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© 2014 Robert Half International Inc. An Equal Opportunity Employer M/F/D/V. All rights reserved. This material is
the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.© 2014 Robert Half International Inc. An Equal Opportunity Employer M/F/D/V. All rights reserved. This material is the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
Building and Managing a
Talented Team
Andy Decker
Senior Regional President
© 2014 Robert Half International Inc. An Equal Opportunity Employer M/F/D/V. All rights reserved. This material is
the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
Building a High-Performing Team
* Perception: It’s easy to find good job candidates
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© 2014 Robert Half International Inc. An Equal Opportunity Employer M/F/D/V. All rights reserved. This material is
the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
Building a High-Performing Team
•Reality: 63% of Atlanta CFOs said it’s at least
somewhat challenging to find highly skilled
candidates for professional-level positions today
Source: Robert Half survey of 100 Atlanta CFOs
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© 2014 Robert Half International Inc. An Equal Opportunity Employer M/F/D/V. All rights reserved. This material is
the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
Hiring Trends
Candidate shortages
Business growth driving hiring
Companies hiring to meet specific needs
(e..g, compliance, big data)
Employers must act fast
Top candidates receiving multiple job offers
Salaries rising
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© 2014 Robert Half International Inc. An Equal Opportunity Employer M/F/D/V. All rights reserved. This material is
the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
Building a High-Performing Team
Talent acquisition
Talent development
Talent retention
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© 2014 Robert Half International Inc. An Equal Opportunity Employer M/F/D/V. All rights reserved. This material is
the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
Hiring Right: Assess Your Staffing Needs
Fill needs, not vacant desks
Consider current and future requirements
Establish compensation criteria
Create the job description
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© 2014 Robert Half International Inc. An Equal Opportunity Employer M/F/D/V. All rights reserved. This material is
the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
8 Signs It’s Time to Hire
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© 2014 Robert Half International Inc. An Equal Opportunity Employer M/F/D/V. All rights reserved. This material is
the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
8 Signs It’s Time to Hire
8
#1Growth opportunities
are deferred.
© 2014 Robert Half International Inc. An Equal Opportunity Employer M/F/D/V. All rights reserved. This material is
the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
8 Signs It’s Time to Hire
9
#2You’re growing,
but not rejoicing.
© 2014 Robert Half International Inc. An Equal Opportunity Employer M/F/D/V. All rights reserved. This material is
the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
8 Signs It’s Time to Hire
10
#3Even ace
performers
can’t
keep up.
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the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
8 Signs It’s Time to Hire
11
#4 Overtime is more
frequent.
© 2014 Robert Half International Inc. An Equal Opportunity Employer M/F/D/V. All rights reserved. This material is
the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
8 Signs It’s Time to Hire
12
#5You’re doing your
job – and then some.
© 2014 Robert Half International Inc. An Equal Opportunity Employer M/F/D/V. All rights reserved. This material is
the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
8 Signs It’s Time to Hire
13
#6Tardiness and
absenteeism are
rising.
© 2014 Robert Half International Inc. An Equal Opportunity Employer M/F/D/V. All rights reserved. This material is
the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
8 Signs It’s Time to Hire
14
#7Mistakes are
multiplying.
© 2014 Robert Half International Inc. An Equal Opportunity Employer M/F/D/V. All rights reserved. This material is
the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
8 Signs It’s Time to Hire
15
#8Clients are
complaining.
© 2014 Robert Half International Inc. An Equal Opportunity Employer M/F/D/V. All rights reserved. This material is
the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
Hiring Sources
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InternalEmployed – active,
passive
Unemployed – active
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the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
Hiring Sources
How will I get the word out?
Is this a confidential search?
Should I conduct a targeted search or broader one?
Where will the people I want to hire learn about the
opportunity?
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© 2014 Robert Half International Inc. An Equal Opportunity Employer M/F/D/V. All rights reserved. This material is
the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
Group Activity
Break into small groups
Discuss your top-3 hiring sources
– Why are these the most effective for you?
