BSI Lean Six Sigma Programmes - A Short Overview Presentation

Copyright © 2016 BSI. All rights reserved.

Lean Six SigmaBSI Training and Professional Services Ltd.


BSI Company Background

• Clients in 172 countries• 65 offices and nearly 4000 employees worldwide • 3 regional hubs in UK, US and Hong Kong

• A truly global brand and network – trusted and recognized for helping companies excel in the management of Performance, Risk and Sustainability

• Leading Global Standards Creation Body: British, European, ISO, Public, Private• The UK National Standards Body: Source of British Standards• Specialist Focus: Standards Creation, Training, Business Improvement and Certification• Global Network: 80,000 clients in 172 countries worldwide including governments, global brands and SME’s• Experienced: World’s first National Standards Body established in 1901 and a founding member of ISO• Thought Leaders: Shaped the world’s most adopted standards, incl. ISO 9001, ISO 14001, OHSAS 18001• Trusted: A Royal Charter Company, reinvesting profits back into our business to improve our clients’ experience


BSI has a comprehensive portfolio of products and services to ensure all parts of your business develop excellence

Lean Six SigmaLean Six Sigma a key BUSINESS PERFORMANCE ENHANCER in BSI’s Portfolio


Lean Six Sigma Standards

• ISO13053 Part 1 Quantitative methods in process improvement – Six Sigma – DMAIC Methodology

• ISO13053 Part 2 Quantitative methods in process improvement – Six Sigma – Tools and Techniques

• ISO17258 Statistical methods – Six Sigma – Basic criteria underlying benchmarking for Six Sigma in organisations

• ISO18404 Quantitative methods in process improvement – Six Sigma – Competencies for key personnel and their organizations in relation to Six Sigma and Lean implementation

ISO18404 was released in late 2015 and BSI’s courses are currently being refined in order

to ensure that all individuals who attend can develop competences to allow them to

become certified in accordance with this standard.


Typical Lean Six Sigma Programme Objectives (1)

• Engage the Leadership Team in having a clear understanding of what Lean Six Sigma is and how they can support and use the programme to deliver the organisations business needs, strategy and goals

• Engage Middle Management in having an understanding of Lean Six Sigma (incl. project selection, DMAIC and design roadmaps & tools) and how they can act as Project Sponsors and support improvement work in their own areas as Process Owners

• Develop Project Managers (Green Belts, Black Belts) across any required business area, e.g., (Manufacturing, Design and Transactional) in order to deliver improvement projects and such that the individuals become qualified and competent as Lean Six Sigma professionals


Typical Programme Objectives (2)

• Allow all employees the opportunity to gain knowledge such that they can contribute to the organisations Lean Six Sigma programme through the provision of Yellow Belt training

• Provide further learning and support opportunities for Black Belts and Green Belts

• Allow the organisation to become self-sufficient in developing and running an organisational Lean Six Sigma continuous improvement programme

• Provide a high return on training investment and a step change in efficiency and performance for all


Lean Six Sigma Organisational Structure


Lean Six Sigma Roles• Lean Six Sigma Leader – senior strategic level oversight, leadership and advocacy, programme

steering group (senior level part time role).• Lean Six Sigma Champion / Sponsor / Process Owner – middle management tactical level

oversight, project and belt selection and sponsorship, support and review, process ownership and change management (senior to mid-level part time role).

• Master Black Belt – programme and scorecard management, technical innovation, coaching and teaching across the organization, leadership of macro-projects (senior to mid-level full time role).

• Black Belt – project leadership, delivery of improvements and ROI, coaching and teaching of Green/Yellow Belts (mid-level predominantly full time role).

• Green Belt – project leadership, delivery of improvements and ROI, coaching and teaching of Yellow Belts (junior to mid-level part time role).

• Yellow Belt – project team member or leader of small improvement activities, support of Black/Green Belt projects, use of tools in daily work (junior level part time role).

• White Belt – project team member or interested stakeholder, contribute to programme where necessary (junior level part time role).

The levels in some cases refer to seniority within the organisation, but with exceptions. For example, a manager could undertake Green or Yellow Belt training becoming certified at that level. Levels also

illustrate seniority within the Lean Six Sigma structure.


Development of Competence

• Instructor Led Training: Scheduled on site group training sessions facilitated by an expert instructor for up to 12 people. Hard copy manuals and electronic templates provided as applicable. Remote telephone, e-mail and on-site support available post training (see below).

• e-Learning Options: Potential licensing opportunity to provide on-going availability of more basic level courses via an organisations own e-learning portal.

• Executive Coaching: Programme, change and leadership coaching of Senior and Middle Managers including Master Black Belts.

• Individual Contributor Coaching: Technical reviews, coaching and support for Black Belt and Green Belt Project Leaders. Black Belt (5 x 4 hour sessions), Green Belt (3 x 4 hour sessions) recommended.

• Telephone and e-Mail Support: Available to all Master, Black and Green Belt Project Leaders for 6 months post their training waves.

