Building Disaster Resiliency through an Integrated Critical Infrastructure Alerting Program
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Transcript of Building Disaster Resiliency through an Integrated Critical Infrastructure Alerting Program
Building Disaster Resiliency through Building Disaster Resiliency through an Integrated Critical Infrastructure an Integrated Critical Infrastructure Alerting ProgramAlerting Program
Daniel StevensManager, Emergency Planning
• Background and project overview• Demonstration – Vancouver 2010• Lessons learned and next steps• Q&A
Integrating Situational Awareness
Three parts:
• Critical Infrastructure Alert Publishing
• Emergency Information Data Publishing
• Road Impact Data Publishing
Integrating Situational Awareness
Collaborators
• City of Vancouver• EmerGeo Solutions Worldwide Inc.• E-Comm 911• GeoConnections (Federal Government)• GeoBC (Provincial Government)• Translink
Critical Infrastructure
Those physical resources, services, and information technology facilities, networks and assets which, if disrupted or destroyed, would have a serious impact on the operation of an organization, industry sector, community, region or government.
-Public Safety Canada
Problem
Situational awareness
What is happening that may impact the critical infrastructure I manage?
Emergency Response Structure inBritish Columbia
AgencyDispatch
(Police, Fire, Ambulance, etc.)
ICP
PREOCPROVINCIAL REGIONAL COORDINATIONProvincial Regional Emergency Operations Centre(s)
PECCPROVINCIAL CENTRAL COORDINATIONProvincial Emergency Coordination Centre
EOCSITE SUPPORTEmergency Operations Centre(s)
E-Comm & OthersCritical Infrastructure
Operators
Considerations
• Information overload: situational awareness - relevant, unobtrusive, and timely
• Day-to-day benefit• Low or no learning curve• Automatic and manual alerting• Geospatial view (COP)• Security of CI data• Security of incident data• Scalability
Solution
Incidentdata source
Delivery methods/User interfaces
Police CAD
Fire CAD
Ambulance CADE2MV/WS
E-Mail EmerGeoNav. COP
EmerGeoFusionPoint
Alert E-MailAlert E-MailAlert Subscriber
Data is simulated and does not reflect actual locations of infrastructure assets
Info about the CI assetEmergency Contact:
Security – 604-555-2345
ALERT
Use during 2010 Winter Olympic Games
• Office of Emergency Management tested system
• Used to alert of moderate to severe motor vehicle incidents on roads with Olympic Lanes
DEMO
Benefit - Security
• Security of critical infrastructure asset data
• Security of incident data
Benefit - Scalable
• Planned/upcoming incidents• Multiple incident sources• Multiple CI layers
Benefit – relevant information
• Alerts are targeted – not everyone gets the same alerts
Benefit – Low learning curve and day-to-day use
• No need for user to take a course or do anything other than check e-mail
• Actionable information can be included in e-mail
• Day-to-day use, not only for disasters.
Benefits – Geospatial View
• Includes ability to log-in and see what’s going on via Common Operating Picture (COP).
Lessons Learned
• Data mapping between systems
• Avoid black box
• Data agreements just as complex as technical development
• Work closely with developers and data providers to minimize misunderstandings
Conclusion and Next Steps
• Use by OEM Staff and Emergency Social Services
• Fine-tune criteria for issuing alerts
• Roll-out alerting to all COV CI owners
• Pilot alerting with external CI owners
• Add additional incident data sources
• Pilot use for upcoming planned events
• Expand to other alerting methods(e.g. SMS, via CAP-CP capable systems)