Bryan Robinson - Resume CV12082014

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Transcript of Bryan Robinson - Resume CV12082014

Page 1: Bryan Robinson - Resume CV12082014

Garland, TX Bryan Robinson T: 469-441-1056

www.linkedin.com/in/BryanRobinson1906 E: [email protected] https://twitter.com/BhRob

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Wireless Sales & Marketing Professional with International Business and Entrepreneurial Experience Seeks Mobile Technology Product Management or Business Development Position in Rapid Growth Environment or with a Start-Up

Product Manager for Multiple Multi-Million Dollar Software Product Lines 10+ years Product Management and Sales Development Experience in High Tech Mobile Technology & Software Technical Sales, Marketing and Services Savvy Keen Understanding of Corporate & Retail Wireless Consumer, B2B Sales, and Channels Environments Excellent Presentation Skills, with Briefings to Fortune 500 Clients: Telcos, Government, Retail, Automotive, IT Handheld/Mobile Phone/Smart Phone and Wireless Product Experience: WiFi,VoIP, SIP/UMA and lP Networking

RECENT ACCOMPLISHMENTS Negotiated the Sale of Equipment Resulting in the Company Receiving $750,000 in Revenue at a 45% Profit Margin Saved over $100K Annually by Migrating the Company's Push-to-Talk Rental Fleet from Nextel to Verizon Saving Oversaw Successful Programming & Deployment of Nearly 5000 Handsets as leader of the FIFA World Cup Cellhire Support Team Provided Direct Training and Support for Global Corporate Clients ESPN/ Coca Cola/ Univision at FIFA World Cup SKILLS SUMMARY

New Product Development Business Development PRD / Product Roadmaps Cost Management / Cost Control Tariff Preparation

Mobile / Wireless Network Management Vendor / Partner Management Systems Management Transportation / Shipping Management Quality Management / ISO 9000

Global Client Support / Event Support Carrier Relationship Management Marketing / Market Research Technical Support Management Training / Webinars / Trade Shows

EXPERIENCE New Product Development Manager Cellhire USA, Garland, TX 2005-2014 Led Global Cross Functional Teams to Deploy US Products to International Markets for Travelers from Asia/Europe/Australia to US Launched Over 20 New Products to the Entire Global Rental Fleet from Product Introduction to Deployment Identified New Markets for Existing Products, and New Products for New and Existing markets Ensured Each Product Released Met Expected Quality levels Minimum Profitability and Budget Limit Requirements Verified All Product Related Content Provided to Marketing was Accurate and Complete Before Release Performed Direct SWOT with Specific Wireless Rental Competitors for Senior Management Review and Sales Competition Established and Delivered Internal and Value-Added Reseller (VAR) Pricing for Various Rental Products Maintained Market Information for Pricing Comparisons Updated global business lines on new products & rental strategies including executives, inside sales reps and all support personnel Primary Source for Information for All Handsets, Wireless Internet Products, Satellite Products & Associated Accessories and Services Operations Manager Cellhire USA, Garland, TX 2010-2014 Facilitated the Relationships Between Cellhire and the Four (4) Largest Domestic Wireless Carriers Annually Met ISO9000 Update and Verification Requirements by Continuously Monitoring and Documenting Process Changes Managed Back-end Integration of Multiple Shipping Platform and Worked with Global Offices on Available Stock Inventory Worked with Network Vendors to Ensure the Optimal Number of Connections Were Always Available Successfully Overhauled Corporate Shipping to Include Additional Options and Utilize Lowest Shipping Rates Created Work Schedules that Optimized Coverage Ensuring Maximum Throughput Worked as a Team Manager and Mentor Providing Feedback, Corrective Action and Employee Discipline as needed Recruited, Hired and Trained Individuals for Shipping & Receiving, Technical Support, and Airtime Management

Page 2: Bryan Robinson - Resume CV12082014

Garland, TX Bryan Robinson T: 469-441-1056

www.linkedin.com/in/BryanRobinson1906 E: [email protected] https://twitter.com/BhRob

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Technical Support Manager Cellhire USA, Garland, TX 2005-2010 Managed Personnel and Maintained Support Coverage Schedule to meet 24/7 availability for customer inquiries Increased Worked with Tech Support reps to ensure level of knowledge is to meet customer satisfaction Served as Level 3 Technical Support ; A Resource for Support Personnel to Resolve Difficult Customer Situations Business Owner & Sales Representative Wireless Data Express, Plano, TX 2004-2005 Blackberry Handhelds and Blackberry Enterprise Server Sales to Small to Medium Size Businesses (B2B) Contracted & Trained Retail & Online Resellers to Sell & Activate Wireless Consumers and Businesses Provided Technical Expertise on BlackBerry Solution Suite for B2B Sales Activities: Pre & Post Sales Solution Selling to Clients with Blackberry Value Proposition: Case Studies, Work Flow Analysis, ROI Developed, Documented and Shared Best Practices for Selling Wireless Data Solutions Won Contract for Work w/ Wireless Rain for Sales & Support of Wireless Technologies Senior Account Development Manager Think Wireless, Dallas, TX 2003-2004 Consultant / Founder: Mobile Products Reseller "Brick & Mortar" Retail Store for WiFi Hotspot, Wireless Voice , Data and Services Won Contract to Assist Client's Direct Sales Force by Promoting Value Propositions, Delivering Presentations and Marketing Materials Created Go-to-Market Strategy, Including Target Markets, Lead Generation and Sales Scripts Provided Solutions / Certified for Toshiba Surf Here Hotspot Service, T-Mobile Hotspot HW / Services, Blackberry B2C & Technical

