Building Digital Trust
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Transcript of Building Digital Trust
Building Digital Trust
Ashok Reddy
General Manager, CA Technologies
@AshokTReddy
October 3, 2017
Taking risks with confidence in a Digital Economy, Where every business is a Digital Enterprise
For Informational Purposes Only
This presentation was based on current information and resource allocations as of October 2017 and is subject to change or withdrawal by CA at any time without notice. Not withstanding anything in this presentation to the contrary, this presentation shall not serve to (i) affect the rights and/or obligations of CA or its licensees under any existing or future written license agreement or services agreement relating to any CA software product; or (ii) amend any product documentation or specifications for any CA software product. The development, release and timing of any features or functionality described in this presentation remain at CA’s sole discretion. Notwithstanding anything in this presentation tothe contrary, upon the general availability of any future CA product release referenced in this presentation, CA will make such release available (i) for sale to new licensees of such product; and (ii) to existing licensees of such product on a when and if-available basis as part of CA maintenance and support, and in the form of a regularly scheduled major product release. Such releases may be made available to current licensees of such product who are current subscribers to CA maintenance and support on a when and if-available basis. In the event of a conflict between the terms of this paragraph and any other information contained in this presentation, the terms of this paragraph shall govern.Certain information in this presentation may outline CA’s general product direction. All information in this presentation is for your informational purposes only and may not be incorporated into any contract. CA assumes no responsibility for the accuracy or completeness of the information. To the extent permitted by applicable law, CA provides this presentation “as is” without warranty of any kind, including without limitation, any implied warranties or merchantability, fitness for a particular purpose, or non-infringement. In no event will CA be liable for any loss or damage, direct or indirect, from the use of this document, including, without limitation, lost profits, lost investment, business interruption, goodwill, or lost data, even if CA is expressly advised in advance of the possibility of such damages. CA confidential and proprietary. No unauthorized copying or distribution permitted.
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Digital Enterprise in a Digital Economy
Made not Born
Use digital technologies such as
Mobile, Social, Web to Innovate,
Improve Productivity and Optimize/
Leverage existing assets to Grow
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80% SHOP ONLINE
25% CARD ONLY
Source: “Online Shopping and E-Commerce”, Pew Research
Scale to billions of Users, Apps, API’s, Bots, Algo’s
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Sell Digital Tickets to popular Broadway Shows
How to protect fans from
thousands of little scalper bots
trying to scoop up tickets?
Challenge
Digital Enterprise: Example 1
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Solution: Building Digital Trust
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Build consumer confidence in digital transaction similar to physical environment
Ensure payments are made
by the rightful owner of the
Visa account?
Challenge
Digital Enterprise: Example 2
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Solution: Building Digital Trust
Source: usa.visa.com
Additional Challenges on the Digital Frontier
$16B in Identity Fraud
$3T in business growth could be
slowed due to cyber attacks
$2.5B in avg total cost of unplanned
application downtime per year
Source: Jupiter Research, The Economist, Pew Research,
Business Insider, DevOps.com, McKinsey.com9
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DIGITAL TRUST IS THE CURRENCY OF DIGITAL ENTERPRISE
PeopleReal and secure?
DataSafe and Private?
SystemsReliable and trusted?
Increasingly today
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Digital Enterprise:• Visa is the world’s largest retail electronic
payments processing network and increased
revenue by almost double digits last year
• VisaNet handles an average of 150 million
transactions every day and is capable of
handling more than 24,000 transactions per
second
Source: https://usa.visa.com/visa-everywhere/innovation/global-data-centers.html
VERIFY PEOPLE
PROTECT DATA
ENSURE SYSTEMS
How to Build Digital Trust?
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VERIFY PEOPLE
How to Build Digital Trust?
13How do you Verify People are who they say they are?
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Growing # of Touches
Hackers Bypassing Controls
Need for Simple UX
Verify Payments are RealChallenges
PROTECT DATA
How to Build Digital Trust?
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How do you Protect Data so that your business runs securely?
