Freezer

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en User manual

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Table of contentsSafety ...............................................  5General information.......................... 5Intended use..................................... 5Restriction on user group................. 5Safe transport ................................... 6Safe installation ................................ 6Safe use ........................................... 7Damaged appliance......................... 9

Preventing material damage ........  11

Environmental protection andsaving energy................................  11Disposing of packaging ................. 11Saving energy................................. 11

Installation and connection..........  12Scope of delivery............................ 12Installing and connecting the ap-pliance ............................................ 12Criteria for the installation loca-tion.................................................. 13Preparing the appliance for thefirst time.......................................... 13Connecting the appliance to theelectricity supply............................. 13

Familiarising yourself withyour appliance...............................  14Appliance ....................................... 14Controls .......................................... 14

Features.........................................  14Accessories.................................... 14

Basic operation .............................  15Switching on the appliance ............ 15Operating tips................................. 15Switching off the appliance ............ 15Setting the temperature.................. 15

Additional functions .....................  15Super freezing ................................ 15

Alarm..............................................  16Temperature alarm......................... 16

Freezer compartment....................  16Freezing capacity ........................... 16Fully utilising the freezer com-partment volume ............................ 17Tips for buying frozen food ............ 17Tips for storing food in thefreezer compartment ...................... 17Tips for freezing fresh food ............ 17Shelf life of frozen food at−18 °C............................................ 18Freezer calendar ............................ 18Defrosting methods for frozenfood ................................................ 18

Defrosting......................................  19Defrosting in the freezer com-partment ......................................... 19

Cleaning and servicing.................  19Preparing the appliance forcleaning .......................................... 19Cleaning the appliance .................. 20Cleaning the ventilation grille ......... 20Removing the fittings...................... 20

Troubleshooting............................  21Malfunctions ................................... 21Information on display panel.......... 21Noise .............................................. 22Odours............................................ 22

Storage and disposal....................  23Switching off the appliance ............ 23Disposing of old appliance ............ 23

Customer Service..........................  23Product number (E-Nr.) and pro-duction number (FD) ...................... 24

Technical data ...............................  24

Safety en

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Safety

Please read the safety information to ensure that you use the ap-pliance safely.This appliance complies with the relevant safety regulations forelectrical appliances and is fitted with noise suppression.

General information

You can find general information about this instruction manualhere.¡ Read this instruction manual carefully. Only this will ensure you

use the appliance safely and efficiently.¡ This manual is intended for the user of the appliance.¡ Follow the safety instructions and warnings.¡ Keep the instruction manual and the product information safe

for future reference or for the next owner.¡ Check the appliance after unpacking it. Do not connect the ap-

pliance if it has been damaged in transit.

Intended use

Read the information on intended use to ensure that you use theappliance correctly and safely.Only use this appliance:¡ As specified in this instruction manual.¡ For freezing food and making ice.¡ In private households and in enclosed spaces in a domestic en-

vironment.¡ Up to an altitude of max. 2000 m above sea level.

Restriction on user group

Avoid risks to children and vulnerable persons.This appliance may be used by children aged 8 or over and bypeople who have reduced physical, sensory or mental abilities orinadequate experience and/or knowledge, provided that they aresupervised or have been instructed on how to use the appliancesafely and have understood the resulting dangers.

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Children must not play with the appliance.Cleaning and user maintenance must not be performed by chil-dren unless they are being supervised.Keep children under the age of 8 years away from the applianceand power cable.Children above the age of three years old and younger than eightyears old may load and unload the the fridge-freezer.

Safe transport

Follow these safety instructions when transporting the appliance.

WARNING ‒ Risk of injury!The high weight of the appliance may result in injury when lif-ted.▶ Do not lift the appliance on your own.

Safe installation

Follow these safety instructions when installing the appliance.

WARNING ‒ Risk of electric shock!Improper installation is dangerous.▶ Connect and operate the appliance only in accordance with

the specifications on the rating plate.▶ Connect the appliance to a power supply with alternating

current only via a properly installed socket with earthing.▶ The protective conductor system of the domestic electrical

installation must be properly installed.▶ Never equip the appliance with an external switching

device, e.g. a timer or remote control.▶ When the appliance is installed, the mains plug of the

power cord must be freely accessible. If free access is notpossible, an all-pole isolating switch must be installed in thepermanent electrical installation according to the installationregulations.▶ When installing the appliance, check that the power cable is

not trapped or damaged.