– What are the potential challenges with these sources?
– How do you overcome these challenges?
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© 2014 Robert Half International Inc. An Equal Opportunity Employer M/F/D/V. All rights reserved. This material is
the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
The Hiring Process
Review resumes
Conduct interviews
Check references
Extend an offer
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© 2014 Robert Half International Inc. An Equal Opportunity Employer M/F/D/V. All rights reserved. This material is
the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
The Hiring Process
Define process
Involve all relevant stakeholders
Establish criteria for evaluating candidates
Agree on decisive points
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© 2014 Robert Half International Inc. An Equal Opportunity Employer M/F/D/V. All rights reserved. This material is
the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
Reviewing Resumes and Online Profiles
Start with a system
Review styles
Read between the lines
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the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
Getting the Most Out of Interviews
Lines of questions
– Technical abilities
– Cultural fit
Alternate types of questions
Taking notes
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the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
Check References
Handle the process yourself
Let the candidate help you
Confirm reference’s ability to evaluate candidate
Verify candidate claims
Don’t jump to conclusions
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© 2014 Robert Half International Inc. An Equal Opportunity Employer M/F/D/V. All rights reserved. This material is
the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
The Final Steps
Make an offer
Don’t delay
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© 2014 Robert Half International Inc. An Equal Opportunity Employer M/F/D/V. All rights reserved. This material is
the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
Starting Right
Prepare for a counteroffer
Stay in touch
Provide overview of first 30 days
Check in regularly
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the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
Starting Right
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Very effective45%
Somewhat effective
42%
Not very effective
8%
Not effective at all
4%
Don't know1%
Workers were asked, "How effective do you feel your company’s orientation program was in preparing you
for success at your firm?"
Source: Robert Half research
© 2014 Robert Half International Inc. An Equal Opportunity Employer M/F/D/V. All rights reserved. This material is
the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
Managing Employees Today
Motivating employees increasingly important
– Morale
– Productivity
– Retention
Preparing for growth
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the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
Retention Concerns
Employers’ Top Staffing Concerns
Retaining valuable
staff members
Maintaining staff
productivity
Recruiting new
top performers
Improving staff
morale and engagement
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Source: Robert Half research
© 2014 Robert Half International Inc. An Equal Opportunity Employer M/F/D/V. All rights reserved. This material is
the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
Retention Concerns: Why People Quit
Inadequate compensation
Poor relationship with management
Lack of growth potential
Feeling unappreciated
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© 2014 Robert Half International Inc. An Equal Opportunity Employer M/F/D/V. All rights reserved. This material is
the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
Retention Concerns: Warning Signs
A noticeable change in attitude
Longer lunch breaks and
frequent absences
Missed deadlines and
increased errors
More professional attire
A drop in productivity
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the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
Improving Retention
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#1Promote
from
within.
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the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
Improving Retention
32
#2Provide professional
development
opportunities.
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the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
Improving Retention
33
#3Recognize
outstanding
performance.
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the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
Improving Retention
34
#4 Say ‘thank you.’
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the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
Improving Retention
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#5Offer strong
compensation
packages.
© 2014 Robert Half International Inc. An Equal Opportunity Employer M/F/D/V. All rights reserved. This material is
the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
Group Activity
Break into group discussions
– Which benefits and perks are most valued by employees today?
– How, if at all, has this list changed in the last few years?
– What changes has your firm made to your benefits and perks in
the past few years?
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© 2014 Robert Half International Inc. An Equal Opportunity Employer M/F/D/V. All rights reserved. This material is
the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
Questions
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Building and Managing a
Talented Team
© 2014 Robert Half International Inc. An Equal Opportunity Employer M/F/D/V. All rights reserved. This material is
the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.© 2014 Robert Half International Inc. An Equal Opportunity Employer M/F/D/V. All rights reserved. This material is the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.
Building and Managing a
Talented Team
Andy Decker
Senior regional manager