Building and Deploying a Global Intranet with Liferay

ARTISANS OF OPEN SOURCE

Building and Deploying a Global Intranet with Liferay

June 23th 2011

Rivet Logic Corporation 1800 Alexander Bell Drive Suite 400 Reston, VA 20191 Ph: 703.955.3480 Fax: 703.234.7711

Presented By Shagul Khaja Software Architect Rivet Logic Corporation


Rivet Logic Overview

•  Award-winning professional services firm focused on enabling: •  Collaboration and Community Platforms •  Enterprise Content Management •  Web Content Management and Portals

•  Using Leading Open Source Software

•  Company Facts •  Headquartered in Reston, VA •  Regional Offices in Boston, New York City, Los Angeles •  Near-shore Development Center in Costa Rica


Rivet Logic and Liferay

•  Platinum Partner •  Conduct Public Training on East Coast USA •  Contributor (various means) •  Host of first ever East Coast User Conference in

2009 •  25+ Liferay implementations


Enterprise 2.0

•  Is it still a hype? •  Needs a balance •  Micro-blogging

•  Great for quick updates

Your employees are here. Yes. In social networks.


Intranet vs. Public Site

Come. Take a look at it. How does your intranet compare to

the public site?


ROI vs. Value

•  Reduced help desk calls •  Easy to Collaborate •  Easy content management •  Increased employee loyalty •  Executives can

communicate easily with employees

Yes. There is a balance.

ROI on Coffee?


Challenges: Global Intranet

•  Language difference •  Language variations •  Same words have

different meanings

http://en.wikipedia.org/wiki/Sesame_Square


Cultural Differences

8

Good afternoon! Nice to meet you!


Liferay to the Rescue

•  Themes and color scheme •  Blue, pink, yellow and green do not have the

same meanings. •  Identify the color that goes well with your region


Liferay to the Rescue

•  Allows authoring content in multiple languages

•  Everything is localizable

Who does the translation?


Information Architecture

•  Surfable vs Searchable

•  Channel the information


Liferay to Search and Rescue

•  Solr power for search •  Provides search framework

•  Hook in various enterprise search engines •  Override Indexer if needed •  Provide Indexer for custom assets


Channel Information

•  Organize global contents using categories and tags •  Categorize based on region, country etc.

•  Aggregate Contents using •  Asset Publisher •  Custom WCM applications

•  Permission based sharing

You don’t see the document if you don’t have permission. No more errors like this.


Is this the same document?

•  Single source of truth •  You know where to look •  Single document, content, etc.

•  Supports versioning •  Email is not a document repository

Is this the same moon?


Sharing vs Separation

•  Challenge •  Ability to manage content •  Ability to share •  Ability to secure •  Global compliance

•  Liferay to the rescue again •  Single tool to share and secure •  Security through Communities

•  Communities are isolated •  Use teams within communities

•  Openness through Global scope


How do I Find People?

•  HR and Legal security and privacy constraints

•  The directory needs to be global •  Find people easily

•  Custom Fields to the rescue •  Map attributes from other systems •  Can be selectively indexed •  Apply field level permissions •  Roadmap for more features


Governance

•  Challenge •  Legal ramifications •  Provide control

without sacrificing collaboration

•  Moderation through workflow •  Regional vs Global content management

•  Liferay roles and permissions •  May affect user adoption


Intranet Adoption

•  Information Architecture is key •  Navigation

•  User training •  Consider user base

expertise •  Reward people •  Advanced mobile

support coming soon •  Analytics to monitor user behavior •  Provide/enhance the tools that people need •  Beware of too much policing “I still don’t Twitter, or tweet, or whatever it’s called. I keep thinking that I’ll get around to it, but this old dog just never finds energy to learn a new trick” , Andy Moore, Editorial Director of KMWorld – June 2011


Liferay is an Enterprise Grade Platform


Liferay is Flexible

•  It’s all frameworks •  Asset framework •  Auditing framework •  SSO framework •  Search framework •  Workflow framework •  Permission framework •  Everything built with support for integration

Wow! I can do a lot with bricks.


Liferay Fits In

•  Built on best of breed open source technologies •  Supports all major enterprise application servers •  Database agnostic •  Enterprise grade support

Can I rely on this stack?


Liferay is Scalable

•  Global companies •  Large user base •  Can grow rapidly

through acquisition •  HA/Fault Tolerance •  Backup/DR •  Validate scalability of

external integration points

It looks like our other integration systems can’t

scale.


Q & A


Thank You!

•  www.rivetlogic.com •  blogs.rivetlogic.com

•  facebook.com/rivetlogic •  youtube.com/rivetlogic •  twitter.com/rivetlogic

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More Information

Building and Deploying a Global Intranet with Liferay

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