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WARNING ‒ Risk of fire!¡ It is dangerous to use an extended power cord and non-ap-

proved adapters.▶ Do not use extension cables or multiple socket strips.▶ If the power cord is too short, contact Customer Service.▶ Only use adapters approved by the manufacturer.

¡Portable multiple socket strips or portable power supply unitsmay overheat and cause a fire.▶ Do not position portable multiple socket strips or portable

power supply units behind the appliance.

Safe use

Follow these safety instructions when using the appliance.

WARNING ‒ Risk of electric shock!¡ If the insulation of the power cord is damaged, this is danger-

ous.▶ Never let the power cord come into contact with hot appli-

ance parts or heat sources.▶ Never let the power cord come into contact with sharp

points or edges.▶ Never kink, crush or modify the power cord.

¡ An ingress of moisture can cause an electric shock.▶ Only use the appliance in enclosed spaces.▶ Never expose the appliance to intense heat or humidity.▶ Do not use steam- or high-pressure cleaners to clean the

appliance.

WARNING ‒ Risk of suffocation!¡ Children may put packaging material over their heads or wrap

themselves up in it and suffocate.▶ Keep packaging material away from children.▶ Do not let children play with packaging material.

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¡ Children may breathe in or swallow small parts, causing themto suffocate.▶ Keep small parts away from children.▶ Do not let children play with small parts.

WARNING ‒ Risk of explosion!¡ Electrical devices within the appliance may explode (e.g. heat-

ers or electric ice makers).▶ Do not operate electrical devices within the appliance.

¡ Mechanical devices or other devices may damage the refri-geration circuit; flammable refrigerant may escape and ex-plode.▶ To accelerate the defrosting process, do not use any other

mechanical devices or devices other than those recommen-ded by the manufacturer.

¡ Products which contain flammable propellants and explosivesubstances may explode, e.g. spray cans.▶ Do not store products which contain flammable propellants

(e.g. spray cans) or explosive substances in the appliance.

WARNING ‒ Risk of fire!The vapours from flammable liquids may catch fire (explo-sion).▶ Store high-percentage alcohol tightly closed and standing

up.

WARNING ‒ Risk of injury!¡ Containers that contain carbonated drinks may burst.▶ Do not store containers that contain carbonated drinks in

the freezer compartment.¡ Injury to the eyes caused by escaping flammable refrigerant

and hazardous gases.▶ Do not damage the pipes of the refrigerant circuit or the in-

sulation.¡ The appliance may tip.▶ Do not stand or support yourself on the base, runners or

doors.

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WARNING ‒ Risk of burns!Individual parts of the appliance become hot during operation.▶ Never touch these hot parts.▶ Keep children at a safe distance.

WARNING ‒ Risk of cold burns!Contact with frozen food and cold surfaces may cause burnsby refrigeration.▶ Never put frozen food straight from the freezer compartment

into your mouth.▶ Avoid prolonged contact of skin with frozen food, ice and

the tubes in the freezer compartment.

CAUTION ‒ Risk of harm to health!To prevent food from being contaminated, you must observethe following instructions.▶ If the door is open for an extended period of time, this may

lead to a considerable temperature increase in the compart-ments of the appliance.▶ Regularly clean the surfaces that may come into contact

with food and accessible drain systems.▶ If the fridge/freezer is empty for an extended period of time,

switch off the appliance, defrost it, clean it and leave thedoor open to prevent the formation of mould.

Damaged appliance

Follow the safety instructions if your appliance is damaged.

WARNING ‒ Risk of electric shock!¡ If the appliance or the power cord is damaged, this is danger-

ous.▶ Never operate a damaged appliance.▶ Never operate an appliance with a cracked or fractured sur-

face.▶ Never pull on the power cord to unplug the appliance. Al-

ways unplug the appliance at the mains.

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▶ If the appliance or the power cord is damaged, immediatelyunplug the power cord or switch off the fuse in the fuse box.▶ Call Customer Service. → Page 23▶ Repairs to the appliance should only be carried out by

trained specialist staff.¡ Improper repairs are dangerous.▶ Repairs to the appliance should only be carried out by

trained specialist staff.▶ Only use genuine spare parts when repairing the appliance.▶ If the power cord of this appliance is damaged, it must be

replaced by the manufacturer, the manufacturer's CustomerService or a similarly qualified person in order to preventany risk.

