformRefer
© 2016 Jobfully LLC
![Page 19: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/19.jpg)
Image: http://blog.goyello.com/
Build-Measure-Learn
© 2016 Jobfully LLC
![Page 20: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/20.jpg)
http://www.agileacademy.co/
![Page 21: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/21.jpg)
Team
Practices
© 2016 Jobfully LLC
![Page 22: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/22.jpg)
Build-Measure-Learn
•Start with best practices – learn from other people’s mistakes
•Measure and learn what works for you
•Establish your own best practices
•Don’t stop measuring and learning – continuously improve
© 2016 Jobfully LLC
![Page 23: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/23.jpg)
Attraction
Recruitment
Retention
Performance
Referrals
Measure:• % of people
advancing• Value & cost
per person
Learn:• What made
them stay?• What didn’t
they like?
Measure:• % of people
leaving• Value & cost
per person
Learn:• What made
them leave?• What did
they like?
Mei’s Lean Startup Team Metrics:Build-Measure-Learn
© 2016 Jobfully LLC
![Page 24: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/24.jpg)
THE STARTING POINTBEST PRACTICES
Aim for excellence (top 10%), not average
© 2016 Jobfully LLC
![Page 25: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/25.jpg)
Attraction
Recruitment
Retention
Performance
Referrals
Pre-Hiring
Post-Hiring
Coefficient
Hire
© 2016 Jobfully LLC
![Page 26: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/26.jpg)
PRE-HIRINGAre you getting the right candidates?
Do the right candidates want to join you?
© 2016 Jobfully LLC
![Page 27: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/27.jpg)
Look for People Who Thrive in Startups
•T-shaped skills
•Pragmatic (prioritizing business impact)
•Comfortable with unknown and ambiguity
•Quick and eager learner
•Get things done w/ limited resources
•Ownership
© 2016 Jobfully LLC
![Page 28: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/28.jpg)
Avoid Startup Killers at All Costs
•“Not my job”
•Lack of business mindset
•Dogmatic
•Needs lots of structure
•Resists change and learning
•Can’t get things done differently
•Victimship – the opposite of ownership
© 2016 Jobfully LLC
![Page 29: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/29.jpg)
How to Hire: Henry Ward, CEO of eShares
Hiring Principles:
• Hiring means we failed or will fail to execute and need help
• Startup employee effectiveness follows a power law
• False Positives are ok, False Negatives are not
• Culture is defined by who we hire
Hiring Heuristics:
• Hire for Strength vs Lack of Weakness
• Hire for Trajectory vs Experience
• Hire Doers vs Tellers
• Hire Learners vs Experts
• Hire Different vs Similar
• Always pass on ego
© 2016 Jobfully LLC
https://medium.com/swlh/how-to-hire-34f4ded5f176
![Page 30: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/30.jpg)
How to Hire: Henry Ward + Mei’s Mods
Hiring Principles:
• Hiring means we failed or will fail to execute and need help
• Startup employee effectiveness follows a power law
• False Positives are ok, False Negatives are not (i.e. look for hidden gems)
• Culture is defined by who we hire
Hiring Heuristics:
• Hire for Strength vs Lack of Weakness
• Hire for Trajectory vs Experience
• Hire Doers vs Tellers
• Hire Learners vs Experts
• Hire Different vs Similar
• Always pass on ego
• Hire to Lead vs Delegate
Hire for Future vs Past
© 2016 Jobfully LLC
![Page 31: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/31.jpg)
What Do Candidates Want?•Career-defining experience – know their career
aspirations
•Opportunities to apply under-utilized talents – to prove themselves
• Interesting and challenging work
•A great candidate experience – seek validation
•A leader they believe in
•A vision & mission they can stand behind
•Business traction
Thinking long(er) term
© 2016 Jobfully LLC
![Page 32: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/32.jpg)
Candidate Sources
•Your existing network
•Your new connections – grow your network
•Right job boards (AngelList, Hacker News, Reddit, GeekWire, etc.)
•Personally proactively seek out “the one(s)”
© 2016 Jobfully LLC
Easy
Hard
![Page 33: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/33.jpg)
Selling Your Startup
•Have a clear, concise, repeatable message
•Know what you uniquely offer
•Make it easy to reach you
•Don’t out-source relationships
© 2016 Jobfully LLC
![Page 34: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/34.jpg)
POST-HIRINGDo people stay?
Does the team perform?
© 2016 Jobfully LLC
![Page 35: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/35.jpg)
Why Do People Stay?
