Buil ding a SharePoint Tribe

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Jeff DeVerter Rackspace Building a SharePoint Tribe

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Buil ding a SharePoint Tribe. Jeff DeVerter Rackspace. A little about me…. Rackspace SharePoint Architect and lead a team of SharePoint System Administrators Worked with SharePoint since early ‘03 product wave Deployed in Fortune 50 Financial Services Firms - PowerPoint PPT Presentation

Transcript of Buil ding a SharePoint Tribe

Jeff DeVerterRackspace

Building a SharePoint Tribe

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A little about me…•Rackspace SharePoint Architect and lead a team of SharePoint System Administrators •Worked with SharePoint since early ‘03 product wave

• Deployed in Fortune 50 Financial Services Firms

• Worked in Infrastructure, Governance, Development, Information Architecture

•Deployed over 130 farms

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SharePoint Core Capabilities

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SharePoint Pop QuizQuestion #1:• What’s the BEST thing about Microsoft SharePoint?• Answer– All the Features and Capabilities!

Question #2:• What’s the WORST thing about Microsoft SharePoint?• Answer– All the Features and Capabilities!

Why?• Incredible Versatility = Incredible Complexity• Understanding, communicating and even measuring the

effectiveness of SharePoint in a business is a lot like trying to boil the ocean.

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SharePoint Definition:

SharePoint is a web based tool that connects information with people in each level of business.

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Annual Revenue: $12,900,000,000

Example: Strategic Accounts

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So what’s the Point?

Enablement

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SharePointTribe

“Tribes” by Seth Godin

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Tribes develop

around an Individual or

idea.

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TribesLeading and Connecting

People and

ideas.

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TribeTribe leaders challenge the status quo.

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Define: status quo-“Business as Usual”

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So what’s the connection?

TribePoint?

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Change:Factory

$$$Leaders

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You!

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User Developed Solutions

Change!

Examples •Team Calendars• Department work-list• Team contact list• Cross-Departmental Projects

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Teach and Measure the Basics of SharePoint

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Then….Teach OTHERS to

Teach and Measure the

Basics of SharePoint

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Measure:Create a SharePoint

“Capability Roadmap”

Technology/Capability Roadmaps

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For each Capability, you need to define:1. Current State2. Target State3. Path to Target State

With the path to target state you can now define ROI

Variables in the equation: 1. HW, SW, Licenses2. Training, Time, and People Required3. Estimated benefits in Time, Personnel, and Resources

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2009 2010

Capability Q1 Q2 Q3 Q4 Q1 Q2 Q3

Team Sites 2 2 2 2 3 4 5

Social Networking (MySites) 0 1 1 2 3 5 5

Document Libraries 1 1 2 3 4 5 5

Task & Project Lists 0 0 1 2 4 5 5

Announcements 2 2 3 4 5 5 5

WIKI's 0 1 3 3 4 5 5

Blogs 0 0 1 2 3 4 5

Forms Libraries 2 2 3 5 5 5 5

Calendars 2 3 4 5 5 5 5

Contact Lists 2 3 4 5 5 5 5

Enterprise Search 3 3 3 4 5 5 5

Out of the Box Workflows 0 1 2 5 5 5 5

Records Management 0 0 0 0 1 2 4

Business Data 0 0 0 0 1 2 4

Records Center 0 0 0 0 1 2 4

WEB-Based Forms 2 2 3 5 5 5 5

Excel WEB Parts 0 0 3 3 5 5 5

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Teach:Create a training plan

that supports the Roadmap

Implementation

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Formula for Failure

Step 1

• Identify a business issueStep 2

•Apply SharePoint

(Don’t let the tail wag the dog)

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Formula for SuccessStep 1

• Choose small, specific use cases

Step 2

• Analyze how you do the work today

Step 3

• Design how you would like to do the work

Step 4

• Apply SharePoint

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3 Uses Cases For Increasing Productivity

# 1: Project Management

# 2: Intranets

# 3: Social Networking

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Use Case: Project Management

Step 1

• Choose small, specific use cases

Step 2

• Analyze how you do the work today

Step 3

• Design how you would like to do the work

• How your team/company manages and works with projects

• Primarily use Excel and shared drive• Communicate via email

• Centralized Team Lists• Real time Task Reporting and Alerting• Central Document Repository• Varied and flexible communication channels

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Use Case: Intranet

Step 1

• Choose small, specific use cases

Step 2

• Analyze how you do the work today

Step 3

• Design how you would like to do the work

• How your company manages its corporate intranet

• Primarily use Dreamweaver• Intranet accessed via employee home page• Navigation links used to find content• Employees add content ad-hoc– no approval

• No dedicated tools to author content• Various options to access site• Easier content approval• Full content indexing• Security context aware • “End User” aware

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Use Case: Social Networking

Step 1

• Choose small, specific use cases

Step 2

• Analyze how you do the work today

Step 3

• Design how you would like to do the work

• How does your company empower employees to find : • Subject Matter Experts• Networking Connections• Leads or External Connections

• Primarily use Corporate Directory• Org Chart• Email Broadcasts

• Efficient and Relevant Search• No reliance on email blasts• Detailed Search for employees by experience, ability,

certification• Searches returned by social distance

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The power of integration.

EnterpriseSearch

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The Power of Integration

Social Networking

Project ManagementIntranet

veronica.servantez
Not sure what you have in mind here or if it's necessary.

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Search should be a goal

it should be the goal

Findability

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YOU

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Thank YouAny Questions?

Jeff DeVerterSharePoint [email protected]

Twitter: jdeverter(210) 312-3035

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Server & SharePoint Administration

Development and IA

Site Collection Administration & Site Administration

User Activities

Leve

l of A

cces

s and

Degre

e of C

omple

xity

Amount of Activity

Rackspace Engineers

Company Employees

SharePoint at Rackspace

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Offer Details

Feature Benefit

Dedicated team of Rackspace SharePoint Experts that designs, implements and manages the solution using best practices

Customers don’t have to hire a hard-to find SharePoint expertsFocus on developing/customizing the application to best meet their business needs

Supported Windows SharePoint Services (WSS) 3.0 and Microsoft Office SharePoint Server (MOSS) 2007

Customers can choose the solution that fits their collaboration and content management needs

Advanced SharePoint Monitoring (optional)- Intensive Only

Lets Rackspace identify and respond to any issues, instead of the customer

Backup and Restore of SharePoint Environment (optional) using Managed Backup

Secures data and offers added peace of mind

Anti-virus Protection (optional) using Forefront

Additional protection from viruses, worms, Trojans, spyware and other malware, safeguarding the SharePoint environment from intentional and unintentional contamination

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Finding someone proficient to take care of a SharePoint deployment is hard; at Rackspace we have a team!

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Windows Operating System

Active Directory

SQL

SharePoint Administration

Shared Service Provider

Site-Collection Administration

Site Administration

Site Design

Site User Activities

Rackspace

Customer

Overlap

Makes R

equests

Adm

inistrationG

uidance

makes changes

Value Add

Makes

Requests

Partners

makes changes

SharePoint Delineation of Roles

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Server & SharePoint Administration

Development and IA

Site Collection Administration & Site

Administration

User Activities

Leve

l of A

cces

s and

Degre

e of C

omple

xity

Amount of Activity

Rackspace Engineers

Company Employees

SharePoint at Rackspace

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SharePoint Capability Roadmap