WARNING ‒ Risk of fire!

If the tubes are damaged, flammable refrigerant and harmfulgases may escape and ignite.▶ Keep naked flames and ignition sources away from the ap-

pliance.▶ Ventilate the room.▶ Switch off the appliance. → Page 15▶ Unplug the appliance from the mains or switch off the cir-

cuit breaker in the fuse box.▶ Call after-sales service. → Page 23

Preventing material damage en

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Preventing material damage

Preventing material dam-ageFollow these instructions to preventmaterial damage to your appliance,accessories or other objects in yourkitchen.

ATTENTION!¡ Contamination with oil or fat may

cause plastic parts and door sealsto become porous.▶ Keep plastic parts and door

seals free of oil and grease.¡ Using the base, runners or appli-

ance doors as a seat surface orclimbing surface may damage theappliance.▶ Do not stand or support yourself

on the base, runners or doors.

Environmental protection and saving energy

Environmental protectionand saving energyHelp protect the environment by us-ing your appliance in a way that con-serves resources and by disposing ofreusable materials properly.

Disposing of packagingThe packaging materials are environ-mentally compatible and can be re-cycled.▶ Sort the individual components by

type and dispose of them separ-ately.Information about current disposalmethods are available from yourspecialist dealer or local authority.

Saving energyIf you follow these instructions, yourappliance will use less power.

Selecting the installation locationFollow these instructions when in-stalling your appliance.

¡ Keep the appliance out of directsunlight.

¡ Install the appliance as far awayas possible from heating ele-ments, cookers and other heatsources:– Maintain a 30 mm clearance to

electric or gas cookers.– Maintain a 30 cm clearance to

oil or solid-fuel cookers.The appliance needs to cool lessfrequently at low ambient temper-atures.

¡ Do not cover or block ventilationopenings.

¡ Ventilate the room daily.The air on the back wall of the ap-pliance does not warm up so in-tensely.The appliance must cool less fre-quently.

Saving energy during useFollow these instructions when usingyour appliance.Note: The arrangement of the fittingsdoes not affect the energy consump-tion of the appliance.

¡ Do not cover or block ventilationopenings.The air on the back wall of the ap-pliance does not warm up so in-tensely.

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¡ Open the appliance door onlybriefly.

¡ Transport purchased food in acool bag and place in the appli-ance quickly.

¡ Allow warm food and drinks tocool down before placing them inthe appliance.

¡ Thaw frozen food in the refriger-ator compartment to utilise the lowtemperature of the food.The air in the appliance does notwarm up so intensely.The appliance must cool less fre-quently.

¡ Always leave some spacebetween the food and to the backpanel.

¡ Pack the food airtight.The air can circulate and the airhumidity remains constant.

¡ Defrost the freezer compartmentregularly.A frost-free freezer compartment ispower-saving and cools the frozenfood optimally.

¡ Only open the freezer compart-ment door briefly and then care-fully close it.A closed freezer compartmentdoor protects the freezer compart-ment against severe icing.

Installation and connection

Installation and connec-tionYou can find out where and how bestto install your appliance here. Youwill also learn how to connect yourappliance to the power supply.

Scope of deliveryAfter unpacking all parts, check forany transport damage and check thecompleteness of the delivery.If you have any complaints, contactyour dealer or our after-sales service→ Page 23.The delivery consists of the following:¡ Built-under appliance¡ Equipment and accessories1

¡ Installation material¡ Installation instructions¡ Operating instructions¡ Customer service booklet¡ Warranty enclosure2

¡ Energy label¡ Product data sheet¡ Information on the energy con-

sumption and noises

Installing and connecting theapplianceRequirement: The scope of deliveryof the appliance is checked.→ Page 121. Observe the criteria for the appli-

ance's installation location.→ Page 13

2. Install the appliance in accordancewith the enclosed installation in-structions.

3. Prepare the appliance for first use.→ Page 13

1 Depending on the appliance specifications2 Not in all countries

Installation and connection en

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4. Electrically connect the appliance.→ Page 13

Criteria for the installationlocationFollow these instructions when in-stalling your appliance.