Sales, Nextel and AT&T Wireless Products Managed All Aspects of the Business including Sales Forecasts and Pipeline for B2C and B2B Lines of Business Organized Onsite Wireless Service, SW and HW Product Evaluations and Installed Wireless 802.11 b Network Trained End Users on Use of Handhelds Mid-Range and Workstation Platform Product Manager Sterling Commerce, Irving, TX 2000-2003 Primary Leader and SME for Connect:Direct, Market Leader for File based Integration Middleware Software, $50 Million Product Line Introduced Web Interface and Internet Technology Improvements to Maintain Market Leadership Primary Liaison to Global Sales, Engineering, and QA departments: New Product Planning & Introduction Managed Relationships with High-level Business Partners and Channels Provided Sales Teams with Product Updates, Trade Show Support, Demonstrations / Presentations and Supplied Technical Marketing Presented Connect:Direct Products at Executive Briefings, Tradeshows and to Industry Analysts Trained Global Sales and Operations Staff, Knowledge Transfer to the Field and Collection of Feedback Developed Product Roadmaps & Created Product Requirement Documents (PRD) Transitioned New Product Releases from Engineering/Development to Sales Approved & Finalized Marketing Collateral: Data sheets, Configuration guides, Presentation Material Researched Targets, Customers, Future Trends and Competitive Analysis of Products; determined Market Needs & Requirements Software Product Manager Micrografx, Allen, TX 1999-2000 Led Globally Focused Development of $2M iGrafx Designer, iGrafx Designer Author's Edition Software Brand Increased Sales 15% and Grabbed Industry Lead with Web Editing & Internet Technology Improvements Developed Industry Competitive Pricing, Built Product Roadmap Strategy and Trained Sales Reps Promoted to and Managed Press of iGrafx Designer with Magazine Editors and Reviewers in North America and Europe Presented iGrafx Designer at CeBit Technology Show, Hannover, Germany and XML. Europe trade show, Paris, France Developed and Implemented Market Test and Benchmarks to Ensure Customer Requirements Were Met Analyzed Geographic Revenue to Convert Strategic Focus from Retail to Corporates Sales Analyzed Technical Graphics Industry & Competitors to Determine Market Trends & Buyer Criteria As a Result of Production Promotion and Performance, iGrafx Received Multiple US & European Editor's and User's Choice Awards

Page 3: Bryan Robinson - Resume CV12082014

Garland, TX Bryan Robinson T: 469-441-1056

www.linkedin.com/in/BryanRobinson1906 E: [email protected] https://twitter.com/BhRob

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Pre-Sales Application Engineer EDS Unigraphics, Dallas, TX 1999-2000 Responsible for Technical Sales of Computer Aided Design (CAD) and Product Data Management (PDM) Software Consultative Sales, Installation & Implementation of UG CAD, PDM Networks, and Services Developed Standard, Corporate-wide Demonstration and Sales Collateral Gathered, Defined and Communicated Customer Requirements to Development, Sales & Marketing

EDUCATION 1998 EDS Unigraphics Professional Sales Program Certificate - Corporate Sales/Leadership Development Program, St. Louis, MO 1997 B.S. Mechanical Engineering, Texas A&M University College Station, TX SKILLS Wireless: CDMA, TDMA, GSM, GPRS, Wi Fi 802.11xx Wireless HW Operating Systems: Blackberry, iOS, Windows Mobile and Symbian Microsoft Office: MS Word, PowerPoint & Excel, Graphics: Micrografx Designer CAD/CAM: AutoCAD, ProEngineer, Unigraphics, IDEAS, Solid Edge Oracle and SQL Server Databases Adobe Photoshop, Premier and Acrobat ORGANIZATIONS & ACTIVITIES Texas A&M University Association of Former Students Century Club Member 1997 - Present Boy Scouts of America Troop 100 Garland Outdoor Chair 2012 - Present Cowboys of Color Rodeo Series Revenue Chair 2006 - Present Mt. Hebron Christian Academy Board Member 2005 - 2010 Alpha Phi Alpha Fraternity, Inc. Life Member 1993 - Present REFERENCES: Available upon request