BS 01 Strategic Thinking

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    STRATEGIC THINKING

    Prof.Dr.Dr.Dr.H.C. Cons tant in B rat ianu

    Facul ty of B usiness Adminis t rat ion

    Academy of Econom ic Studies

    Bu charest, Romania

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    My bus iness is

    th ink ing

    T.A. Edison

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    KNOWLEDGE PARADOX

    We are living in a world which is infinitein time,space and complexity

    We need to understand this world for survival, and

    for a better life

    However, our mind is finitefrom biological andpsychological point of views

    How can we know and understand an infiniteworldwith a finitemind ?

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    THINKING MODEL

    We are using thinking modelswhich are cognitiveapproximations of complex real phenomena

    Thinking models are developed throughout our

    educationin family, school, church and society

    The more powerful these thinking models are, thebetter cognitive approximationswe can get

    The more powerful these thinking models are, thebetter decisionswe can make

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    STRUCTURE

    Basic structure

    knowledge

    rules

    values

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    KNOWLEDGE

    Data, Information, Knowledge

    - information = processed data

    - knowledge = processed information

    Tacit knowledge

    - experience

    - talent

    - intuition

    Explicit knowledge

    - concepts

    - ideas

    - theories

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    KNOWLEDGE

    Knowledge Strudcture

    Explicit Knowledge

    Tacit Knowledge

    Rational Mind

    Non-RationalMind

    Knowledge Transfer

    Process

    Direct

    Experience

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    Cogi to, ergo sum !

    R. Descartes

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    To release the spir i t on e must accentuate the wo rk w ith

    meditat ions o f the heart and the soul.

    (M. Musasch iThe Book o f f ive r ings )

    Kamakura

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    KNOWLEDGE

    Knowledge Strudcture

    Cognitive

    Knowledge

    Emotional

    Knowledge

    Rational Mind

    Non-Rational

    Mind

    Knowledge Transfer

    Process

    Direct

    Experience

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    snow

    (snow)-t

    (snow)- e

    snow = (snow)- t + (snow)- e

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    snow

    snow

    t

    e

    e

    t

    Northern EuropeSouthern Europe

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    nowledgeKnowledge structure

    Cognitive knowledge

    Emotional knowledge

    Mind

    Heart

    Knowledge transfer

    process

    Sensory system

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    EMOTIONAL KNOWLEDGE

    Emotions are very powerful knowledge generators.

    Think of the masterpieces of Michelangelo, Da Vinci,

    Picasso, Mozart, Beethoven and others.

    Think of the great artists playing in theatres andmovies.

    Think of unexpected events able to generates

    emotions.

    Think of the great leaders able to motivate especiallythrough emotions many people.

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    RULES

    Behavior rules in childhood

    Religious rules

    Grammar rules

    Mathematical rules

    Logical rules

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    INTELLIGENCES

    Linguistic intelligence

    Logical-Mathematical Intelligence

    Musical intelligence

    Spatial intelligence

    Bodily-Kinesthetic intelligence Naturalist intelligence

    Interpersonal intelligence

    Intrapersonal intelligence

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    VALUES

    Values= Deeply held ideas of members about what isright or wrong, fair or unfair anything that has personalworth or meaning

    We are living in a given culture, which is defined by a setof fundamental values

    We learn these values through education in family,

    school, church and society

    Values constitute the reference systemof our decisions

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    Coca-Cola Company

    Values: Leadership: The courage to shape a better future.

    Passion: Comm it ted in heart and m ind.

    Integrity: Be real.

    Accountability: If it is to be, its up to me.

    Collaboration: Leverage co l lect ive genius.

    Innovation: Seek, imagine, create, delight.

    Quality: What we do, we do wel l.

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    CULTURAL VALUES IN USA

    Private property Competition and individualism

    Performance

    Time is the vital resource of anyenterprise

    The American dream and the need of

    self fulfilment

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    COMMUNICATION

    In US culture, communication is based on key

    words and clear expression of ideas

    Communication id based on economic principles

    and less on literature principles and musical

    melody

    Precision is based more on the content of the

    message than on its grammar rules

    The language is direct and rational. There is no

    room for emotions and fuzzy interpretations

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    PATTERNS OF THINKING

    It works !

    Do it yourself !

    Modular thinking, and less integral thinking

    Trust nothing of what you listen to, and only half of

    what you see.