WARNINGRisk of explosion!If the appliance is in a space that istoo small, a leak in the refrigerationcircuit may result in a flammable mix-ture of gas and air.▶ Only install the appliance in a

space with a volume of at least1 m3 per 8 g refrigerant. Thevolume of refrigerant is indicatedon the rating plate. → Fig.  1 / 4

The weight of the appliance ex worksmay be up to 40 kg depending onthe model.The subfloor must be of sufficient sta-bility to bear the weight of the appli-ance.

Permitted room temperatureThe permitted room temperature de-pends on the appliance's climateclass.The climate class can be found onthe rating plate. → Fig.  1 / 4

Climate class Permitted room temperat-ure

SN 10 °C to 32 °CN 16 °C to 32 °CST 16 °C to 38 °CT 16 °C to 43 °C

The appliance is fully functional withinthe permitted room temperature.

If an appliance with climate class SNis operated at colder room temperat-ures, the appliance will not be dam-aged up to a room temperature of5 °C.

Built-underAttachment under certain worktops,e.g. stone, glass or stainless steel, isfrequently not possible. You can or-der accessories from customer ser-vice for installation on the side walls.→ "Customer Service", Page 23

Preparing the appliance forthe first time1. Remove the informative material.2. Remove the protective foil and

transit bolts, e.g. remove the ad-hesive strips and carton.

3. Clean the appliance for the firsttime. → Page 20

Connecting the appliance tothe electricity supply1. Insert the mains plug of the appli-

ance's power cable in a socketnearby.The connection data of the appli-ance can be found on the ratingplate. → Fig.  1 / 4

2. Check the mains plug is insertedproperly.

a The appliance is now ready foruse.

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Familiarising yourself with your appliance

Familiarising yourselfwith your applianceFamiliarise yourself with the parts ofyour appliance.

ApplianceYou can find an overview of the partsof your appliance here.→ Fig. 1

1 Controls

2 Freezer shelf

3 Frozen food container

4 Rating plate

5 Ventilation grille

Note: Deviations between your appli-ance and the diagrams may differwith regard to their features and size.

ControlsThe controls are used to configure allfunctions of your appliance and toobtain information about the operat-ing status.→ Fig. 2

1 The temperature controller sets thetemperature of the freezer compart-ment.

2 switches the appliance on or off.

3 switches Super freezing on or off.

4 switches the warning signal off.

Features

FeaturesHere you can see an overview of thefeatures of your appliance and theiruse.The features of your appliance de-pend on the model.

AccessoriesOnly use original accessories. Thesehave been made especially for yourappliance. Here you can find an over-view of your appliance's accessoriesand how to use them.The accessories for your appliancedepend on the model.

Ice packUse the ice pack for temporarilykeeping food cool, e.g. in a cool bag.Tip: If a power failure or malfunctionoccurs, the ice pack can be used toslow down the thawing process forthe stored frozen food.

Ice cube trayUse the ice cube tray to make icecubes.Making ice cubes1. Fill the ice cube tray with water up

to ¾ and place in the freezer com-partment.If the ice cube tray is stuck to thefreezer compartment, loosen with ablunt implement only (e.g. spoonhandle).

2. To loosen the ice cubes, twist theice cube tray slightly or hold brieflyunder flowing water.

Basic operation en

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Basic operation

Basic operationYou can find out everything you needto know about operating your appli-ance here.

Switching on the appliance1. Press .a The appliance begins to cool.2. Switch off the warning signal with

.a goes out as soon as the set

temperature has been reached.3. Set the required temperature.

→ Page 15

Operating tips¡ Once you have switched on the

appliance, the set temperature isonly reached after several hours.Do not put in any food in the appli-ance until the temperature isreached.

¡ The front panels of the housing aretemporarily heated slightly. Thisprevents condensation in the areaof the door seal.

¡ When you close the door of thefreezer compartment, a vacuummay be created and you may notbe able to open the freezer dooragain immediately. Wait a momentuntil the vacuum is offset.

¡ The refrigeration system maycause several areas of the freezershelves to frost quickly. The frosthas no effect on the function or theenergy consumption of the appli-ance. If frost or ice thicker than5 mm has formed on the entiresurface of the freezer shelf, the ap-pliance must be defrosted.

Switching off the appliance▶ Press .a The appliance stops cooling.

