Building a Knowledge-Centric Organization (For Presentation)

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    Olivier SerratPcp Kod Mm Spcs

    Kod Mm Cro d Ssb Dopm Dpmas Dopm Bk

    Organization, People, Knowledge, and Technology for Learning

    BuilDing a

    KnOwleDge-CentriC

    OrganizatiOn

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    contents

    What is Knowledge Management? 1

    2Core Knowledge Activities

    3The Learning Organization

    45 Levels of Knowledge Management Maturity

    6Stage 1: Pre-implementation8Stage 2: Implementation

    11Stage 3: Reinvigoration

    16About the Asian Development Bank

    15The Promise of Knowledge Management and Learning

    14Stage 5: Holistic

    13Stage 4: Inculcation

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    1

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    what is knowledge management?

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    2

    core knowledge activities

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    3

    the learning organiZation

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    learning organiZations

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    4

    levels oF knowledge management matUritY

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    5

    levels oF knowledge management matUritY

    Stage 1 Pre-imPlementation

    Stage 2 imPlementation

    Stage 3 reinvigoration

    Stage 4 incUlcation

    Stage 5 holistic

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    6

    Pre-imPlementation

    initiate KnOwleDge ManageMent anD learningawareness

    strategy

    target areas

    knowledge

    taxonomy

    benchmarking

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    7

    Pre-imPlementation

    initiate KnOwleDge ManageMent anD learningBenCHMarKing

    a B

    c d

    e

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    8

    imPlementation

    DevelOP KnOwleDge ManageMent anD learninginFOrMatiOn anD COMMuniCatiOn teCHnOlOgieS

    a B

    c d

    e

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    9

    imPlementation

    DevelOP KnOwleDge ManageMent anD learningOrganizatiOnal DeSign, Culture, anD learning

    a B

    c d

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    10

    COMMunitieS anD netwOrKS OF PraCtiCe anD learning allianCeS

    imPlementation

    DevelOP KnOwleDge ManageMent anD learning

    a B

    c d

    e

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    11

    PilOtS anD MeaSureS

    reinvigoration

    StanDarDize KnOwleDge ManageMent anD learning

    a B

    c

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    12

    CHange ManageMent

    reinvigoration

    StanDarDize KnOwleDge ManageMent anD learning

    a B

    c

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    13

    Full iMPleMentatiOn

    incUlcation

    OPtiMize KnOwleDge ManageMent anD learning

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    14

    holistic

    innOvate KnOwleDge ManageMent anD learning

    everY singleone oF Us

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    15

    tHe PrOMiSe OFknowledge management and learning

    PerFormancetodaY

    PerFormancetomorrow

    technologY

    knowledgePeoPle

    organiZation

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    16

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    mailto:knowledge%40adb.org?subject=More%20information%20pleasehttp://www.adb.org/knowledge-management/http://www.adb.org/knowledge-management/mailto:knowledge%40adb.org?subject=More%20information%20please