‘Train-Experience-Review-Coach’


Assessment of Competence

• Certification: Based on the demonstration of appropriate knowledge and competencies associated with the level being applied for. Note this may become available with respect to ISO18404 – sector scheme currently being developed • Master Black Belt: Body of knowledge, programme management and delivery, training

and coaching at all levels• Black Belt: Body of knowledge, project management and delivery, training and

coaching at Green belt level• Green Belt: Body of knowledge, project management and delivery• Yellow Belt: Body of Knowledge, project contribution and /or team problem solving


Example Lean Six Sigma Deployment ScheduleYear 2016 2017 2018 2019

Quarter 1 2 3 4 1 2 3 4 1 2 3 4 1

Programme Design

Leadership Training

Middle Management Training

White Belt (e-learning) uploaded to e-portal

Yellow Belt (e-learning) uploaded to e-portal

Manufacturing Green Belt Training

Manufacturing Green Belt Coaching

Manufacturing Green Belt Certification

Transactional Green Belt Training

Transactional Green Belt Coaching

Transactional Green Belt certification

Design Green Belt Training

Design Green Belt Coaching

Design Green Belt Certification

Current Black Belt Coaching

Black Belt Train the (Green Belt) Trainer

Black Belt Co-Training of Green Belts (DMAIC)

Black Belt Co-Training of Green Belts (Design)

Black Belt Training of Green Belts (DMAIC)

Black Belt Training of Green Belts (Design)

Master Black Belt Training

Master BB Coaching (Certification Late 2019)


Training Courses and Knowledge Development (1)Instructor Led Lean Six Sigma Leadership Training (1 Day)

Suitable for executives and managers who will oversee a Lean Six Sigma deployment programme or act as part of the programme steering group.

Instructor Led Lean Six Sigma Middle Management Training (1 Day)Suitable for managers who will sponsor and overview Lean Six Sigma belt projects or be the responsible process owners in the areas that projects will be pursued.

Lean Six Sigma White Belt Instructor Led or e-Learning (1 Day)Suitable for anyone in the organisation who wants to understand what Lean Six Sigma is, why the company has chosen to use it and how they can contribute.

Lean Six Sigma Yellow Belt Instructor Led or e-learning (2 Days)Suitable for anyone who will be part of a Lean Six Sigma continuous improvement team or who will be leading smaller problem solving activities in their own area.


Training Courses and Knowledge Development (2)

Lean Six Sigma Manufacturing Green Belt Training (10 Days)Suitable for Green Belt Project Leaders who are working in a technical or manufacturing based environment.

Lean Six Sigma Transactional Green Belt Training (10 Days)Suitable for Green Belt Project Leaders who are working in a non-technical or service based environment.

Lean Six Sigma Design Green Belt Training (12 Days) Plus Company Specific Development Days

Suitable for Design Green Belt Project Leaders working in a product design or NPI/NPD based environment. Note attendance at some DMAIC Green Belt modules will also be required prior to attendance at this course.


Training Courses and Knowledge Development (3)

Master Black Belt (10 Days) Plus Company Specific Development DaysSuitable for Certified Black Belts who have been selected to become Managers, Mentors, Trainers and Technical Champions of the Lean Six Sigma Programme.

Train the Trainer (3 Days) Plus Company Specific Development DaysSuitable for Certified Black Belts who are required to teach and train others to a Green Belt standard of knowledge and skillset in Lean Six Sigma (course includes delivery practice sessions). Note attendance at Green Belt Training is required before undertaking this course (DMAIC or Design).

Notes:• Bespoke course content and materials can be developed that are specific to the organisation for any

BSI Lean Six Sigma course. • Specific content will be developed for any MBB course to ensure the course encompasses a mature

local organisational strategy. • Design GB courses are usually bespoke in order to fit with local NPI/NPD procedures and product

testing regimes.• Train the Trainer courses will be designed to fit around the delivery of an organisations own training

material where required.


Knowledge Acceleration and Competence Development

Executive CoachingSuitable for Programme, change and leadership coaching of Senior and Middle Managers including Master Black Belts.

Individual Contributor CoachingSuitable for Technical reviews, coaching and support for Black Belt and Green Belt Project Leaders. Black Belt (5 x 4 hour sessions), Green Belt (3 x 4 hour sessions) are recommended.

Telephone and e-Mail SupportAvailable to all Master, Black and Green Belt Project Leaders for 6 months post their training waves.

Co-Training Green Belt DMAIC and Design WavesSuitable for all Black Belts who are familiar with Green Belt materials and have been assessed as qualified to deliver through the Train the Trainer course.and Green Belt Project Leaders for 6 months post their training waves.


Competence Assessment and Certification

Master Black Belt: Course attendance; Examination pass; Delivery of eight business improvement projects that meet required criteria; Training and coaching of Black and Green Belts: Programme and CI strategy delivery

Black Belt: Course attendance; Examination pass; Delivery of two business improvement projects that meet required criteria; Co-training, training and coaching of Green Belts can be built in as optional

Green Belt: Course attendance; Examination pass; Delivery of one business improvement project that meet required criteria; Coaching of Yellow Belts can be built in as optional

Yellow Belt: Course completion; Test pass; Delivery of 8D or Kaizen


Please see links below for more BSI Lean Six Sigma related content and presentations by the author:

http://www.bsigroup.com/en-GB/so-13053-lean-six-sigma/

http://www.slideshare.net/AndrewJohnSlaney

https://www.linkedin.com/today/post/author/posts#published?trk=mp-reader-h








BSI Lean Six Sigma Programmes - A Short Overview Presentation

Business

Transcript of BSI Lean Six Sigma Programmes - A Short Overview Presentation