Setting the temperatureAfter you have switched on the appli-ance, you can set the temperature.

Setting the freezer compartmenttemperature▶ Use a coin to set the temperature

at the temperature controller.The higher the number, the lowerthe temperature.The middle setting is recommen-ded by the factory.

Additional functions

Additional functionsFind out which additional functionswhich can be used for your appli-ance.

Super freezingSuper freezing cools the freezer com-partment as cold as possible. Thisfreezes food quickly right through tothe centre.Switch off Super freezing four tosix hours before placing food weigh-ing 2 kg or more into the freezercompartment.In order to utilise the freezer capacity,use Super freezing. → "Prerequisites for freezing capa-city", Page 16Note: When Super freezing isswitched on, increased noise mayoccur.

Switching on Super freezing▶ Press .a lights up.

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Note: After approx. 60 hours, the ap-pliance switches to normal operation.

Switching off Super freezing▶ Press .

Alarm

AlarmYour appliance is equipped withalarm functions.

Temperature alarmIf the freezer compartment becomestoo warm, the temperature alarm isswitched on.

CAUTIONRisk of harm to health!During the thawing process, bacteriamay develop and spoil the frozenfood.▶ Do not refreeze food after it has

been defrosted or started to de-frost.

▶ Refreeze food only after cooking.▶ The frozen items should no longer

be stored for the maximum stor-age period.

The temperature alarm can beswitched on without risk to the frozenfood in the following cases:¡ The appliance is switched on.¡ When large quantities of fresh food

are put in.¡ The freezer compartment door is

open for too long.

Switching off the warning tone(temperature alarm)▶ Press .

Freezer compartment

Freezer compartmentYou can store frozen food, freezefood and make ice cubes in thefreezer compartment.The temperature can be set from set-ting 1 to setting 7.Long-term storage of food should beat –18 °C or lower.The freezer compartment can beused to store perishable food long-term. The low temperatures slowdown or stop the spoilage.The time between putting fresh food inthe freezer compartment and it freezingsolid depends on various factors:¡ Set temperature¡ Food (size and type)¡ Quantity and type of storage¡ Quantity and type of food already

stored

Freezing capacityThe maximum freezing capacity indic-ates the quantity of food that can befrozen right through to the centrewithin a specific period of time.Information on the maximum freezingcapacity can be found on the ratingplate. → Fig.  1 / 4

Prerequisites for freezing capacity1. Approx. 24 hours before placing

fresh food in the appliance, switchon Super freezing. → "Switching on Super freezing",Page 15

2. Fill the rear area of the top com-partment with food first. This iswhere the food freezes mostquickly.

3. If the rear area of the top compart-ment does not have enoughspace, store the remaining quantityin the compartment below.

Freezer compartment en

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Fully utilising the freezercompartment volumeLearn how to store the maximumamount of frozen food in the freezercompartment.1. Remove all fittings. → Page 202. Store food directly on the shelves

and on the floor of the freezercompartment.

Tips for buying frozen foodFollow the tips when you are buyingfrozen food.¡ Check the packaging is not dam-

aged.¡ Check the best-before date.¡ The temperature in the supermar-

ket freezer must be –18 °C orlower.

¡ Do not interrupt the deep-freezechain. If possible, transport frozenfood in a cool bag and quicklyplace it in the freezer compart-ment.

Tips for storing food in thefreezer compartmentFollow the tips if you are storing foodin the freezer compartment.¡ To quickly and gently freeze larger

quantities of fresh food, place thisin the top frozen food container.

¡ Place the food over the whole areaof the compartments or the frozenfood containers.

¡ Do not bring food which is to befrozen into contact with frozenfood.If necessary, redistribute frozenfood in the freezer compartment.

¡ To ensure that the air can circulatefreely in the appliance, push thefrozen food containers in as far asthey will go.

Tips for freezing fresh foodFollow the tips when you freeze freshfood.¡ Freeze fresh and undamaged food

only.¡ Cooked, roasted or baked food is

more suitable for consumptionthan food that can be eaten raw.

¡ In order to retain the nutritionalvalue, flavour and colour, youshould prepare certain food forfreezing.– Vegetables: Wash, chop up,

blanch.– Fruit: Wash, pit and perhaps

peel, possibly add sugar orascorbic acid solution.

Additional information on how to dothis can be found in the relevant liter-ature.

