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Building Blinkist's Awesome Community
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Transcript of Building Blinkist's Awesome Community
BUILDING BLINKIST’STHRIVING + AWESOME
COMMUNITY
@JESSICAHDRW
GOAL + MISSION THE CAMPAIGN
STRATEGY TIMELINE
THRIVING+
AWESOMECOMMUNITY
GOAL CAMPAIGN STRATEGY TIMELINECOMMUNITY
GOAL (by end of 2014)
1,000,000 USERS/READERS/BLINKERS
MISSIONRevo lu t ion ize the way peop le read -
Make peop le read more in less t ime
GOAL CAMPAIGN STRATEGY TIMELINECOMMUNITY
ONE MILLION BLINKERS
CHALLENGE#readmore
What we want
What they (actually)
wantMeasurable.Engaging users.Great press material.
“Being competitive is human nature. Therefore, gamification of online communities drives desired member activities; both quality & quantity”
- Dan Marotta, Community Strategist, PTC
GOAL CAMPAIGN STRATEGY TIMELINECOMMUNITY
Social Media Contest
Leaderboard
Suggest + Vote
GAMIFICATI
ON.
GOAL CAMPAIGN STRATEGY TIMELINECOMMUNITY
Facebook Contest• Like the page• Tab that links to app download• Connect with other social
media• Get their email• Refer a friend• Reward with free access
GOAL CAMPAIGN STRATEGY TIMELINECOMMUNITY
More on Facebook• Help & Tips• Community guidelines• Staff pick/Featured summary• Advertise free access
GOAL CAMPAIGN STRATEGY TIMELINECOMMUNITY
Twitter Contest• Use hashtag #readmore• Randomly picked monthly winner• Reward with extra free access
GOAL CAMPAIGN STRATEGY TIMELINECOMMUNITY
Leaderboard (Stats)• Stats on summaries read• Stats on shared to friends (refer-a-
friend function)• Unlocking badge/Status
Suggest & Vote• Users can discuss and suggest
which book to be summarized• Ongoing conversation on social
media• We pick a list of books• Users vote on it• Case study: Threadless
GOAL CAMPAIGN STRATEGY TIMELINECOMMUNITY
TIMELINE
Q1 Q2 Q3 Q4
Preparation: Info gathering, content creation
Heavy PR: Press release on major publications
Ongoing user engagement
Review milestones. Use stats for PR
Set up Social Media functions. Build email list
Make connections with influencers
Mini campaigns – relevant to latest news
Ongoing user engagement.
Promote social media contest
Ongoing blogger approach
Suggest & Vote/Leaderboard function
Launch
“Be careful not to confuse building a community with talking to an engaged audience. Get them talking to each other.”
- Justin Isaf, Community Manager, The Hufifngton Post
GOAL CAMPAIGN STRATEGY TIMELINECOMMUNITY
Community Culture
Engaged
Inspirational Messages
Clean & Simple Design
Relevant
Celebrate MilestonesConnected
Accessible Anytime
Real Time
Contribution is Rewarded
Share
OTHER THINGS…
OTHERS
Content Ideas (Blog + Newsletter)• Guest writer/blogger• Submissions for lesson learned – endorsement/testimonials
from users• Featured author/reader• Monthly new releases• Weekly inspirations (quotes)• Fun daily topics: Throwback Thursday, Humpday• Staff Picks• Blinkist story in a video (ex: www.onedollarshave.com)• Buzzfeed Style: List of things for specific topic
*Relevant & real time content
OTHERS
Other Social Media Tools• Spotify playlist• Vine video• Instagram: with daily inspiration• Google + Hangout: Q&A with authors/founders• Reddit AMA
OTHERS
ACTION PLANPre-Launch• Analyze reviews/testimonials from current users – use this for press materials• Invite key influencers/bloggers to participate and provide feedback• Have exclusive publication for first press of the product – tech crunch, mashable, fast
company?• Work with lifestyle online publications• Set up metrics dashboard for social media• Set up Facebook ads/sponsored tweets• Initiate contact with celebrity endorsers• Get people to sign up to newsletter• Blog content - concise list of things they can learn• Guerilla marketing on Facebook groups• Add article on how to read more on ehow.com and wikihow.com• Post on digg + reddit
OTHERS
ACTION PLANPost-Launch• Ongoing social media campaign• Evaluate referrals – we want natural organic and word of
mouth growth to spur initial trial• Engage in conversations with users via social media• If we have significant statistics in term of summaries read in
weeks, hours saved reading, we should release a press release to the media
• Promote 1 million reader challenge• Ongoing contact with press – give updates on milestones
OTHERS
SOCIAL MEDIA MONITORING/ANALYTICS/MANAGEMENT
TOOLS• Facebook
– page lever, edge rank checker, facebook insights
• SocialMention• IceRocket• TweetDeck• Hootsuite• http://socialmediatoday.com/node/1458746
OTHERS
BLOGS & PUBLICATIONS
Lifestyle• www.buzzfeed.com• www.thrillist.com• www.primer.com• www.gq.com• www.dailybeast.com• www.purewow.com• www.dailycandy.com• www.geekchickdaily.com
Tech• www.techcrunch.com• www.wired.com• www.mashable.com• www.theverge.com• www.allthingsd.com• www.psfk.com• www.laughingsquid.com• www.venturebeat.com• www.okdork.com• www.gigaom.com• www.digg.com
Professionals/Business• www.wsj.com• www.slate.com• www.salon.com• www.entrepreneur.com• www.fastcompany.com• www.forbes.com• www.washingtonpost.com• www.huffingtonpost.com• www.atlantic.com• www.chicagotribune.com• www.yopos.com• www.entrepreneur27.com• www.reemer.com• www.devinreams.com• www.inc.com
Others• www.good.com• www.medium.com• www.upworthy.com• www.reddit.com• www.hypebeast.com