•Things they were looking for during pre-hiring –promises kept
•Recognition – contribution confirmation
•Harmonious relationships with co-workers –respectful and collaborative
•Sense of progress – personal and company-wise
•On board with leadership’s decisions -transparency
© 2016 Jobfully LLC
![Page 36: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/36.jpg)
Why Do People Stay?
•“My opinions matter” – voice being valued and heard
•Career and personal growth – learning and development
•Visible impact – measurable results of effort
•Performance management / reward system that makes sense
•Compatible with personal life
© 2016 Jobfully LLC
![Page 37: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/37.jpg)
Getting the Team to Perform. How?
(now that’s the million dollar question)
© 2016 Jobfully LLC
![Page 38: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/38.jpg)
Getting the Team to Perform. How?
(now that’s the billion dollar question)
© 2016 Jobfully LLC
![Page 39: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/39.jpg)
What Does It Take?
A Good Starting Point:
•Always connect business goals to daily activities
•A well thought out performance managementand reward system
•Cultivate intrinsic motivationAutonomy
Mastery
Purpose
Drive:The Surprising Truth About What Motivates Usby Daniel Pink
© 2016 Jobfully LLC
![Page 40: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/40.jpg)
EXECUTIONis
HARD.
Why?© 2016 Jobfully LLC
![Page 41: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/41.jpg)
Constant effort
Blind spots
© 2016 Jobfully LLC
![Page 42: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/42.jpg)
On-goingbuild-measure-learn
makes iteasier and smarter
© 2016 Jobfully LLC
![Page 43: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/43.jpg)
WHAT ABOUTCULTURE
???Culture permeates everything
© 2016 Jobfully LLC
![Page 44: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/44.jpg)
Your culture manifests itselfin ALL your decisions.
© 2016 Jobfully LLC
![Page 45: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/45.jpg)
Your culture is rooted in the belief system
of the startup leader(s).
© 2016 Jobfully LLC
![Page 46: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/46.jpg)
Want to have an awesome culture?
First, evaluate your ownbelief system.
© 2016 Jobfully LLC
![Page 47: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/47.jpg)
MULTIPLIERSReferrals
Process and Infrastructure
© 2016 Jobfully LLC
![Page 48: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/48.jpg)
Referrals Can Come from Anywhere
Referrals = Other people recruiting for you
•Employee referrals
•Network referrals
•Candidate referrals
•Job description referrals
•Stranger referrals
© 2016 Jobfully LLC
Basic
Advanced
![Page 49: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/49.jpg)
Process and Infrastructure
•Make build-measure-learn do-able
•Enable targeted improvements to generate most business impacts possible
•Increase the efficiency and speed of building a high-performing team
•Low hanging fruit w/ high ROI if done right
© 2016 Jobfully LLC
![Page 50: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/50.jpg)
www.colourbox.comwww.hometalkies.com
© 2016 Jobfully LLC
![Page 51: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/51.jpg)
Don’t do average.
Average startups fail.
© 2016 Jobfully LLC
![Page 52: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/52.jpg)
To excel in building your startup team
isto survive
© 2016 Jobfully LLC
![Page 53: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/53.jpg)
And…it starts with
YOU
© 2016 Jobfully LLC
![Page 54: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/54.jpg)
How to find me
Mei Lu - [email protected]
linkedin.com/in/meiiam
@meiiam
www.Jobfully.com
www.Geekology.biz
© 2016 Jobfully LLC
![Page 55: Building startup teams for the win Mei_Lu](https://reader031.fdocuments.us/reader031/viewer/2022021918/58a9693a1a28abfd648b5dc3/html5/thumbnails/55.jpg)
Further Exploration• How To Hire Engineers: Step 0, What To Look For
(https://jocelyngoldfein.com/how-to-hire-engineers-step-0-what-to-look-for-85ae44bf0a1c)
• Organizational Blueprints for Success in High-Tech Start-Ups: Lessons from the Stanford Project on Emerging Companies (http://cmr.berkeley.edu/documents/sample_articles/2002_44_3_4776.pdf)
• Diverse Teams Feel Less Comfortable — and That’s Why They Perform Better (https://hbr.org/2016/09/diverse-teams-feel-less-comfortable-and-thats-why-they-perform-better)
• Startup Genome Report Extra on Premature Scaling (https://s3.amazonaws.com/startupcompass-public/StartupGenomeReport2_Why_Startups_Fail_v2.pdf)
© 2016 Jobfully LLC