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    CULTURAL VALUES IN JAPAN

    Japanese cultural values are quite opposite of theAmerican cultural values

    There is a strong emphasis on team work,

    cooperation, modesty and group referentialsystem

    There is a strong respect of seniority, academicrank and hierarchy

    There is a strong respect of traditions andunwritten behaviour rules

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    COMMUNICATION

    Communication is based on what it is NOT said Communication should be like a cover of the personal

    feelings and beliefs

    Messages should be fuzzy by their nature, giving full

    liberty for interpretation Silence is more precious than the spoken words

    Never put questions about personal feelings andthoughts, and never request a clear answer

    Sharing experience is more important than defining itin clear and direct way

    Tacit knowledge is more important than explicitknowledge

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    CULTURAL EXPERIENCE

    Cultural experience is fundamental in creating andusing tacit knowledge

    Experience relates directly to variety and not to time

    spent in a given activity

    Experience is the best teacher for understandingcultural values of different peoples

    Experience develops intuition and anticipation, and

    thus it is best for developing vision

    Experience contributes greatly in developinginterpersonal and intrapersonal intelligences

    Experience in another country helps you in a better

    understanding of your own cultural and social values

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    STATIC / INERTIAL THINKING

    The simplest model of thinking

    TIME is not included in this model

    Things and events are almost the same. They do not change, or

    change is not significant

    Think of Pyramids. Same image anytime

    When things do not change we get a feeling of security, since

    we can control events

    Static or inertial thinking opposes any change. It is like aresistance

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    DYNAMIC THINKING

    Time is a fundamental variable Time has only an extensive dimension, measured as

    duration (in seconds, minutes, hours, days, etc.)

    That means that in this model, time has no direction

    It is actually the physical time Things and events change in time. Processes

    develop in time

    Processes are reversible

    For reversible processes time direction is notimportant

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    A BV

    VS

    V = S / T T = S / V

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    ENTROPIC THINKING

    Time is a fundamental variable characterized by:duration and direction

    Duration = quantitative dimension (seconds,minutes, hours, etc.)

    Direction = qualitative dimension (past, present,

    future) For irreversible processestime has direction

    past >>> present >>> future

    Entropy is a measure of irreversibility

    Entropic thinking is the most powerful thinkingmodel from time point of view

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    Past

    Future

    Time observer metaphor

    Event 1

    Event 2

    Event 3

    The observer is moving

    I shal l come to you next week.

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    Past

    Future

    Time observer metaphor

    Event 1

    Event 2

    Event 3

    Time is moving

    Time fl ies by

    Time fo r act ion has arr ived

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    LINEAR THINKING

    representation

    Input (X)

    Process constant

    (K)

    Output (Y)

    Y = kX

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    LINEAR THINKING

    Outputs are proportional with inputs

    Processes are described by linear equations

    Linear thinking is the most frequently used approximation inour daily life

    Measuring systems are based on linear thinking

    Budgetary salaries are based on linear thinking

    Democracy is based on linear thinking

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    LINEAR APPROXIMATION

    Graphical representation

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    DETERMINISTIC THINKING

    Based on idea that things and events must be very well defined

    and determined

    They are given, fixed, settled. They are certain

    Mathematics, Physics have deterministic laws

    Legislation, regulations in organizations

    Time tables for trains, aeroplanes, students classes

    Certaintyis a feeling we are looking for all the time

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    RANDOM THINKING

    Life events, nature events, social events have all

    random/probabilisticoccurencies

    They have different probabilitiesof being produced

    Outcomes are not strictly determined by known inputs

    There are always risksassociated with uncertainties

    Understanding trends and challenges for different

    developments, and shaping the future is based on this kind of

    random thinking

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    INTELLIGENT THINKING

    A complex model of thinking able to optimize and to offer the

    best solutionsto any problem

    A model based on capacity of combininga lot of known data

    and knowledge, in a very short time

    All the data and knowledge needed are known. There are no

    new elements

    Intelligent thinking is strongly nonlinearand dynamic

    Intelligent thinking is able to process tacit knowledge

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    CREATIVE THINKING

    A complex model of thinking able to generate always a newpiece of knowledge

    Knowledge creation, conversion, transmission and use arebased on this model of thinking

    Creative thinking is highly nonlinearand random

    Scientific discoveries and Engineering innovations are basedon creative thinking

    In real life there is a strong connexionbetween intelligentthinking and creative thinking

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    STRATEGIC THINKING

    Strategic thinking is the most advanced and the most powerful

    model for Science, Engineering and Business

    Strategic thinking is based mostly on the following:

    - dynamic thinking- nonlinear thinking

    - random thinking

    - intelligent thinking

    - creative thinking

    Strategic thinking is the most adequate way of thinking for the

    future

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    STRATEGIC THINKING

    Graphical representation

    L NL

    Complexity

    D

    R

    S

    D

    Generation

    Time

    Simple thinking

    model

    Strategic thinking

    model