Food suitable for freezing¡ Baked goods¡ Fish and seafood¡ Meat¡ Poultry and game¡ Vegetables, fruit and herbs¡ Eggs without shells¡ Dairy products, e.g. cheese, butter

and quark¡ Ready meals and leftovers, e.g.

soups, stews, cooked meat andfish, potato dishes, bakes anddesserts

Food that is unsuitable for freezing¡ Types of vegetables that are usu-

ally eaten raw, e.g. lettuce orradishes

¡ Unpeeled or hard-boiled eggs¡ Grapes¡ Whole apples, pears and peaches¡ Yoghurt, soured milk, sour cream,

crème fraîche and mayonnaise

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Packing frozen foodIf you select suitable packaging ma-terial the correct type of packaging,you can determine the product qual-ity and prevent freezer burn.1. Place the food in the packaging.

Suitable packaging:– Plastic film made of polyethyl-

ene– Tubular film made of polyethyl-

ene– Freezer bags made from poly-

ethylene– Freezer containersUnsuitable packaging:– Wrapping paper– Greaseproof paper– Cellophane– Aluminium foil– Rubbish bags and used shop-

ping bags2. Squeeze out the air.3. Pack food airtight to prevent it

from losing flavour and drying out.Suitable seals:– Rubber bands– Plastic clips– Cold-resistant adhesive tape

4. Label the packaging with the con-tents and the date of freezing.

Shelf life of frozen food at−18 °CObserve the storage times when youfreeze food.

Food Storage timeFish, sausages, readymeals and baked goods

Up to 6 months

Poultry, meat Up to 8 monthsVegetables, fruit Up to 12 months

Freezer calendarThe imprinted freezer calendar indic-ates the maximum storage durationin months at a constant temperatureof –18 °C.

Defrosting methods for frozenfoodTo retain the best-possible productquality, the defrosting method mustbe adjusted to the food and applica-tion.

CAUTIONRisk of harm to health!During the thawing process, bacteriamay develop and spoil the frozenfood.▶ Do not refreeze food after it has

been defrosted or started to de-frost.

▶ Refreeze food only after cooking.▶ The frozen items should no longer

be stored for the maximum stor-age period.

Defrostingmethod

Food

Refrigerator com-partment

Animal-based food suchas fish, meat, cheese,quark

Room temperature BreadMicrowave Food for immediate con-

sumption or immediatepreparation

Oven or cooker Food for immediate con-sumption or immediatepreparation

Defrosting en

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Defrosting

DefrostingObserve the information when youwant to defrost your appliance.

Defrosting in the freezer com-partmentAs the frozen food must not startthawing, the freezer compartmentdoes not defrost automatically. Alayer of hoarfrost in the freezer com-partment impairs refrigeration of thefrozen food and increases powerconsumption.

Defrosting the freezer compartmentRegularly defrost the freezer com-partment.1. Switch on Super freezing approx.

four hours before defrosting. → "Switching on Super freezing",Page 15This means that the food reachesvery low temperatures and it canbe stored for longer at room tem-perature.

2. Remove the frozen food containerwith the frozen food and temporar-ily place it in a cool location. Placeice packs (if available) on thefrozen food.

3. Switch off the appliance.→ Page 15

4. Disconnect the appliance from thepower supply.Unplug the appliance from themains or switch off the circuitbreaker in the fuse box.

5. To accelerate the defrosting pro-cess, place a pan of hot water ona trivet in the freezer compartment.

6. Wipe up the condensation waterwith a soft cloth or sponge.

7. Rub the freezer compartment drywith a soft, dry cloth.

8. Electrically connect the appliance.→ Page 13

9. Switch on the appliance.→ Page 15

10.Reinsert the frozen food containerswith the frozen food.

Cleaning and servicing

Cleaning and servicingTo keep your appliance working effi-ciently for a long time, it is importantto clean and maintain it carefully.

Preparing the appliance forcleaningFind out how to prepare your appli-ance for cleaning.1. Switch off the appliance.

→ Page 152. Disconnect the appliance from the

power supply.Unplug the appliance from themains or switch off the circuitbreaker in the fuse box.