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Maintaining User Privacy
Managing Data Stores and Data in Motion
Avoid Ransomware
Protect DataChallenges
CHALLENGE:Increased transaction volumes made it difficult to find, classify and
protect all regulated financial data on the mainframe
Initial scans identified 5% had unknown sensitive data
Increased risk assessment
through automated efforts
Improved business agility
by automating scans
Solution: Protect Enterprise Data
Without CA DCD I was
lost in mountains of data
…now I’m found
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“
ENSURE SYSTEMS
How to Build Digital Trust?
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How do you ensure systems are reliable and available and self healing?
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Responding proactively, not reactively
Mitigating SLA risks
Ensure SystemsChallenges
CHALLENGE:• Being notified after a customer is impacted is too late.
• Static thresholds yield too many false positives and cause a lot of
unnecessary churn to investigate.
Solution: Ensure Systems with Proactive
Operational Intelligence
5X Improvement in
Resolution Time
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Increased IT
efficiency with
faster problem
triage and
remediation
Improved
customer
experience
through problem
prevention
Reduced
mean time to
resolution
(MTTR)
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Building Digital Trust with Blockchain
Source:https://www2.deloitte.com/content/dam/Deloitte/au/Images
/infographics/deloitte-au-fs-opportunities-implications-200516.pdf
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Walmart Supply ChainFood Safety
Benefits
• Increased trust between suppliers and Walmart
• Dramatic cost reduction in recalls ($93.2B per year for US economy)
• Walmart Leadership: New ecosystem with other distributors (Nestle, Kroger, Tyson, etc.)
What
•Provenance of each product in the supply chain or sold is tracked
•Origin: Manufacturer, production date, batch
•History: Packing house, importers, distributor, retail store
How
•Blockchain holds complete provenance details for each product
•Accessible across Walmart (warehouses, stores, etc.)
•Accessible by suppliers
Why Blockchain?
•Near real-time distributed ledger offers up-to-date status of products
• Immutability of ledger guarantees accuracy
•Selective access control to ledger information avoids competitive information to leak
Source: IBM and Walmart: Blockchain for Food Safety, David Galvin
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6-8 Days
3 Seconds
Digital Trust with Blockchain for Food Safety
Source: https://www.cnbc.com/2017/08/22/ibm-nestle-
unilever-walmart-blockchain-food-contamination.html
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Why Blockchain on the Mainframe?
IBM is running its Blockchain as a Service on System zSeveral Fortune 500 Enterprises running Blockchain networks on Mainframe
System of Trust
• Pervasive Encryption and Scale
Encrypt everything, at 18x faster
Hardware attached FIPS 140-2 Level 4 security
2M Docker secure containers per system
• Data Centricity– 70% of Enterprise data is on the Mainframe
Source: IBM
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How Can we help you build Digital Trust?
* Source: 1) As per 2016 Fortune 500 list of companies, published 6/6/16; CA data as of 1/31/17
https://www.ca.com/us/company/newsroom/press-releases/2017/ca-technologies-named-as-a-2017-worlds-most-ethical-
company-by-the-ethisphere-institute-for-the-second-time.html
$1T+
of 20 Largest Global Banks
in financial transactions ensured
and protected every day
Co-invented and support Verify by Visa
One of 2017’s Most Ethical Companies
by Ethisphere Institute*
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Trusted by Fortune 500 for 40+ Years to Verify, Protect & Ensure Systems
Verified, Protected and Ensured by CA
VERIFY
PROTECT
ENSURE
DigitalTrust.aiProtect Systems
Protect Data
Privacy
Verify Privileged
UsersVerify Identities
Ensure Mission
Critical Systems
Verify Payments
Verify API’s
Verify ApplicationsCloud
Mainframe
Mobile
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Become the trusted partneryour customer needs.
VERIFY PEOPLE
PROTECT DATA
ENSURE SYSTEMS
DIGITAL TRUST is the currency of Digital Enterprise
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Partner with your Line of Business to establish a digital trust
strategy at the core of your organization to capitalize on new
digital business opportunities faster than your competitors,
because it reduces risk and improves your agility to scale to
reach millions and billions of users and things
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Questions?
@AshokTReddy
General Manager
Ashok Reddy
@AshokTReddy
slideshare.net/CAinc
www.linkedin.com/in/areddy