3. Take out all of the food and store itin a cool location.Place ice packs (if available) ontothe food.

4. If there is a layer of hoarfrost, allowthis to defrost.

5. Remove all fittings from the appli-ance. → Page 20

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Cleaning the applianceClean the appliance as specified toensure that it is not damaged by in-correct cleaning or unsuitable clean-ing products.

WARNINGRisk of electric shock!¡ An ingress of moisture can cause

an electric shock.▶ Do not use steam- or high-pres-

sure cleaners to clean the appli-ance.

¡ Liquid in the lighting can be dan-gerous.▶ The rinsing water must not run

into the light.

ATTENTION!¡ Unsuitable cleaning products may

damage the surfaces of the appli-ance.▶ Do not use hard scouring pads

or cleaning sponges.▶ Do not use harsh or abrasive

detergents.▶ Do not use cleaning products

with a high alcohol content.¡ If you clean fittings and accessor-

ies in the dishwasher, this maycause them to become deformedor discolour.▶ Never clean shelves or contain-

ers in the dishwasher.

1. Prepare the appliance for cleaning.→ Page 19

2. Clean the appliance, the fittingsand the door seals clean with adish cloth, lukewarm water and alittle pH-neutral washing-up liquid.

3. Dry thoroughly with a soft, drycloth.

4. Insert the fittings.5. Electrically connect the appliance.

→ Page 13

6. Switch on the appliance.→ Page 15

7. Putting the food into the appliance.

Cleaning the ventilation grille1. Remove the ventilation grille for

cleaning.‒ To do this, depress the clips in

the ventilation openings andsimultaneously remove the vent-ilation grille forwards.

→ Fig. 32. Clean the ventilation grille with

lukewarm soapy water and a dishcloth.

3. Let the ventilation grille dry com-pletely and insert it.

Removing the fittingsIf you want to clean the fittings thor-oughly, remove these from your ap-pliance.

Removing the frozen food container1. Take out the frozen food container

as far as it will go.2. Lift the frozen food container at the

front and remove it .→ Fig. 4

Troubleshooting en

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Troubleshooting

TroubleshootingYou can rectify minor faults on your appliance yourself. Read the troubleshoot-ing information before contacting after-sales service. This will avoid unneces-sary costs.

WARNINGRisk of electric shock!Improper repairs are dangerous.▶ Repairs to the appliance should only be carried out by trained specialist

staff.▶ Only use genuine spare parts when repairing the appliance.▶ If the power cord of this appliance is damaged, it must be replaced by the

manufacturer, the manufacturer's Customer Service or a similarly qualifiedperson in order to prevent any risk.

MalfunctionsErrors Cause TroubleshootingThe appliance is not work-ing.No displays light up.

The mains plug has not beeninserted properly.

▶ Connect the mains plug.

Fuse has been tripped. ▶ Check the fuses.

The power has failed. 1. Check whether the power is on.2. Place ice packs (if available) on the

frozen food.

The refrigeration unit isswitching on more fre-quently and for longer.

The appliance door wasopened frequently.

▶ Do not open appliance door unne-cessarily.

The ventilation openings arecovered up.

▶ Remove any obstructions from infront of the ventilation openings.

Information on display panelErrors Cause TroubleshootingA warning signal sounds and

lights up.Different causes are pos-sible.

▶ Press .a The alarm is switched off.

The ventilation openings arecovered up.

▶ Remove any obstructions from infront of the ventilation openings.

Larger quantities of freshfood have been put in.

▶ Do not exceed the max. freezing ca-pacity. → "Freezing capacity", Page 16

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NoiseErrors Cause TroubleshootingAppliance has a hummingsound.

Not a fault. A motor is run-ning, e.g. refrigerating unit,fan.

No action required.

The appliance bubbles,buzzes or gargles.

Not a fault. Refrigerant flowsthrough the pipes.

No action required.

The appliance clicks. Not a fault. Motor, switchesor solenoid valves areswitching on or off.

No action required.

The appliance makesnoises.

The appliance is not level. ▶ Align the appliance using a spiritlevel. If required, place somethingunderneath it.

Fittings wobble or stick. ▶ Check the removable fittings and, ifrequired, replace these.

Containers are touching. ▶ Move the containers apart.

Super freezing is switchedon.

No action required.

OdoursErrors Cause TroubleshootingThe appliance has an un-pleasant smell.

Different causes are pos-sible.

1. Prepare the appliance for cleaning.→ Page 19

2. Clean the appliance. → Page 203. Clean all food packaging.4. To prevent odours from forming,

store strong smelling food in air-tight containers.

5. After 24 hours, check whetherodours are still forming.

Storage and disposal en

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Storage and disposal

Storage and disposalYou can find out here how to prepareyour appliance for storage. You willalso find out how to dispose of oldappliances.

Switching off the appliance1. Switch off the appliance.

→ Page 152. Disconnect the appliance from the

power supply.Unplug the appliance from themains or switch off the circuitbreaker in the fuse box.

3. Defrost the appliance. → Page 194. Clean the appliance. → Page 205. Leave the appliance door open.

Disposing of old applianceValuable raw materials can be re-claimed by recycling.

WARNINGRisk of harm to health!Children can lock themselves in theappliance, thereby putting their livesat risk.▶ Leave shelves and containers in-

side the appliance to prevent chil-dren from climbing in.

▶ Keep children away from the re-dundant appliance.

1. Unplug the appliance from themains.

2. Cut through the power cord.3. Dispose of the appliance in an en-

vironmentally friendly manner.

This appliance is labelled in ac-cordance with European Direct-ive 2012/19/EU concerningused electrical and electronicappliances (waste electrical andelectronic equipment - WEEE).The guideline determines theframework for the return and re-cycling of used appliances asapplicable throughout the EU.

Customer Service

Customer ServiceIf you have any queries, are unable torectify faults on the appliance your-self or if your appliance needs to berepaired, contact Customer Service.You can solve many problems your-self by consulting the information ontroubleshooting in these instructionsor on our website. If this is not thecase, contact our Customer Service.We will always find an appropriatesolution and try to avoid unnecessaryvisits being made by a Customer Ser-vice technician.With any warranty claims we willmake sure that your appliance is re-paired by trained Customer Servicetechnicians using genuine spareparts, including after the manufac-turer's warranty has expired.For safety reasons repairs to the ap-pliance should only be carried out bytrained specialist staff. The warrantyclaim becomes void if repairs or in-terventions have been carried out bypersons not authorised by us for thatpurpose or if our appliances havebeen fitted with spare, supplementaryor accessory parts that were notgenuine parts and then resulted in adefect.Function-relevant genuine spare partsaccording to the corresponding Eco-design Order can be obtained fromCustomer Service for a period of at

en Technical data

24

least 10 years from the date onwhich your appliance was placed onthe market within the European Eco-nomic Area.Note: Under the terms of the manu-facturer's warranty applicable to thelocation the use of Customer Serviceis free of charge. The minimum dura-tion of the warranty (manufacturer'swarranty for private consumers) inthe European Economic Area is 2years (except for Denmark andSweden, where it is 1 year) accord-ing to the terms of warranty applic-able to the location. The terms ofwarranty do not affect other rights orclaims held by yourself under locallegislation.Detailed information about the war-ranty period and terms of warranty inyour country are available from Cus-tomer Service, your dealer or ourwebsite.When contacting Customer Service,you will need the product number (E-Nr.) and the production number (FD)of your appliance.The contact details for Customer Ser-vice can be found in the enclosedCustomer Service directory or on ourwebsite.

Product number (E-Nr.) andproduction number (FD)The product number (E-Nr. ) and theproduction number (FD) can befound on the rating plate of the appli-ance.→ Fig.  1 / 4Make a note of your appliance's de-tails and the Customer Service tele-phone number to find them againquickly.

Technical data

Technical dataRefrigerant, cubic capacity and fur-ther technical specifications can befound on the rating plate.→ Fig.  1 / 4More information about your modelcan be found online at https://www.bsh-group.com/energylabel1.This web address is linked to the offi-cial EU EPREL product database. Atthe time of printing its web addresshad not yet been published. Pleasethen follow the instructions onsearching for models. The modelidentifier is made up of the charac-ters before the slash in the productnumber (E-Nr. ) on the rating plate.Alternatively you can also find themodel identifier in the first line of theEU energy label.

1 Only applies to countries in the European Economic Area

*9001470675*9001470675 (990916)en

BSH Hausgeräte GmbHCarl-Wery-Straße 3481739 MünchenGERMANYwww.siemens-home.bsh-group.com

Manufactured by BSH Hausgeräte GmbH under Trademark License of Siemens AG